Best Heating in Houston TX

The technician was very professional and very knowledgeable. Completed the installation in less than 30 minutes. My only issue is that this company is extremely expensive! $215 to install a standard ceiling fan is quite pricey.

I am extremely satisfied with the electrician service provided by this company. The electrician was prompt, skilled, and fixed the issue with my outdoor lighting efficiently. I highly recommend them.

The customer service representative on the phone was very helpful. He gave specifics about the installation and explained why certain things should be done a certain way. He was very skilled and polite.

Great customer service. Great prices works fast and gets the job done right the first time.

I had a great experience with this electrician service. The electrician was knowledgeable, friendly, and quickly resolved the issue with my faulty wiring. I would use their services again.

Rolan with West Houston Electric was absolutely fabulous! He thoroughly assessed all of our issues and provided an estimate before any work was started so we were all on the same page. He worked efficiently, completely cleaned up after the work was done (and even brought a floor mat and booties so he didn’t track in dirt), and was so professional and kind. I would definitely recommend Rolan and West Houston Electric.

I had to summon an electrician after numerous attempts to restore a senior parent's partial power had failed. The electrician arrived that afternoon after making a prompt response. He was excellent and explained to me how he knew so that I could fix it. The issue was resolved.

I had a new build and Blake has done all the electrical work. He is very professional and very helpful with my many questions. I just found him in a google search. I would call him again for any electrical needs.

Used this company on many occasions. Very professional and easy to deal with. Highly recommend.

Horrible customer service from both Ronnie and Kristine Fox. I called to check the status of a maintenance request for one of our properties. The tenant had stated she had not received a service call and needed service. Kristine was very rude when I asked her to confirm the contact number for the tenant. This is a reasonable request when the tenant states they haven't received a call for a maintenance request that was submitted over a week ago. Instead of resolving the issue Ronnie would rather cancel service than get to the bottom of why the service tech and the tenant did not connect.I have been in the business over seventeen years and a service company like this should be avoided. There are allot of good service companies out there and I recommend finding one of them like I was able to do within an hour of speaking to Ronnie.

Professional with the consultation. Got the job done! Expect a long wait for people coming to fix & 4-6 hours if doing installations. Overall, nice & skilled workers

Over a week ago, I contacted John Moore Plumbing about a hot water heater that wasn't working. A technician came out and told me I needed to replace the Thermal Pile Assembly (pilot light) and they would be back that afternoon to install. Later that day the technician called to say it is not a generic part and I should contact the manufacture since it was still under warranty. The original work estimate was for $1350 and I paid a deposit of $700. Per the technician, I ordered the part and paid $50 to have it overnighted to my home. I arranged with the technician to have the installation done Wed. (6.22.22) morning between 8-12. Just to be sure I called Tuesday morning to confirm; however, there was no record of the work order. I asked to speak to a manager who danced around a bit but agreed she would have someone out this morning between 8-12. This is particularly frustrating because both the technician and service manager knew I was in Galveston with my family and would need to drive back for the appointment this morning. Well at 11:00 this morning I called John Moore to check on the status. Per the person I spoke with, the technician that had my work order had been reassigned and I was no longer on the schedule. I asked to speak to a manager and was told they would get back to me in 2-4 hours which seems to epitomize the service experience I've had with the company. To be fair, they finally got the message when I told them I planned on posting a very unfavorable review. I have since had several follow up phone calls and a technician is on his way; however, no customer should ever have to deal with this level of incompetency, particularly after you've paid them $700.