Cannix “RedactedGaming”

2 years ago

We had our AC unit inspected and after inspection we were informed of some issues, which we anticipated with the unit being 15 years old. After talking it over we decided to replace the unit and we were provided with great information and selected a unit. We were surprised that we were able to get it installed today. Installers just left and we are very pleased with everyone and everything.

Barbara Zeoli

10 months ago

Bob Fening was very professional and polite. Happy to have plumbing service taken care of by him. Thank you

Joe Reed

5 years ago

Hiller has been great. We have them come out and service our ac regularly and they always do a good job. Knowledgeable helpful techs help explain stuff to me.

Brenda Essary

5 years ago

We were very satisfied with the service we received. Danny was very knowledgeable about the work we had requested. We have used Hiller in the past and were always pleased with the work.

c ceri

a year ago

Dewayne was prompt and actually early to my HVAC appointment (and this was on a Sunday). He was very knowledgeable regarding the signs and symptoms of the HVAC problem and was able to quickly diagnose and correct the problem. He also took steps to ensure that no other problems were looming while also suggesting methods to take to prevent/remedy future problems. Happy customer indeed.

Renee Lopez

a month ago

They send text messages to let you know when they’re on the way and include a picture of the technician. Today I had a new water heater installed. The technicians were on time. They completed the installation and cleaned up after themselves. They were very polite and answered all of my questions. Great service!

Jennifer Laughead

5 years ago

Competitive pricing and quick service. The specialist who replaced our water heater was very kind, respectful, and professional. I won’t even look anywhere else when I need plumbing, heating, cooling, and electrical work done. Thanks Hiller!

Sam Harding

4 years ago

The kitchen sink drain was backing up and we called Hiller. There service tech Steve came out and worked very hard to clear the drain, as it was a tough blockage that was located pretty far down the line. He got it cleared, cleaned everything and and left us very happy.

Tammy Shaw

4 months ago

Broke down all the prices and items that he was going to use. Very helpful of helping me understand the issues that I was having with the light switches.

Kent Nagel

4 years ago

Devin did a great job replacing our water heater recently. He also made sure to educate us on all the new shut-off valves that were installed.

Lynne Lee

a month ago

Jacob has always been great with his HVAC experience.

Benjamin Coleman

4 years ago

Hiller is always professional and knowledgeable. They always go out of their way to explain work and charges and I am certain that they have saved me hundred—if not thousands—of dollars over the years.

Dirk Fontaine

4 years ago

Ricky was very courteous and informative. He appeared to be very thorough in tuning up our HVAC systems and never seemed to mind when I popped in asking questions. We have been very impressed with Hiller's work and ethics and would definitely recommend them.

Marti Wilson

5 years ago

My service man was Josh and he was very professional. He did what needed to be done and then showed me what was wrong. He also provided me with an appropriate quote for the work that needed to be done.

Kathy Smith

3 months ago

Chase did a great job with the tune up and repair. He explained everything to us so well and was so friendly.

Carrie Cobb

2 years ago

Fantastic experience! Greg was our tech - he was amazing! Such a nice, kind, and professional person. He not only fixed our problem, but walked us through every step of the way. I could not recommend him more. Thank you so much!

Carol Taylor

4 years ago

Excellent job. Ricky came out today and serviced our air conditioning units making certain we are ready for the hot summer months ahead. As always, he did a great job and we enjoyed having him in our home. My husband and I both highly recommend him.

Robert B

5 years ago

I was referred by a new employee Tina. The person who came to my house to find out what was needed was outstanding and efficient. The repairs will be completed Tomorrow. Thank you for your speedy service!

Lillie Taylor

2 months ago

$234 just to replace one outlet on my front porch. I think that's a rip-offI gave this company one star. I am changing that to 5 stars. Based on their excellent customer service. They went above and beyond to correct the problem and make me a happy customer again. They fixed the problem immediately. No complaints they fixed it.

Doug Cotton

4 years ago

Adair was awesome! Professional, friendly and informative. Great first experience with Hiller! Will definitely use again and recommend! Thank you Adair!

Harry Burger

5 years ago

Shane was timely and courteous. I appreciate the 30 minute notice of arrival. Our system is aging but remains functional and efficient. Thanks for good service and the availability of the Hiller Club.

jennifer huffine

a year ago

John, Chip and another gentleman, cannot remember his name, was great! He came out to our business in Mount Juliet, TN. He is VERY knowledgeable about what he's doing. Highly recommend!!

Mark Baxter

5 years ago

Great people! Very professional. Called them on Friday morning with an issue, by lunchtime Saturday I had a brand new unit. Quick and courteous . Will highly recommend them.
Thanks

Tony Angell

5 years ago

Hiller was able to get an HVAC tech out to my house same day. The technician was very knowledgeable and honest, and he was able to answer all my questions. I thought the prices were reasonable. Even though my unit is 15 years old, no one has tried to put any pressure on me to replace it with a new one.

Justine McMurray

5 years ago

Chase and Jared were wonderful ! They walked me through all the things that needed to be repaired, showing me pictures, and explaining any questions that I had. They then called the project manager, staying with me to help make me more at ease . They made me feel like family and were so caring . Thank you !!!

sue moore

6 years ago

AMAZING service Shane DELIVERED!! He helped us in so many ways!! Will DEFINITLY use Hiller again - due to Shane was so great!!!

John Deering

4 years ago

I came home from being gone all week to a house with no hot water late Friday afternoon. I called and Hiller had someone here within an hour or so. After the diagnosis of a shot water heater. Chase, Phil and Ryan knocked out installing a new water heater back in my attic in just a couple of hours. Really great guys to work with and got it done quickly. By 7pm I had hot water again and was so relieved that I wasn't going to be without hot water all weekend. Would recommend them to anyone.

jonilea stewart

a year ago

Incredible customer service start to finish. Extremely knowledgeable, courteous and timely. The techs happy and friendly can do attitude was greatly appreciated. Thank you Hiller, for having wonderful employees.

Chelsea Berry

2 years ago

I will not use this company again. Got on the 16 dollar plan and it is a joke. I’ve had one maintenance where they said all looks good. Shortly later my thermostat is struggling. We called to get them out here and Chris had not even been told why he was coming out. So he didn’t have any new thermostats with him. Told us they don’t do the nest thermostat (even though the website says they do). Then estimated us for something else and left us with an old used thermostat with no warranty but charged us almost 200 for putting this old thing on our wall. Thanks for that.

Robert Richie

5 years ago

I recently had Hiller perform a service call to a house I had just purchased and reconfigure the natural gas line to both a gas cooking stove and the gas fireplace. The existing gas line consisted of galvanized pipe and was not installed very well as it appeared to be added after the home was built. The two technicians, Adair and Chase if I remember correctly, did an outstanding job. I have had Hiller perform various types of HVAC and mechanical work at two other houses and I have always been extremely pleased with their work.

Connie Marable

6 years ago

Today Ricky Bibb from Hiller Heating and Cooling in Goodlettsville, Tn. came to service the AC units.He is always kind, polite and very professional.He always explains what he is going to do and then he does it.He is a valuable employee for you to have.I recommend him highly !!!Thanks Ricky Bibb !Ok, I tried to write a separate review for the Plumber.It would not let me... So, I will add it to this one !Josh Neal, from Hiller Plumbing there in Goodlettsville came out todayto service my plumbing needs.He was very kind ,and polite, and very professional.He explained what he was going to do. Then he did it.He is a very valuable employee for you to have.I recommend him highly !Thank You, Josh Neal !!!!I would call on both of them again ,should I need service from Hiller !Thank You !!!

Mary Dawes

6 years ago

I have been using Hiller for a while now. I personally ask for Ricky Bibb I know the job will be done right! He is such a nice person and very professional! Thanks again Mr. Bibb!!

Susan Eastman

2 years ago

Gary came on time and was very pleasant. He worked efficiently and took care of the inspection issue we had on our new home. He answered the questions my husband had and was very kind. We appreciated having him here to do the work needed. We will use your company again when necessary and recommend you to those needing a plumber.

Wayne Slighter

2 years ago

Chase was our plumber and was very professional and great to work with. Job done was of high quality and price was very fair. Would recommend!

K S

5 years ago

First, the lady on the phone was very happy and friendly :) Second, Duane who came to our house on Sat was wearing shoes cover that is very nice since we dont wear shoes at home. Also gave me the receipt with explanation after taking care of my AC unit. He was happy to work and had positive attitude. I had a different AC repair guy recently and they left no receipt, came in with shoes and didn't seem to be happy (not willing to repair). I am happy with Hiller's service. And I love the logo :)

Yvonne Brigham

5 years ago

From the first phone call to the girl calling us to tell us Joshua was on his way to the actual trouble shooting to the repair of our hot water heater was nothing more than professional! It was a great experience thank you very much for fitting us in today

Donna Taylor

4 years ago

When I finally figured out it was my water heater leaking and not my washing machine I called Hiller at 11:00 p.m. on a Friday night. They sent a plumber to my house within the hour. They also talked me through on how to turn the gas off as well as the water on the phone. I had no idea how to do either. Devin returned the next day being Saturday at 2 p.m. with another plumber, Jacob. Within two hours my new efficient water heater was installed. These guys were so kind, thoughtful, and professional. If you want a caring, dependable company I highly suggest using Hiller Plumbing. It was absolutely the happiest and best experience ever with any company, having these guys in my home!!

Lydia Grace

3 years ago

Our guy was very professional and he was very nice and polite. He took the time to explain things and made sure I was happy with our service. Hillery also got me an appointment before the end of the day (which meant I'd have to pay double). They are all about customer service and making sure you as the customer are satisfied. I'm definitely using them the next time we need service!!!! Awesome guys!!!

Dennis Burke

2 months ago

Quick response, good service, personable and knowledgeable technicians

Melissa Gray

5 years ago

Joshua was on time. He was very helpful, explained everything he was going to perform and the pricing. He completed the work on time and very well. I would highly recommend him and Hiller for any plumbing jobs.

Olivia Agostinho

3 years ago

Technician left insulation sitting on the floor of my 8 year olds bedroom, with nails sticking out of his wall. Screws and nails were left all over my bathroom, and the door left off of the closet they removed the hot water heater from. As grateful as I am for the new hot water heater, leaving insulation and lose nails in a small childs bedroom is unacceptable, and lazy. In no way, shape, or form, did he clean up after himself at all. I'm not happy.

Jeff Chandler, Sr.

2 years ago

Hiller is the ultimate in professional service! Total repipe of our home in under 8 hours. Outstanding workmanship and courteous technicians. Every job has unforeseen issues and each one was met and conquered with our total satisfaction foremost in mind. Would highly recommend Hiller (and Jason and Eddie) to anyone needing plumbing work done. Thanks guys!!

Ray Bellamy

7 years ago

I have used these guys for years. They always show up quickly and have saved me money by only fixing what needs fixed. I once had a tough intermittent electrical issue that they spend days on - really nice people.

Walter Claud

10 months ago

Johnny was very prompt arriving and made quick work of removing and replacing the ceiling fan in our kitchen and was very professional. I would highly recommend using Johnny and Hiller.

Krista Hall

a month ago

Awesome job!!!! Fast in and out and our technician Christian was amazing. Thank you!!! This was our 1st time using Hiller but we will for sure be repeat customers when needed.

Martha Warner Ross

5 years ago

I am consistently delighted with the knowledge, attention to details, courteous, well done service Hiller personnel deliver, every single time they come to do work, or monitor our systems. This time both a plumber and a heating specialist came and did a great job for us.We would never have anyone but Hiller in our home. They are, simply, the best. Thanks you, Hiller.

sandra engelhardt

5 years ago

Very happy with the work and the tech / worker was very professional. However I will not use them again. They charged me a limited access fee just because the tech had to crawl from one side of my house to the other to do the repair. I don't know if other houses have several crawl space openings, but my older victorian house doesn't. If I had a opening at the exact spot where the repair was needed, I would have done the work myself!Update: 4/18/2018A woman called shortly after I posted my review and said she would check and see why I was charged the limited access fee and get back with me. She never did.

Marilyn Wilson

a week ago

Everything mentioned above applies to the service I received from Jarrod today. He was very polite, informative knowledgeable. He listened to what I needed done and he went right to work and completed everything. He gave me advice on what to do to take care of another major problem. He was very honest and wanted me to call if I have any other problems He can help with. He is very professional and he made sure everything was in good working order before leaving. Thank you so very much Jarrod.

jim miller

a year ago

Added outlet for welder. Workers were professional, courteous completed work in a timely manner. Job well done thanks

William Mackall

4 years ago

Great experience. The tech was very personable. He explained everything to me as he worked and told me exactly what the cost would be prior to completing the job!

Michelle Harper

3 years ago

Very Friendly and professional. If we have anymore problems will choose Hiller. I enjoy the professional and respect for our home.Thank you dad,Misty M Brown-Harper

Shewanda M.

a year ago

Very friendly, patient, respectful, knowledgeable and helpful when installed porch lights, ring camera floodlights. Second time I used Hiller for toilet and he was very knowledgeable and gave me options on what we could do to fix the issue if it didn't work.

Christopher Foster

6 months ago

I've used them before for plumbing and electrical work. They are more expensive than some local contractors, but I've consistently gotten better results from them. I had two leaks and what sounded like a potential other leak fixed, and right away the tech who came out figured out what caused each issue and fixed them right away. I am very satisfied with the results.

Andrea Harrison

2 years ago

Called and made an appointment to get my water lines in my yard looked at just to have the tech walk to the meter and say call these people to dig up your water line then we can come fix it. Didn't even look for the leak. Was so not worth the time or the money

Connie Barnes

9 months ago

I always have a great experience with the Hiller technicians who come to my home. They are professional, knowledgeable employees who are very proficient with their knowledge. I highly recommend Hiller Heating and Air!!

Carla's Backyard Crabb

11 months ago

The tech was very courteous, knowledgeable and professional. The work we needed performed was a challenge. He was able to offer a solution that was cost effective and delivered the result we needed.

Paula Dunn

a year ago

Absolutely phenomenal work by these two men. Worked non-stop all day to install 2 HVAC systems. They are professional, skilled and very hard working.

Melissa Barnes

11 months ago

Hiller is GREAT as per usual !!!! I had a leak and they said they were booked out til Tuesday (5 days from now) but the operator worked her magic and called everyone she could on the Hiller team. She was able to get someone out today within an hour after I got off the phone with her . THANKS AGAIN HILLER !!

Buddah_bb_king

9 months ago

Paul Thomas and Adair, did such amazing job! They definitely enjoyed their jobs even doing karaoke in the crawlspace??. Project manager said that the job will take three day’s, they completed the job in one day. It was Amazing process. They cared about my house!!!!!????????????????????????????????????????????????????????????????????????????????????????????????????????????

Wendy Nelson

2 years ago

Brian came out today and repaired an outdoor water valve. He was very courteous and knowledgeable. He also answered questions about some other plumbing issues that we will be needing. Thank you Brian and Hiller!!

William

5 years ago

Dewayne came out and was very thorough when going over my two units and getting me signed up in the happy hiller club. He took care of my home by wears my booties and was very courteous and respectful of my home. He got the job done quick and was very informative. I'm a very satisfied customer.

Paulette Warner

4 years ago

Hiller Plumbing Heating Cooling Electrical Service is top notch. They know their stuff. Josh Neal along with another guy fixed our plumbing issue and we're so courtesy. That's what I call great customer satisfaction. Now I know why they have the smiley face on there truck. Theii customer service is great too.

Krista Marlin

5 years ago

Danny that services North Nashville came out to my home and did a fabulous job!! Electrical outlets on one side of our garage did not work, he had our issue assessed and fixed in less than 30 minutes. Very professional great personality and easy to work with he explained everything as to what he was doing and why. If you need any electrical work done and you live within North Nashville call Hiller and request Danny... I can guarantee you want be disappointed.Thanks Danny your services were greatly appreciated!!

cynthia lewis

4 years ago

Ten stars Rick did a great job. Give him 5 more stars. Very friendly, will request him again going to give my neighbor his card.

Matt Hill

a year ago

Very professional, called on a weekend, that was no problem. Got me fixed up within 2 hours for a reasonable price.

Roderick Sayers

2 months ago

We had a great experience working with our Hiller plumber. He was on time and very professional. He also gave us good insight into additional services that would mee our needs in the long term.

Chelle Darnell

3 years ago

I am very impressed with the professionalism of this company. Joshua was very nice and knowledgeable. He analyzed the problem, showed me the price, and was done in no time! I will be using them again!

Kerry Wright

7 months ago

Wonderful company, technician was great. I highly recommend.

Miranda Opinski

4 years ago

Our experience with Dewayne could not have been better. His was very knowledgeable and thorough. What really won us over was how friendly and polite he was, and the fact that he didnt spend time hunting for a problem that wasn't there.

Jenni S

5 years ago

My technician did an amazing job. He went out of his way to help get the parts needed to fix my HVAC unit. He was very professional and went above and beyond to make sure my unit was working properly.

Donna Ulmer

a year ago

John came out and repaired a laundry list of electrical issues—repaired some switches, changed out ceiling fans, repaired a vent fan in the attic, etc. He was friendly, knowledgeable and helpful, as was his helper! I’ve been very pleased with Hiller.

Joseph Preston

4 years ago

Your service person, Brandon, replaced our circuit breaker panel. He did a fine job from a technical perspective, but it was also clear that he has a real dedication to customer satisfaction and to getting the job done right. We are very pleased with the new panel and with Brandon's service!

Greg McClellan

a year ago

Bruce was on-time and very professional. We discussed the problem and he made his diagnosis. He reviewed the charges and then set to work. After he finished, he reviewed all the charges and ensured I was happy with the work. He also discussed with me some electrical concerns I have and recommended possible solutions. He set up an estimate, which occurred less than an hour after he left. I greatly appreciate Hiller's recognition of veterans.

Bill McClintic

4 years ago

I had Hiller out earlier this year to give me an estimate I'm having my heater repaired or replaced. They were the 3rd company I called because when you're spending that much money you always get more than one estimate. Hiller was the only company that offered me that choice to either rebuild my unit or have it replaced. Everybody else told me I needed a replacement unit. Thanks to Hiller I was able to save over $6000 of my hard earned money because I did not need the unit replaced they were able to actually repair it. If I ever need anything in the future I will absolutely call them I appreciate their honesty in not trying to push a new unit on me.

Ronald Van der Hengst

2 years ago

Severely clogged drain, tried drain cleaner with no luck. Called Hiller and came on Sunday evening. Great service and technician. Highly recommend.

Rosalyn Mac

a year ago

I was very impressed, pleased and happy with the service of Steve, Johnny and Travis (I hope I got the young man's name right) he was good too. Anyway, all three electricians were great. Very knowledgeable about what they were doing. Hilter should be HAPPY to have them on their team. If I have any problems in the future I would definitely call them again. They made my home safe for my family, and even added a few tips about keeping my home safe and how to save on my electric bill. GREAT JOB YOU GUYS!!! Have a Happy Thanksgiving and Marry Christmas.

Blake Westbrook

5 years ago

The service man arrived on schedule and was very nice and considerate of our home. He diagnosed the problem in a timely manner and scheduled us for a unit replacement the following day. I recommend Hiller heating to everyone looking for great service with competitive pricing.

mr paseo

2 years ago

Once again, outstanding service from Hiller. The rep was on time, assessed the issue, asked questions and did not mind me hovering. He was professional and made quick work of finding and fixing the issue. I use Hiller for home and business (This trip was to the business that I work at). Great job, highly reccomend.

Tracy Armstrong

2 years ago

Have used Hiller since 2016 and continue to be impressed with the entire team. From scheduling to regular scheduled cleanings everyone goes above and beyond to make sure we are taken care of. Jacob is our normal tech, he listens and addresses our concerns or answers our questions knowledgeably and offers advise. Thankful for the club so I don’t have to think about maintenance….Hiller does it for me!

