Best Tankless Water Heating in Austin TX

AC unit decided not to work. Showed up same day, prompt and was able to get a temporary fix while we decided on how/when we wanted to handle a more permanent solution. Provided explanations and options for moving forward. Not pushy loved that! Will be ordering a whole new system through them and the financing they offer.

Darius was very professional and extremely helpful in identifying and correcting the issues within our unit. He is well versed and went above and beyond to verify that everything was well and good before leaving. We appreciate the proactivity and recommendations to prevent future issues and will hire Darius again in a heartbeat.

My appointment window was from 8 to noon. They didn't show up until 7:30pm. No call no update that it would not be in the scheduled window. The repair was fine but very expensive. Could have had it fixed for less elsewhere after calling other companies about the problem and asking for estimates.

One day in my house the air conditioning began to sound strange, I did not give it much importance because I thought it was common, to my surprise it was not, after 10 minutes smoke began to come out of the appliance, I had to turn it off immediately but the heat was unbearable, I looked for a tech near my area and I found this company on Google Maps, I called the company a little worried hoping that they could help me urgently, the person in charge of the telephone line told me that he would see if I had any tech available and would call me back shortly, within 10 minutes he let me know if there was availability and within 30 minutes Kendrick was at my house, he did a deep clean and repaired my air conditioner, he also gave me several maintenance tips, I felt very happy with your service.

This company was recommended as a subcontractor through Home Depot. I scheduled a simple AC maintenance service for Monday, May 20, but didn't hear anything from the technician within the scheduled time window, so I called to check and make sure I had the right information in my calendar. I was told my information was correct, but that they were behind schedule that day. I rescheduled to be the first appointment today, Saturday, May 25, and was told I was scheduled in the 8am to 10am window. At 10:10am, I still had no communication from the service tech or the company, so I called them again to check status and was told they would have someone on the road to me within 30 minutes. It is now 4:25pm, and no technician has arrived, nor have I had any other contact from the company to explain the delay. I sent a message to Home Depot, letting them know the situation with this recommended subcontractor, and am posting here to warn other customers. I still need to have my AC checked, but I guess I will have to find another, hopefully more reliable, company to meet my needs.