Best A/C System Maintenance in Charlotte NC

I contacted them for a quote for a Generac full-house standby generator. The representative William arrived at the house on time and he was very thoughtful and kind. However he did not provide any literature about the system. When I received the quote in email it was one line and a price. It did not specify any details about the scope of work or the system to be installed. I am still unsure what all would be included here.

Extremely professional, diligent, and knowledgable. I would recommend this service to anyone needed electric help in the Charlotte region.

Nick was friendly, professional, quick, and respectful! We will be using his services again.

We’ve used Mack a few times now, and they are always on time, quick, knowledgeable, and clean! We have an older 1930s home and he’s been an invaluable resource. If you need an electrician this is who you should use!

I tried calling three times over three days. No-one answered my calls, and no-one called me back.

UPDATE 3/19/2018 to 3 stars (from 1 star)

Roby reached out to me to set up an appointment with a field service manager to check over the panel upgrade and verified that everything was installed correctly. Thank you. I appreciate the time they took to ensure that I was ultimately taken care of. It is very refreshing to see that they are willing to learn and improve from my feedback.

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Hired Roby to do a panel upgrade in 2017 (from 150 amp to 200 amp.) I was told this was a standard job. I had read many good reviews before hiring Roby and thought this would be straightforward.

Unfortunately, I was very disappointed with their work. To sum this up -- a lot of mistakes were made and it appeared that this job was rushed.

Here is a list of what went wrong:

(1) The electrician who came to my house told me that upgrading the outside equipment/wiring was not part of the scope (which did not make sense to me because if the outside equipment/wiring where the electricity flows into the house is not rated for 200 amp, then it doesn't matter if the inside panel is...). He then called the main office who told him that the outdoor work WAS part of the scope and needed to be completed. Had I not asked about the outside equipment/wiring, this would have delayed the completion. This also indicates a lack of clear communication to the electrician from the main office/project manager.

(2) After replacing the panel/circuits/wiring and re-energizing the circuits, the circuit that the hot water heater is on was NOT properly re-set and therefore did not get re-energized. This left us without hot water for the weekend. There were also 6 mislabeled circuits (i.e. the second floor was listed as the third floor, etc.) that I spent 2+ hours re-labeling that weekend.

(3) A 220V wire that had been disconnected from the panel (before bringing Roby in) was re-energized. This wire was purposely left disconnected as the appliance it had been connected to was removed from my home and the plastic insulating layer on the wire was compromised (I did not want to use this wire for any new appliance or other future use as there is more risk because of the insulation damage). Unfortunately this wire was strung through the entire length of my home and I could not remove it unless I ripped up floors. Roby should have paid more attention to which wires were and were not energized BEFORE completing the upgrade instead of wiring up everything and assuming it was safe to do so. I know it is not uncommon in older homes (like mine) that wires are left disconnected from the panel because they are no longer in use (they are left there disconnected because it is too difficult/expensive to completely remove them from the walls leading up to the panel.)

(4) There was an electrical outlet in the way of where the new, larger panel needed to go. The electrician removed that outlet and did not tell me. My husband later noticed the outlet was missing, so I called Roby and requested that it be replaced, which it was. This indicates lack of attention to detail and possibly dishonesty.

I felt that I had to follow-up on many details and did not trust that the upgrade was done correctly. I felt that Roby was trying to get the job done quickly but not correctly.

I am very pleased with the work I received from Patterson Contracting. Dominique and his assistant installed electrical wiring and an outdoor outlet to support an outdoor tv and pergola lights. They also installed the ring doorbell. They were very professional, always on time, explained all details of the work that needed to be done and they were easy to communicate with. They exceeded my expectations. I will definitely use this company for future electrical an AV projects and would recommend them to others.

Response was prompt, Jeremy Parker did a great job.

Ed and Roman Electric was extremely professional, and the workers were always on time and friendly! We had a pretty big job, and Roman was the best quote and exuded the most confidence in completing quickly! Will definitely use them again.