Canez

3 years ago

HVAC went out this morning got up to 80+ degrees inside, hiller came out same day. Ricky came out before the scheduled time, quickly diagnosed the issue and fixed it immediately. Extremely friendly and professional. He stayed and made sure everything was running good, cleaned up a few things, and had it running better than before.

angela holder

7 months ago

We had a pipe rupture and had to turn off the water supply to the whole house. Gary came out on Christmas Day and repaired it! He was very kind and professional. We cannot thank him enough for getting our water back on! Thank you Hiller and thank you Gary!

Cathy Hunt

4 years ago

The tech was very courteous and efficient. He explained every step he did and any problem there might be,. He did not seem rushed and took his time to talk to me.

Zachary Landskron

3 years ago

Shane better did a Great job. He was super professional and new his job well. His service was greatly appreciated. I would recommend to anyone!

Aric Crabill

7 months ago

They didn't have parts on hand but got me squared away within 24 hours. Tech was professional and efficient.

Chris Widen

2 years ago

Brian was very professional and did a great job checking plumbing and installing a new toilet for us. He was also very personable and hard working.

Dana Nipper

4 years ago

Water heater sprung a leak that we noticed just after 11:00. It's 12:30 and the plumber is done and I'm back in business! Love Hiller!New review (5/2/18)Hiller to the rescue again. Toilet leaking and water all over the floor. Called at 7. Adair had me fixed by 9:15.Again! (3/14/19)Bryan from Hiller electric was here all day (from 9AM to 6:45PM) installing electric for a new pool. He and his guys were amazing and talked me through the process of grounding the pool and why the underground wiring was neccessary. They even showed my kids their super cool flamethrower (torch to bend the pipe). Bryan even managed to fix an issue that two other electricians have missed. I'm very happy with their service!

Lisa Koe

2 years ago

One of my electrical plugs started smoking when I unplugged my Christmas tree. Hiller scheduled my appointment for 1-3pm, and on the date of my appointment I recieved a call asking if it was ok for the tech to come out early.....ummm, YES PLEASE!! My tech, John Ryder, was very personable, friendly and professional; he easily identified the problem and fixed it quickly. I would highly recommend asking for John Ryder, he has much more electrical experience then just fixing an outlet. We plan on having some custom electric added to our house to handle higher amps for welding, etc. I spoke w/ John about our ideas & he was very knowledgeable about doing this, we will be asking for him when the time comes to move forward & have that done.*on a side note, in 2018 Hiller installed our new hot water heater and we had a 5 ?? experience then as well.

Annette Vanderpool

5 years ago

I have had to use the HVAC services and their plumbing services. Wonderful experience both times! Courteous, professional, on time, great communication, the list goes one. Will definitely use Hiller for all of my HVAC and plumbing needs.

Beverly Thomas

5 years ago

Clay Dillard and Brandon Morse performed the initial installation in preparation for a Heating and Cooling Unit to be installed end of May 2018. They sent a text to advise they were on their way which I greatly appreciated and they were on time. They worked in an attic for numerous hours with a heat index of 90+ degrees and their attitudes were always bright and cheerful and did not take a break one (1) time. When finished Clay explained all work they performed in detail and stated, Please call if there is anything else we can do to be of assistance! Best customer service I have had in many years and kudos to Hiller for hiring team members who sincerely care about the customer's satisfaction. I would highly recommend Hiller to anyone who wants quality work for their plumbing, HVAC, etc. Thank you Clay and Brandon!

ML Davis

5 years ago

Electrician Danny Brown with Hiller went above and beyond the call for me on some problem electrical issues. I really appreciate that he took the extra time and effort, as well as a special trip to Home Depot to get the correct parts needed at the time., to get everything working correctly. Hiller is a fabulous service company and is fortunate to have a technician like Danny on their team. I will remain a faithful Hiller customer for all of my plumbing, heating, cooling and electrical needs as well as continue to recommend Hiller to my real estate clients.

attikus slayton

4 years ago

Ricky came out and did a tune up on my mother's home. She stated he did a excellent job. It was just another great experience with hiller.

Juice Tick

4 years ago

Richard (Ricky) Bibb, came to my house today to help with a problem with my HVAC. He diagnosed the problem within minutes. He showed me exactly what it was and explained to me what the part was for. He was very informative on heating and cooling systems. He had the part that was needed to fix the problem available. I really appreciated his help. It didn't take him long at all to fix the system. I feel he was honest about the HVAC unit and what it's issue was. I thank you so much!

joy washburn

a month ago

Technician was very nice did good job a real ten

Chris Hardin

5 years ago

Hiller Plumbing came out to my residence for backed up plumbing, stayed till after midnight to get a temporary fix. I then had my septic tank pumped and the came back out to replace the Efluent Pump. I’m very proud of the work and professionalism of Adair and the whole Hiller Plumbing crew.

Frank Moore

4 years ago

The technician was very timely and professional. They gave a quote before they started any work and offered ideas for future work that needed to be done. I was very pleased with this visit. Thank you

Charles Mamolo (Chabe)

4 years ago

Systematic troubleshooting was done by Mr. Richard Bibb on my heating system. Presented costs of repair and presented other services. I signed up since he acted professionally. As far as I can tell, the job was done right. Cold weather we are ready for you.

Chad Carlisle

4 months ago

RC was very professional and an all around nice guy . He explained everything thoroughly and was very attentive to any questions I had. He is an asset to Hiller and I would gladly use his services again

Queen Couts

4 years ago

The technician was awesome. He got the job done expediently. He was very mild mannered and took time to explain his findings and repairs. Adair was exceptional. Thanks Hiller!

Joel McEldoon

4 years ago

Heating system wasn't working this morning. Coordinator/scheduler was friendly and able to get their on-call service tech Anthony to come by to look at the system. He quickly found that a power connection to the main system controller board had become disconnected. The connection was loose and with a quick squeeze of a pliers, was firmly reattached and system working fine. Quick fix. Being new to Mid-Tennessee area I won't hesitate to call Hiller for future needs. Thanks.

Maureen Dunphy

4 years ago

Our service technician, Ricky Bibb, was very professional, thorough and friendly. The service we have received from Hiller has always been a 10.

Mary Anna Womeldorf

5 years ago

My visit to the Hiller office yesterday in Millersville to ask for repair of my smoke detectors which had been going off in some sequence of irregular sound for over 8 hrs.. was met with understanding and an effort to find a staff to answer my request.This wild range of sound ended with the arrival of Brian C. Wait , technological electrician . After examining all the units and finding a lone carbon monoxide monitor also disfunctional..he disabled them all and deliberately reinstated all units..I have used Hiller professionals before with the same appreciation for their skill and intention to do the best job as quickly as possible..I probably would have paid almost anything to quiet my house but the pricing was reasonable in mostly the cost of the replacement units !! I am a priority member and value the position that gives me to be considered important but in the sequence of the day's list of appointments !! Thank you for a job well done to all the Hillard employees who made it happen !!Mary Anna WomeldorfHendersonville , Tn.

Cory Hartman

4 years ago

Very professional and informative installation. Double-checked everything to make sure we wouldn’t run into any issues. Competitive pricing was offered after negotiating and the service and professionalism was top-tier.

Kasey Wright

4 years ago

They did a great job. Our water heater rusted out and was leaking. Everything was done in a timely manner. They came out quickly to give us a quote, and install a new one. Chase was very professional and took the time to go over everything and show my husband what to look for and how to spot any future problems. It was great.

Leland Gregory

3 years ago

Hiller is an awesome company. Their communication skills are the best I’ve had. They are prompt, skilled, and pleasant to work with. I recommend them highly A++++++

Sibyl Reagan

4 years ago

Hiller has never let us down! Their techs are polite and professional, and they always get the issue taken care of. No one ever wants to have to replace an A/C unit, but Hiller has made this process as easy as it can possibly be. Brian and Colton were both wonderful to work with. They took the time to explain our issue, our options, and there was no pressure on the repair or sales side. We will always be loyal Hiller customers.

Beth Blair

a year ago

Always can depend on Hiller to be professional and courteous every time we have a service call. Colton explained the process of checking our heating unit and what he saw in his inspection of our unit.

Nashville Tennessee

7 years ago

To be clear... the review from Leslie Garrett-Stephens makes no sense. Hiller is one of the largest HVAC dealers in Tennessee with 450 trucks (you read that correctly) servicing from Bowling Green, KY all the way down to Huntsville, AL and from Memphis to Knoxville. They spend huge money on TV and Radio with a slogan of Happy you'll be or the service is free! All their technicians are certified in HVAC and they even wear shoe covers while in your home!

Nana Mosley

a year ago

Brian Pearson was so professional very nice personable. We will use him again
The person who took the call was so nice

J Hutchison

7 years ago

Had to call an electrician because a tree decided to split itself in half and rip the utility lines off the house. I called around 7:30 that morning, Troy S showed up around 5pm, got the parts, and stayed until after 9pm until the electricity was back on. I was honestly not expecting to have it fixed until the next day, so that was a pleasant surprise. He even sealed up where the roof was damaged.My only complaint was the phone time - I had to call numerous times in the next few days to sort out the permits, and the hold time was anywhere from 5 to 20 minutes before I could speak with anyone each time.

Kat Wesley

2 years ago

Easy appointment scheduling. Prompt service call. Great communication about the service calls technician and time of arrival. Service person was polite, knowledgeable and very professional. Work was completed quickly at a very reasonable cost.

Bonnie Allen

5 months ago

My technician were very polite and informative. They answered all my questions.

Robert McNamara

4 years ago

My wife was happy with the job being done in a timely manner. The hot water heaters bottom element had been broken and the steam in the upstairs shower had broken o rings, both had gotten fixed.Thank you for your Professionalism on taking care of these two issues.

Otis Campbell

4 years ago

Agent was knowledgeable. Could have done work that did not need to be done. Fixed my problem after explaining what needed to be done. Agent took the least expensive solution. I will use Hiller again.

Jennifer Langan

3 months ago

Chase was great! Listened to everything we had concerns about. Was very practical in his approach and advice. Reset our toilet quickly. Chase was really friendly and trustworthy in our home.

Eileen

a year ago

Brian was knowledgeable & professional. He Removed a gas grill line on my patio. He worked with skill. Left area neat & clean & ensured my home natural gas appliances functioned appropriately prior to departure. Highly recommend him to anyone without reservation. Thank you

Lynn Story

4 years ago

Chase was wonderful! He was on time, very through, and did a professional job. Thanks to him, we'll call on Hiller for our needs from now on.
Thank you Hiller!

Teresa See Eberle

3 months ago

Very responsive. Great customer service. Tech was knowledgeable, kind, and fixed our two outdoor faucets quickly.

Robert Keith

5 years ago

Chase was very friendly and did a great job explaining what the issues were and what he needed to do to fix it. He worked quickly and efficiently in getting the job done. It was a pain free experience.

Ben Goolsby

3 years ago

The service department was very quick to respond. Within 45 minutes of me calling, I had a technician knocking on my door ready to fix the unit. Very knowledgeable and personable guy. He ran tests on any of he possible problems and found the cause quickly. Will call Hiller back if I ever have any other issues.

Ron Braziel

a year ago

Ricky came out in freezing cold weather and didn't stop until the problem was solved. This was the first repair my house needed, and he made it stress free and answered all my questions clearly. Definitely gonna go this route again for future events.

Chad Boardwine

5 years ago

Adair was very friendly and professional. Diagnosed and fixed our plumbing issue quickly. My family will definitely use Goodlettsville Hiller again

Denise Lawrence

a year ago

Service was excellent! The technician originally showed up at my home when I was not there - we had a miscommunication on the appointment. I called and the young lady I spoke to in customer service was very kind. By this time it was almost 4pm. I was simply going to reschedule but she offered to contact her technician to see if he could come the same night. He arrived around 5:30 and was very pleasant - unusual after what I’m sure had been a long day. He listened to my explanation of the issue and decided that he would be able to reach the plumbing line from outside without having to completely remove the toilet. Obviously this saved time and was certainly less expensive. I highly recommend this company !

Emma Diaz

5 months ago

We called an electrician after moving and having some issues with the electric. The electricians were prompt, professional, friendly and very knowledgeable. They fixed our problem quickly and helped us problem solve a cost-effective way to fix another problem in the future. We don’t have enough positive things to say!

Cesar Corzo

6 years ago

Ricky came over and provided great service. He took the time to explain what was happening and provided details and recommendations. Great service and very profesional. Highly recommended.

Linda Bower

3 years ago

Everything was explained to me and they got right to work to get the problem fixed. We had this problem before and used another plumbing service. The othe one got it fixed & gave me the bill. Steven from Hiller found out there is a condition that causes the problem by using modern equipment and is setting up a follow up appointment to help us get the problem finally fixed.

Kristin Brazil

3 years ago

I have had the same issues with my bathtub faucet for at least 2 years. I should've called Hiller first. Not only did they fix it faster and cheaper, but they explained it all to me and were professional and courteous. I won't use another plumbing service after this. Great company, service, and plumbers. If you want someone to do it right the first time without any doubt, call Hiller.

Caldwell Lisa

3 years ago

Jeremy was my Electrician and is very knowledgeable. He answered every question in a way that helped me understand the process. It was a pleasure having someone so friendly and professional. Thanks Jeremy and Hiller!

T Crowe

2 years ago

Their tech, Chase, really impressed me. He was professional, knowledgeable, and did a fantastic job. He's a great asset for the company.T Crowe

Lauren Bozarth

2 years ago

Chase was awesome. My husband is very particular about who works on our home and Chase hit all the right requirements. The service was excellent. His manner was respectful and polite, but still very personable. My husband even mentioned having the light switches in the house changed out. The price was reasonable also. Great company. We will definitely use Hiller again and recommend them to our friends.

Jim Graham

4 years ago

I needed electrical done and didn’t check with anyone else. The Hiller team is always professional and has fair pricing. They came out within 48 hours. Our tech, Brandon had a big job and stayed until it was done- 7:30p on Valentines Day! We thank his wife for his dedication.

Sonya Ryland

3 years ago

We called for a drippy shower and $700 later the faucet doesn't drip. We addressed things unrelated to the shower before even fixing it. Will never use Hiller again, everything the touched was $100 labor and supposedly the solution for the drippy shower, yet amazingly didn't fix the issue. It was just like taking your car to the shop for an oil change I guess.

Glenda BarnettStreicher

2 months ago

I have never had a bad experience with Hiller. Always professional, takes time to explain even the simplest of things. Whether annual maintenance or true need their the best.Thanks Hiller til we meet again

Bill Mccabe

5 years ago

Working with Hiller has been a great experience. Even though, our ac unit has had numerous issues in the seven years since it has been installed, the people at Hillers, especially the techs, has gone out of their way to try to make the situation right. Thank you Hiller!

Jackson Hinners

8 months ago

Our entire unit needed replacing in an emergency fashion. Hiller was fast with response to diagnose the issue, offer replacement options, and even had next day availability for replacement. Excellent service all around.

Jolene Fechter

5 years ago

Your guys were absolutely amazing… Start to finish. I chose you because of your reputation and I was not disappointed. The guys that came out were extremely professional and very informative when they came to do my estimate. Two or three business days later they were able to come and do my work. The guys were extremely clean, professional, friendly, and knowledgeable. I could not be happier. From this point forward, I will always use Hiller for any of my needs that you guys provide services for. Your guys were great!

Mary Guldeman

5 years ago

Very nice polite plumber worked efficiently and explained the issues.So quick it only took 48.minutes . My bill was jus $415dollars!!! He was one hour late with no phone call explaining why and all i needed was my line snaked.Way too expencive. Will be using a different company next time. 200$ just to remove amd put back in tje toilet!?!? I coukd have done that amd im a girl!Oh well you live and learn. ??

Gr8 Hound

5 years ago

So happy we went with Hiller. Our air went out and within 20 minutes of calling (and it was after 5pm), a project manager (Brian) was at our house to help us figure out our issue. A total replacement was needed. He gave us 4 quotes for different machines but didn't pressure us on choosing the most expensive one. A team of techs was at our house the next afternoon and braved the thunder storms and lightening to install our new unit. Andrew and Jacob and their team of techs did an outstanding job. We are so happy with the service and attention we received and are so impressed by all of the professionalism and great attitudes. Thank you so much for a great experience. We will highly recommend Hiller to anyone!!

sam harper

2 years ago

The service guy was beyond punctual / he was very informative and knowledgeable. I will definitely use Hiller for my future repairs.

Sharon Kelley

5 months ago

Chase was awesome! He came in and repaired what another company had messed up. He also explained everything he was doing. We will continue using Hiller and ask for Chase!

Adam Johnson- Johnson Property Investments, Inc.

4 years ago

Hiller has always been great to us. We use Hiller to service most of our rental properties and have never been disappointed. This time we worked with Chase Vaghn. He was on time and great at communicating. He called me after his inspection to let me know what he found. The he quoted me the repairs. After the repairs were made, he sent me pictures confirming everything was fixed correctly. I made payment over the phone and received receipt immediately. I wish all business and technicians were that efficient.

Renee Grant

3 months ago

Very good response time and job was handled very professionally. It is your employees like Chase and Jared that make me a repeat customer. They go above and beyond.

Charles Huff

4 months ago

They just installed a brand new plumbing system in two days and done a good job

Jeff Bennett

5 years ago

My initial impression of Hiller could not be better. Top notch service from the very first call. They obviously know how important customer service is. I write and read a lot of reviews on Google and it is rare to see a company respond as this company does. I focus on 1 star reviews when shopping. Things go wrong no matter how hard a company tries. Looks like the owner sincerely tries to make it right.Based on my experience so far i am going to give them my business for a new 5 ton system. Big bucks! A word of advice to new customers. There initial quote was very high for comparable systems when compared to 2 other reputable companies, but don't be discouraged, they are negotiable.

Mary Jane McFarland

3 years ago

Technician arrived before scheduled time. He was very courteous and professional. Had several repairs, he explained everything that he was going to do, and completed everything. Will definitely be using Hiller again, if the need arises.

Kellye Smith

2 years ago

I had a mini-split AC unit installed. The men installing were very polite, professional and knowledgeable. I'm very happy with my new unit. Thank you Lucas and Hiller!

Danielle Kidd

3 months ago

Plumbing inspection. On time. Knowledgeable. Efficient.

stray animal

3 years ago

Awesome, awesome, awesome!!!! What more can I say. Quoted me prices, fixed the problem and within 3hrs of me calling Hiller, I was sitting in a cooled off house!!!! Staff was dedicated to getting me cool air before they left. I wish I could remember the man's name. He was a blessing.....

D M

9 months ago

They were on time, called ahead with a tracker and completed the repair very fast. I had another company out over the course of 5 years for the same problem, today it got fixed permanently. Thank you!

Marsha Kelly

4 years ago

Our technician Chris was very polite, thorough, professional and very patient. Chris answered all our questions and explain what and why certain preventive maintenance measure are recommended.

Mollie Parsons

a year ago

Fantastic experience with Hiller. Very communicative about the installers schedule, installer did a fabulous job and rate was incredibly fair. Will be using Hiller for all electrical needs in the future!

Gidget Troutt

5 years ago

Hiller Plumbing was my saving grace this winter! Your employee Adair was determined to fix my hot water heater problem, and went above and beyond what was ever expected. He was efficient, committed to solving the problem, and respectful in my home. I can not thank you enough for your wonderful service. Excellent quality all the way around, and I am humbly grateful. God Bless you Adair, Brian, and Hiller Plumbing Staff.Many Thanks,Gidget

Matt Lee

5 months ago

Danny was a pleasure to work with and took the time to explain everything and suggestions for upcoming maintenance! We will always use Hiller!

Ruthie Loar

4 years ago

Both Chase and Phil worked hard on the tasks set before them: installing a new garbage disposal and repairing a dripping bathroom sink facet. They had challenging moments but completed the jobs with everything functioning well. At the end of the day, they both handled these assignments determined to persevere no matter how long it took. Hiller always comes through for me. That’s why I’m a loyal customer ??

