Best Water Filtration Installation in Phoenix AZ

Called to repair a leak. Never showed. 2 different times scheduled, nothing. Every time I called to get an update, they said they’d call me back. Never did. Always had to call them. Finally got a TEXT MESSAGE saying they couldn’t come out on the scheduled day, and they had so he duped me for the next day. I eventually just gave up and said don’t even bother. No only did it waste my time but it wasted my money as I had to be to work. Do not recommend. Poor professionalism and poor communication.

Edit: Let me clarify any misunderstanding when they say they “attempted to accommodate my schedule”. My appointment was scheduled with a window of 10AM-12PM. I never heard from them before or during that time frame. I called them at 12:03PM to get an update. I was told the serviceman was running behind and that he could be there between 1PM-2PM. I explained to the rep that I had to be to work at 2PM. She said she would attempt to find someone that was available and that she would call me back soon. 1PM came and went. 2PM came and went. And I still hadn’t heard a word from them. Remember, not only did she say she my original serviceman would be there between 1-2 but she also said that she would call me back soon with a new serviceman. I had to call them again at 2:13PM (I already called my job and told them I would be late because I really wanted this done). It was then I was told that my original serviceman was still at the same site from this morning and that there were no other available serviceman to help me. I said ok, that’s fine. No fuss, no screaming, nothing from my end. I hung up and immediately called someone else. At 2:28 PM I received a text message and voicemail at the same time. The text told me that I had been rescheduled for the next day at 8AM-10PM. The voicemail asked me if that time was acceptable. I missed the call because I was obviously getting ready for work and called them as soon as I could. I told them that no, I didn’t want to reschedule and left it at that. The was no need for me to pour salt in the wound and reattempt what had been an already horrible experience. I didn’t end up getting to work that day until 3:30PM because I WAS TRYING TO ACCOMMODATE THEM. NOT THE OTHER WAY AROUND. Shortly after I posted this original review I received another voicemail (again, couldn’t speak because I was at work) saying they would give me a $59 credit towards my next service if I choose to use them again in the future. Nice gesture, but I declined because once again, why would I put myself in that same predicament when you’ve already shown you lack punctuality. For the record $59 only covers the visit and noting else. If I needed work done, the $59 would’ve been included in the price so in the end, it’s a wash. Again, nice gesture, but no where near enough for me to even consider. To be clear, you only tried to accommodate my schedule after you missed 2 time tables and in the end, I was the one that accommodated your schedule.

I own an apartment complex In downtown Phoenix. Hero home services are my go to guys! I have used their services over a half dozen times.

I have had different plumbers from Hero and they've all done a great job. One plumber who I've had numerous times is named John and he's fabulous.

Their prices are great! Their Service is great!

The two low star ratings on Yelp are from people that needed extensive plumbing repairs. Come on people....Don't shoot the messenger! I hate a big plumbing bill just the same as the next guy. (do you give a bad rating to your mechanic when you have to pay a lot to replace your transmission?). These guys charge appropriately for their time.

Also please note: They don't fix drywall, wood, etc. they are plumbers after all! You need to hire separate contractors to repair any damage done by plumbing problems, or any reconstruction needed due to accessing pipes. This is just standard practice! Anyone who thinks otherwise is just ignorant.

We’ve hired Clint several times now for a few issues that popped up in our home. He has consistently provided exceptional service and I have 100% confidence in his repairs. I rarely write reviews but I know how hard it can be to find trustworthy tradesmen. I highly recommend Clint if you want the job done right the first time. High quality, responsive, punctual, and professional.

I've had several plumbing services provided by Belsito during the past three years, including a bathroom faucet replacement a few days ago. They continue to provide excellent and efficient service at a reasonable price. I was able to get an appointment within a few hours and the Belsito tech arrived when I had been advised he would. He completed the work promptly and professionally, left the work area clean, and was courteous throughout the process. I wholeheartedly recommend Belsito Plumbing to handle your home plumbing needs.

My dad had a plumbing issue in the kitchen and I was recommended Rooter Ranger by a colleague. I must say, I am extremely impressed with the service that was provided. A young gentleman by the name of Jessie (Jesse? James? Adams? I'm terrible with names so I apologize) came by the house on short notice and assessed the work load and provided us with options to tackle the plumbing issue. He was honest and forthcoming about budget assessment and helped us with making the right decision. My father was greatly pleased with the young gentleman's work ethic and I must add he put our worries to rest. I would recommend Rooter Ranger to anyone that is in need of plumbing work done. They are honest and good people.

They come very quickly, both times I needed them they were there same day. They are kind and helpful. Richard really wanted to be sure I understood what was going on and what he was doing. We had some confusion as to where the main water shut off was but he went above and beyond to find it. We also were indecisive as to whether we wanted them to do the job or if my husband should just do it and he was patient and understanding of our choices. We did choose to have him do part of the job and he helped show us what to do so we can finish it ourselves. He also attempted to fix something else as a courtesy (didn't work out but he told us how to replace the part for free). The only negative thing to say is that one plumber came out to check for leaks and missed this issue so they had to send a new one a week later. But they sent him out same day and they didn't charge me another service fee so they definitely made up for it.