Best Design Build Contractor in Phoenix AZ

Completely unimpressed. I called them this morning just before 9am during their business hours. Their answering service picked-up and I relayed that I wanted to simply speak to someone at the company for about 10m to determine if the project we had was a good fit for them. She proceeded to ask me several questions to gather my contact information and then informed me that no one was available. She offered to schedule a quick call, but the next available time was TWO DAYS later. I politely declined. If this is the kind of intimacy and customer service Phoenix Home Remodeling delivers, I do not plan on ever being a customer.

EDIT on June 24, 2021: After reading this company's response, I increased my rating to 3*. While the response was fair, I do think the impersonal nature of an answering service (not actual company employees), coupled with the fact that availability for a very quick initial discussion was a full 2 days later would still keep me away from engaging. If I am going to work with someone on a project, I'd like to believe that the importance of a quicker response time and a more personal, direct interaction is paramount. Speaking to a third party service tasked only to gather my contact information and mechanically schedule a ~10m call 48 hours in advance does not give me the sense that this company is eager to engage their client base. That said, given the fact that I did NOT use their services, 1* admittedly felt harsh. I wish PHR the best of luck and strongly suggest they reconsider their screening process.

A few years ago, we had several significant cracks in the plaster walls and ceilings of our 1910 Craftsman bungalow. Rod with Homework Remodels was able to fix them all in one day and even now we can't tell where his patchwork starts and ends. Having a 100+ year old home in Phoenix, we're always looking for true craftsmen that will respect the style and idiosyncrasies of older houses and not just do the quick and easy fix. Thanks, Rod!

Sunset Tile did a terrific job on our kitchen and bathrooms remodel. Mark was great to work with through the design phase, and he had some great suggestions to improve the functionality of our kitchen. Paul and his crew were very professional and always left our house very clean each day throughout the remodel process. They were highly recommended by a couple of friends that had used them , and we are completely happy with the work they did for us. We would definitely use them again and recommend them to anyone needing some remodeling in their home.

We just had our bathroom slightly remodeled by AZ Bathmasters. We moved the shower to where the bathtub was, and where the shower was, we had them change to a closet. Bathmasters came out within two days of us making the initial phone call. We also got quotes from three different companies aside from bathmasters.

I can't say enough about the service we got from AZ bathmasters! There were quite a few things that my wife were unsure of as far as color, style, etc, and we told bathmasters to just use their best judgement. Looking at the finished product, there is not a single thing my wife or I would change! The service we got from them was amazing, great communication throughout the project, and even though we did not specify, they used very high quality hardware and materials. I have no hesitation in giving bathmasters 5 stars and recommending them!!

So bad

They were very attentive to my small job and the female worker was very good and experienced. I would give them an A+ rating.

Maxum is excellent contractor

Took them over 5 months from start to completion to install our new master bathroom after telling us it would be 5-6 weeks.
Fast forward five almost (5) years later and the cabinets are falling off the walls because they were not properly secured. Since we know we are out of warranty, and we don't want another multi month fiasco in our bedroom, we will have to bring in another contractor to reinstall our master sink and cabinets again.
We wanted our dream bathroom, we did not go with the cheep contractor here. Very disappointing.

Tom is 1 of the best maintenance guys around!

The craftsmanship was excellent, and they are are pleasure to do business with. Very friendly and customer service oriented.

Legacy and the team of Jeremy, Debbie and Derek did a fantastic job on the remodel of our master bath, bedroom and Panoramic doors in our great room. Jeremy incorporated everything we were hoping for in his plans. Debbie's eye for what works together is spot on. We thought we had everything picked out and unbeknownst to us she sought out 2 different tiles to compliment the wall tile in the shower, presented it to us and it was a WOW moment. Derek was fantastic coordinating all the subs, was on site every day himself, and kept us informed daily about who would be working and what time they would arrive. His communication with us was greatly appreciated. We would use them again and recommend Legacy with the team of Jeremy, Debbie and Derek to everyone.

I'm not one to write reviews or post online; however, it would be a disservice to not share our experience with anyone looking to remodel. I posted the before and after pictures for visual reference. West Haven Builders did a phenomenal job with our kitchen remodel. They listened to what we envisioned and turned it into a reality. They were professional, responsive, and provided quality service as well as outcomes. I trust West Haven Builders and would highly recommend their service to anyone who may be looking to remodel; you will not be disappointed. We will use West Have Builders for any future needs. CT

I highly recommend using Neoteric Builders LLC for your home renovations! We hired them to redo our hallway bathroom. They took it down to the studs and rebuilt a beautiful new bathroom! They offered suggestions as to lighting, electrical, paint color, etc.

The quality of their work is excellent! They are neat, timely, and professional. They kept us apprised at each stage of the work and answered all of our questions.

We are so happy with the job they did that we’ve scheduled them to redo our master bath as well!

These guys are great, easy to work with and reasonably priced!

Replacing my shower, I thought about it for 3 years and when i found Bathlogic, i was impressed with the product. The service was outstanding as well. Fair prices and a great experience!

We were having trouble with some new smart switches we had an electrician install. When we continued to have problems them we contacted Dakota from Republic West Remodeling. I can't say enough about what a pleasure it was to have someone that showed up when they said they would and did what they said they would to. He wanted to solve the problems as much as we did. He spent hours going through and correcting the issues created by the original vendor. He made sure everything was working the way it should. We'd highly recommend him to anyone. Thank you!

Very happy with our new kitchen. Joe’s customer service was outstanding. He made sure that we were completely satisfied with all products. All the subcontractors did outstanding work. Wouldn’t hesitate to use this company again.

Was very grateful for your efforts and the final result, much appreciated.

High character guys: courteous, respectful and extra careful not to get the rest of my home dirty during the construction.
Thank You!

We had Diamond Granite replace our countertop after having new cabinets installed (by another company). They were punctual, responsive, and there was no pressure during the buying process. Scheduling and installation were equally easy and smooth, with the countertops being installed on time and by a friendly and responsive pair of workers. I will recommend this company to others. Note: if you see torn-up drywall in the picture, that's on us - we're going to do a tile backsplash ourselves.