Best Custom Furniture in Phoenix AZ

Steve and his crew did an excellent job on 3 bathroom remodels for us. All 3 turned out better than we could have expected. Excellent workmanship, fast and on time. Anything extra was communicated to us clearly and was definitely needed (replacement of rotted underflooring or more tile to raise the height in a shower). I would definitely use him again and would recommend him without hesitation.

I would like to give a 1-Star review but to be fair, I will give a 2-star review because the job was completed. Just as a quick overview, I would not recommend Holtzman Home Improvement.

PROS and CONS List below:

PROS:

*Bathroom remodel was completed.

*Liked cabinet finishes and style options.

CONS:

*We were given a timeline of 6-8 weeks for project completion but ended up taking 6 months.

*In contract, the introduction page says that Brandon Holtzman “… will personally meet you and visit your job site several times throughout your project to ensure quality and care is not only in the workmanship but also in our demeanor.” Never met the man; not even once.

*“Designer” which they refer to as “sales-person”, had a hard time keeping up with the demands of our project. Made numerous mistakes in terms of measurements that caused wrong products to be ordered and mistakes in the actual remodel. Assumed certain details about project without consulting us. Example: Cabinet above toilet was bigger than expected (inaccurate measurements) and overlapped on to the exhaust fan, “Sales-Person” assumed that we were just going to move the exhaust fan altogether; this would have cost us hundreds of dollars to move the fan 2-3 inches.

*Crew would show up whenever, sometimes not at all even though scheduled. Had crew show up at 6am without notice multiple times. Had to state over and over again for a start time that worked for my family; between 7-8am. Nothing ridiculous. No consistency whatsoever.

*Some of the crew did not speak English, which I absolutely didn’t mind at all. But Project manager, “sales person”, did not speak the language. I never expected to be the sole translator numerous times in person and on the phone. Because of this language barrier, numerous mistakes were made on our project.

*Crew would come to job site and not know the status of our project, therefore would ask me questions about what needed to be done, as well as certain technical details that only a professional would know (example: electrical).

*Crew would come to job unprepared and would leave to go to Home Depot for 1+ hours to grab material. Not sure if this is standard, but I believe that they should have been prepared for the day’s work at our project.
*Overpriced. Example: Updated replacement of bathroom exhaust fan that was picked up at home depot for around $45.00-$55.00 and less than an hour to install, cost almost $400.00.

*Project manager forgot to discuss details of our project to team so there were details that were left out. Example: Requested to have a shower bench installed; shower was “completed” with no shower bench.

*Project manager and “sales-person” should have communicated more in terms of our project details; numerous mistakes could have been avoided.

*Low quality of materials: tile/grout. Numerous tiles are cracked, chipped, and grout has already started to come out in chunks. Also, grout that was never wiped off, has solidified and won’t come off.

*Already have water damage; yes, water damage in a bathroom on a pony wall that neither the project manager and “sales-person” gave input on how to finish to avoid said water damage.

*Was double charged, and charged for work not done. Caught mistakes by thoroughly reviewing receipt and was reimbursed. If I didn’t catch these details we would have easily been overcharged.

*At the completion of the project you are given a 5-year warranty. We have recently contacted Holtzman Home Improvement to come and fix said damage and have not heard back; it has been a few weeks already.

*Their slogan is “People should do business with people they trust”; would not recommend.

Xtra Mile was comunicative, and easy to work with. Work was finished before their timeline and looks great. We had them install a new tile shower that is perfect. Tile and drywall in our worship. They even painted. It has been a pleasure working with them.

Did a good work in my house for a gaming room and bathroom.. recomend 100%

The company just finished repair work at my house and did an excellent job. Steve is very professional and the quote was right on, with it actually coming in at a lower cost than anticipated. I highly recommend Sun Country Renovations.

Russ was a pleasure to work with. He was knowledgeable and reassuring. The total bill was reasonable and I plan to use them again for future renovations.

The worker did a great job on replacing 3 broken tiles. He took his time to make sure that the work was done correctly and to make sure that no additional tiles were damaged. Highly recommend handyman connection for anyone’s handyman needs.