Judy Schanie

7 months ago

My technician, Jacob, was courteous, professional, & informative. He helped me understand & make the right decision. Following installation, he may sure I understood & made sure everything was operating properly.. Couldn’t be more pleased.

melodie adair

3 years ago

We had a pipe bust on Sunday morning. They came out hour after we called and had it fixed in an hour. The gentleman was very nice and polite and patient with us.

Jamie Teachenor

3 years ago

Ricky, Brian, Jacob, and John were all very professional and knowledgeable. Ricky was very thorough, was not pushy, and offered us several options, above and beyond what we expected. Brian listened to what we wanted and offered solutions to meet our needs. Jacob and John were thoughtful and went above and beyond as well. They even took the time to fix a couple other issues we were having with a HVAC separate unit. Everyone wore masks and shoe covers when appropriate. They even took a moment to tell me how much they love working for Jimmy Hiller and the crew. Even Daphne and Joy did their part to make sure we had a first class experience. These employees are the reason Hiller should be everyone’s first call, either with a simple service and maintenance check or an emergency complete system failure. Thank you, Hiller!

Marian Pasinger

5 years ago

Chase came out and fixed a leak under my kitchen sink. He was very polite and informative and resolved my issue quickly. He also installed a nice shower head for me in my bathroom. Will continue to use and recommend hiller to everyone I know. Thanks for the great service

Amy Eller

5 years ago

AC went out on a very warm evening, Brian with Hiller came to the rescue. Called around 7:15pm, Brian was pulling in my driveway an hour later and had air circulating in another hour. Couldn't have asked for quicker service. Highly recommend Hiller!!

Samuel Tetterton

3 years ago

Adair has been to our residence a couple times over the last 3 years for issues we had with a 20+ year old house (hot water heater, etc). He has been amazing every time. Pleasant, courteous, and always willing to explain, in detail, what the problem is and what the fix is. Our experiences with this gentleman is the reason we always call Hiller.

Garrett Fosmire

3 years ago

He was very professional and went out of his way to go to Lowes and pick up all the pipe and fitting that he'd didn't have on his truck so that I wouldn't have to wait till Monday to have my water turned back on.Came out on a Sunday to replace the hot water tank that was leaking and the shut off valve that was broke and would not shut off.

Gary Dixon

a year ago

I have a leak in my a/c unit and have to have it topped off every summer. I used hiller last year and the price was less than $200 so I called and scheduled the same service this year. I was hit for $415 this time. Now I expected an increase bc obviously everything is getting more expensive but not more than double for the same service. I will shop around next time

Chipper Cronia

5 years ago

Anthony came to the house on-time and made a quick diagnosis. Our A/C system was back up and running just a few minutes after he arrived. Thank you, Hiller!

Tammy Johnson

4 years ago

What a wonderful experience! I needed a new HVAC unit as mine was 24 years old. Everyone was friendly and extremely helpful. I had a new one installed the very next day! I would give 10 stars if I could!

Tiffany Campbell

5 years ago

This is the first time calling Hiller. My initial contact to schedule was easy and the dispatcher was super nice. I was a work-in because my schedule was limited, and the guys even got here early. Very pleasant. They immediately discovered that my sink leak was just a loose connection in the spray hose. I felt silly for not knowing that...we all had a good laugh. Then they checked everything under the sink just to be sure. I will definitely be calling Hiller again!

Tiffany Winters

5 months ago

My friend and her 2 young kids live downstairs at my home and for the second time since she moved in, it had started “raining” in the kids play room. This time I decided to schedule something with Hiller online which was a few days out. I then called and they moved me up to the following day but were actually able to squeeze me in the same day! Chase not only fixed the toilet, but he found the main source of the problem which will stop this from occurring once it’s completed! It’s nice when someone actually tries to figure out what is really happening rather than “fixing” the immediate problem at hand and calling it a day! 10/10 would recommend!

Andrea Hardy

3 years ago

Robert was great! Very nice and made sure the job was done correctly. I will definitely use Hiller again. Thank you!

Pooky Geordo

4 years ago

Hiller Plumbing have the best service crew ever! They are smart, caring and don't make you wait.I would highly recommend Hiller Plumbing, Heating, Cooling and Electrical!!!

Meagan Strawhacker

6 years ago

Our tech Anthony was prompt, courteous, and knowledgeable. He got our AC up and running again - Another good Hiller experience.

Bob Sev

5 years ago

Chris was very courteous and did exactly what he said he would. He took his time to check things over and discussed with me those things that needed to be done and while he did them. Bob S.

Kenneth Gleaves

2 years ago

Patrick was very polite and knowledgeable. He replaced the condensing fan motor. It was a pleasant experience. Will definitely use Hiller again.

Valerie James

a year ago

Hiller team is always prompt, courteous & knowledgeable. Today they replaced the old AC out-flow grill in hall. In & out with everything cleaned.

gale gant

5 years ago

Dewayne was very professional, knowledgeable and friendly??As far as I know, he did a great job. He was very thorough and explained everything and answered any questions that I had!!An asset to HILLER !

Tanya Garrett

3 years ago

The company was very accommodating and understanding of my issue. The technician was fast, friendly and professional. I will definitely use them again for future needs!

Sandra Sessoms

2 months ago

Chase did an excellent work for us!

Lori Pierce

a year ago

Jacob was meticulous and when a problem with the pipes occurred, he waited until the Hiller plumbing technician arrived to address the issue which was very much appreciated! I’m very happy with my experience which was my first with them.

Mike

5 years ago

Louis was great. He was prompt, polite, professional and most importantly to me....honest and personable. Rather than just telling me a list of things that may need to be fixed or addressed, he actually took pictures and showed me specifically what he was talking about. This gave me a great feeling of faith in his own integrity but also a great deal of respect and trust in Hiller as a company.

Matt Rorick

5 years ago

Our service technician was pleasent, professional, and completed the work in under an hour. The problem we have is that they charged us $200 to basically finish an installation of a bathroom faucet, 30 minutes of work. I will not be using this company again.

Kevin Dye

a year ago

A technician from Hiller Plumbing came to my house and found the source of the problem. They told me the cost of the repair and what was involved. When finished the technician made sure I was satisfied the problem was fixed.

Daniel Baker

5 months ago

We had a problem with two toilets and a shower simultaneously clogging. We thought it might be the main line, but our plumber looked at all three problems and figured out that it was just a coincidence that all three were stopped up at once. Saved me time and money and I was grateful for his attention to detail.I will call Hiller for my future needs.

Patsy Climer

4 years ago

Jamie, Adair and Brian were awesome. Very helpful and knowledgeable of my plumbing needs. I will be using Hiller in the future for all my plumbing needs and for my son’s plumbing needs. I would recommend Hiller to anyone. I am so glad to of found a company I can rely on. Thank you for your service.

Vivian Chambers

2 years ago

We arrived back home this morning around 7:40a after running some errands (gone about 1 hr45 mins) & found our guest bath pouring water out from under the faucet. Carpet squishing full of water. After getting water cutoff from main, called Hiller emergency service. They were here around 9:30a. Chase Vaughn, our service tech, was super nice & friendly. Very knowledgeable. Found where the leak was coming from & repaired the problem.Would definitely use them again!

Alex Griffin

2 years ago

Incredibly dissatisfied with this service. I used Hiller plumbing to run new gas lines in my home to appliances.The first issue that came up was with scheduling. We set a day/time for a technician to come to our home and no one ever showed.They were scheduled to show up between 8-10am, received phone call @10:05 that they would be late. No expectation set on when they’d show up. We eventually had to call them ~12:30 to get an update. Finally a technician showed up around 1:30. Left immediately for a couple of hours to get supplies & ended up working for ~2 hours then leaving.They said they’d be back around noon the next day, but the next morning a technician shows up at 9am. They spent all day working until after 5 PM.Our next issue was with the quality of work. We were told they would first drill holes in the house then build backwards towards the new meter. This did not happen, they did the opposite.We were told the technicians would watch the video recorded by Webb and follow his instructions. They did not do this (the 2nd day’s technician even admitted that he didn’t watch the video & “had a better way”....then later admitted he’s only be doing this for a few months!!The work inside our laundry room is poor quality. The technician drilled the first 1-inch hole in the floor directly into the middle of an I-beam/floor joyce. We are checking how deep he drilled today, it appears to be significant.To remedy this incorrect hole he swept sawdust into it and put a piece of tile back on top. It looks bad. The 2nd hole he drilled in the laundry room cracked the tile back to the floorboard which Hiller did send a contractor to fix.The final issue was with billing. We first got a quote from a competitor and when we told Hiller about their quote they said they’d match it. When the work was finished, the technician told us we owed a much higher amount than agreed upon. They said this was a “misunderstanding” and that we would have to pay the higher amount. We indicated that this is a major issue for us. We were clear that Hiller had to match the competitors price which we had documented. They said they would fix the issue, but we have yet to receive a follow up call. But just received the higher bill via mail.Don’t use.

Beverly Alexander

2 years ago

Chase was cheerful, knowledgeable and easy to work with! Great job. Thanks Hiller for having great employees. You’re company is my go for all repairs.

Kyle Mann

3 years ago

Chase arrived on time and completed the job thoroughly. He explained what he was doing, showed us pictures of the inside of our fixtures ,and spent extra time when the faucet still had a tiny drip. Would recommend this company to my friends and family.

Sandra Parker

10 months ago

Chase worked diligently to figure out what was wrong with the system and to allow me to have hot water from my electric water heaters, while trouble shooting the newly placed gas tankless system

Sharon Gilliam

5 years ago

Danny was awesome!
We had one larger job to be done and several small things we had put off getting around to. He took care of every thing with no problems at all .

Troy Priiit

3 years ago

I have had to call them back 3 times since initial repair. Replaced defrost control board and sensors, still not defrosting correctly, was a universal part. Now they said they would order the OEM part and install but want an additional 3??.00 dollars. Said no warranty on universal parts. I already paid 388.99 the first time. The part to buy myself is only 265.54. Do not call this company, beware!

Brittany Carroll

3 years ago

Chase was informative, respectful, prompt, and down to earth. We felt very comfortable with his knowledge, work, and recommendations! Will ask for him specifically from now on, although I’m sure all members are great!

Jeffrey Haswell

2 months ago

Got a few quotes for budgetary purposes a year a ago from different companies in the area. Hiller was very competitive. Flash forward a year, and our existing hot water heater broke. Called Hiller who came out the same day to see if it was repairable. Turned out it was the original unit (nearly 20 years old) and was beyond repair. I requested that rather than just replace the unit, they update their quote which included a crawl space dehumidifier, tankless water heater, water softener and water filter. Hiller recognized that we needed a quick turnaround on the quote since our water heater was broken. Brian, their project manager, came out after hours with a technician and was able to update the quote on the spot. The next day they showed up with multiple crews and were able to finish the entire scope of work. Each employee was polite and answered all of my many questions. If their is any scope of work needed at our house in the future that Hiller can perform, we will not waste time in seeking out any other quotes. Top tier operation at every level.

Karen Rinas

5 years ago

Adair was respectful and courteous. He diagnosed the issues, recommended a solution. With our agreement he completed repairs successfully. We are extremely satisfied with his work ethic and professionalism. We will definitely use Hiller Plumbing services in the future as well as recommend them to others.

John Stec

3 years ago

Awesome experience with Hiller, couldnt say enough great things. Very detailed and super professional. My kids and dog were bugging the technician over and over and he was still able to finish the work correctly and quickly. Thank you .

Mark Robbins

3 years ago

Hiller is the best! I have been using them for over 10 years now, always punctual, always professional, and always gets the job done and done right. The unit that I have is now over 10 years old and I have been told recently by their technicians that could last another 10 years. I credit that to using their service plan where they come out twice A year to do tuneups. Without those turn ups I might already be having to replace my unit.When we purchase a new one, it’ll be through Hiller!

Kevin H

2 months ago

Always great service and quick. Easy to work with as well.

Rick Goodwin

4 years ago

Steve Hilborn is very knowledgeable, professional and personable.
Your company is great, I will use it again and recommend it to my friends and family.

Nunya Business

4 years ago

I had an electrical problem, in my home, that needed fixing so, I called Hiller. The service technician, Brandon, was friendly and professional. He showed expertise in his field by diagnosing, verifying and fixing our issues. He was efficient and respectful. What a pleasure. If all of Hiller’s employees have Brandon’s attitude and traits then this company is truly doing its community a great service.

Scott Horsley

10 months ago

Got charged $300 to unclog sewer pipe 4 months ago. Got charged $340 last weekend to unclog same pipe.......updated: Hiller customer service contacted me and are giving a refund. Happy you'll be or the service is free.........it's true, they really are concerned with customer satisfaction.

Erin Fort

4 years ago

We were in a bit of a bind with a water Heater that was leaking and truly needed to be replaced. Our technician, Adair, was amazing! Prompt, professional, honest, polite, and didn’t mind a curious little guy watching what he did. Great experience!

Gregory Speed

4 days ago

Hiller was quick to respond to my emergency. Thay explained how things will proceed. They are very professional and pleasant to talk to.

Patty Needham

2 years ago

We have used Hiller for many years and we have always been treated well and provided with good service.
Chase was very friendly today, he explained everything very well, and even tolerated our dogs.

Judy Cox

4 years ago

Always prompt in the time frame selected. Very professional technicians with very good attitude. Hiller is a professional company whom we have used for about 8 or 9 years. They always get a five star with us...Thank you JIMMY HILLER for having such an awesome company and great customer service!!!!

Christi Henderson

5 years ago

Chase genuinely seems to care about his customers, and seems to love his job. He is fast, professional, and personable. I recommend requesting Chase, when going to Hiller.

Hans Vooys

5 years ago

Danny was very professional and polite. Also an excellent electrician. Finished the job in record time.I will ask for him by name the next time I need service at the house or office. Thanks Danny for a job well done.

Shelley Bassham

3 years ago

We had an emergency with my elderly parent’s toilets on a Saturday evening. The plumber was quick, respectful, and understanding. He enabled them to be able to sleep in their on bed and home. Without his help they would have had to find other lodging for the evening-which they did not want to do. ?? Thanks for being available at such an inconvenient time!

Craig Woolley

4 months ago

Ensured that the job was done correctly and did not stop until it was fixed. I recommend using this company. The only reason I did not give them 5 stars, is because the Technician had to go get a Pro press that should be supplied on every vehicle. He had to go to a different site to retrieve the tool that was on another vehicle by a different crew. If the Company would supply this tool the job would of been faster and I would not have to pay 4 hours of work for a job that could have taken 2 at the most.

Stacy Day

8 months ago

Replaced our emergency shut off valve! She was fantastic and timely. Explained the issue clearly and didn't mess around to get the job done. I will be using this company again for future needs

Audria Cook

10 months ago

They weren't on time, did not perform the service asked so my church paid free money with no service. I'm having to go further to have services rendered!

Merry Family

3 years ago

This company THE MOST RELIABLE AND KINDLY DRIVEN employees that I’ve experienced! They are punctual and professional! Priced right and I’ve used them for at least 4 years in many different areas be it plumbing, heating, electrical or gas related! You guys rock!

Larry Priddy

3 years ago

Have used Hiller several times for plumbing and HVAC needs. Always happy. Brian did an excellent job on a plumbing issue today. Great Job!!

Hal Balthrop

4 years ago

Brandon has been the Tech servicing my home on two occasions. He is always punctual, professional and polite. He does his work thoroughly and explains the what, why and how on the work done. Brandon is someone that makes us feel that we are getting not only excellent service but confidence that the work is done well. We wish Brandon and Hiller much continued success!

Samantha Zukowski

a year ago

Fast, professional and extremely responsive - great experience. Katie was fantastic, and so helpful.

Stephanie Spaunhorst

a week ago

Wont use anyone other than hiller! So so sweet knowledgeable and got us fixed same day! Best part prices were so reasonable! Thank yall again!

Benjamin Collingwood

2 years ago

Johnny was a consumate professional. On time, thoroughly knowledgeable, very friendly, and completed his work quickly. This company exceeded my expectations in every way.

Tamra McCaffrie

a year ago

Hiller has always been amazing for us. The reps are knowledgeable and go above and beyond. Highly recommend.

Josh Robertson

a year ago

Technician came out at 1:00am to repair a clogged plumbing line that was causing a backup in the toilets. Had it repaired within a few minutes. Great service!

Michelle Paul

2 years ago

This was the 3rd company I called for the same problem but was the only one to diagnose and fit it correctly. Brian was patient and thorough and did not leave until he knew it was repaired. Will definitely use them again!

Chad White

4 years ago

Super happy with the 2 times Hiller has come out to our house. As new home owners when something goes wrong, you fear the worst, but with Hiller taking there time to double check different variations of what the problem could be I can sleep a little better at night. Thanks Patrick & Ricky...

L AS

4 years ago

Hiller is always more expensive then other companies but our technician, Ryan, was absolutely amazing. He was friendly, knowledgeable, and very courteous. He expertly installed the new kitchen faucet and provided helpful information. Thanks, Ryan!

Jared Saunders

a year ago

Contacted Hiller at 8pm and they had a technician dispatched by 10pm. Tabitha was professional and courteous when scheduling my service visit. Brian was prompt, polite, and professional during the repair process. I highly recommend Hiller for any plumbing repairs.

Kimberly Stasiak-Towers

2 months ago

Awesome! Last minute switch from another company and Hiller was amazing! Called and texted info as needed! Dispatch office actually called me to see if it was okay if my technician came early!!!What? Earlier than my appointment? Yes, please we need AC!! Great and very professional Chris B.!!

Jim Casteel

6 months ago

Gary and Bobby were great! Gary has bee here before and is always so professional!!Thank you again from a loyal Hiller Club member.

Michael Bruno

4 years ago

Thank you Hiller P, H and E, job well done. The sales person and the two technicians that were sent out where knowledgeable and courteous to me and my family. They thoroughly explained everything from the thermostat to the heating and cooling unit. They were concerned with cleanless as they were in my home. I made the right choice using Hiller Plumbing, Heating and Electric Co.Thank you once againM Bruno

John Brizzolara

5 years ago

Hiller came out within an hour of calling for no air conditioning. Figured out the problem, fixed it and air conditioning worked in 30 minutes. Less expensive than I was thinking it would turn out. Very professional and courteous.

Catherine Watts

8 months ago

Very happy with the repair man ! Found the problem and got it fixed. Very nice person. So eager to explain what was wrong. Also warned me of a future problem with the need for a replacement of my 12 year old hot water heater. I will be using Hiller for that as soon as I can get the money

William Minton

5 years ago

Hiller did a great job doing the electricity for our outdoor space!! Installed plugs and ceiling fans and everything is perfect! The tech was great as well!!

T R

a year ago

Arrived early and technician was extremely knowledgeable and determined to figure out the problem, which he did. Awesome service!

Derek Russell

a year ago

Great experience and friendly service. Steve and Tristan were very personalable. They got the job done in a timely manner and were very professional.
Thanks guys!!

Josie McDonald

3 years ago

I was very impressed with Patrick’s integrity and speediness in completing the task. He explained everything that needed to be done and pricing before he started. The price didn’t change after he finished. If I have a need, I will definitely be using Hiller again

Becci Cantrell

3 years ago

From the time I called for service until the plumber left everything was excellent. They were able to get to my house two days sooner than my home warranty company could find anyone. They fixed the hoses and were done promptly and left no mess.As an Above And Beyond he helped me carry in groceries. :-)

Mark Robbins

5 years ago

Hiller is absolutely the best!! I have been using them for 10 years now. They are always quick and prompt him most of the time ahead of schedule. Are used there four times a year program and this is save me tons of money. You cannot find a better company than Hiller!!!

Ryan Storm

2 years ago

Had an install for a brand new hvac system.While there were a few bumps In the road , Hiller made sure to smooth them out and complete the task.It took less than a day from the time I ordered the system to the time the unit was fully installed.

Jared Goodrich

2 years ago

From my first e-mail to the final installation, Hiller was fantastic to work with. They kept me informed throughout the process and accommodated my schedule every step of the way.What really impressed me is that Hiller hires local. These are people that have roots in Robertson County. That means a lot to me, and I'm glad to give them my business.

