Best New Replacement in Phoenix AZ

We had Adrian and his crew install 2 barndoor shower doors his attention to detail was second to none i will be using his services in the future highly recommended!

Great quick service and they know what they are doing

I locked myself out of my workshop outback, before I gave it too much thought I tried to pick the lock myself using YouTube tutorials, and ended up breaking the window to get in. Then I realized just how extensively I had damaged the lock and window by breaking in. I was so sure I'd be paying a bunch of money to a locksmith and glass repair company to get them fixed, that when my brother told me about a shop that did both I was so relieved. I thought it'd cost an arm and a leg to get them done separately so I figured if I could save one or the other by using a2z service pros, I then it'd worth it.

Let me just say that the technician was very kind and didn't even laugh, (despite a hilarious situation) and got the window fixed and the lock replaced in no time. I barely felt a dent in my wallet and I will be contacting them anytime I need handyman! They really do provide services from A to Z!

Preferred Home did an excellant install on 7 windows at my home. They masked inside the home to prevent dust from coming inside . The work was professional with attention to detail and pride in workmanship. I would highly recommend them.

Called these guys and they were super accommodating and communicated very well throughout the day until they showed up. Super professional, great price and took the time to vacuum out the broken glass from the car without me asking. Would highly recommend to anyone!

The roofers at this company paid impeccable attention to detail and provided exceptional customer service. My roof was damaged by a recent hail storm and was in need of repair. Not only did they repair my roof, they also went above and beyond by customizing my shutters. Overall, they did an amazing job and I strongly recommend them for your roofing and remodeling needs.

Friendly, knowledgeable, and professional employees

Pella Windows Installation1-Project took twice as long as promised. Their excuse was that someone drop the ball when ordering our windows. We had already scheduled days off from work and started moving furniture and blinds for first install date. With only two days before install date I called to verify they were coming out and then was told they hadn’t even ordered the windows and had to re-order. We were also promised that there would be some type of compensation for their error, but they would not be able let us know how much until the project was complete. Once the project was complete we were told that there would be no compensation because we should’ve took care of that before the project was completed. After some back-and-forth they offered a $200 visa card as compensation for a $34,000 project. I replied that they were going to get a negative review, and was told by their accounting/finance person go ahead we don’t care.2- After the project was complete we had a visit from what they called a Quality Assurance person. But all it was, was a attempt to upsell their other products and services that we didn’t need. He claimed we needed our attic to be completely redone with their special attic makeover and if we signed ‘today’ it would only be $25,000. They use high pressure tactics which I did not fall for (this time).Do not allow them to enter your attic, I had someone else out for an attic inspection and was told everything is fine up there.3- Manufactures quality was also substandard, grid patterns for windows on top and bottom did not match and some were completely different from others. I was told that the warranty would take care of the replacement of all the windows that have misaligned grids, but we would be responsible for removing blinds, curtains, and moving furniture again. My wife works from home and would have to take more time off from work for the project to be redone and there would be no compensation for this either.Pella windows I believe is a good product, the install contractor Power Home Remodeling was the one that dropped the ball and I would not recommend using them.If you do decide to use Power as your installer for Pella Windows be prepared for inflated prices and high pressure tactics.

Very polite, GREAT PRICE and quick.

Working with John was awesome! I was commuting between Phoenix and Charlotte, NC during the time I was doing my research and having the work done and John was great about keeping in touch with me throughout the entire process.

Initially I was looking to replace my front doorsand my slider, but on John's first visit he noticed that my front doors were still in pretty good shape and suggested I look into having them refurbished rather than replaced, even though this meant the lose of a sale for him! He was even able to refer me to someone who was able to do the job!

John did replace my sliding glass doors with french doors and I also had him replace one of my windows while he was there. Both the products and the work provided were excellent! They were very neat and made sure everything was cleaned up before they left.

I will definitely be recommending Imperial Windows to my friends and will most likely be having them replace some additional windows in the future.

Thank you John for making this such a good experience!

Southwest Auto Glass is the BEST place to go for BEST quote AND gave us LIFETIME WARRANTY AND FREE LIFETIME chip repair!!! Not one other company out here offered anything.

When our windows were delivered they were not what we had originally ordered with our salesman. Because of COVID we had to do a lot by scanning and emails. In that process, the obscure windows we had originally requested were not delivered since the back and forth with emails I did not catch the change to all clear. However, for a company that prides itself on customer satisfaction, they don’t even come close. I even had to go to our city hall and obtain the building permit—which was not credited to our account until I contacted the Affordable Windows office. I had paid half upfront to order the windows and the rest was due on the install date. However, since we did not receive what our original order had been with our sales rep (Rudy) I did not want to pay for something I had not ordered. Our original windows were obscure in the bath area so replacing them with the same would only make sense. The installers called the owner who in turn called me.

Jeff, the owner, was such a bully over the phone I finally had to hang up. He called me a cheat, liar, an old man who didn’t have a memory any more, cursed multiple times (will not repeat what he said on internet), called me a loser, and many other derogatory names. He also denigrated our salesman saying Rudy was old and would not remember what he sold.

Jeff (he owner) has no customer service qualities, and our salesman (Rudy) never called us back to apologize for the problem. You are probably better off with another company who sells the same brand.

A few positive statements: the installers were courteous, clean, on time and fast. The windows are what we were told in terms of size and quality.

Quality is great. Crew does a fantastic job of installing and cleaning up after themselves.

We had great experience with Lenin. He repaired water drain canal and the leak on the roof. He is very nice, punctual and charged reasonable price. We didn't feel any inconvinience while he was working on the roof. We are going to have him for installing the gutters too. We highly recommend him.

We had Optum home solutions remove and replace the windows in our home. Their installer’s Drake and Chase were very professional and did a fantastic job.

Sears Home Improvement Windows & Doors first major installment was a disaster from day one... and continued to be that way months later! There were many things not done correctly including damage to my wall and floors, and a door lock that didn't work because it wasn't installed properly. Sears was horrible about fixing these numerous problems. When I requested another installer to inspect the job they sent me someone that had no experience at installing so errors in workmanship were not caught or corrected. When I had my 2nd/last installation the new company found another problem that I didn't know about (the patio doors weren't properly sealed) and after my repoting it... they corrected this other installation company's mistake. I still have no idea if there are other installation problems because no one has inspected the first installation. (NOTE : The second installation company Sears hired for my last patio door was excellent.)

I have called them over and over no response

This company is awful and do not provide quality customer service.