Best Electrical Panels in Charlotte NC

Donte is extremely friendly and professional. He was very knowledgeable and had patience to answer all my questions.

This place is awesome! Had an emergency and needed a new breaker box replacement. They were able to get me scheduled immediately. Can’t say enough good things about Mike, Justin, and Jordan. Top notch guys all around who helped me out in a jam. Definitely recommend them.

Response was prompt, Jeremy Parker did a great job.

Had an electrical issue after the holiday power outages. GB Electrical provided prompt- same day service. Ryan was professional and incredibly informative about my issue. An hour later- everything is working properly again. THANKS for the great service!

Not the best experience, called for an estimate. No one ever showed up had to call to see what was going on. Tech had an emergency(I get it, it happens). Communication was awful, they ended up asking for photos of the job - super unprofessional.

Roman was great. Showed up on time and corrected a problem we have dealt with for weeks with another electrician.

Wonderful business... fantastic family and employees...highly recommend.

Great place to work, good Christian values!!

Tried to get them to come and and give me a quote on a job, all they wanted to do was charge me 95.00/hr. Didn't want to look at the job couldn't tell me how long it would take, after some begging he asks...where are you again? I repeat my address a second time (6 miles from their office) oh! your out of our area. Click... I guess they make too much $$$

I made an appt for a Bates technician to come do an estimate on several things in the 82yr old house I just bought. The soonest appt was 2.5wks out, but I took it anyway. I made a sooner appt with another company too. I was told when making the appt with Bates, that it would be $125/hr, so that is what I was expecting to pay. Despite the Bates fee of $125 being higher for a quote, my electrical safety concerns were great enough to want a 2nd opinion. I hadn’t received a reminder text or email for Bates to come, so I had to call back the day before to confirm. The lady confirmed the appt & reminded me again of the $125 service fee (I still only heard of $125, despite the different terminology).

The technician was on time & friendly, telling me what he suspected the quotes would be (cheaper than first company). When we were settling up, he asked if I knew it would be $250. I told him I was told $125/hr, to which he stated the customer is usually surprised at the $250 quote fee, implying that this info is not made very clear at the time of scheduling. Apparently, it’s $125/hr AND a $125 service fee, when the guy was only here for 30min! Maybe I should’ve noticed the different verbiage from the scheduler, but I’ve worked in customer service for years & many people would’ve made this mistake. I would NOT have made an appt with Bates had I known the cost of a quote. I received an email same day with my invoice, but I never received a quote. I called the next day to inquire & was told that quotes take 5-7 business days to receive! I can’t wait that long, plus another 2-3wks for another appt. I wasted an extremely valuable $250, & I am still waiting for my quote after 9 business days.

This company’s schedulers need to make it clear what exactly quote cost will be & how long it will take to receive quote. Most families cannot afford $250 for a quote. The other company cost $69 for a quote that I received same day. That’s better customer service.

Excellent Electricians

MT Electrical Services was very professional. The work was clean and very detailed, they were very knowledgeable and they definitely have the skills to get the work done.

I highly recommend MT Services for electrical servicing.

Sean was excellent on electrical water heater repair. Professional in every aspect of job. Recommend to everyone if you need some electrical repair/upgrades, that you give them a call.

You literally cannot beg these people to call you back to fix their mistake. Bought a Wade Jurney home where they did the electric and we’re under a 2 year warranty. None of the outlets in one of our rooms work. I’ve been calling them for MONTHS now to get them to fix it, as well as our representative from WJ Homes calling them, and they still will not call us back. You would think that checking to see if the outlets they installed worked properly would be something they would’ve done before leaving the job, but I guess not. Clearly quality isn’t important to them.

Place is a joke. Takes days to get anyone to to respond. Techs are slow as molasses but makes sense due to charging by the hour. Charges are vague and misleading.