Steve Pilkinton

a month ago

Great experience. They have always surpassed my highest expectations and this includes everyone from the receptionist to the actual technicians. I will definitely continue using them. There used to be an old commercial stating Your are in good hands with Allstate, but I say You are in good hands with Hiller.

Tim Bryan

4 years ago

The yearly service we have used for 4 years was performed on our unit and a bill presented to my wife to pay. No mention of the fact the service had DOUBLED from last year. I called to cancel all future maintenance contracts because of this very shocking discovery. If you want to double your rates with out ANY warning and think we will all just sign back up you are wrong. Found a new reputable company for the same old rate to continue our service going forward.

Brian Poynor

a year ago

Hiller preformed after hour Electic repair. Dispatch was so helpful to get someone here. Bruce and Steve where great

Chuck Adelman

3 years ago

I did not receive a copy of my quote and I had to call to get a receipt. I also was charge a dispatch fee of $69. As a Happy Hiller paying customers, I had been led to believe this fee is waived if Hiller performs the work.

Rob Ulrich

a year ago

I had an electrician and a plumber come out. Both were professional. The electrician, Bruce, did the job we needed done and we're very happy with the work. The plumber, Katie, was very helpful and knowledgeable. We didn't move forward with the work, as the cost was too high. We'll DIY instead. Still grateful for her insight though. My only complaint is the over-communication. I don't need an email, a text, and a phone call multiple times before the appointment. It was aggravating. Would definitely recommend and use again though.

Mary Raines

a year ago

Danny, Lucas and Stanley were great. They worked efficiently, quickly and answered all of my questions.

Edward Joseph

5 years ago

During our annual plumbing inspection we were very pleased with the thoroughness the technician (Chase) provided. He walked us through the checklist and addressed issues we had (reseating a toilet) and ones we did not know about (broken sink stopper handle). All and all our experience was 5 star!Thank you Chase & Hiller P,H&C!!Best regards,The Josephs

Sara Wesley

a month ago

Chris did a great job finding the problem with our air conditioner. He is always helpful and pleasant.

Teresa Taggart

2 years ago

Ricky did a great job with our HVAC tune-up. He arrived promptly, was very courteous. Our unit is older and parts are starting to wear out. Ricky had the part needed today and even stayed during heavy rain to complete the repair.

Shirley Gray

5 years ago

Extremely satisfied!!! The technician was timely, courteous, and explained everything!! The price was reasonable, and shoe covers were worn which made me very happy ?!

Tanya Cloud

4 years ago

The technician was able to come on the day that I called and actually earlier than our scheduled time. He was great. My plumbing issue was difficult, but he was able to fix it. My bill was cheaper than I expected also, so I am truly grateful for Hiller. They are a lifesaver.

Angie Bragg

3 years ago

I will Always use Hiller for heating, air, and plumbing. Very professional, punctual, and they always explain the work in simple terms so I understand what's going on. I highly recommend them.

Sharon Goodman

2 years ago

The last I spoke with was really nice. They got us worked into their schedule, and it was a little later in the morning when I called. The repair man was also nice and prompt. He explained everything about their maintenance plan and what work he would be doing. I would very much recommend Hiller!!

victor kingsley

a year ago

The Technician was very prompt and attentive to my service needs. He made sure to respect my house and my input. The service was outstanding

Leisa Gillespie

2 years ago

The young man was courteous, and professional. He did a very difficult installation of a faucet around my reverse osmosis system in a tight space. It was a challenge but he never complained. I'm very pleased with him and the job done.

Suzanne Rockstead

4 years ago

Our technician came out on the Sunday of Labor Day weekend to repair the pump to our pool house toilet. He was very professional, fast, and courteous. We were pleased to learn that our pump was still under warranty and that we would have no cost for this service. Since we use the pool house for Airbnb guess, it is important that we have a company that can provide technicians as soon as possible so that the guests are not uncomfortable during their stay.

Brad

4 years ago

Steve was a huge help! He was on time, courteous and very knowledgeable. He was thorough in reviewing the pricing options and applied zero pressure. He even gave me tips to help save us money on the front end. Definitely sticking with Hiller for any future issues/ maintenance.

Eric Burton

2 years ago

Chase is awesome ????. He has done repairs on a couple of properties we own and we are always pleased(or should I say happy ??)

LENETTE EVANS

a month ago

Hiller is a great service and they were able to come right over given our situation with my Mom who is a senior and on a walker. Hiller was also reasonable and very professional. I will always use Hiller Plumbing.??

TGL Farms

5 years ago

We moved into our new home a week ago and to our surprise and shock we needed to replace and fix more than we expected. Hiller made it easy to be a one stop shop to replace our HVAC units, water heaters, Fox our broken dish washer and put in a new water filtration system. Adair on the plumbing side was fantastic and even came back to do some minor adjustments for us with the new units. I didn’t have to worry about a thing and felt very taken care of... everyone was professional and cleaned up after the jobs as well. My husband and I will continue to use Hiller.

Darlene Dunn

2 years ago

Advertised 24/7 service. This is the second time i have called this company for service in the last five/six years. Was told it would be at least 3-4 WEEKS before they could even come for service. They definitely need to change their advertising for quick service.

Ellen Jones

3 months ago

Chase arrived early, was very knowledgeable and professional. He finished the job in a timely manner leaving no mess behind. I've never had a bad experience with Hiller. Keep up the great work

Sarah Beth Loucks

5 years ago

Hiller’s service is absolutely impeccable! The entire team, from the crew teams, to the Project Managers, to the office staff are professional and courteous. I had three large jobs and everyone was handled smoothly with a solutions based approach. They were my lead, my middle man and still continue to offer quality on-going service!

Lisa L Frady

5 years ago

The electrician was excellent, very professional, personable, willing to take time to educate me on things i was unaware. The prices seem high but the quilty of work is equally high.I scheduled an appointment with a plumber and provided a list of needed repairs. Unfortunately, the appt was not entered into their system.

Barbara Barbee

9 months ago

Chase was the name of the plumber he was punctual on time he didn’t waste time he was very good a good value for my dollar and I know it was done right thank you Hiller

Jesse Cook

10 months ago

Technician that came was very professional & explained everything he was going to do in good detail. He was able to explain details in an easy way to understand everything. A little pricey but the technician I had made it worth it.

Janet Watkins

6 months ago

Technician was professional and explained everything and completed the project efficiently.

Bernard Goggins

4 years ago

We have been Happy Hiller parrticipants since the program started and are very satisfied with the services they provide.Today, 10/22/18, we had to replace a heater part. It was under guarantee, and the technician was great.Now the heat pump is working great.

M Walker

5 years ago

Very impressed with with the service of Brian. His knowledge and expertise represent Hiller well. He and Hiller are excellent communicators and are always on time. Definitely recommend.

Sunday Capps

5 years ago

They were very professional. The installers were kind and hard working. They checked the install several times to make sure the system was working correctly. They showed us how to operate the new unit so that we were comfortable with using it. They reminded us that we get a free tuneup that was included with purchase.

MJ Torres

4 years ago

You all should have a policy that when entering a person's home from working outside, that you announce yourself. Otherwise the homeowner, such as myself, could be startled. Too many things are happening now.I am also befuddled as to why a two-year-old air conditioning unit needs 3 lb of refrigerant. But to this end I'm trusting the company did the right thing.

Judy Doan

5 years ago

The gentleman that did the work was great and helped us with all the options. The cost of the installation of a water heater that we had to
go to Home Depot and purchase ourselves was ridiculous. I will do everything I can to avoid calling Hiller Plumbing again.

Brian Shreeve

7 months ago

Chase was my technician, and was very professional, friendly, and completed the job while working in a dark backyard! Much appreciation!- Brian

Donna Shelton

2 months ago

I called because we had an emergency leak situation, water running from one floor through the next. I told the lady, and she said we can send someone tomorrow.

Debbie Graham

5 years ago

The Hiller Tech came right on time. He was very courteous and explained what he was doing. He tuned up our heat/air system for the fall and winter. He filled out paperwork to renew our Hiller Club membership, answered questions and said to call if we needed anything any time. Thank You Hiller for being here when we need you.

Layne Edwards

3 years ago

Patrick was great! He was very professional and showed us several tips to protect our AC unit. He explained how the unit worked and gave us good information on some different air filters we could use to save money. It was a great experience.

Benjamin Forquer

a week ago

Great experience. Great guys. Everyone was professional and courteous. Can’t rate them high enough

Billy Mullins

5 months ago

Brian and John were both very professional and upfront about needs and cost.

Rhoda Fagan

3 years ago

They are an exceptional service company. Always on time. Very professional. Send picture of service person beforehand. My only complaint today.... the technician had to put the unit on AC to check it. We left the house to work on the yard. When we came back inside, it was 58 degrees inside. He had not switched back to heat. Otherwise, a perfect check up.

Mark Robinson

3 years ago

UPDATE. Hiller's general manager called and he agreed to come out and fix the problem at no additional cost to me. Solid follow up and ownership of the issue. I will highly recommend Hiller for this reason.I had a technician come out to inspect the propane firelog plumbing on a house we just purchased. The technician looked and said everything looked good to him. We discussed moving the line to a different location but that was at a future time.I connected the propane tank to the line and we used the fireplace all evening. It worked as expected. The next morning we found the garage full of propane from a capped line that appears to not be sealed properly. I called Hiller and was told that it would be another charge to come out and look at the capped line - that it was not covered by the first inspection.I was very disappointed in Hiller not taking responsibility for what they were called out to do and said was safe. It wasn't.

M. Wolter

3 years ago

I’ve always had great experiences with Hiller and today was no exception. The technician showed up on time, was polite and informative, and checked my whole AC unit over thoroughly. I have yet to be disappointed by Hiller!

David Sean

2 years ago

Shane was awesome! Extremely pleasant and very professional and proficient at his job! Hiller will be the only Heating, Cooling, Plumbing and Electrical service ever allowed back in my home.

Christina D

3 years ago

Steve was very professional, friendly and thorough. He explained everything to me as he worked and also shared safety precautions.

Andy Sisco

4 years ago

Chase was great. He did a very thorough job and was very professional. We have always had great service from the technicians at Hiller.

Ann Shike

a year ago

Hiller is great! They were able to come out just days after we called to cap off our water pipes for our upcoming cabinet installations. They’ll be back to reinstall the pipes when we’re done.

Adam Wray

6 years ago

I've used Hiller for over 3 years now and they've been great! I called at 6PM to schedule an appointment for A/C service - by 8PM they had fixed it! Thanks to Technician Anthony for his promptness and professionalism.

Charles Agin

5 years ago

Great communication throughout setting up the appointment and arrival of technician. Danny was prompt, professional, and did great diagnosing the electrical issues. Will definitely call on Hiller again!!

Kellie Douglass

2 years ago

Our units heat went out. Help was sent out within the hour I called. The guys were professional, to the point, and answered any questions we had.
We have used Hiller since we bought our home in 2019 and have not had issues.

Vanessa Allen Meadows

3 years ago

Way to expensive. Part is around $250, but labor is over$1100. Plus$30 a lb @8lbs for freon. Could use what's in it, as he said it id full! Dude was nice, professional. Co is the problem with prices!!!

Stacy Price

2 years ago

Brian Pearson came to our home for a plumbing repair and was great! Very professional, knowledgeable and took time to make sure it was done correctly. We greatly appreciate you! Don’t hesitate to request Brian! Thanks again!

Judy Yandell

5 years ago

Absolutely will use Hiller again if needed. Adair my technician was so helpful and knowledgable. He took time to make sure all was working fine. I will request him if I need Hiller again. Finding people that cares are hard to find. Thank you again Adair.

Daniel Masten

3 years ago

I already my HVAC scheduled for my periodic checkup when more serious issues came up. With very cold weather coming in, Hiller added more services to the call and Chris Bumbalough, the Hiller tech diagnosed the problem and installed an emergency fan blower until the correct one could be ordered and installed. Great job; and we stayed (and are staying) warm no matter how cold it gets the next two days.

Janet Jones

4 years ago

They were very good in leaving plenty of reminders they were coming, on both email and text, plus a picture of who to expect coming to your door! Great idea!
The service was perfect! They did a great job, and very courteous.
Highly recommend this company!

Jeff Arwood

2 years ago

Technician was professional, friendly, and experienced to diagnose the issue, and repair the problem with my AC unit leaking. Problem solved, and technician also suggested and installed safety switch in case a drainage problem ever occurred in the future.

Hayley Johns

3 years ago

Chase was very professional and well mannered. From the minute he came through the door he respected my home and pets. He LOVES animals! I asked 100 questions and he answered each one with a great attitude. He even found other issues I didn’t know I had and fixed them while he was here as well. I would highly recommend Chase and Hiller Plumbing Heating Cooling and Electrical!

Nancy Dirschel

10 months ago

Very thorough and friendly. Did the necessary work going above and beyond. Will definitely use again.

Karen Hansen

4 years ago

Chase was very personable and got the job done, with pride and precision. Made sure everything was good, before leaving. Informed us of all the necessary things that went along with installing new faucet/soap dispenser.

Allison Cazeault

6 years ago

We called them to remove a clog and they came out within 24 hours, they were busy from the holiday, so that was fine. The reason why I rate it 2 stars is it cost us $300 to have someone here 15 minutes. That's absurd. I can see a trip charge and a removal fee, I understand people need to be paid for their work. But $300 is just crazy. The plumber was literally here 15 minutes total. I expected $150ish maybe, especially since we were not an emergency call. Next time I'll wait an extra day or two and use a small business that won't bend me over when I need service. Very disappointed.

Adam Sartain

4 years ago

The tech was very knowledgeable gave me alot of information about how the unit was assembled , very professional and friendly. Very straight forward with what he would have to do when installing water heater. Will be requesting the same tech when we do the install.

Mark Martin

3 months ago

Great people were hear when the said they would be . Also nice clean job

JG Hutzel

5 days ago

The 2 technicians were professional and efficient.

Sarah Stacy

4 years ago

Great people and great prices. They were running late and got to our house very late in the evening, but they never made it seem like they were rushing to get done for the day. They spent lots of time with us and answered all of our many questions :)

Angela Jones

2 months ago

Wesley and company did all my repairs. They even took care of something that was missed by another repair person. I am extremely happy with my service.

Donna Morris

2 years ago

Josh Neal was great, courteous, very friendly, on time and was able to fix our shower leaking under the house and also fixed the toilets from running.
I highly recommend Josh and Hiller Plumbing and looking forward to Josh replacing a new toilet for me soon!

Kisha D

4 years ago

I have used this company a couple of times before. I can always rely on them to do good quality work. The technician Shane did an excellent job at getting my air conditioner working again. He was nice, professional, and personable. I was actually surprised at the reasonable rate I was charged. I am so glad I didn't have to break the bank to get it fixed. They will continue to be the first company I call.

Amanda Griffith

3 years ago

Chase Vaughn is an amazing plumber for Hiller. He took his time, explained everything thoroughly, and helped us with our plumbing needs. I would highly recommend.

Matthias A. Xavier

4 months ago

Hiller tech, Anthony, was very professional snd courteous . His work was very efficient. His repair recommendation were reasonable and economical . The service scheduling was convenient and most accommodating. I would recommend Hiller to friends and family .

Goodlettsville Smiles

9 months ago

Had great service with Hiller, the guys were professional and prompt.

Terry Clayborn

a year ago

Bob arrived promptly and reviewed the issue with my outside faucet. He provided an estimate of cost for my approval and completed the repair. Very happy to be able to now use this outside faucet for my garden needs. Thank you for great service.

Deborah Waller

4 years ago

Chase showed up on time. Was very friendly and efficient in checking out our issue. Helpful in taking pictures of our concerns. Also, kind to my 3 house dogs, who can be loud!Very nice and helpful young man!

Marge Rippy

10 months ago

Service was excellent. Installation service of new A/C system was completed by a knowledgeable and proficient professional. Installation was timely and cleanup was done prior leaving premises. Extremely happy with Hiller’s professionals.

Marilyn Akers

4 years ago

Our faucet exploded at 10pm and sent water to ceiling and flooded floor. Chase was here within 30 minutes and got the situation under control! He was pleasant and skilled. He even liked our cats! We will request him next time we need a repair or replacement. We have been looking for a company to call on with confidence! I think we may have found one!Thank you again!

Robert Krencik

2 years ago

Brian, the service technician was quick and did a quality job. He was also able to give me options on upgraded pipes that would make a better repair that would last long into the future.

Angie Pfistner

4 days ago

Technician was professional and courteous, very pleasant young man and was very knowledgeable

Melinda Blankenhorn

9 months ago

Jon and Tyler installed a new HVAC system with no issues, despite the old one being in a knee high attic! They even moved an unsightly piece of pipe by my garage that was an eyesore. Friendly, communicative and on time!

Shelia Tope

4 years ago

Thanks to Adair for his quick and great service. He explained everything so I understood what he was doing. He explained the Hiller club. I would recommend Hiller to anyone with plumbing or HVAC needs. Thanks Hiller

James Anderson

5 years ago

Adair from Heller Pluming was on time. We had a good talk and he had state of the art equipment to fix my pluming problem. He was very knowledgeable. Thanks, Jim

Beth Scott

5 years ago

Chase came out to our house to fix our jetted bathtub. He was on time and explained what needed to be done. He relentlessly tried to repair it and was in positions that I thought was impossible. He kept a positive attitude and fixed our tub. He is an asset to Hiller. We will call them again when needed.

Cody Edwards

2 years ago

Bruce was very polite and professional he even engaged my children in conversation. 10/10.
I would strongly recommend using them.

Laura Barnes

5 years ago

Chase was so great He explained eveeythi g he would be doing. Had has excellent customer service. Would recommend Holler to anyone. Great company and employees

Denise Hayes

2 years ago

I called Hiller because they were an authorized repair for the unit I had. Well the unit was over 30 years old and the service repair man went over the options of repairing, if the parts could be located,.or replacing and we looked over the entire HVAC system together.I knew a few years back that replacing the system was in our future. Our antiquated system required a complete overhaul. They sent a project manager out to check out our 'site' and see what options we could work with. They really listened to what I wanted done when it came to showing me what they could do. I made my decision,.the started installation first.thing the next.morning. They were done by dinner and it is so cool in my house now, I grabbed a sweater this morning. I'd set the thermostat.for what I needed it at with the old system.

Theresa West

4 years ago

This company came out at 1030 at night to fix our heating duct which came lose. We had called another company first, they were a no show. Hiller really saved us! Especially with temps as low as 20 degrees. The courtesy calls are awesome they come with a pic of the technician, makes you feel safe. Dewayne the tech was very knowledgeable, showed us a drain trap to clean to eliminate problems another company had missed.

Desta Cole

5 years ago

Had yearly maitnance set up for heat and air could not have asked for a nicer young man. Very polite and mannerly which is good to see in this day and age. All the ladies I've spoken to on the phone have been very nice and professional as well.

Zach Duke

a year ago

Plumber was friendly enough and on-time but did not properly diagnose the issue. I paid $199 to have a hole cut in my drywall and still have a leak.

Shawna Young

a year ago

Joined Happy Hiller Deluxe club to get regularly scheduled maintenance on HVAC unit and plumbing (water heater flushed). Above and beyond excellent customer service!!

Michael Stewart

3 years ago

Serviceman was terrific. He knew what he was doing, quickly found and fixed the AC problem. He also suggested a great idea which we let him install. Payoff less 12 months.Hiller is by far the best HVAC service company in the greater Nashville area.

Elizabeth L

2 years ago

Hiller changed out our AC. They did a thorough job, and even added a vent where needed. The technicians were very friendly and careful.

Sharla Letherer

4 years ago

The Hiller team was on time and professional for each of the 2 appointments. I received texts that they were on their way with pictures and name of who I could expect. There was no up-selling or last minute changes to agreed upon pricing.

