Best Sewer And Main Water Line Repair And Replacement in Austin TX

Not impressed with this company. Every time this company was scheduled to come fix my broken Pipe they were late. Each time I’m told a time frame and they arrive 2-3 hours AFTER the time frame. For two nights in a row (because they were late to their original time) I have had men in my home past 10pm on weeknights. At 8:30 I asked how much longer and I was told 1hour with cleanup. It’s 10:30 and they’re still here. At some point they need to say “ma’am we’re going to wrap it for the night we will be back at 8:00 to finish up” this is so unprofessional! I have a son who needs to shower and prepare for school. Their dispatch department is rude and unhelpful. When I called to see the estimated time of arrive I was told “you’re in the schedule, they will get there when they can.” After spending upwards of 5k you would think a courtesy call when come into play. The technicians on the second day said things like “sorry this is taking so long, we’re looking for parts.” They felt unprepared and the dispatch was completely unprofessional. No plastic barriers were placed. There’s dirt and crap everywhere!I would’ve given 1 star but my tech Issac on the first day was great.2/10 would not recommend this company

Arthur was exceptional in my visit. Super patient, was willing to help open a closet that was bolted shut with a non-functioning lock. Fixed the problem in only a few minutes. Thanks!!

Needed to remove old dishwasher and install new one. I also needed an electrical outlet installed. Michael, Isaiah and Daniel were wonderfully polite, friendly and courteous! Above all they were very knowledgeable and efficient. I am very pleased with my new dishwasher and I highly recommend their services.

We've used several service companies off and on over the years but for major repairs, Fox is the way to go as they are the most professional. Our most recent repair was an $18K total air conditioner replacement with electrical spike protection. The main service technician we interacted with on the install and followup, Rick Cannon, was the most knowledgeable, friendly, and helpful technician we've every had the pleasure of having had the pleasure of having in our home.

Great company. Ricky is great!! I have used them the past year with some plumbing work around my house and last night they came to fix my air conditioning getting ready for the holidays. Recommend 100%.

Came home from vacation to a hot house. Called and Troy was there and dine a fantastic job. He was knowledgeable and provided very good customer service to us. He was very helpful in explaining what was going to be needed as well as what was needed. Pleased with our servi d.