Best Routine Service in Phoenix AZ

You wrote a review for T & K Electric
I called at 12:30 on a Sunday, and Tommy was at my house within 30 minutes! He was on his way to lunch with his wife but came to fix my electric problem first. He was in and out in half an hour, and fixed three problems in that time.

Also he showed up wearing a mask. I did not even have to ask. I appreciated this because I had turned away a different electrician at the door the day before because he would not wear a mask.

Kearney is great.

Kerwin helped me and my business (Union Hills Animal Hospital) with what was probably a very minor problem for them. He was very helpful, the repair was done professionally and quickly and came in under what I thought it would cost, something that happens rarely. I would recommend them highly!

We used Matt from Apollo Electric almost a year ago with wonderful results wiring in some 240 receptacles. We have a small warehouse and we were using them for CNCs and Power tools. I called him today because I was hoping he could make it in to help set up a higher amp breaker, he remembered who we were but sadly was busy for the day. I picked his braid for a few minutes and figured out how to do it on my own! So much great help from him with his initial installation as well as a follow up call almost a year later. Thank you Matt!

Great company, pro-Union.

They replaced my panel at my house for a great price and Jason did a great job.

Have used them for years and have had tons of quality service. Only wish they were in Texas as we no longer are in Arizona.

Joel is awesome. He and his crew have done a couple jobs on our home and the work is clean, price is fair, and he’s just a nice guy to talk to and deal with. Give Arrowhead a call you won’t be disappointed

Best service I have used, great job, plumber Jose Ramirez did an amazing job. Jose answered all my questions quickly, very professional and helpful, talented, skillful and a good person. Quickly inspected and communicated what needed to be done, outstanding job on main valves, shut off valves, leaks, vaccum blaster, handles, cartridge, hose bibs and more also a great deal in the rate from Scott, very happy with service recommend to family , friends and everyone, Great Job!

We've had them come out to do some electrical work. They were sub-contracted by KB Homes. They were professional but I wouldn't say friendly which if fine. As long as the work is proficient.

TIMELINESS: Of the three times, they came on time once. Unfortunately, they give you a four window so you can't leave the house to run errands. We were given an 8-12 window and asked for a 30 minute heads up call before arrival. Tiffany O. the admin assistant, assured us they would. The tech didn't arrive until 10:15AM and did not give us a call as requested. As I tried to explain to Tiffany, if we are scheduled between 8-12, then shouldn't we be the first stop? Otherwise, give us a window time of 10-2. She didn't seem to understand the logic so I gave up trying.

On one occasion, they said tech would be arrive between 8-12. We got up early to have breakfast and removed everything off the counter where the work was going to be done. Then we get a call around 9AM to inform us that the tech called in sick and they need to reschedule. For such a large company, I am surprise there is not enough manpower to support situations like this. Every where I've ever worked, management always makes sure there is enough coverage in case someone is out sick. Needless to say, this pushed us back another day and we had to reschedule with the other sub-contractors.

SERVICE:
The don't seem to have a high standard of customer service. Of all the contractors we've received service from, they possess lack of friendliness, enthusiasm, and sense of urgency. However, the last guy who was here was the most proficient. He really took his time and was very thorough. The second guy left without cleaning up all the drywall dust from drilling into the walls. Allen who was the third tech who came out was friendly and courteous. He explained what he was going to do and cleaned up after himself which was very appreciated. He treated us the way he would want to be treated and respected our home as though it was his.

OVERALL: They do good work but they need to improve on their customer service and communication. If you do use them, definitely ask for Allen. He's the guy you want!!