Tyler Adkins

2 months ago

As always fantastic service! I had them come out for HVAC and Electrical today and they impressed yet again. Both technicians were polite, friendly, punctual and most importantly they both knew what they were doing. There pricing is fair for all the work they do and the Hiller club makes it even better. I highly recommend Hiller for all your heating, cooling, electrical and plumbing needs. Recently I had a plumbing technician from Hiller named Chase. He was so very helpful.

Bill Ward

4 years ago

Our repair man Richard Bibb was great very professional showed us the problem and what it would take to repair it. I have no words to say how great full we are too Richard & Hiller for fixing our problem especially on a Sunday.Guys your the best in my book. From now on Hiller is my way to go.

james green

a year ago

Lousy service over priced for what was. Responde to me and corrected all the problems I had with the service and price, I remove my complaints and will call them if needed or other repaired.

Scott Smith

a year ago

Even though it wasn’t an emergency, Hiller was quick to respond, showed up on time, and got the job done. Katie was super friendly, explained everything she was doing and was up-front about pricing. Next time I need plumbing or HVAC work, I’ll definitely be calling Hiller.

Mel Brazzell

5 years ago

Everyone very knowledgable and friendly. New unit hooked up and running beautifully. Their prices were actually better than I originally thought before I called. Very prompt and courteous service. Will call for all my needs now. Thanks guys!

RueTube

3 years ago

Adair was highly knowledgeable, professional and polite. I was apprehensive about utilizing Hiller prior to my experience, but I’m glad I called on them. Also, they were very flexible with my schedule and followed up to make sure everything was working probably.

Jennifer Gregory Summers

2 years ago

The guys were great! They care about the job being done right. Adair, Jason, and Thomas are a credit to the profession. I will definitely use them again for my plumbing needs and more.

Pam Lee

3 years ago

Brandon and Lucas came from the North Nashville office. The office call due to a cancellation. She told me that they would be able to be here in 30 minutes. That worked for my schedule. They arrived as expected. A switch was replaced in just a few minutes.Thank you, gentlemen for coming.

Ruger chini

a month ago

Lucas was nice and professional, gave good advice about my hvac unit and helped out alot thanks ???? ??

Reba Kelly

6 years ago

Shane Vetter with Hiller is awesome!!! I had another company come out and put unit in. It was freezing up all the time nothing but problems called the guy to come out and check the system said he did something tweeking and adjustments? should be better NOT. Then I called Hiller and Shane came out within minutes I found out what was wrong and now we have a cool house. THANK YOU SO MUCH SHANE VETTER!!!!! You are AWESOME!!!!!

Jennifer Hunsicker

3 years ago

I received a confirmation call ahead of time to let me know the technician was on his way. He was on time and at the beginning of the window of arrival. I also received a photo of the technician. Brian was very professional and good at his job. He listened to the varying things I needed done, gave me a detailed quote, and I authorized the work. He was quick and did quality repairs (toilets and faucets), taking a big chunk of stress out of my life. Good to get it done. Thanks!

Elizabeth Hart

4 months ago

Very thorough & professional. Friendly, too.

Sandra Partridge

5 years ago

Brian was generous with his time and info about all the models of HVAC units. He took the time to survey the size of my property, and he showed me pricing for several different models (which seems basic, but 2 other companies did not take the time to do this). This was a big investment, and he was respectful of that and didn’t pressure me or condescend.Jacob and his crew came out the very next day and were very professional and personable. They took the time to explain the new unit and worked quickly. Jacob added a backplate to the thermostat to cover up marks on the wall, and it looks great.

Jim Richardson

4 years ago

Chase from Hiller was thorough and knowledgeable and made suggestions about plumbing issues in my home. He performed all duties professionally.

Mary Weaver

5 years ago

Awesome... I love Hiller's tech's. They are honest, call before they come on a timely matter, and listen to your concerns if any.Colton( heating and air, Bryan(electrical), and Josh and Joshua( not sure how to spell) plumbing were here and very professional.I would highly recommend.

Marilyn Arwood

a year ago

We are pleased so far with the gentlemen who are installing our new furnace/air. They are hard working and very professional. They are not finished with the install. Yes oh I’m sorry I’m here

Maxine Palmer

4 years ago

Chase and Ryan were extremely friendly, knowledgeable and patient. They answered all our questions. Super helpful and would definitely recommend them and Hiller to friends and family!!

Mark Collier

5 years ago

Great service! Thanks!

Ricky has come out twice now for different issues. He fixed my humidifier and then did a service check on my heating unit. He did excellent work both times. He’s the best!

Tina Wilson

a year ago

Needed faucet replaced but came across a couple other issues as well during replacement. Brian was our technician and he was wonderful! Not to mention the lady who set up the appointment over the phone was very pleasant and personal. I’ve used Hiller for many plumbing issues and they have always been exceptional!

Judith Davis

2 years ago

The two guys that came out were super fast, super friendly and super professional. Can’t say enough good things about them both. I was very impressed.

Carol Cunha

5 years ago

Chase did a great job; was very professional and neat. Explained everything in a knowledgeable way and got in and out quickly and efficiently.

jeff piercey

4 years ago

Chase was our tech. Very knowledgeable, and polite. Cleaned out a bathroom sink drain for us. Would recommend him for your project.

James Miller

9 months ago

Lucas came and did a thorough job troubleshooting our problem. It was repaired and he returned a few days later to confirm the issue had been resolved. Excellent employee. I would hire him to work on any job I had.

John McDaniel

5 years ago

Colton, Hiller Tech, arrived on time. He is a very personable young man and quite thorough with his inspection of our two 19 y/o HVAC units. I've had these units inspected twice yearly for each of the 19 years of ownership, and Colton's inspection was the most through. It was on par with Tom Watson, owner of Watson's Electric, who did the original installation. Colton, presented my wife and I with the option of repairing the units (with are still cooling) or replacing.

Lisa Farris

a year ago

We called Hillier after noticing a rather bad smell coming from the pipes. Hillier came out and discovered the problem. We were very impressed with Hillier's service and kindness. We will use ya'll from now on for everything! Thank you!

Christie Taylor

a month ago

Hiller installed a new gas tankless water heater in my home on the same day that I called them! My 20 year old water heater tank busted, and they were very responsive to get me hot water as soon as possible!

Victoria Fisher

3 months ago

Rewired and relocated my ring doorbell we're very courteous on time and helpful would definitely use them again also would like to thank the gentleman for his service to the country

nancy wauford

2 years ago

Wonderful company they r very respectful when come to ur house they introduce their self and Wonderful explaining wat is wrong and they always give u a option to pick from and they are not pushy I will keep them for other projects

Matt Gates

5 years ago

First I want to say 10 Stars if available. Found out my air conditioner wasn't working last Friday night called Hiller Saturday morning and by that afternoon Chad came from Clarksville. We live in Springfield Chad ran a few tests and found that the freon had leaked out of the system we contacted Hiller and they sent Brian out Wednesday evening. We worked out the details and Friday morning first thing the crew is here installing the new unit. Everyone we had contact with from Chad ,Brian and the installation crew were top-notch professional and very considerate. Thank you to everyone at Hiller for your great work!!!

Tanya Dubowyk

4 years ago

I’ve been using Hiller for over 10 years my air conditioning unit is a 95 model they have kept it running… We have replaced many items but now it’s time for me to break down and get a new one they are going to help me finance a new one and I can’t imagine anyone else more honest… Hard to believe from a big company but it’s true people…Call the happy face truck today. Hiller !!!

Jan Polka

3 years ago

My technician, Dawson, did a great job. He was professional, knowledgeable, and determined. He moved an electrical outlet box, replaced an exhaust fan, and moved two light fixtures. The light fixtures required that he remove the flooring in my attic to get to the wires. It was a big job but he hung in there and completed the job in a timely manner. He was very thorough in his cleanup, too! Thanks, Dawson!

Sharon Spencer

4 years ago

I just want to thank Chase with Hiller Plumbing for the great job he did for us on our bathroom sinks. Very knowledgeable and helpful in explaining. Should we need future service in this area we will use Hiller Plumbing again.

Tad Sekeres

3 years ago

They came in the same day I called. They were fast and did great work. But very expensive. $200 for 30 minutes work. And 15 minutes of that was getting two parts out of the truck. Ridiculous.

Kyle Ring

4 years ago

Team was wonderful, polite and quick. Installed the breaker box surge protector quickly with no issues and the ac/heating tune up shed some light on potential impending issues.

phillip henderson

5 months ago

Hiller Co. replaced our upstairs split system and downstairs Pacage Gas unit... The price was fair, the representative was professional, knowledgeable courteous and helpful...The install crew arrived today on time, worked through the rain and wind and finished up ahead of schedule... We highly recommend Hiller Company...

Susan Groenwald

3 years ago

Chase was my plumbing specialist. He is a young guy, but very knowledgeable. He works hard, gives what seems like honest and practical suggestions, and works quickly. He solved all of my problems and made suggestions for which things didn't really have to be done.I had a leak in the pipe from my water supply at the street to my house, and Chase coordinated getting the right people and equipment out to fix it with a bobcat, after digging a trench himself to find the source of the leak. He also fixed smaller issues inside the house including toilets that were leaking and replaced a washing machine hose.Hiller is friendly, prompt and reasonable. I particularly like that they communicate promptly and often so you know where you stand and when servicemen are scheduled and will arrive.I highly recommend.

Theresa Giannone

2 days ago

Anytime Hiller comes for service we are satisfied. We do not feel like anyone is trying to sell us products, they are all very knowledgable and maintenance focused. Always a pleasure!

Mark Owens

4 years ago

Very courteous and professional. I recommend their services. The electrical service they offer actually caught some things that the builder missed. It’s worth a go over especially if your house isn’t that old.

kevin gammons

2 years ago

Hiller came out today for an electric hot water heater replacement. Brian, the install tech did an excellent job. We use Hiller for all of our plumbing issues. They continue to do quality work. That’s why I’m a club member. Thank you

Kevin Sanderson

5 years ago

Chase was great to work with today. He gave very detailed information about our plumbing and was honest and down to earth when discussing our options. Thanks Chase!

Devora Manier

5 years ago

So, the guy who came out only brought a 100 ft. cable to snake our sewer line. The clog was 110 ft. out. His solution? $1100 to dig up the septic tank and clean it out from the inside.We're out in the country. Everyone we know has a 100ft snake in their house. The only reason to call a plumber is to get someone out who has a longer snake. Heck, I can get a septic company out here to do that for $400. I won't call this company again.

Jim Wiley

5 years ago

Technician was very friendly and professional. He even waited for me to purchase a replacement fixture from Home Depot and return home so that he could install it without charging us for that time period. He answered all of my questions and gave me advice on how to fix a dryer vent problem.

Craig Moore

a month ago

Had busted main pipe under house. Made appointment online. Techs came when they said and even received call from office to confirm. Job was going to take time to repair. They scheduled a team to come a few days later and mapped out a plan and made my install date the following Monday. Showed up on time and got to work right away. 4 techs were extremely knowledgeable and helpful. Had new pipes installed and was told of everything that was done and a great warranty as well.Definitely will stay with Hiller after the exceptional work and experience that my family had..

M B

2 months ago

Chase did a fantastic job. He was professional & Courteous.

James Butler

3 months ago

good service
Waiting for documents stating what was done and status of system

Mackenzie Duncan

a month ago

Hiller is a reliable organization run by great people! They are very philanthropic & always giving back to the community. Would use them anytime I need services!

Misty Tomlin

10 months ago

Jon came out and was very professional & did a great job for my family.

rene.bracey

4 years ago

The techs that helped us were very professional and nice. Found the problem quickly. Gave our options. Repaired it, and were on their way. We will use Hiller again!

lizzie rodriguez

a year ago

The drain in our bathroom was mismatched due to a remodel of the sink and vanity.. She was able to reroute the drain without cutting into the wall and everything works perfectly.. Very professional and efficient. This is our third time using Hiller. We highly recommend them!

Ryan Adams

6 months ago

They sent out a really cool professional dude named Charles. I thought he came from gallitan....not sure anyway...He helped us solve our situation with expertise and was really awesome with my mom, taking the time to explain situation to her and even accepted a check cause we didn't have all the cash . Hiller came thru 4 us. Thx

Suzanne Paris

11 months ago

Great Service! The technician was very professional. Answered all of my questions regarding the repair of my sink as well as addressing my questions on the future replacement. Highly recommend this company. Will be using them for any future repairs or new work. Thank you.

Justin Taylor

5 years ago

I called at lunch today (July 24, 2017) and was given an appointment for 5-7 on the same day. Like every other company I figured the tech would not show up until 7 and was surprised when on my way home I was called that the tech was on his way with an arrival time of 5:30 give or take. The tech was nice and completed the diagnosis in a timely manner. I would recommend using Hiller to anyone needing HVAC work done.

Sean Kemper

3 years ago

After an absolute distaste with a home warranty company, as well as a company called “Hers as His Plumbing”, I gave Hiller a call! Couldn’t be more happy! They were prompt, on time, and everything that’s suppose to be! Chase showed up at our house, quickly diagnosed the problem, and repaired it while we ran errands. Hiller gave us a clear and transparent quote, which was fair. Will use Hiller again, and request their technician Chase!

Matie O'Brien

4 years ago

Chase Vaughn serviced my call today.He was competent, friendly, arrived on time .He gave me options for the repairs and was very thorough. I appreciate his skills and his manner and patience with the technical difficulties we had regarding receiving my receipt.I will ask for him if the need arises in the future.

Kimberly Maffit

a month ago

Prompt, professional service. Patiently listened to my questions and answered them with good explanations.

Jim Grosjean

4 years ago

Chase arrived on time as was very careful to cover his shoes every time he entered our house. He was very thorough in checking our plumbing system and pointed out areas that might need attention in the future.
Nice to see Hiller is hiring top notch professionals !

Spring Summer Winter Fall

3 years ago

Shane came by and knew what was wring immediately. Took him no time at all to fix our unit. Shane was courteous and friendly and explained the problem with our a/c unit in easy to understand terms.

Saundra RAE

8 months ago

Holy cow!!! All these guys worked very hard to install my new HVAC SYSTEMKUDOS TO THEM!!THEY WERE ALL FANTASTIC AND KIND TO ME..WORKED VERY HARD ON THIS EXTREMELY COLD AND FREEZING DAY! GOD BLESS THEM!THANK YOU!ADDENDUM:I HAVE FELT BLESSED to finally have much needed heat in my home. I cannot praise HILLER enough for their quick response and help in this serious matter.Thank you all!!

Elle Ulmer

4 months ago

Eric and Wesley were great plumbers for our kitchen issues, thank you

Robert Rosenblatt

5 years ago

Danny did a great job for us. He worked quickly and found the problem right away and took care of it. We will always request him if possible.

Steve

a year ago

Had leak in crawl space I could not find. They took the time to find the leak and explained my situation. Took about 2 hours to repair the problem. Very knowledgeable and professional. Great price

Robert Cox

6 months ago

Our heat was out and they came out super fast and got it fixed for us. They were very professional and explained every step and option.

David Johnson

4 years ago

Chris Bumbalough was great on our HVAC inspection. He cleaned all the coils, tested all systems and gave a thorough explanation of how the systems were performing. Thanks, The Johnson Family

Angel Hampton

8 months ago

The technician explained very well in detail all that he was going to do for our Fall HVAC tune up.

Tony Sanfilippo

a month ago

Luke was great . Did great job

Courtney Hughes

4 years ago

Adair just put us in a new water tank and he did a fabulous job. He was very professional, efficicent, and very through. He was awesome! I would highly recommend Hiller.

Fastback57 DeLoach

3 weeks ago

Hiller employee John was very professional and thorough about completing the A/C inspection today at my house. He provided helpful recommendations for maintaining my unit’s longevity.

Sandy Penney

10 months ago

Absolutely wonderful very professional and very kind ,answered all my questions gave good options gave a great estimate we will definitely be using hiller for our repairs so glad we chose this company I highly recommend them for your needs

Dolores Morris

3 months ago

Eric did an outstanding job. Very professional and polite. Did a good job.

Vaughn Skow

a year ago

Okay, I need to update this review. It took a lot of hard work and tenacity on my part, but I moved this problem (described below) up the food chain, and the short story is that they sent a QUALIFIED team to redo the entire system properly. It now seams to be 100% working, and 100% a quality professional install. And both heat and A/C work as they should :-)And ... this is the best part, they honored their motto Happy You Will Be or the Service is Free. Final cost to me: zero!Everybody makes mistakes, We're human. Plus, this all happened during the first month of the virus insanity, And so, I will now totally endorse Hillier and recommend them.(insert smiley-face emoji)---------------------------------------------Now, my initial experience:It was absolutely the worst experience you could possibly have in a replacement of a heating and cooling unit. Absolutely everything was done incorrectly, by installers who are not friendly or knowledgeable. And when they left the unit did not even function. As a former electrician, who has been a part of the installation of many HVAC units, I will be left to attempt to clean up the mess myself and make everything work safely and properly.I have made a detailed video of everything that was done wrong, and it's massive. We will not allow Hillier back in our house, or on our property. We will be taking Hillier to court. I will be contacting Jimmy personally. My company actually provided DJ Services for Jimmy Junior's wedding ( Jimmy jr currently heads Hillier Plumbing Heating and Cooling) Had I treated him the way his company has treated me he would have sued me. Totally unacceptable at every level.

Tiffany Tann

3 weeks ago

Jared and other guy ( sorry forgot his name) were extremely kind. I explained what I thought how the water was linking from my toilet. However they evaluated and found the issue. They explained to the true issue and offered fix or just allow me pay for diagnostic charge. This is so refreshing. Since they were so kind and efficient, I allowed them to fix my toilet. THANK YOU for warranty and quick fix.

Jason Hollins

6 days ago

Very friendly, on time, responsive, experienced, and professional.

Chisholm Brunner

3 years ago

We had a mainline stop in our home, causing sewage to back up into showers and toilets on the holiday weekend, and Hiller was able to get a tech out to help us. Brian was professional and had an excellent attitude for having to work so late. It was seven thirty pm when he arrived. He fixed the problem and left the work site in better condition than he found it. Five Stars to Brian!

Luke Dressman

2 years ago

Great experience all around. The technician went above and beyond to answer questions and give recommendations on a myriad of different issues that I’ve been dealing with in recently purchasing a new home.

Ryan Larkin

2 years ago

Hiller replaced our non operable heat pump. We had absolutely no heat in the house we purchased. Hiller went out of their way to get the unit installed. They have an amazing staff that were very helpful.

Sherry Norris

9 months ago

Very friendly & professional. Done the job quickly & we had water again.

Yani Lopez

5 years ago

Colton is a great asset to your company. He worked diligently to solve the problem on my A/C. He was determined to find the underlying issue and get the job done. So far my a/c is working perfectly. Thank you!

Dale Libby

4 years ago

We had a surprise water main leak under the house greet us this moring leaving us no alternative but to shut the water off at the street. I called the folks and Hiller around 10:30am and was informed that they could get someone to me by end of day. Aournd 1pm Hiller called to let me know they could get someone out sooner. Ryan showed up about 30 mins later and got right to it. After chasing down some parts we had water again by the original time he was originally scheduled to show up.... Great job, reasonalble and fast.

Sally Buck

5 months ago

I always use Hiller. They are always on time, clean and professional. They know what they are doing. I bit expensive but I trust them with my home.

Adra McCormick Hill

4 years ago

At first I forgot about the appointment. They were so kind placed me on schedule for the following day. They took their time, gave me options and explained everything to me im layman terms. This was appreciative! I would highly recommend!

Dana Golden

4 years ago

PRO: Scheduler very friendly. Text picture of actual service person, excellent. Chance was professional, knowledgeable and thorough and deserves FIVE stars.CON: $199 for minor rebuild (replace toilet ball float assy & flapper on toilet). Additional $99 to replace water pressure regulator valve. Total bill $415.08 It's been explained to me how outrageous this is and thank goodness wasn't major repair.Given this, I could only recommend Hiller to people with unlimited resources.

Stacey Clayton

2 years ago

Jacob Ramage came to the house due to my concerns with possible holes in duc work due the recent dust issues. He was awesome!! Very professional- explained what could be happening and what he was going to inspect.He showed me several possible issues that could be causing it.. I was very impressed with his work ethic So impressed I bought a maintenance contract.

