Best Residential Electrical Repair And Installation in Nashville TN

Needed a 2nd opinion on damage done to my HVAC unit. Dewayne arrived on time and gave me a thorough diagnostic test. He didn’t push or try and up-sale. He simply gave me an invoice for what he believed needed to be done. Honesty will have me calling on him again

Great job switching our warehouse lighting in a difficult-to-maneuver space. Alex and Michael were a great team and easy to work with!

I bought two dimmers to be attached to my existing light switches. I called Bates Electric to do this job, and was told they charge $125 as a fee just to come out to my house. They also advertise a 10% discount off that fee on their website, which I said I would like to have. They told me that after that fee, the charge is by the hour.

The first time they were supposed to come to my house they cancelled saying the technician was not available. They arrived a day later and the technician installed my dimmers, which consisted of unscrewing the plates, screwing in the switches I had bought with the dimmers, and screwing the plate back in. The tech was in my house for for literally fifteen minutes, from noon to 12:15 pm.

I was charged the full $125, without the 10% discount for the initial trip. I was also charged an additional hour of labor at $125, for literally fifteen minutes of work.

So the hourly labor rate I was paying was essentially $500/hour.

I called them and was put on hold and they never came back on the line. When I called again, they told me the person that issued the $12.50 discount was not in that day and I would have to wait. They also stated that the $125 hour labor rate is in place no matter how little time you use. They will not credit me for the blatant overcharge.

I would never recommend this company to anyone.

So I paid $250 dollars for fifteen minutes of work, using my own electrical supplies. Would never use this company again. Beware of what they tell you. And realize they will evade any restitution for overcharging.

Levi completed 3 jobs at our house in the last week. I wish I could give him 6 stars. Very knowledgeable, polite and helpful. I will definitely use Mr. Electric again. Thanks

I've used Jacob the Electrician for 4 different jobs at 2 different properties. They have changed multiple light fixtures and switches for me and also installed and mounted a microwave. I'm very happy with their service and their reasonable prices. This most recent time, Jeff and Charles arrived on time and were polite and respectful of my space. They were friendly and got the exterior light fixture changed out and hauled away the old one. I would recommend them to anyone.

*Update*

I used their services yet again to replace a blown outlet. The service was quick and efficient. They even sent out the owner, Jacob, for the job and we were particularly impressed with his professionalism.

Our AC stopped cooling. Hiller squeezed us in for service the next day. The technicians were very helpful explaining what they found, and explaining our options to repair things.

Moorey and his team were quick and efficient. I will call them for all of my future projects!!

Prompt and professional service

Prompt, professional and friendly service. Same day service and resolution of the issue. I highly recommend!

Kevin saved us a great deal of time and money compared to Hiller or Lee Co. He immediately knew what the problem was and fixed it the same day for what could have been thousands less than the big companies based on their vague inspection and lack of knowledge of the problem. Kevin was professional, knowledgeable and friendly. We will definitely call him again.

100% satisfied on every job they did ????