Best Leak Detection in Charlotte NC

Joel Dellinger was very nice, very knowledgeable and very patient with the plumbing issue that Charlotte City Water could not fix at my new Town Home. I was without water for almost 24 hours - thankfully most of it I was asleep. But he got the job done after several hours and blew out clay mud and a LOT of rocks in my pipe all the way from my meter. I’d hire him again for any plumbing needs!

I called Michael & Son Plumbing at approximately 9:45 AM Sunday morning. I was assured a plumber would come that day to unclog the toilets, shower and tub that were all backed up in the Blakeney area of Charlotte, NC. They took my credit card info to charge $169 for an emergency/Sunday call. I received an email to confirm they would come between 6:00pm - 11:59 PM. Their dispatch operator said a tech may come before 6:00 pm, and in any case, would call 30 minutes before arrival. I advised her to call my tenant and gave her the number.My tenant called me at 12:40 pm, to ask for the plumbing company's phone number. He called them several times afterward to see if they would give him an arrival time. He called me Sunday night at 10:20 to tell me no one came ever came. When he called their office, he was told that a tech came to his house at 6:00 pm. There is a door bell and it's a small ranch house and the family was home, expecting a plumber. No one came or called them. The lady at Michael & Son's office called their tech, who then said, they didn't come, but they called my number. I have caller I.D. and Voice Mail and no one called me. I was home all day. I also asked why they couldn't come before that night before 11:59 pm, per their email. She said they would not but would come at the house at 8:00 AM Monday. At 8:00 AM when they still had not arrived, I called their office. The dispatch said they had to go to their office to pick up equipment at 8:00 AM on Brookshire Blvd. The plumber finally arrived at 9:00 AM. unclogged the lines at the clean-out and charged $801. They wanted to put a camera in the sewer line and charge $1125. This business does not have 24/7 service and their employees make false claims about customers. This is unacceptable.

Plumber was early and while he could not fix problem right away, had to order new parts, explained the issue and what to expect

Toliny is easily one of the best repair services that I've ever worked with. Their level of expertise and customer service is amazing. They truly cared about fixing our home to standard and in a timely manner.

They took the time to explain the process and all of our options. They were very fair and transparent with the pricing. Throughout the whole process, they communicated with us and were very responsive.

Their employees are very friendly and professional. It was an absolute pleasure to work with Toliny.

Brian was absolutely wonderful!!! He took care of all my repairs and worked very, very hard to make sure everything was to my liking. I could tell immediately that Brian takes pride in his work and enjoys what he does. He is so nice and very easy to talk to. He walked around with me as I showed him everything I needed fixed and he performed a thorough diagnostic on each repair. He went to the store and got any additional supplies needed to finish the job and returned promptly. What he did in one day would have taken me weeks and probably months to finish. He is very knowledgeable in repairs and installations and I'm amazed how one person can fix just about anything in a house!! I am very pleased with the finished product and would definitely recommend Call 1 Home Repairs and especially Brian to anybody needing repairs, installations, and just an expert opinion on anything related to fixing up their home.

Very quick response. Provided detail information and set proper expectations going forward. Very Happy to have a Working Dryer.

No problem with service. Cost of service was outrageous. Over $1900 with sales tax not including tank.