Best Free Estimate in Phoenix AZ

I ordered Solar from them on Feb 16, 2021 and till date (June 22, 2021) they have not installed it. To top it all there has been no proper communication. I have had to mail over and over and then they sent some excuse. The project manager Angela said she will copy me on all approval mails but I haven't received any mail from her as well. Overall their pricing and offers were great but I don't think they stand behind their words. Once you sign you are done and dusted and they don't care . Really disappointed that I selected them.

Update: Sept 15 and my panels are not yet functioning. My loan payments have started and now I have to pay both APS and Solar. They had promised some cash back but I have been emailing them but no reply at all.

Update : Sep 17 and finally my solar panels are up and running however haven't received the promised Cashback as of Oct 7. Still mailing them for the same and I get lame excuses.

Update: Nov 4 and still haven't received the promised cash back. I am going to file a consumer complaint against them.

Update: Dec 1: I got the promised cash back.

Deion is very knowledgeable about his craft, he explained the process and why it's important to take care of your solar investment.

They did a FABULOUS job. Very happy with the professional work. Highly recommended.

Started the process September 2022. Took several calls and emails to get scheduled for installation. We initially were with Sunrun and canceled our installation contract based off of Adolfo's guarantee we would be installed and fully operational before the end of 2022. Here we are January 2023, panels were installed almost 60 days ago, still NOT connected to SRP grid. Yesenia takes weeks to reply to any emails, phone messages or text messages. I have asked multiple times for a manager to resolve the issue why I am not finished with my complete installation. I already have received a statement from the finance company my monthly payment will be due in January and I have no service. I was promised in my contract a credit to my SRP acct, free digital thermostat, free light bulbs that were energy efficient, Pigeon guards around the perimeter of the panels, none of which I received to-date. They lock you up so you can't cancel without HUGE penalties. This has been an absolute nightmare. Potential customers beware of this company. I have had their ALARM systems for over 20 yrs between 3 homes, never had an issue with the ALARM side of the company. They should stick to alarm systems because they clearly have no clue how to do SOLAR PANELS. 20 yrs of loyalty gets you know where. Maybe this review of my experience so far will get someone to call me or finish my project before I have to take steps above and beyond to resolve this hostage of a contract they have created.
Julie G
Avondale AZ 85323