Jennifer McGarvey

3 years ago

Hiller did a great Job. My tech was on time and very polite. The company sent a text with a picture of my tech. With today’s world that’s a awesome safety feature. He kept us informed with everything he was doing and any issues he found with pictures. We had 2 parts that had to be fixed and showed his testing to confirm these items were bad. Also showed items that will need attention in the near future. My tech even showed me a picture under the house where the ants have taken over, he didn’t have to say anything about that issue. I thought that was awesome to give me a heads up about a issue that they don’t do but he observed. Thank you Hiller. Great job on hiring this tech. I did join there hiller club, I believe it will pay for itself in the end.

James Smith

5 years ago

Kevin was very polite and professional. He explained my problem where I could understand it. I definitely will be calling Hiller Plumbing for all future plumbing needs.

Kim mcmahan

a month ago

I recently joined the Hiller maintenance program, which provides me with maintenance checks. I have had three different tech jobs performed today, and each tech was knowledgeable, friendly, and just a delight with whom to work. Johnny with electrical, Alan with HVAC, and Wesley and Christian with plumbing were each professional and informative while inspecting the features of my home.I am so glad I joined the Hiller family!!

Sue Eberle

3 years ago

Definitely will use them for our future plumbing needs. They weren't suppose to be here till tomorrow but was able to come today. Diagnosed and fixed the issue on the spot.

Mack Elder

a month ago

When one problem with a socket kept turning into several other problems, the technician didn't stop until every single thing was solved. We couldn't have asked for a more thorough, knowledgeable, or professional job.

The Tisdale Group LLC

5 years ago

Hiller did a great job in assessing the actual issue with my HVAC system. What I thought was going to cost over $6,000 was just over $900. Could not be happier!!

Robyn Holder

2 months ago

Jared was professional and polite. He gave us options and explained each option to help us make an informed decision.

Bob & Cathy Basile

4 years ago

We have been using Hiller for 10+ years. Service techs are always prompt. They are very knowledgeable and the work performed is always top notch.This week we had a plumbing tune-up on tankless water heater and Chase did a great job. We also had a Heating tune-up and Shane gave us comfort that are unit was good to go for the winter.

Kaylee Gentry (Kaylee gentry)

4 years ago

Adair was wonderful!! He was very thoughtful and helped us to understand all of our options. He was also very patient with us and was willing to stay long to make sure the problem was fixed!! We are very grateful for him and will make sure to refer him to others.

Joseph Watts

2 years ago

Orkin encapsulated my crawl space and contracted Hiller for electrical work at a great price. The crew maintained a high level of professionalism. Highly recommend based off my excellent experience.

Susan & Stephen Harris

9 months ago

I have hired Gary with Hiller at the Goodlettsville location many times. He does excellent work. Highly recommended!

Jackie Legg

4 months ago

We use Hiller for all our plumbing needs. They are professional, responsive and have excellent customer service. Shout out to Chase, the technician that has helped us diagnose issues with our tankless water heater. He sticks with the situation until it is resolved!

Bryce K Coatney

4 years ago

Chris did our fall check for the heat/air units. He is very personable and professional. Also, alerted us to a very long snake in the basement. Therefore, very observant as well. Thanks Chris.

jamie mcgahey

5 months ago

Wesley and Bobby were fantastic. They took their time to assess and diagnose the issues at hand. They were professional and courteous. They took time to answer questions fully. They described and explained the equipment they were using. They were mindful of the equipment and placed mats under them to protect my floor from potential harm. They used a camera to explore the pipe that was clogged. They allowed me to view the screen and explained what I was looking out. I would recommend them both anytime. Thank you again for your assistance.

Chris Roach

2 years ago

Bob was very professional and understanding with my wife who was home getting the kids ready for school. Did not mind our dogs. Will use them again.

Matt Cartee

4 years ago

Colton and Grady are lifesavers. During my routine HVAC servicing Colton found my 19yr old unit in desperate need of replacement. He called Grady in to help me with available options. They both went above and beyond my expectations to help me get what i needed. Much appreciated guys!

Tim Staton

4 years ago

After having been hung out to dry by a very large competitor on Saturday I was forced to call someone else on a Sunday. Hiller came to my rescue! They diagnosed the problem and called me with an estimate. Pat (the technician) was helpful and courteous and he fixed the problem right then. He even corrected a problem left by the previous company. So thankful for Hiller.

will russell

a year ago

Installer was a great guy who did an excellent job! Our water heater started leaking late Saturday night so I called them at 7:30 Sunday morning and they were there by 1:00 on a Sunday and had the new one installed by 3. Would definitely recommend them to anyone!

Ary Masters

a year ago

The installer was extremely professional and corrected our issue right away. He absolutely refused to take a tip! Way cheaper than some other plumbers I’ve used in the past and far better service.

Steven Voller

6 years ago

Our service tech Anthony was finally able to determine why our system has been leaking and losing refrigerant over the past two years on a unit that was only three years old. He contacted his general manager and was able to significantly reduce the cost to fix the problem since we already spent several hundred dollars on the unit. We appreciate him showing us exactly what was wrong, gave us our options, and kept our system working until parts could be installed today. Job well done.

Kelly Dean

5 years ago

The technician was friendly, helpful, and informative. He arrived on time as scheduled, fixed our HVAC unit, and we couldn't be happier with the work.

Michael Byrd

3 years ago

Colton Jones was very professional and courteous. He explained my options very well. We will consider our options and definitely get back with Hiller. Thank You

Karen King

4 years ago

Hiller got the technician out right away and the technician was professional and was very accommodating to what my needs were! I would trust him to get the job and leaving him there while I had to leave was not a worry! Thank you so so much for everything!! I appreciate you!!

Joy Sloan YouReallyCanMakeThis

2 years ago

We were very displeased and will never allow Hiller to work on our systems again. The first crew that came out did a bypass and recommended that two parts be replaced. The bypass they did caused a terrible smell, which turned out to be the blower motor burning. The second guy who came out said that neither part that the first guy recommended, had a problem. My husband just wanted him to put all connections back like they were before Hiller did anything. He had to come out twice because he didn’t do as my husband asked the first time. We will not use Hiller again and will share our experience whenever possible.

Barbara Sly

3 years ago

I've used Hiller Plumbing for several years. They are fabulous and the particular plumber that comes to my home is THE BEST! I don't want to give his name because everyone will start requesting him!). They are prompt and if I have an emergency they are right there!

Bobby Lawrence

a year ago

Chase was the Hiller man who did the service work. He was efficient. He was friendly. He did great work. I plan to use Hiller technician again in the very near future to do additional plumbing work for me.Two thumbs up ???? and five stars????? ????!

christina whitley

4 years ago

Brandon was extremely knowledgeable and friendly. He took care of our issue efficiently and went above and beyond checking other issues as well. We love Hiller!

Debbie Randolph

6 years ago

Ricky was very knowledgeable and tracked down our problem quickly . Very professional and courteous. Hiller hires great people.
Thanks for the prompt service.

John Bertotti

3 years ago

Chase arrived promptly and asked good questions to diagnose the issue causing a vibration during a toilet flush. He quickly solved the problem and said I shouldn’t see a recurrence off the problem. He smiled three whole time and was very friendly, too. Highly recommend.

Eric Sherman

4 years ago

I was very pleased with the service and the response to an emergency situation. I want to mention in particular Thomas Rodriguez and his superior effort to help solve our situation. As well as Devin (I didn't catch his last name) who came in to help finish the job. Both these guys were awesome in regards to people skills as well as their job knowledge. More companies need team members like this.

Ann Tillery

a year ago

Thank U so much for the repair of the toiletYour young man was really good. He knewAlmost instantly what to do & did it!!!!His name has escaped me at the moment.Just had my 81st Birthday so I guess I’m allowedTo for get a little. Works on the north side of town.Very knowledgeable. Thanks again!!Ann Tillery

Kristyn Corder

4 years ago

We loved how quickly Hiller was able to address or electrical needs and questions - especially considering we don’t exactly have a convenient address out in the country.Andrew W. is a great technician and we feel relieved to have his help nearby.

Rachel Reed

4 years ago

Chase did a great job and helped teach us about some things to look for when diagnosing our plumbing issues. He also showed us the two ways to shut off water to the house in case of emergency. Very nice individual, happy to have had him on our account!

Wesley Locke

3 years ago

Everything about Hiller was perfect!!! Came here earlier than expected. Finished faster than expected. And all at Avery fair price i will only be using Hiller for all my electrical needs. Brandon Morse was the technician and deserves a raise. Thanks again

Joseph Costello

5 years ago

Our heat pump went out and we called Hiller because we didnt know who else to call. They came out the next day (this was not an emergency) and found the pump to be on its last legs. They showed us all the problems it had and fixed it so we had a/c. However, looking at our options, we decided to get a new pump. The installers came out the next day, in the middle of the remnants of hurricane Harvey and installed it. While no one likes to have someone blow taps over the most expensive part of a house, we were glad we could get everything done so quickly.

Austin Hamdan

11 months ago

Hiller billed me for replacing a fan and adding a drip pan per Hiller's recommendation. I found out later that the fan was not replaced and also that the drip pan lines were clogged. I now have water damage in the ceiling. There was never a leak until Hiller touched it. I have an upset Tennent as a result of no air conditioning on the hottest summer days. I had to refund my tenant, pay a new HVAC company to do the work that Hiller didn’t do and repair and paint the ceiling. In addition I have a collections letter from Hiller. I’ve explained everything to Hiller and we will see if they drop it or if this will escalate.

Linda Alkasem

2 months ago

I had water leaking from upstairs to downstairs. They stayed with it for hours unstll they found the leak. They stopped the leak and came back a day later with the parts they needed. They took the mess with them. They were so nice and explained everything. I would never use another plumber after my really positive experience with them.

Eileen Moberg

3 weeks ago

Monday I discovered water dripping onto my garage floor. Oh oh. Called Hiller and their techs tracked it down to the drip lines for the Upstairs HVAC system. Thanks to them we now have new lines that are stronger. Everyone on the project was super nice and patient in explaining what was going on.

Sandie

a year ago

Hiller was very easy and professional. From scheduling the appointment to getting the faucet fixed. Katie, the plumber, was very friendly and knowledgeable. I thought the labor was a little pricey, but it came with a 2-year guarantee so it was ok.

Scott Reisenweber

5 years ago

The technician, Danny Brown, was outstanding! He was respectful of my home - putting on shoe coverings every time he entered. He was informative and did not try to upsell us in any way. Thumbs up for me

Chance Frost

3 years ago

Hiller quoted $900 for repair, local company quoted $500. Hiller tried their hardest to pressure me into buying a new unit on the spot, so I guess their business model is to price the service so high that it makes buying a new unit look like the best option. I ended up having the local company install a new unit (literally on the same day) for $4000. (It was actually a slightly bigger unit because my old one was undersized). Hiller’s lowest price for a new unit was $7500, and they didn’t do any calculations to see if the old unit was the proper size. I have cancelled my membership and will warn anyone against using their services.

Gail DeBusk

a month ago

Wesley replaced a bathroom faucet. He explained what he was going to do, gave me an estimate, and answered my questions about other repairs. I appreciate the work he did as well as how he left nothing behind except a perfectly working faucet!

Michael Byers

8 months ago

Chase was my plumbing tech and he was very good and knowledgeable. He was very thorough and explained everything that he did and reviewed the quotes that he prepared. Very happy with his service

TAMMIE JONES

4 years ago

Chase was very knowledgeable about my equipment and explained what he was going to do in detail. I appreciate the time he took to perform all of this and discuss options with me.

Patricia Ray

4 years ago

C hris did an excellent job. He's an asset to your company! Employees such as Chris should be rewarded money-wise & recognized as an example of Hiller's finest service technician's. Appreciated & Many Thanks, Patricia Ray

Aaron Swickard

2 years ago

My technician was ontime and helped me maintain a positive outlook on the issue. What could have been a several thousand dollar repair turned into a couple hundred dollar repair. A solid technician with a positive outlook, I could not have asked for more.

Bretta Gannon

3 years ago

Hillar had fixed my drip in the bathtub faucet yesterday, but at 3:30 am, the tub started gushing water. I called Hillar, again, to fix the faucet. Chase was able to fix it by 5:30 am. Wow! What service!! He was friendly, apologetic, and fast. He didn't even wake up my sleeping children. Thank you Chase!!!

Brian Hochman

5 years ago

The products Hiller sells are comparable to other vendors but the installation, follow up, reliability, and integrity of the people we as customers interact with are what ultimately resonates with us. After all, as working parents, we sometimes have to leave these people in our homes for hours at a time and hope nothing gets messed with.I had the unfortunate pleasure of having both our upstairs and downstairs air conditioning units go out within 6 weeks of each other. $12K+ later, I have two new units. That was an incredibly tough pill to swallow but I had no choice. What made the process easier to tolerate was my experience with Clay in the north Nashville office (wish I had his last name). He oversaw both jobs, was extremely honest with me (even at the detriment of his own company), and gained my trust based on real life experiences where he didn’t have to be as forthcoming as he was. Clay is an example of how all customer facing technicians/project managers should behave.Customers want honesty and facts that allow them to make the best informed decisions for their families and without Clay on our job, I don’t believe I would have had the visibility to make the right decisions for me. I would advise anyone in north Nashville that decides to go with Hiller to request Clay on their job.Other Hiller employees in my house over the course of 3 days for these jobs were polite and efficient (Andrew was great too). I had a little trouble in the sales process but that was rectified (because of Clay) and all is now good.

Clarissa Cox

5 months ago

The employees are kind, efficient, and quick to get the job done.

Rick Bainbridge

3 years ago

Excellent and timely work. Very polite and cordial. Will definitely use Hiller again.The next visit with Chase was more of the above. This was a different problem, but was handled the same way as before.

Chris Senseney

a month ago

Excellent work. Professional and efficient.

Tattooo Momma

a year ago

With both visit we had very professional employees that came out to hour house and took care of everything and some went above and beyond! I have never had unsatisfied experience with Hillar. If you get their Hillar club it saves you so much money. You never know when you may need it. They are always professional and courteous to us. I like it that they tell you a price before actually doing the work.New service : we had a leak in our water and I called Hillar and they were able to come out the next day and the gentleman was very courteous and very nice. He found our leak and took care of it quickly and affordable. We never ever have had bad service with them . Thanks Hillar!!

Clark Conley

4 years ago

The Technicians were awesome!
Installed new unit in less than ideal weather.
House is very comfortable now.
Thanks Hiller team!

Kedric D. Vance, Sr.

3 months ago

Christian & Wesley did an excellent job! Professional, knowledgeable, and make the experience easy. Gave us no reason to worry and replaced the leaking pipe in less than a couple of hours. Definitely would recommend them to anyone in need!

Cindy Bowen

4 months ago

Water heater flipped a breaker, Hiller rep came quickly and repaired.

Sylvia Heinze

6 months ago

Gary white arrived on time and did an excellent job. So relieved to be able to schedule in the middle of the night. Lucy made a follow-up call to make sure he arrived and if we had any questions. So professional from scheduling through execution. Thank you so much!

Mark Hale

4 years ago

Chase Vaughn was my technician, he came out on time, gave fair estimates and was quick and efficient with the work. Highly recommend.

Emily Masters

a month ago

Really fantastic service from Jared. It’s such a relief to have the work done (and feel confident that it’s been done well)!

Amy Rewa

5 years ago

Thorough. Knowledgeable. Very Helpful. Did an electrical check-up (as part of “Happy Hiller” membership) and Dan was able to answer a lot of my questions, both about my home’s electrical issues and about their services. He even did troubleshooting and solved a few of the simpler items of concern or inconvenience.Dan was professional and respectful. Not only was he patient when explaining the things I didn’t understand, he did so without patronizing me about the things I do know or the things I was interested to learn.

Jenny Green Jenny Green

3 years ago

I just now had the very best plumber tech I have had in my 70 years he actually listened before he started replacing parts smart easy to communicate with and went straight to the problem and fixed it in less than 5 minutes which is something 3 other service calls and another conference with another plumbing company were not capable ofI previously had spent over 400 dollars to get fixed and they never did fix it and refused to come back to try to fix itThank you great employee!!!

Mark Templeton

3 months ago

All of the guys were super friendly and worked very efficiently. No surprise fees at the end and superb work done!

Dennis Cavin

4 years ago

Hiller Plumbing just did a fantastic job replacing a kitchen sink faucet insert. I had received the instructions with replacement parts but frankly could not make heads or tails out of them. Hiller came to the rescue. Personable, proficient, and polite.

Craig Vogel

3 years ago

Scott was very professional when arriving at my residence to do the start up on my generator.He was thorough doing his work and informed me along the way on his progress and enlighten me on the product.Scott is very knowledgeable on the product he was working on as well as services offered by Hiller.

Alejandro Sam de la Puerta

2 years ago

Hiller has great customer service, technicians well trained and knowledgeable. Amazing promptness to emergencies and always there when you need them. We got Chris for our HVAC and Chase for plumbing. Strongly recommend them!

James Stonehocker

5 years ago

Chase was on time and very personable from his first introduction. I had two issues with my kitchen sink and he was able to resolve both of them for me. I will request Chase for any future plumbing needs I may have.

Dale Jason Todd Cole

5 months ago

Tech was professional and explained everything about what was performed.

Scott Frey

4 years ago

Very satisfied with Hiller and their group of professionals. HVAC went out Tuesday. I was suprised when David Cunningham came to my house the next afternoon and stayed until sfter 830 to go over options, schedule equipment delivery, and schedule for technicians to install about 14 hours later. Dedicated to serve and happy to please, David went above all to make my home comfortable again. The installers were polite and knowledgeable, cleaned up everything. Project went as smooth as possible. Love the Nest thermometer.

Cheryl Spangler

2 weeks ago

Came out quickly. Resolved my issues professionally and was very knowledgeable.

Jerry Thompson

5 years ago

Hiller always does outstanding work. We have used them for years and could not be happier with their service and workmanship. Staff is very courteous, knowledgeable and professional.Had Hiller plumbing out to the house today and they made quick work of a leak and two other repairs. Fit us in same day. Can’t get better service anywhere!

Vicky Manley

8 months ago

The tech was kind, efficient, and polite. He did very professional job. He wore shoe covers in the house.

Joni Prince

4 years ago

Hiller technician, Greg, came out late yesterday and we were so grateful they were able to work us in. I try to only use local small business vendors but none of them could come out until the following week. I was super impressed with Greg. He took care of the clog and ensured everything was flowing properly with my 5 year old son by his side asking him a million questions the entire time. He was kind and answered every one of his questions. Now my son says he's a plumber too. LOL Thank you Greg! That extra bit of kindness did not go unnoticed.

t e

3 weeks ago

Alex was very profesional and explained everything. I was impressed with his work and will definitely be using Hiller again!

Julie Bayless

2 years ago

we had problems with plugs not working and our guy who come to look at it did everything he could and then called someone else out here with him to help locate why they wasn't working and about 20 minutes later found the issue and did amazing work. they move quickly and keep you up to speed as the process goes. I'd call and use again in the future if we need more fixed. we had Steve and Johnny today highly recommend.

Matt Orewiler

8 months ago

Cody from Hiller did a great job isolating the problem and fixing it quickly, professionally and cost-effectively!

Ralph Marrison

a month ago

The technician, Wesley Taylor, was very thorough and communicated very effectively.

Richard Nadeau

3 years ago

Hiller was quick to respond on a Sunday. Their technician kept me informed on when he would arrive. Very quick to determine the problem and provide me with options. He had all the necessary parts and water heater at the shop. He left and returned quickly and removed and replaced my old 40 gal water heater with a new more efficient 50 gal water heater. Steve did an awesome job and he took all the trash and old water heater with him. There are no problems when you call Hiller!

