Best Commercial Damage Repair in Phoenix AZ

Very, very impressed by TWD's commitment to customer service!

TWD was hired in 2011 by Pulte Homes to paint the exterior & touch up the interior of many homes in my neighborhood (WestWing Mountain in far N. Peoria) after some issues with water seepage were found around windows and a major re-stuccoing was required. They did excellent work and were always friendly, prompt and respectful. But that is not what led me to post this review.

In September of 2014, almost 3 years after their work was finished, I found myself in a bit of a jam. I needed to do some minor touch ups to my interior walls, and unfortunately the paint can they'd originally left me for this purpose upon completing their work in 2011 had been accidentally discarded. I remembered TWD had left me a note with some specifics about the paint they used, but unfortunately HD, Lowes & Sherwin-Williams weren't able to make sense of it. So I called Pulte directly, and they looked up my address and gave me the specs for the paint color they had listed as the standard paint color for my home. After having Home Depot mix up a batch, it was clear that my home had a custom paint job, as the shade Pulte gave me was very noticeably lighter.

On a whim, I called TWD and was put in touch with Kevin, who could not have been kinder or more helpful. After doing some research, he told me of a infrequently used color choice Pulte may have used on my house, and told me he would call back and let me know if he could get me some details on it. When he called back, not only did he give me the paint name & information (which Pulte themselves could not provide), to my surprise he insisted that he would have a quart of it mixed up for me and have someone drop it off at my door the very next day, free of charge. Needless to say, he followed through with this, and the paint matched perfectly. When I told him how impressed I was that he went so above and beyond (I had really just wanted the paint info so I could go buy it myself), he told me that's just the way they like to do business and he sounded genuinely happy that he was able to help.

Without hesitation, I recommend TWD for your drywall & painting needs. Not only do they do great work, where else are you going to find a company that would go out of their way to proactively deliver a free can of paint to a house out on the far edge of town 3 years after a job is done, just to make a boneheaded homeowner like me happy?

There were many things that went wrong with our remodel, but I'll keep it rather short.

1. We had two project managers. One got fired. The other was intoxicated on nearly every occasion that we spoke to him. He would angrily call us up on weekends and interrogate us about when the contractors left our house. On another occasion, he claimed that he was probably drunk when he took our call at 3:30pm on a Thursday. So drunk that he didn't remember it. He accused us of lying until he looked at his phone receipts. Our sink detached from our counter about 4 months after completion and after several no-shows, I confronted him about it. He hung up on me.

2. We received a design for our kitchen and we only asked for two things specialized cabinets: a cubby cabinet and a spice rack pull-out. Both cabinets were forgotten about. The spice rack was added after completion. The cubby stayed the way it was because the project manager told us there was nothing they could do now and it would require the tear down of the backsplash. We should have pushed back on this, but we didn't. Our design, in total, was missing the two specialty cabinets we asked for as well as additional cabinets that could not be added due to a lack of space.

3. At some point during the re-install, our dishwasher was damaged. It was placed back in and leaked ever since. Now our new cabinets are removed due to the water damage. Maxum sent a contractor to come look at the damage. He said that Maxum would get back to me. That was a week ago and I'm tired of waiting for them to do the right thing as we have always been patient.

Do yourself a favor and look at their ROC cases (ROC 202770). Two cases have led to discipline or resolution and meanwhile there are two pending cases. Please avoid this company.

Jose and his team replaced my roof. They do great work.

Steven Bess and Joseph did an excellent job on our tubs. Steven took ownership of the job as if it was his own home. He kept us informed during the project and he was very professional. The tubs came out beautiful! Our sincerest thank you.

I had the pleasure of using Rhino Construction to help repair a 600sqft section of roofing. Due to builder flaws, this section has always been a problem. Through years of wear and tear from the sun and the rain we did get, we had tried repairing it ourselves to save money. It failed numerous times and that led us to needing a professional who was licensed, bonded, and insured. I found Rhino Construction via Yelp and was in contact with them in less than 24hrs. Everando came to walk and provide an estimate within a few days and the job was scheduled within the following week. Everando and his team meticulously repaired the roof while keeping us informed of any hidden damages that may have come up in the process that should be addressed. The job was done in 3 days and contact with Everando was consistent, timely, and professional. When doing a final walk through for the underside of the roof where drywall and painting was required, some touch ups were needed. Everando was on the phone with his team and they responded to complete the work same day.

Overall, I am happy with the work completed, the time it took to completely , and the value that was delivered. Thank you Everando to both you and your team for a job well done. We will gladly be using you in future projects where possible.

We had an amazing experience with Kenny and his crew. Kenny was very attentive and communicated well in all aspects of our remodel. We replaced all flooring, filled in a sunken living room, replaced all doors and windows, as well as all baseboards, remodeled the master bathroom and kitchen and painted the inside and outside of our home, all in three months time. We highly recommend him!

We used ATR to hang wallpaper, mount a TV, and make general repairs. They did an amazing job at a very good price. They were a pleasure to have in our home. They cleaned everything up when done. While they were here, they made some additional repairs we didn’t even mention in the original call. It was amazing to see how well all the repairs were completed. I’m not sure there is anything this team can’t do. I’m so happy to have found them and will definitely be using them again!

We needed help with our shower as our previous contractor hadn't listened to what we wanted, and never finished.  Alan came out for the estimate, advised exactly what was needed and provided an estimate that evening.  Once we advised that we wanted to proceed, he was able to get us on his schedule within a reasonable time.  From demo thru to the finished shower, Alan's timing was exactly as he said it would be.  He checked in with my husband to be sure that he was doing exactly what we wanted.  When he was finished we had the shower of our dreams.  He is personable and takes pride in his work.  We will definitely use him again and highly recommend him to anyone needing flooring!

On time, professional, and great vinyl installation.

Very shady general contractor. Ghosted me, left my rehab before completing the project and stole money. Do not use this guy. Save yourself the headache and money!