EU Electrical Contractor did a light for me in my kitchen. The light looks great and the job was completed quickly. Customer service was great as well! 100% recommend to anyone in need of an electrician.

Ed was thorough, efficient, professional, courteous, and did outstanding work. I would have him back any time. Thanks, Ed and GB Electrical, for a top-notch experience.

I was just going to move on but since they have emailed me 3-4 times in the past month for an appointment on Jan 15 2018.. I guess I should share my brief experience. The positive is the technician showed up quickly.. They have a policy that they will charge you $200 the moment they commence looking at your project. And they even go as far to disclaim that there is a chance they will not be able to perform the task you need and that you will still have to pay the $200. This routine seems pretty rehearsed and probably has been required by some attorney.

My technician looked at the front door light fixture and sure enough said it needed to be replaced and there was nothing he could do.. but that he would be happy to come back out to charge me another $200 to install the fixture once I have purchased it.

The lesson here is if you have any light fixture that you think is faulty.. the best plan is to go to Lowe’s/Home Depot/etc. and purchase a replacement.. they usually come with the installation. If it turns out the project doesn’t require the new fixture, you just return it. But at least you will have a reliable electrician that comes with the Lowe’s/ Home Depot stamp of approval who will assess your needs and not Overcharge you for what amounts to a 2 minute decision that they couldn’t help you.

I don’t like writing bad reviews but perhaps this will teach the Father and Son to use more discretion which previous clients to hound for public feedback.

The guy was extremely rude.

Commercial Electrical Contractor

Hogging up the parking lot with all the work trucks.

Quote received today for HVAC replacement. Jim was very thorough and explained our options well.

Great and reliable service! On time and very professional! Would definitely recommend WTC Electric!

Plumbing issues are almost always an emergency and IRV plumbing has been quick to respond multiple times. We bought a 17 year old house and in a year and a half we’ve already had to replace a sump pump among several other issues. Tony in particular was amazing! Friendly, knowledgeable and fast!

So thankful for this company! Very kind and knowledgeable in fixing our issue. Very blessed by them as they caught the issue before it became a fire! Thank you all so much!

EXCELLENT referral from Duke. Ryan was our electrician and he was fantastic. He came on time. Went above and beyond regarding our electrical issues. And the price was VERY reasonable.

Our problem: One of our outlets shorted out and took out a while wall of outlets with it.

His solution: He replaced the shorted outlet and the other outlets fixed themselves after that.

BONUS: He asked us if there was anything else he could help us with before he left and we actually have 2 outlets in the house that have NEVER worked (in the 5 years we've lived here). 20 minutes later they were BOTH fixed and working!

Total cost: Less than 45 minutes and less than $90 total.

EXTRA Bonus: Ryan gave us some very reasonably quoted suggestions to make our home safer for us and our kids. He didn't give them in a way that made it seem like he was just out to make more money....he seemed to genuinely care about mine and my children's safety. He said if we couldn't afford the big project right now, to save for it, but at a MINIMUM spend a $25 at the Lowes for some extra Fire Alarms.

EXTRA EXTRA Bonus: We have 4 young children home. The youngest are twin 4yo boys. They annoyed poor Ryan the ENTIRE time. Asking him his name. What he was doing. Why the lights were out. What tools he was using. *I* was SO frustrated with them. I tried to control them better but I swear they were feeding off each other (as they always do) with the pestering. Ryan was EXCELLENT with them. If you didn't know it, you would have assumed he was family with how familiar and kind and patient he was with them. Patiently explaining what he was doing, giving his name 100 million times and smiling at them. Gosh. I love Ryan. I love that National Standard Electric hires men like Ryan. All men should be like Ryan. 5/5 HIGHLY recommend this company to anyone needing electrical work. We will DEFINITELY be using them again.

Picture of my living room that Ryan fixed and is now bright and full of light. Thank you National Standard Electric!!!