Best Generac Generator in Charlotte NC

Great experience quick response did a great job

Replace two GFI supporting outdoor heater and landscaping/ deck lighting. Very professional, on time and communicated very well during the process.

I don’t do this very often but I just had to say that JOHN came out today and was an absolute professional! Took his time explaining everything and was great with our dogs. The installation of the new outlet outside went smoothly and didn’t take very long at all. We will for sure be using these guys again because of John.

These guys are the best. Punctual, clean cut, and do what they say they are going to do and do it on time, every time.

Got a new EV and need to install the charger? DONE DEAL!!

My go to guys for anything and everything electrical. Thanks NCEC!

Good experience with Bates Electric.

Brad was friendly, professional and explained things I wasn’t aware of and in an easy way to understand. Would recommend them and will use them again.

Professional prompt friendly

Paul from Bates Electric was great. He came out and looked at the issue on short notice. He fixed the problem fast.

Very satisfied. Killian was very professional and he arrived on time . Very pleased with his work and his skills . They were very affordable and they had excellent response to my request . would recommend to my friends and family and definitely use them in future for any of my electrical and generator work.

We had a tech come out to diagnose an electrical issue on 1/13. The guy was very nice and explained what he thought the issue was and that the office would be in touch to coordinate someone coming back out in a few days because he thought Duke Energy needed to be involved as well. A week goes by and no word from the office so I called. The rep in the office seemed to really not care at all, put me on hold and said someone will call back. Fast forward another week and no still no call back. If you are looking for good customer service and timely repairs, Arch Electric is certainly not your company to call. $175 for a diagnosis and no call backs. I would not give a star if that was an option.