Best Design Solutions in Seattle WA

My husband and I had this company come to our home to install some wiring for our new stove. First, they were 3 hours late. Mind you, they came to our home at 3:30pm...Second, they had no supplies in their van, not even a wrench. So the 2 hours of them even starting any work, they spent it at Home Depot getting supplies. And third...they quoted us between $1,300-$1,400 for the work. By the time they got my oven to start it was 9pm. Late. They said the man who is in charge of taking the payment was not in the office cause it was so late, so they will send me the updated invoice thru email and we can pay over the phone. We were happy that night. They were happy. They left all good. The next morning my husband woke up to a $1,999 invoice! Obviously we were shocked and angry, so we called and talked to the accountant. Supposedly, the men that did our work put the “time” that they went searching for supplies on their time cards when they knew they were not to. So they took that off. But as we were looking more and more at the invoice, we noticed that they marked up all the supplies 3X! A supply at Home Depot that was only $3.00, they were charging us $15.00!! So after many attempts at calling them, and telling them that this was not fair practice, they reluctantly got the invoice down to a price that we thought was fair! But not until after the owner said “We will get the invoice down to this price as long as you promise to NEVER CALL US AGAIN for any type of service to your home! We are shocked by this type of behavior from a supposedly 20 year long business. Never in my life have we ever had to deal with someone so nasty. So rude! The dishonesty your business has presented was by far the worst experience we have ever encountered! We will never call you again...you don’t have to tell us twice! The even sadder part was, when we FINALLY got the invoice, of course on their time table, it told us to pay by the end of the hour or they will put back the “discounted amounts” as full price. Who gives a customer an hour to pay after they’re the ones who messed up and tried scamming a customer out of money?!?! That’s right! I said scam! Your business is a target for the weak, a prey for the rich and you target and scam the innocent. The voice calls that we audio recorded would make anyone roll over in their grave. Karma will catch up one day.

I can't testify to their quality of work, but after the adult in van 13 passed my truck using the shoulder of highway 18 near I-90 and trying to take my bumper off to cut in front of me, I'd say there's a good chance they do whatever it takes to keep appointments, regardless of how many lives are risked in the process.

Very nice and friendly office personnel

Very professional, timely, and high quality work. I would use again.

Great service

Had the main breaker in our house partially fail, (would only output 120V on one of the bus bars). James came out and not only replaced our busted main breaker on a Sunday, but also took time to map out where some of the circuits the breakers were serving and provide us directions of where they serve. Fair price and great frequent communication. I recommend.

Hands down the best electricians! I was nervous as a new homeowner and only going off reviews, but these are the right guys! Ed and his team came to review my project and quote me before doing the work. They showed up on time, finished and didn't waste ANY of my time or money. The ceiling fan and new light look fantastic! I will FOR SURE be calling them again soon.

I didn't care to quote anyone else, but to me, this seemed like a fair price considering they also provided parts and had to go into my scary attic to find a connection. Thank you Benchmark! 10/10!

Perfect Service

Our standby generator was having problems and nobody else was willing to even look at repairing it. W E Electric was able to quickly identify the issues and get us up and running again.

I needed an electrical panel replaced on short notice. After calling several different electricians, Exact Electric exceeded my expectations in terms of price, communication, and service. Exact Electric provided a quote for my project within a few HOURS, whereas other electricians took days, over a week, and some never even got back to me. This was just a simple panel replacement and other companies were quoting 2x and even 3x the price that Exact Electric gave me for the same project. They completed the project & had it inspected by the city within 5-6 days from when I first reached out to them, which I thought was very rare since I've had other electricians tell me they were booked out for months. Very happy with the result, service, price, and timeliness of Exact Electric.

After installing new siding on our home, we had an issue where a circuit breaker would constantly trip. This left us with no power to 1.5 of our 3 bedrooms. Within 48hrs, OHM was able to come on-site (free) and produce a quote to troubleshoot the issue. Not only did they provide the most detailed estimate of the contractors we had come on-site, Alfred also greatly impressed us with his willingness to explain the process and answer any questions.

A week later, we had Chris and Justin at our house performing the troubleshooting. Just like with Alfred, they were on time, extremely polite/professional, and very responsive to all of our questions, including some that extended beyond the current issue at hand. Alfred also stopped by halfway through the service call and was able to give us an impromptu walk-through of potential additional options to address a separate, underlying concern Chris and Justin had found. However, Alfred was also very pragmatic in making sure we didn't take on unnecessary cost/work as he actively sought to understand what our actual needs/goals would be in order to determine if the additional work was necessary. Oh, and did I fail to mention they found the issue and fixed it in the same visit, not causing us to incur any additional charges from the troubleshooting quote (aside from materials)? =)

Overall, they were great, well priced, and very customer-centric. If/when we have any future electrician needs, we will be reaching back out to OHM and happily recommending them to others.

*NOTE: Our home is from the '40s with a LOT of unique electrical design choices that OHM had to overcome, further adding value to the service they provided!

SME was very professional. They ensured that my work was performed efficiently and correctly. The job was a physically difficult and demanding one which they performed with good cheer and excellent communication.

I expect to use their services again and would recommend them for commercial or residential work.