Best Video Inspection in Phoenix AZ

My home warranty contracted this company for plumbing services I needed. I'm grateful for the courteous and professional service that I received, not once but twice. Plumber was early to both appointments and called ahead of time to see if that was okay. He was honest and took time to explain the repairs! Highly recommend Charles and Belsito Plumbing!

As what normally happens, Fourth of July weekend rolls around and (Saturday) I step out into the garage to find it flooded; water gushing from the now defunct water heater. I have Old Republic insurance and I called them. They emailed Jay's Plumbing Service and AOC-Arizona Plumbing...In addition to the Old Republic email, I also called Jay's Plumbing and AOC-Arizona Plumbing and got recordings, left a message...That was Saturday, it's now Monday, still waiting on a phone call. (Thankfully I don't need them anymore!) Because I have an elderly parent living with me, this water heater had to be fixed the same day. I called Valleywide Plumbing. Matthew Kondrath answered (Yes, a real person answered the phone!) There was no B.S. with Matthew. He told me the time he would be out and how much the cost was to replace the water heater. No hidden fees or holiday up-charges were loaded into the cost. In fact, the cost was barely higher than what I had paid for the previous hot water tank eight years earlier. Matthew told me he had another job he was finishing up on. He said he would pick up the new hot water tank from his supplier and be at my property by noon (which, btw, was on the other side of town from where Matthew was working.) I felt like a ton of bricks had been lifted from my back when he said he would be out. Two hours later, Matthew was at my house at noon, right on time as discussed. He was kind enough to work with me and interact with the pain-in-the-neck Old Republic Insurance people needing tons of information in order to process a partial refund to me through my insurance. Matthew drained and hauled out the old, broken water heater. Put in the new one, did some pipefitting, wrote up the order/receipt and left around an hour or so later. All of this was in 110 degrees by the way. Matthew was pleasant, knowledgable, kind and efficient I had never used this company before, I will use them for any and all services they provide. Thank you Matthew for taking time out of your holiday weekend to help me and my family...it is truly appreciated and will not be forgotten.

Highly recommend this company. We started out with Justin making the deal, what a great guy and real people person. Then the next team came in to scope, clean our pipes, and line the pipes. These guys were real prompt, real polite and worked great as a team. Three days and done. You have an amazing young group of employees. Thank you!
Bruce & Debbie Bushey

Option One Plumbing saved the day. I made the mistake of putting very large amount of cooked rice down disposal on Superbowl Sunday making essentially rice pudy in my main line. Because they were so close to my house I first called ProSkill plumbing however they were unavailable but recommended Option One plumbing. Option One Plumbing was able to work me in the same morning, arrived very close to their time window estimated. To my skeptical surprise the $49.50 price was not a starting point price like most companies it was the actual to the penny price i paid. Their plumber Alvaro was very very professional, polite, knowledgeable and within 15 minutes had the clog cleared. Alvaro stayed to make sure drains from whole house worked. I try to always give kudos along with not so good reviews since it seems to be the best way to figure out who will give me good service. Hope this helps the next person.

Dan was amazing. He came in and looked at the issue. Discover the problem and quoted the price. It was a larger issue than expected so he showed me the issue and gave the new price. He told me about their vip program and it saved some money. The price was a bit more than expected but based on showing me the issue he allowed some time to think about it. He educated me in the decision I was making and offered a program that with the discount applied it would help if any other issues occur. Even getting the program a year I saved more than the 12 month cost and added protection in case more plumbing issues arise in my home. Thanks again Dan and Bumblebee for your dedication and time to help make a decision. I hope I do not need you anytime soon but happy you are there.

I originally called Priority Pumping to do an inspection on my septic system to sell our home. Unfortunately, during the inspection we found out that the inspector that did the inspection 3 yrs earlier when we bought the home was a liar and passed the septic system when and shouldn't have, because it was corroded and coming apart. But Priority Pumping showed us what they found and then worked with us to get it replaced and completed within 3 weeks so we could complete the sale of our house on time. From the owner, Tanya to Dusty, the gentleman that did the entire install. Everyone was very professional, knowledgeable and friendly. This company did a fabulous job and I would recommend them for all your septic needs. They get the job done without excuses and without hidden costs and are very fairly priced. In the current business market where it seems so hard to trust companies to get a fair deal and a job well done, Priority Pumping rises above the rest!! Thank you so much for being thorough, fair and honest!!

BEWARE: Bought a house believing they had properly inspected and certified septic. Determined they never performed the complete service before I purchased house despite them billing the seller and providing the required transfer certification. They initially blamed it on a former employee they had fired and said they would make it right, but they have since refused to provide a letter accepting liability. Complaint being filed with ADEQ.

I had a new outside hose faucet installed. After 1 day, the faucet started to leak so I stated this in my review. The next date, John called me to inquired what the problem was. after i explained, he and Joe were here in one hour to replace the defective faucet. The new one works fine, the service was great and I would recommend them to anyone looking for a good plumber. I am a happy customer.

I contacted this company to come out as I had a clog in my sink. It was around 7:30pm and they were nice enough to come after hours (for a fee of course) and unclog my sink. I gave them access to my house through the front door and side gate and secured my dogs in the garage so they could move about the house with no problem or interference from my dogs. Roy and the gentleman who were with him did the work they needed to and said they were done with the job and cleaned up and left. I let my dogs out back to finish dinner and about an hour later was alerted to the 5 cops cars beside my house. I realized at that point, Roy left without closing the gate and my dog got out and was hit by a car and died shortly thereafter. I emailed the company to let them know about the situation and their response is that they have no liability for leaving gates and doors open and have offered me 100 bucks towards the 1k I spent that night. If you have animals, don't use this company, as they have no regard for animals and will leave your house without checking to make sure they secure their access points. HORRIBLE company with a HORRIBLE owner!