Cliff Babits

5 years ago

Air conditioner draining was leaking on walls. After inspections and quick fix. I had four techs cone back and rerun all my A.C. lines. I'm very pleased with the work and the concern showed to make my situation right. I highly recommend Hiller and will continue to use their services.

Randy Ventress

6 months ago

On time for the appointment. Tech was informative and did the work very well.

Todd Lamberth

3 months ago

Did a thorough check and replaced everything that needed replacing. Explained everything they did. Couldn’t have asked for a better experience.

Beth Jarrell

5 years ago

Hiller Plumbing is a very honest and caring company. Jared and Chase were very professional, friendly and knowledgeable. They diagnosised and corrected the issue promptly. I would definitely recommend Hiller to anyone needing plumbing issues resolved.

Margaret Thomann

3 years ago

Never a disappointment with Hiller. Employees always friendly and go over and above. Thanks for the great job straightening out my lighting dilemma.

steve vaughan

a year ago

Daniel Fagan was awesome. Most helpful. Diagnosed problem quickly, and repaired efficiently. Highly recommendChris Bumbalough came to perform a scheduled maintenance on our heating and air units today. He was knowledgeable about the systems and was most helpful in recommendations. He took extra time in showing me certain aspects of the units which will help me in the future. I highly recommend Hiller and feel that Chris is an excellent ambassador for their company.5/21/2020 Adair Gardellini Came today and with another associates help, installed a new water heater for us. It took a couple of hours and we were able to completely social distance through the whole process. They answered my questions and were thorough in their cleanup. We are satisfied with the service provided today.11/2/20 Had plumbing service on commode performed. Technician didn’t have parts required and had to leave and come back. A 15 minute repair ended up taking a couple of hours to perform. Limited cleanup performed. (Water left on floor).I’ve had good service from Hiller in the past, but I would only give them maybe ?? ?? Today.4/14/22 Chris Bumbalough came to perform a scheduled maintenance appointment. He was pleasant and most helpful in helping me understand the units I currently have. I highly recommend his services. 5 stars

Michelle Suttle

8 months ago

ALWAYS a great experience with them. From the courtosy phone calls to the service men in the field. They are all great !

Tracy Kisko

5 years ago

After being left in the lurch by Lowes and their Pro Installation, Hiller was able to send Danny out with no delay. He addressed my issue professionally, and promptly. He also was very sweet to my pesky cat, and my whiney Collie. Thanks so much.

Carolyn Jaco

4 months ago

Chase Vaughn was very informative when he made repairs to a leaking faucet and toilet. It is an older home that needs to be updated in the near future. So thankful there was nothing extreme just home owner repairs. Thank you, for your assistance. ??

Cathy Hunter

a year ago

What a fantastic company our service technician Bryan was so kind and professional.They put a smile on my face for sure.I will never call anyone but Hiller.Price was so spot on they dont try to rip you off omg Im happy to get my toilet back.CALL HILLER FOLKS

Rhett Matthews

2 months ago

Had repairs performed previously which I was not satisfied with, due to pricing issues for work performed. Situation was rectified with follow up visit from tech to correct water issues. Administration rendered good faith efforts to make things right.

Chris Cunningham

5 years ago

I had Chase come out to do an annual inspection on the plumbing for my house. He was very polite, professional, and took the time to explain what he was doing and why. He even put his shoe covers on and shook my hand during his arrival. I appreciate the service performed today. Thanks to Chase and Hiller! I’m a happy customer.

Danny Eidson

a year ago

Jacob was very nice,answered all questions we had about the unit,would recommend Hiller to any and all!

David C Woodard

2 years ago

Beyond technical ability, the guys at Hiller from top to bottom seem to be really interested in making the whole experience as easy as possible. Truly feels like a family run business like a family. I simply couldn't ask for better.

Jeff Lilienthal

5 years ago

The Hiller tech, Ricky, was very helpful and thorough today! He did a great job of explaining everything he did, as well as explaining any potential problems and options for addressing those issues. Most of all, he was professional, courteous, and definitely not pushy, which I really appreciate.Some months later (Aug. 2018) when I had to have my entire HVAC unit replaced, all the guys at Hiller were very informative (not pushy) and Clay and Brandon who did the install were thorough, careful, and precise in every detail!

Sarah Cagle

4 years ago

Chase was great! He was courteous, showed me an exact estimate, and explained everything every step of the way. I like that I was texted a picture when he was on his way so that I knew who would be knocking on my door. Proud new member of the Happy Hiller Club!

Victoria Combs

6 months ago

First of all, I don't think I have ever spent the time to post a public review in my entire life..... until now!I was told on the phone that it would be a 69$ fee to come take a look at the issue. If there was a problem to be fixed then they would roll that money over to the cost of the repair---perfect!Well after the plumber cut a huge hole in my ceiling, ran the shower for 5 minutes & glanced in my attic. He said there was nothing he could do. (20 minutes AT most)Then, proceeded to charge me 250$ charge for an extended diagnostic feeI about passed out. I have never felt so ripped off!!!

Blake Praharaj

a year ago

Great company, I would definitely recommend you use them. The guys who helped us out really went above and beyond to solve some issues our houses unique structure caused and were very personable, I would absolutely recommend using them!

Nelson Dunlap

4 months ago

John R. over at Hiller was professional and personable and helped us immensely with troubleshooting and repairing an electrical issue. Hiller now has customers for life!

Jeff Abner

4 years ago

Needed a 2nd opinion on damage done to my HVAC unit. Dewayne arrived on time and gave me a thorough diagnostic test. He didn’t push or try and up-sale. He simply gave me an invoice for what he believed needed to be done. Honesty will have me calling on him again

Alice Thomas

a year ago

I was very impress with the technician. He was professional, courtesy, and made sure I was satisfied with his work before he left. He replaced a door bell chime box.

Joachim Martinez

5 months ago

Amazing service! We care for a fragile family member. Chase came out after hours and on a weekend & handled everything. Can't say enough about Chase. He's amazing!

Chris DeGiovine

4 years ago

We are very pleased with the work done by our assigned technician Brandon Morse. Despite terrible rainy and cold weather conditions, Brandon completed our project to our great satisfaction. Brandon is a true asset to Hiller and we look forward to working with Hiller and Brandon again in the near future. Thanks again for a job well done!-Chris & Janet D.

Jerry Holder

4 years ago

Brandon, did a very thorough and professional job. I am very happy with his work and will call Hiller in the future for my electrical repairs.

Nick Allen Brown

11 months ago

Incredible experience for a menial plumbing job. From the staff handling my phone call and scheduling to the actual plumber that came to my door. What a great company and I will definitely use them again!!!

Lydia Held

5 years ago

I have used Hiller Plumbing and Heating for the last several years on our geo thermal units and an electrical problem. They have the greatest customer service always friendly and the technicians are knowledgeable about every aspect of your heating and cooling system. They are always on time for scheduled appointments which is a big plus for those of us with busy schedules. Thank you for a job well done.

Kaleb Winders

5 years ago

Chase was very respectful of our time and house. Didn't push for more than what was needed and even fixed a sprayer that we thought was broken. Thanks for the great service!

Joel s

11 months ago

Our unit starting making a loud noise. We called and they were super quick to respond and fix our unit. Luckily it wasn’t anything major but I really appreciated the quick response to our needs.

Brad Arthur

3 years ago

They did a great job. On time and professional. Fixed a toilet in our church bathroom. They had to go get a price at supply house and still only charged one hour.

Michael Spear

a month ago

Very quick repair and actually came earlier than expected.

Expensive for a small repair but it was Sunday …

Amy Gleaves

a month ago

We had a great experience with Hiller. Their customer service is so responsive and nice to talk with. They have an amazing system to let you know when and who will be there and they have always been on time for each call. We will definitely use them next time.

Cheryl Brandon

a year ago

Called due to no heat and they got someone out within several hours. He checked the furnace and checked the breakers. We had a bad breaker and replaced it. Also checked the other breakers to be safe.

V. I.

a month ago

A quality company with real professionals. I have confidence in their work. Thanks Hiller.

Julie Curtis

11 months ago

After our unit quit cooling, Patrick V was our service tech who was sent to check on our system. Patrick was wonderful and very informative. He taught us useful tips on how to properly maintain our system. We are very grateful for Patrick and highly recommend him as a service tech.

Shane Coker

5 years ago

Quick friendly service, reasonably priced. Very easy process from calling in to scheduling to technician arrival and service. Technician was courteous and efficient. Upfront pricing and choices. Overall highly satisfied with the experience.

Mark Weber

a year ago

Chase Vaughan did a great job. Explained everything thoroughly, got here earlier than initially expected, and was professional.

Kristina Carroll

5 years ago

Chase was on time and very thorough. He explained everything he was going to do before he did it. My 3-year-old grandson believes he has a new best friend. Chase was very kind and patient with him.

Peggy Swann

a year ago

Chase was wonderful! He fixed one toilet today and will come back Thursday to fix the other one and repair a valve that regulates water pressure. My husband and I were very impressed with him and in the future, if we need a plumber, we will ask for him by name!

Matt Vietti

2 years ago

Had them come out to fix a leaking dishwasher. Hiller is always friendly, polite and professional, no matter who they send. They walk you through everything and explain it thoroughly. Their techs always put on shoe covers, this tech wore a mask, which was great. He fixed the problem efficiently, and explained what he was doing and why. They do a great job warrantee-ing their work. Anytime we have an issue in our home Hiller can help with, they will be the first people we call.

Garry W. Jenkins

5 months ago

John RC Joey did a great job on the install of my heating and air heating and air unit.

Janine Ramirez

3 years ago

Good company! Professional serviceman. Fixed the leak quickly. They charge an initial fee which is then applied to the job. They guarantee their work and they honour that guarantee!

Lauren Scurlock

3 years ago

We had a pretty major mishap with one of our toilets leaking into our air ducts. Atop of that, it happened on a weekend, we were holding our breath at the cost when we called Hiller to see if they could come out to find & repair it. We were told that they were very busy and at the earliest a technician could come would be 9 PM. Much to our delight, our courteous technician showed up at 5:30 PM. He found the leak and repaired it. His courtesy and professionalism were outstanding. We were also happy to find out that Hill or Honors our veterans by providing military discount of 10%. Cost was much lower than we had expected. Thank you so much for treating your customer so well!

Stand Strong Fencing

3 years ago

Steven came out to our office. Very Professional & Courteous. Extremely knowledgable with plumbing. Identified the problem. Company is very very Fair Pricing.

Susan Brown

a year ago

I’ve used Hiller twice in the last 6 months, once for outside repairs at the water meter and then again for multiple inside repairs. Both times they provided next-day service. Bob was great! He was courteous, professional, and got the work done quickly. Afterward, he took the time to explain what the problems were and show us the broken parts that had been replaced.

James Blair (Westborn)

4 years ago

A Hiller technician came to my home in Cross Plains to trouble shoot some weird shortage I had in a room. I made the appointment ahead of time on-line. Hiller called me and let me know where and when the tech would arrive. He came as they promised and did a great job in a short amount of time. The tech, Brandon, was very professional and found the problem. Total time was under 40 minutes and cost was under $100 for even driving all the way out in the country. Great service and great price for the task. Thanks. I am a happy Hiller customer. James Blair

Michelle B

2 years ago

Brian was our technician, he arrived on time and was professional in his demeanor and appearance. Brian drained the water tank and cleaned air filter at base of tank. The pilot light has been going out periodically, and I hoped he would be able to diagnose if we needed a new thermocouple. Unfortunately he did not have the tool he needed to perform that service. I was charged $199. Good work, pricey for services performed.

James Miles

5 years ago

W e had a plumbing problem with our old faucet. It was tough to get the thing out but our Hiller man did a terrific job and took care of the mess and all the old parts , too. Thanks for coming in the time frame that was promised also!

Cary Elliott

2 weeks ago

Tech Danny has been here several times for my ac problem but alway courtesy n professional

Allison E Hardison

2 months ago

Had a leak in shower faucet, liked Hiller so much I got them to fix tub faucet and replace all faucets in bathroom, sinks and tub. They were very helpful, professional, and thorough. Will use Hiller again.

Nick Martella

11 months ago

Excellent experience, tech was very professional even while working in the garage in the heat, appreciate the service!

Rita Qualls

5 days ago

Our AC stopped blowing cool on a Friday afternoon. Of course, this was on a weekend with 95 to a 100° temperatures. As members of the Happy Hiller club, they came out to fix our unit within 24 hours and Jacob Ramage did a great job in finding the problem and fixing it quickly.

Marcos Rivera

a month ago

Glad they were able to accommodate me on the same day.

Marlene Akin

5 years ago

Our technician, Ricky Bibb did en excellent job during our annual inspection. He took the time to explain every aspect of the inspection and the results found. He was courteous, professional, and an asset to the Hiller organization. He made me glad to be a Hiller Club member.

The Cummings

4 years ago

Chase was amazing. Explained everything he was doing and at the same time listened to what I had to say. He smiled the entire time and was just an all around great representation of the company. Because of him I will definitely use Hiller again.

Dorothy Gerber

3 months ago

Very nice professional people, on time and explained everything!

Kelsey Waite

4 years ago

Great customer service. Chase was super knowledgeable and nice to work with. Have all the options to help me make informed decisions.

Charlotte tucker

3 months ago

JeCorey was very knowledgeable about what he does,after having someone eles switching wires around cause my unit not to work ,JeCorey jumped right in there and figured out what the problem was and fixxed it,we will call Hiller if we need any other work done,thank you.

Brad Kissell

3 years ago

Needed a tune up and a small repair on our HVAC unit. Hiller was very responsive and sent two technicians, Jacob and Tristen. Both techs were knowledgeable and professional. I plan to use Hiller for other future projects.

Derrick Hudson

5 years ago

People often post cheesy cliches about how great the service was, the service person arrived on time, the service person was nice, etc...I have to admit I’m about to be one of those cheesy people. Danny was exactly what I believe any professional tradesman should be. He was courteous, asked what I was wanting to accomplish before he started into the project, and even brought in a mat to keep any debris from getting onto my floors. If you are in need of HVAC or Electrical services I highly recommend calling Hiller. If I were you, I’d even ask for Danny personally. You will not be dissatisfied.

Corey Carter

10 months ago

Bob came out and was able to complete an underground pipe repair quickly and for a very fair and reasonable price. Great professional service and would highly recommend

Shavonda Bledsoe

a month ago

My experience with Hiller was the best! They were prompt,professional and knowledgeable. I would definitely recommend them to anyone and everyone! Thanks Hiller??

Larry Tesh

a year ago

Our central air conditioning quit working. We called Hiller & a technician came out the same day. After examining our unit, he gave us our options of either repairing our existing system, which was 15 hrs old, with questionable results due to the age of the unit, or the purchase of a new system. We decided on a new, energy-efficient system. An entire Hiller team showed up the very next morning to install our new hvac system. The technicians were all very professional & a pleasure to deal with! Thank you, Hiller!

Acacia Neal

2 years ago

Showed up on time. Got the job done. Honest and upfront. When he said something was wrong he showed it to me and told me what it’s supposed to be doing. Didn’t just say something was wrong but proved it and fixed it.

James Berry

3 years ago

The young man you sent out was friendly and knowledgeable. He found the problem right away and fixed it even faster. He also resigned us up. You can send him back anytime ??.

Cindy Riggan

3 years ago

Fast, professional, and reasonable. Steve identified and completed the repair quickly. I am thankful to have my laundry room back in working order!

David Figueredo

4 years ago

Hiller came out today to help repair my water heater that had developed a leak on an external pipe. The team were professionals and did a quick/clean job. More over, these guys were nice enough to help me move something out of the way that was heavy and did everything possible to improve my somewhat wet situation. Very happy I am with Hiller today.

Liz Stigall

4 months ago

Excellent employees displaying professional behavior with great, knowledgeable skills in repairing our A /C.

Karen Casey

8 months ago

Hiller is the one if the best choices I have made, they are professional, informative, on time, etc… my tech today was awesome! I can’t say enough!

Traci Smith

2 years ago

Bob showed up on time, was able to trouble shoot immediately, within 2 min I had a quote then 30 minutes later the work was done!! He even put on a new toilet seat that I had in the bathroom that I was going to put on without me even asking. Thanks for helping , it meant a lot.

Rob Johnson

3 years ago

Outstanding service! Fast, friendly, and professional. Couldn’t ask for a better experience. Case Vaughn was top notch. Very knowledgeable and courteous. Job well done!

Brian Ginter

5 months ago

Smelled like something burning. Turned out to be a dust ball disintegrating in the heater coils.

Julie Sorg

4 months ago

Hiller not only showed up but showed out during the worse winter weather of the year. The technician was professional, knowledgeable, personable and had a great attitude even in 13 degree weather. As always, thanks Hiller for keeping my 50+ house going.

Noah Alderman

3 months ago

The technicians were very friendly and knowledgeable. They quickly examined the hot water heater and were able to tell me what service was needed. Repairs were quick and done to a high standard.

Judy Schanie

4 years ago

My technician, Chris, was friendly& professional. He explained all details involved in the checkup of my AC unit & took care to protect my property. Very pleased with this service.

Gina Lemons

a year ago

Called after a long weekend, was told will be delay but someone will be out. They called an hour later and had a technician here within 45 minutes. So pleased with the response, technician very knowledgeable and very professional.

Donna Harris

4 years ago

Rod did a wonderful job. He was very professional and efficient. I would recommend Hiller to anyone needing a quick response!

quincy mitchell

5 years ago

The tech arrived on time. Accessed the situation. Gave me a quote and have everything fixed within 30 min. Great customer service. I will definitely use them again!!!!!!!

Doug Collins

a year ago

Edwin, did a good job explaining what he did and needing a product added to the newer unit, called a hard start saver. Which I approved Edwin to install.
Very pleased with service.

R. Smith

4 years ago

Everyone that I spoke with start to finish with Hiller was friendly, engaging, and professional. The techs that came out today were very knowledgeable and detailed with their assessment. Overall, the experience was great and I will be recommending Hiller to friends/family.

Martha Dodd

4 months ago

We were pleased with all aspects in dealing with the Hiller team.. They were knowledgeable, professional, thorough and finished the job on schedule. All of our needs were met!

shukiesha thompson

5 months ago

Chase was amazing! He was professional and went above and beyond to make sure the issue was resolved. He connected my waterline to my built in refrigerator and made sure there were no leaks, made sure water ran clear. This is after I had another plumbing company come out the day before to check the line. But then that company told me they could not connect the refrigerator. I appreciate Hiller and more importantly, Chase.

JayEnBee

2 years ago

Another good experience with Hiller. Had a new hot water heater installed in April 2018, and each year, the heating element has gone out. This time, it was not covered by the warranty, but the technician discovered that the area around the heater wasn't draining properly. He took some extra time to make sure the area would drain and replaced the element and thermostat. He was nice and professional. Took a couple of hours of my morning, but I'm satisfied with the results.

Neil Hiemstra

5 years ago

Technician showed up on time and was very knowledgeable with his inspection of our plumbing throughout the house. Explained in detail what he was going to do and did very good job.

Chelsey Heimer

2 years ago

The whole team at Hiller was amazing from scheduling through the repair process! Robinlee helped me schedule via chat and then I was worked in and called all well before I expected any response. Gary came out and did the entire repair in record time even having to stop to go get parts a city over. We were charged half of what the big name plumber in Nashville had quoted us when the break was found. So thankful for the quick, efficient, and kind work we were provided by Gary and the rest of the Hiller team!

Derrick Harding

a year ago

Happy customer! Chase Vaughn was very knowledgeable and professional. Got the job done quickly and skillfully. Highly recommend Hiller!

jedimike64

a year ago

Used Hiller Plumbing to install Liquid Propane tank to line inside house for Ventless Firebox. I live in an area that does not supply natural gas and other big company's would not come out and set up because my entire home does not run of propane instead electricity and because of that the big company’s passed to help because they would not make as much money off me in the long run. I have used Hiller for years and they may not be the cheapest they are the best and get the job done right. Happy Hiller Customer for life.

