Best Video Line Inspection in Phoenix AZ

We used Belsito when we sold our house last month for the septic pump/inspection. They were able to schedule us quickly, which was great because we had a two week closing. Unfortunately, they found an issue which they needed to repair. They were again able to schedule us in a timely manner. The guys they sent out - Robby, Dakota, and John - were great guys to work with in what was a stressful situation. They identified and explained the issues and were able to figure out and make the necessary repairs. Really nice guys who really care about the customer and doing a good job. Also, despite the mess of digging a giant hole in our front yard and all the equipment and associated materials, they left it immaculate. I would recommend them!

I am out of state landlord who was told continuously that the problem was being fixed however every two days the sewage backed up again. My tenants and neighbors confirmed that the worker went across the street to another neighbor to look at a problem on my GPS tracked and billed time while doing little for my problem. I lost a months rent, had crying tenants, was promised a copy of the camera viewed tape of the problem which was never received. When I pushed for this - they then said suddenly we couldn't do it as we didn't have the right camera (!???!) and then expected to get paid for doing NOTHING! I don't care how owner Dave wants to spin this - every word is true. Own up to your inept workers and bogus information that you supplied.I was being taken advantage of as owner Dave knew I was out of state. The very 1st appt the worker did not show up and then claimed my tenant wasn't home, who emphatically denied this, then when they did show up- I rcvd vague information and they obviously did not know or care to know what the problem was as after each visit within 2 days it backed up again. After weeks of this, I called another plumber who was there and had the issue fixed in 3 DAYS! This biz is run by a guy who takes advantage and had the nerve to send a bill that I never signed a contract for to collections. CONSUMER BEWARE. My tenants and neighbors said these guys were an absolute joke and after dealing with another plumber WHO WAS PROMPTLY PAID IN FULL - I tell you to run!

I am going through the process of some sewer line repairs and having our house sewer relined, and so far they have been great!

The price was honestly more than I hoped, but there were also more work needed than I initially wanted(this was confirmed by several companies) and they are well worth the price. We signed a contract for a 3 day job and twice we got rescheduled for earlier than expected so now we are going to be done before our initially expected start date.

During day 1 they found that part of the job would not need to be soon, which saved some money, but also found some unexpected damage underneath. In the end even with an update to the job our price remained the same. Both crews that came out were professional and friendly.

Throughout the process they have had great communication and have done great work. We have 1 last expected day of work, I will update if anything changes. I would highly recommend getting a quote and going with them.

My normal Plumber was unavailable. I had a leaking pipe on the roof of our house. Option one send a technician out the same day. He was very helpful fixed the leak and also noticed there was another place that was going to break soon… And fixed that one as well.I’ve used option one before for unclogging drains… But it looks like they do good plumbing work as well! I will use them again.

This company should be ashamed of itself. They wanted to charge $1700 just to hook up my kitchen sink- that was already installed. All they had to do was attach lines from dishwasher, sink, garbage disposal as well as put 2 new lines coming from wall valves. Maybe an hr to 2 max job. $1700!! That should be illegal, and I feel bad that people that don't know better would pay that. We went with a different licensed plumber, and he did the job for $500- and in amount, besides hooking up the sink, he also fixed our tub drain. Price gouging should be illegal. Sad thing is that I used them for my water heater before- and even though they were slightly higher- I used them and was fine. Even recommended them to people. I will NO longer be doing that, not after seeing how they take advantage of a simple job like hooking up a sink.

Sophie was very pleasant on the phone. Quoted fix cost plus variable depending on time spent digging. I was not able to be at home for the work, so I asked my eldery parents ( father is 89) to meet them. They showed up late and spent two hours on site. About half the time was spent digging the rest setting -up, pumping the sewer and cleaning up. To my surpize they made my parrents pay 2 hours digging time. They billed the entire time! How predatory, praying on seniors and taking advantage of them. I tried to address this with Sophie several time, She kept applogizing but no action. Said owner will call, they never did. Say away unless you want a bait and switch! Dishonest operators!

Sunset Septic Service completed our septic inspection a couple of years ago and we chose them a second time because of their flexibility around our schedule and their amazing response time (I had the completed report the following business day). Their front office fitted me in on moments notice and are always so helpful. I would highly recommend their services to anyone in need of a septic inspection.

(Leak and water heater emergency repair) Terrill and Nate went above and beyond to fix this repair in the fastest, most proficient and professional way possible! They did everything they said they would do, showed up when they said they were going to, and all with a smile and amazing customer service! They were kind and friendly and made this process completely stress for me and the residents at our property. I work with contactors and venders on a daily basis and it is very hard to find anyone that can compare to these gentlemen and to Mr. Rooter Plumbing!

Mark (the owner) quoted me $600-800 to fix a toilet that wouldn't stop running, while telling me I was wasting his time because it was 3am (despite being listed online as a 24 hour plumber) Granted this was early morning on Thanksgiving, I had been quoted by two others at 150 each, but they simply didn't have room in their schedule immediately. I guess this explains why Mark does. I don't think I've ever been spoken to so rudely by a business owner.