Trademasters has done several jobs for me , always prompt, curtiious and professional. They have always finished the job on time . I have always been satisified with their work.

A basic professional that is knowledgeable, expert and also terrific to work with! Remodeling a cooking area is such a huge bargain that we put it off for quite time. The planning was really extensive. We had a terrific exchange of suggestions to ultimately develop the style and products we wanted and the end result shows it. We have a kitchen area remodel that is perfect for our household and also way of living.

I cannot recommend Earthen Co Interiors enough... Having never used an interior designer before, I was a little hesitant, not knowing what to expect but Emily Johnson KILLED IT! I immediately fell in love with her portfolio and approach to design. The process is thorough and collaborative to ensure your taste is not only captured but cohesive and aligned. I promise you she is a magician and will transform your space beyond your wildest expectations. I get compliments ALL THE TIME and it's now the preferred spot for all social festivities. She is truly a magnificent talent and I can't wait to see what impact she'll make in the industry. If you're thinking of using an interior designer, please please please hire Emily. It's money well spent and I guarantee you will be left picking your jaw up from the floor...

Ernesto is a smooth talker and doesn't listen to a word you say. He does not listen to what the client actually wants. Besides not listening to anything my wife and I said, after a month all he had to show for his work were some silly doodling on paper. He charged a 5K retainer, and did absolutely NOTHING. After we made suggestions, he would shoot them down and then later bring them up as his own ideas. He kept telling us that a beam needed to be installed, and later my contractor looked at the columns and said they were fine to remove (just to prove he has no idea what he is talking about). After a month of having NOTHING to even prove he has been working, he now wants to charge us even more money for doing nothing. In a month...no estimates, no work has been done. All he wants to do is milk as much money out of you as possible. I regret ever hiring him, because he is totally unprofessional and also refuses to give us our house keys back. I will most likely end up taking him to court to recover my money he wasted

Jeremy and his team showed up to assemble furniture, hang art and curtains, etc for my sister and I.
First of all, he is wonderful at communicating. (Answered all our emails promptly, which impressed us, as we live out of the country.)
His attention to detail is top notch. He is a perfectionist at getting things straight!
Above all, his attitude shines. He has a positive energy, and is pleasant to others.
We hope to hire him again for future jobs!

Professional, punctual, smart and kind - Keith is amazing and has an outstanding company. I highly recommend Arizona Kitchens and Refacing!

Princeton has been an amazing team that we love to collaborate with. We have worked with Charlie and his team on several projects. They are always responsive, honest, and helpful making the process work in the client's best interest. Thank you from ALINE Architecture!

Using a general contractor like Innovative Custom Contractors is a great experience! Not only are they professional and transparent with pricing and communication, they can help with any remodel project, remediation needs; they can even help you with a new or remodeled pool! One stop shopping for these services makes life so much easier!

Outside Living Concepts did an excellent job on our place. They did everything we asked, were on time, professional and the quality of work was pristine. Highly recommend, 10/10.

I’ve watched this place grow from a small yard with just a few products to a diverse, creative business. Even when I’m not going to buy stuff, I love looking at the old products they have and trying to imagine where they came from, or browsing the showroom with finished items waiting for pickup and the old log cabin. The staff are always friendly and helpful, and the variety of products and endless ideas make this a perfect place to get inspiration and supplies to build your next dream project!

Thanks PBW!

These guys have a ton of great reviews for a reason. High quality work and they’re offer their services at a solid price. I got several quotes and the other places were quoting me 30+% more.

The cabinets in my 1970's bathroom were a mess. The cabinets were dated and the doors would not close. I wanted to update the cabinets without having to remove the existing counters and flooring. My project was small but Better Than New Kitchens delivered! The price was right. The time frames quoted were spot on. My new doors and drawer fronts look great! Thank you!

Garth and team were very responsive and addressed all the issues. It was a very large project so there were a few issues with measurements and that was challenging but they worked with us and delivered everything in the end.