Bobbie Ryan

2 years ago

Chase was our technician. Our water heater went out & leaked all over. Chase was at our house within 3 hrs! This was on as Saturday & he worked until 11:00 PM to get a new water heater installed! He is courteous,polite,professional,knowledgeable and a very hard worker.Hiller does an outstanding job hiring “qualified”People.Thanks Hiller & Chase for unbelievable excellent service. Hiller puts the ?? on their customers faces!!!!The Ryans

Jenna Johnson

5 years ago

We are grateful for their 24 hour service and came to our house within 12 hours of our call to them. Ricky was personable and knowledgeable and fixed the issue quickly. Great service!

Karl Sauter

2 years ago

I am very pleased with the service I received today. Chase was more than professional, he was personal. He spent the extra time explaining things to me as well as making recommendations. Not only did he fix my clogged lines, he helped me remove the lid on my septic tank. I had lost all hope, but Hiller saved the day by making my emergency, 4 women in a house with no usable plumming, their priority. I highly recommend the Hiller experience to anyone.Thanks

Susan Garland

5 years ago

The tech was very kind and arrived on time. He did the work thoroughly and well. The invoice amount was exactly what I had been quoted in a previous estimate, so there were no surprises.

Jason Helton

3 years ago

The most professional service I have ever had. Richard Bibb was my techician and he was very thourouvh and hit the work done fast. I want to thank you all for getting my air fixed !!!!

Brooke Martindale

4 years ago

We were so happy with our service this evening! We had a clogged kitchen sink and Hiller Plumbing was able to come out within a few hours. Chase was super friendly, professional and explained exactly what was wrong with our drain. We would absolutely recommend using them in the future, especially Chase!

Allan Corbin

2 years ago

Only issue that I have with them as that I was told the technician would have a water heater with him. When he arrive at 8:30 PM and had no water heater, it made it impossible to fix the problem that night. Had I known, I would have bought one and had it waiting on him.

Debbie Ament de Nunez

5 years ago

Our AC went out. It just wasn't cooling. Hiller fit us in and came out on Saturday. They were professional and eventually found the problem. An obscure switch on the geothermal pump had failed. Switch was replaced and we're up and running again. Thanks guys.

David Rust

3 years ago

Chases was absolutely wonderful! He walked me through everything that was going on with my sink and piping. He was very patient with and lovely to talk to. He did a great job, and I will definitely continue using this service.

Linda Jones

9 months ago

First time using them and they have a fan of them. Price was very reasonable. Tech explained everything to me. Would highly recommend.

Matt Buckman

7 months ago

They were right on time extremely helpful and friendly not to mention affordable highly recommended

Hardbark

5 years ago

I called several companies for my Hot Water Tank issue. Hiller was the only one that responded . We purchased a new State Water Heater. The install went like clock work and looks great. From start to finish everything was done in a professional manner. They did what they said the would do on time and on budget. The Service Technicians Adair and Rodney did an outstanding job. What a Great company to deal with. I will recommend Hiller to my friends.

Mason Whitt

a month ago

Associate working on the unit was helpful and nice. Pricing is confusing.

Daniel Stephens

4 years ago

Contacted Hiller on a Wednesday and their appointments were booked until the next Tuesday. They were able to make time to fit me in and ended up sending a tech out the same day about an hour after I called.Chase arrived and greeted me with a smile and a high level of professionalism. He immediately diagnosed my issue and gave me estimates on the replacement part and a rebuild. He never pressured me on either and let me make my own decision. I decided to go with the rebuild, and Chase was in and out in about 30 minutes. Toilet was fully functional with no issues.I was impressed by the customer service delivered by Hiller and Chase. I’ll definitely be calling Hiller next time and asking specifically for Chase!

Joy Tingle

a year ago

We just moved to a new home and had some big issues with our toilets and showers backing up and not draining. After having roto-rooter come out 3 times and make the problem worse, I called Hiller and they were fantastic and kept me informed and they did their best to explain everything and fix everything. They’ve made me a customer for life! Bryan is a great plumber!!

John Ryder

a month ago

Jon and Joey were very professional and efficient, would definitely recommend.

Robert Rosenblatt

a year ago

Technician was super professional and knowledgeable. He was here quite a while, but he also replaced the pipes leading in to and out of the water heater. VERY happy to have hit water again. Almost passed out at the price, though, which was more than twice what this cost 9 years ago. But everything about the service and installation, from the minute I first called until the technician left, was top notch.

Dr. Jeremy Fyke

5 years ago

Covered work under warranty 100%. Danny, our technician, could not have been more friendly and helpful. Specifically, what I appreciated most about him is that he walked me, very clearly, through the work that was going to be done without it feeling like he was overwhelming me with information and/or need for approval. Quite possibly the best technician we've had at the house to get work done--and we've had about as much work done in the past three months as you can have done.

Mike Anderson

8 months ago

The service technician was friendly, respectful and professional. The office called a couple of times to keep me updated as to when the technician would arrive. The technician also call when was headed to our home. Overall great service and company.

Ashley Schaubert

3 years ago

I called them on a Saturday at 3:30pm and they were here by 6:30pm the same day. Colton was very efficient and knowledgeable. He made sure I knew exactly what was going on and what he was fixing. I would highly recommend for any HVAC need, especially emergency related!

Shanna Lawson

5 years ago

Had a great experience with Joshua with my plumbing tune-up. He was professional and knowledgeable. He fixed a flushing issue I’ve had with my new toilet since I bought it a couple years ago. He also discovered and replaced a bad pressure valve that would have caused future problems for my house. Thanks for the great job!!! I really enjoy my Hiller Service every year!

Karla Rivera

3 years ago

Originally it went from a non urgent clogged toilet to a disaster with anything that could run water. After speaking to customer service they were able to fit me in that night! Brian was dispatched and arrived quickly. He was very knowledgeable and respectful. He answered all our questions and did not leave until he was 100% sure we were happy. Will definitely be using them again!! Thank you for the great customer service!

Crystal R.

a year ago

The entire process was seamless. Gary was very professional, detail oriented and accommodating! He went above and beyond to make sure our problems were taken care of! We are very satisfied! We recommend calling Hiller first!

Leslie Garrett-Stephens

9 years ago

Worst service company I have ever tried to deal with in my entire life! They are crooks. Sent an unlicensed service tech to my house that did not know what he was doing. Made me pay for a part on the spot that I did not need. Threw them out of my house.

Glenda Fitch

3 months ago

Very Goid Service and nice help

Wes Pauls

4 years ago

Great job! Both techs were very friendly, they came in figured out the issue made the needed repairs and they were gone! The charge was fair for the work that they did.They also called and asked if they could come early.Will definitely be using Hiller again!

T Mac

10 months ago

We had a new HVAC system installed today. Jonathon Ward and his assistant did an excellent job. They were very professional, and went above and beyond to complete the job to our satisfaction.

Karen Charlton

3 years ago

I had an appointment for Saturday, but they were able to get to me a day early! Brian arrived on time, fixed the leaky sink, and cleaned up in no time. He was professional and courteous.

Regina Ambrose

4 years ago

Polite, professional, and friendly. Had their own little dirt buster cleaning up any residue. I am very pleased with the work that was done and completed.

Jeremy Harmon

4 years ago

Inexperienced personnel, I had to fish the wire down the wall myself for my thermostat, wasn’t explained to that the eco bee was better than the Honeywell the project took way too long to complete, my honest experience

Emily England

a year ago

Chase was absolutely amazing! He even showed me how to fix my shower the next time I have a drainage issue. I felt safe & very taken care of which is a big plus when your a women alone at home with a child.

Paul

a year ago

Everyone was fantastic!! From Brian, the Project Manager, to Cody, who provided a complete team diagnosis, to Lucas, the guy who completed the install. Couldn’t be happier. Also, Melisa from the office was super helpful as well! Outstanding work team! Thank you!!

David Williams

6 months ago

Service technician was very polite and knowledgeable with the job details. We are very pleased with the job completion.

Sheila Prather

4 years ago

Jeffrey was great! Very patient, listened to everything I said and gave me the impression he was genuinely concerned about my repair!

Trina Henson

6 years ago

Top notch service. Plumbing technician Jeff went out of his way to make sure, that although he could not fix my septic tank issue, I would be able to use some water over the weekend. When he was leaving, he accidentally hit my mailbox, but stayed late attempting to fix it. Although he couldn't fix it himself, with the help of Vanessa, Brian and Kevin, my mailbox is repaired, reset and looks amazing! Thanks to all involved for the special attention and courtesy. I will definitely contact Hiller again for any future needs and recommend to my family and friends.

Rebecca Legros

4 months ago

Technician was courteous, answered all my questions. Gave helpful suggestions on care of unit. Put me at ease about my unit.

DONNA MORSE

4 months ago

Dryer vent cleaning. Excellent job and professional service.

Jonathan Arthur

4 years ago

Chase was here within a half an hour after I called extremely friendly and knowledgeable he fixed the problem and made sure everything was put back properly extremely good worker would recommend 100%

George Bare

a year ago

Arrived on time and as promised. Very friendly and helpful!! Great personal care and done sooner than anticipated. We would recommend and use them again!!

Glenn Jenkins

2 years ago

I’ve now learned from several friends previously employed by hiller that it is common practice to send out the new guy for your repair and then if he can’t fix it then they will send out the experienced tech. This is exactly what happened to me this kid came out said he fixed it and that he’d only have to charge me the 79$ service fee. He did not fix it they sent the more experienced tech out he was polite and seemed knowledgeable only problem was it was 400$ for the repair. So not only did they not refund my first 79$ service fee but they also failed to mention I could put in a new water heater for repair price. Happy you’ll be or it’s free what a joke!

Anthony DiGioia

2 years ago

I own various properties and use various disciplines. Chase was hands down the best service technician I have ever worked with. Very well mannered and knowledgeable about his trade. The job was an absolute hot mess but luckily it was raining and 10pm at night. That always makes finding leaks more fun when it is 3 to 4 feet under ground at the water meter connection. He found issue discussed plan with me on how to repair it and what the cost was going to be. He came back next day when he said he would and fixed connection, emailed pictures and took payment. I am very pleased.

Shaun Petyak

4 years ago

Mr. Jacob and Mr. Jon did a great job on the install of my HVAC unit yesterday. I tried to give them space but ended up looking over their shoulder the entire time. They were very patient and kept me involved thru every step of the install. I plan to call for my needs in the future and would definitely recommend to a friend.

J Carter

5 years ago

I had the HVAC Tech, Plumber and Electrician and his apprentice at my house today. All four men were extremely polite, professional and very thorough in their tune-ups that they performed...the best experience I have encountered in a while- very pleased!

Judy Cooper

4 years ago

Dewayne, who has provided service to our house was once again, direct, polite and efficient. He found a problem with our system, did not pressure us for replacement but indicated the repair would be needed shortly. I appreciated his candor and his workman like demeanor.

Joe Haubenreich

a month ago

Brandon Lawson's competence and friendliness gave us confidence that he was doing what was needed, in the best way, to resolve our drainage issues. We're completely satisfied with the service we received.

Wayne Raymer

a year ago

Katie was very professional and nice. Did a great job. Ice maker was leaking so she put in a shut off valve.

A L

3 years ago

We have used Hiller twice since moving here and both the technicians sent were great. The company is a little more expensive but the quality of there work is stellar!!! If you want a company that goes above and beyond for there customers this is the company.The first time we called because we thought a water pipe was leaking. Steve came out and figured out a boot on our roof was not sealed and causing the leak. We did have old pipes and decided to redo some of them. He did an EXCELLENT job. Steve has been a plumber for years and you could see that in the quality of his work.We decided to call Hiller again to redo our electric since our first experience was so great. Brandon came out and did a FANTASTIC job! Brandon went above and beyond. The job ended up being a bit bigger then expected and poor Brandon was here the first night until after 10pm. He wanted to finish but he had worked straight thru the day so my husband told him to go home and come back tomorrow- we felt so bad for him. Brandon did a excellent job. The quality of his work is unmatchable. The TN inspector came and told us the job was done above and beyond of what he had to do.I hope Hiller knows how lucky they are to have two awesome technicians that do top quality work. If we ever need any type of work in the future we will definitely call Hiller.

Team Fuchser

4 years ago

We called Hiller at 5am because our heater quit working. They sent Conrad out early this afternoon, he diagnosed the HVAC issue, ran back to Nashville to get thr necessary part and was back and has our heater up and running already!
Very satisfied from the customer service call to the fix.??????

Pamela Perry

2 months ago

Hiller came to my house to do yearly maintenance on my tankless water heater. While there, they installed a kitchen faucet that had broken a few days earlier. They were not scheduled for that. It was the first time I have used Hiller. They were prompt and very polite and efficient. I was so glad they were able to get both jobs done even though they only knew about the one.

M Rhatigan

2 months ago

Alan was prompt, courteous and very personable.

Mercedes Johnson

8 months ago

Very nice and knows his stuff would definitely recommend anytime

Kathleen Duncan

5 years ago

I called yesterday to get my water heater checked and got a work in appointment today. They sent Chase, who is a very pleasant and conscientious plumber. He spent the time giving me the information I needed to make an informed decision. You can tell he takes pride in his workmanship. Good job Hiller and Chase!

dara schuster

3 years ago

My Hiller agent, Bruce was great. He arrived on time, diagnosed the issue and took the time to explain the solutions. He was knowledgeable and patient, a true professional. I will surely use this company again and I highly recommend Bruce.

K M

a year ago

I needed a replacement vent cover after my mine fell apart. Hiller was the only company I called that was able to come out quickly. They had to come out twice and were on time on both occasions. They were very friendly and professional and took care of the job quickly. I had been worried that it would be a bit complicated due to the location but they had no problems. Would definitely recommend and use again!

Joe Sholes

5 years ago

Dwayne was knowledgeable of my HVAC system, showing me of the problems and condition, the old system was in. Informing me the best fix and the best way to save money in the future would be for a new unit to be put in. I have to agree with him 100%. I'm glad I chose Hiller plumbing,heating and cooling

Brad Williamson

3 months ago

Very friendly, professional crew. Careful but speedy work. Left the site as clean as they found it.

Preston Wynn

2 months ago

We have used Hiller for a long time they never disappoint. The guy that came and serviced and cleaned our a/c unit was very knowledgeable back to 5 stars Hiller

Matt Graham

3 years ago

Very happy with the two techs that came out for our strange plumbing problem. They were very thorough and spent time talking to us about all the possible causes and solutions before we decided on a course of action. I saw the Hiller ad in a local movie theater, and am very happy that I called them. Thanks! Go Cubbies!

Elizabeth Lucatero

3 years ago

Brandon did a awesome job. He was on time and was very friendly. He fixed the problem with ease. I highly recommend Hiller and will be using them again in the future.

Michelle Frasier

a year ago

Would highly recommend this company the Plumber Brain explained our problem and solve it (used video to scope the problem). I liked that Brain placed booties on before entering our home. Thanks for keeping me informed as of the arrival time

Bridget Radford

5 years ago

Colton Jones was the service tech who came out to do a preventative tune up on my furnace. He was very professional and really nice. He had a lot of patience explaining to me a repair my very old furnace would probably be needing in the near future. He wasn't pushy about it. He seemed very understanding that I was hesitant to invest more money into it yet could not afford a new unit at this moment. He also took the time to explain my options of replacing the whole hvac system or just the furnace or just the ac and the ok, I forget what he called it but it is on top of the furnace. I really appreciate knowing what my options are. I don't know if Hiller is the cheapest or not but they have always done right by me and I trust them without a doubt.

Natashia Creecy

a year ago

Ryan was out for some electrical work at my house today. He did amazing work. I am so glad I get to work with such great people everyday, who put so much effort into making sure every job is done properly. You're the best, Ryan.

Rickyna Springs

5 years ago

DeWayne was on time and very nice. He answered all my questions and helped me understand what I was dealing with. He was very informative. Thank you for your service DeWayne.

Hal Balthrop

4 years ago

Scheduling an appointment for an estimate was easy and accommodating to my schedule.For the estimate visit, Danny and Brandon were on time, very pleasant and professional and made several suggestions on how I could accomplish my project’s objectives more efficiently and cost-effectively.I also rejoined the Happy Hiller Club and saved even more money not to mention the included plumbing, cooling, heating and plumbing system checks throughout the year.I had also solicited a quote from another company for this same work and it was much higher and more complicated based on their (other company’s) recommendations - even with their club program initiative.This was one of several experiences I’ve had with the Hiller Company - all have been exceptional and I will be a return customer!

Michelle Miller

5 years ago

Very Disappointed!! We bought a 11,100 $ Top of the Line in 2013 ! I'm so sad about the B'S we have been through with Hiller . Hiller has put 5 or 6 parts on the Brand new unit it still DON'T Run right I know they sold us a Lemon rebuilt unit And we Cash $ money for it. We have been very very Nice about this and they act like Well what do you want Us to do about it ?? So what do I do ?? ??

Mark Stansberry

6 years ago

Jim K. from Hiller Plumbing has to be the most patient person I have ever met. My home has a very difficult area for the Gas Water heater, and Jim literally spent a hour going through options with me. I highly recommended Hiller for all plumbing, HVAC, & home services. Not only do they give great service but they care. Great Job Jim & Hiller.

LP Biggers

5 years ago

Plumber was not knowledgeable. Repairs made did not repair issues, facets still leak and the toilet is still running constantly. I sent pictures prior to plumber appointment to make sure they would know the issues, to no avail.

Harrold Henderson

2 months ago

We have (3) properties and use Hiller for all our maintenance needs. They provide excellent service and answer customer questions and are very responsive.
One less thing for me to worry about.
I trust the Hiller team to do the job at a fair price.

KMickle16

4 years ago

Hiller is wonderful, great customer service, phone calls, texts, and emails to let you know your technician is on the way along with a picture of that person. Great communication while completing the work and is respectful of your home. Highly recommend!

Jacob Sundstrom

a week ago

Brandon our plumber and Chris our electrician were phenomenal, we just purchased our home and wanted to get more thorough inspections done they gave us upfront pricing, went into detail about what we needed to fix and gave us estimates on repairs! Thank You for being so thorough and detail oriented!

Xylia

4 years ago

Came home around 4:30pm to a leaking water heater. Hiller was able to send out a technician that night to fully replace it. He was very polite, friendly, and able to answer our questions clearly and without sounding patronizing or condescending. Hiller took what was a stressful situation for my family and made it painless. We'll definitely use them again!

Shane Grider Pruitt

5 years ago

Hiller backs up their work. Today they came out to do an air conditioning check and we had to have a motor replaced on a unit they installed a few years ago. It was under their warranty so it was free parts and labor.Their techs are always polite and tell you exactly what they did. They have also come when our heat went out at 11pm one night and worked until 1am to get it back on.

PJ Taylor

a week ago

We made a call for a clogged kitchen drain. The technician was very professional and knowledgeable. His arrival was very prompt. He addressed the issue and had it opened in no time.

Ian Isham

3 years ago

Chase was my technician. Arrived on time and quickly got to work. Gave me relevant professional advice and recommendations. He presented me with a couple of options and was done quickly, even showed me pictures and video of his work! Very personable and professional, won't be going anywhere else for my home repair needs!

van hohe

4 years ago

As always, Hiller came through exactly as promised in scope of work as well as cost! Nice to know they are just a phone call away & reasonable in their fees.

CV

3 months ago

Electrician did not fix my issue and left a mess on my floor that he covered with my trashcan.

Clarence Walker

4 years ago

It was a pleasure having Chase Vaughn repair my kitchen faucet. He was the consummate professional. I am extremely satisfied with his work and will request his services again if needed.

Marion Wilkins

5 years ago

Chase was exceptional. Very professional and polite. He introduced himself, asked about the problem and solved our problem with ease.

Tiffany Gaines

7 months ago

Excellent service, very professional, and very thorough. We had an emergency and within an hour, the technicians were here and the water heater was replaced with no issue. Would definitely recommend and use again!

aaron snodderly

2 weeks ago

So far, the hvac work they did at our church was above and beyond. Thank you!

Hiller Plumbing, Heating, Cooling & Electrical