Best Heating And Cooling in Charlotte NC

Same day, excellent service to fix our oven two days before Christmas! So grateful for Matt’s terrific work. Christmas dinner is on, many thanks to Roby and their team!

Mr.Harris was very professional and upfront. He helped me and my family by solving our electrical power outage. He is a Veteran and trustworthy! For your electrical services call Lux Electrical Services LLC!

Rob Miller was excellent. He went to multiple supply houses to get the equipment I wanted. Installation was as expected. Very friendly and professional.

After having a local electrician reschedule and then no-show... I went to Angie's List to find a highly rated professional. I totally lucked up!! This family owned and operated business is top notch!! Professional and courteous with the utmost integrity. On time - every time with a call when in route. Fair pricing and a breakdown of charges. I now have an electrician I can trust and who I know will show up! Thomas has been to our home on two occasions to do various tasks. In a day when a good and highly skilled tradesman is hard to find... I wanted to give this much deserved recommendation.

Very disappointed with this company's overall performance. I hired them to take care of a home inspection report for the sale of my home. They estimated $1535 for two days work, worked only one day, and still charged me $1535. Several of the items that were estimated to be replaced, upon inspection, required a less than five minute repair or no repair at all. Nonetheless, I was charged the same. Although they were prompt and courteous, I feel like I paid dearly for that. By my calculation, I paid about $100 an hour for their labor, which I think is outrageous.

A re-inspection of their repairs showed that the repairs were not satisfactory. I had to pay another company $550 to complete the work in time to close on the sale.

Also, I did not like the fact that they offered a $25 discount if the customer would write a review on their website. They actually got on the computer with me before they left to start the review. It felt very much like their 5 Star Rating was being purchased.

I would NOT recommend this company.

Very disappointed with Bates Electric. I already moreless chose an electrician for a job, but wanted to do my final checks before moving forward. To be fair, the scheduler seems to be my main concern with lack of empathy from management. The actual electrician team seem extremely experienced.

The scheduler was not knowledgeable nor clear with what they said. I described my situation clearly and suggested I needed a meter back put in and a panel and I was asking for ball park prices for the service. She responded with $1800 for just the panel plus ~$150 for permits. Which I was just wanting to get a panel of service and this is what I asked about. I scheduled a visit for $250 since the next best price was ~$3k.

Well I get a quote back and its almost $4k, I called and said this is no where close to the number on the phone. Ballparks are ballparks, but over double didn't make sense. Well speaking to the team and manager I was told the scheduler said the panel was $1.8k for just that material. That didn't include any other materials or the service. They went back to listen to my call and I ask for a ball park and she clearly said just the panel, but given the context seemed on par for what we were talking about. The manager was sympathetic suggesting clearly the scheduler didn't answer my question rather just said something else. But, the manager suggested this was my fault for not catching her redirecting my question. Also she no longer works there, so makes me think this isn't the only time.

As I mentioned company seems knowledgeable, but assume the scheduler will provide false info. I felt very bait and switch with the situation and out $250 for nothing. I understand companies can't always come out for free, but providing misleading numbers is part of the reason they have so many quotes in the first place. Even with a knowledgeable group I would rather do business with a team that doesn't feel like a 1 way street.

I am in a new construction home, built in 2016 with Romanoff being the hvac company used. I have a dual thermostat system and they should have installed a transformer, but they just used a jumper cable, essentially cutting corners. Even the manual for the system says a transformer is required, and they refuse to fix. They also installed our flue pipe with no cover, letting the elements and bird droppings constantly clog our unit, and also wont fix this. If youre the trusted company to be installing hvacs in a ton of new homes, you should do the work properly and by the book! Now, Im out of warranty (not that they would fix it when I was in warranty) and paying hundreds to have this work done by a different company.

I've been an Acosta Club member for 13 years, during which time they have been coming to my house twice a year to insure that my systems are operating properly. I've never had a problem!They replaced my A/C unit 9 years ago and it's still running great and they just replaced my 20 year old gas furnace. Everyone involved in these projects did a great job. Thanks.