Best Replacement in Phoenix AZ

I thought we had a septic tank for our sewer service, turns out we are on city sewer and sanitation. I called Sewer Time thinking we had a septic pipe leak but it was the main sewer pipe to the street. Dan at Sewer Time explained how my sewage and water system works and that they were a full licensed plumbing company and they dug up and replaced our sewer line. They did it fast and were very clean doing the work. I want to recommend these guys to everyone sewer system or septic system they do it all.

I really can't say enough good things about Jake and Black Mountain. We operate a short term rental and had our septic tank filter clog and tank needing to be pumped. To make matters worse, we didn't know where the exact location of the tank or lids since the home was a fairly recent purchase for us. Jake located, dug everything up, installed risers, new filters, lid and cleared our blockage. All within a few hours of our call. We had a real sh*tty situation on our hands, but Jake took care of quickly, effectively, and a very reasonable rate. We now have a reminder to have them out for our annual inspection and cleaning here on out.

Plumbing Professionals with great customer service. I can honestly say that their telephone customer service was excellent, scheduled my repair, called to confirm plumber was in route several times, they were very pleasant and helpful. Plumber Mark Johnstone showed up ON TIME, clean cut professional appearance, friendly and confident manner. Mark was extremely knowledgeable regarding drain stoppage situation and cleared it in a matter of minutes! **** There was absolutely NO sales pressure regarding my service/fix..did not try to up sell my service or scam additional repairs!!!!** I will certainly use this company again and also refer them. Great job Mark and many thanks! - Chad G.

(Translated by Google) Armando and his partner were very kind and professional, I was very satisfied with the wonderful job they did, thank you.

(Original)
Armando y su compañero, fueron muy amables y profesionales,quede muy satisfecha con el maravilloso trabajo que hicieron , gracias.

We decided to contact SepticFlo after getting the cold shoulder from several other companies in the same area. SepticFlo works with some amazing service providers and the company they sent was able to get our repair scheduled and completed quickly.

We would recommend SepticFlo because instead of dealing with the schedule and a ailability of a single local company, they were able to go to work on our behalf and actually get one of their certified service providers to take care of our drain cleaning.

Thanks SepticFlo !

Highly recommend! I cannot say enough great things about this company! Albert and Joel were a blessing to work with in a very stressful time and their crew are amazing. We had an emergency major repair and both Albert and Joel consistently checked in on the progress their crew was making and gave me up to date progress reports on how things were going and explanations when they needed to try something a different way. I also very much appreciated that they offer a Veteran discount. Will use again for all plumbing needs :)

I called up Reddi Services to address 2 main concerns:

1) Addressing what was relayed to me by 1 plumber, an RO specialist, and an outdoor water mister installer, namely that it appeared that only my heated water was softened.

2) Addressing my concern that I wanted the water supply to my pool to come from the main water supply line before it reached the house (so that I could turn water off to house when going on vacation and not have the pool level drop!)

First off, I should say that I called the receptionist to schedule an appointment who stated she would have a dispatcher call me right away to schedule a specific time. I missed the first call, and when I called back was told that a technician was just minutes away. Sure enough, within half an hour of making the appointment my doorbell had already rang. Quite convenient!

I am so happy I called this company up because I actually got real answers. I learned that softened water is not meant to be directed to kitchen and certain other areas. (Why did other plumber, RO specialist, and water mister expert say otherwise ??) It was good to hear that my house plumbing was correct and didn't need any modifications.

I also learned that houses out here tend to have one water line running off the pre-house water intake being diverted to irrigation (or pool) and another line running off hose bib on the other end of the house (that unfortunately just comes off the house line - likely because trenching another line all the way around the house is quite expensive) supplying the pool (or irrigation) and that both irrigation and pool cannot come off the same line as - for complex reasons - there could be risk for contamination into the city water.

Although I ultimately did not require any services performed I walked way with a good understanding why it would NOT be wise for me to pay a significant amount of money to have extra work performed (namely capping off the pool water supply line and trenching a supply line from the same irrigation line) as had been recommended by ANOTHER plumbing company.

In summary, Bryant w/ Reddi Services is knowledgeable, professional, quick to respond, saved me money and time by getting his expert second opinion, and I would call him back for any work or other questions I'll have in the future.

UPDATE FOR A 2ND SERVICE CALL (5/31/18):
I requested consultation with Bryant (w/ Reddi Services) again because of a prior consultation in which he offered helpful plumbing advice and answered questions that other consultants (including some plumbers) were not able to provide and ultimately ended up saving me a lot of money. This time I had him install a vacuum pressure breaker between water line from house and line that feeds the pool. He also had to reconfigure another line from a poorly installed misting system water line coming off the same area and did a terrific job redoing portions with copper. Would continue to use Reddi Services in the future and will specifically ask for Bryant again.

UPDATE FOR ANOTHER SERVICE CALL (10/1/20):
Hot water heater went out. Reddi had a team out in 2 hours and a new hot water heater was installed the next morning. Much appreciation to Pepe who did the installation and also determined after careful examination that a key water valve to the house was not only cracked but wouldn't open or close all the way and made sure to replace this as well. He and his team were professional, courteous, and quite knowledgeable. They cleaned up everything and even helped clean up all the water the first day when the hot water unit was trying to flood the garage. No doubt I will continue to use Reddi for our plumbing needs.

UPDATE ANOTHER SERVICE CALL (11/7/20):
I purchased a new fridge but the installer wasn't able to connect the RO line. I called up Reddi that evening and they were out early the next day and had it working immediately. Not a huge task but I'm again grateful to Pepe for his timeliness, courtesy, and professionalism. I'll definitely continue to call on Reddi Services for my plumbing needs.

Gosh, where do I start. What I thought was the washing machine running (for some reason thought my husband may have started laundry :P) was actually a busted pipe. It required us to turn off our main. Our home warranty said it would be 2-4 days before someone could come out. Say what?!?! Clint replied to my plea for help immediately and within 2 hours was at our house fixing a broken pipe in the wall. Within 90 minutes, we have a beautiful new pipe and water running again :). Highly, HIGHLY recommend Clint for your plumbing needs!

Thought I had a plugged drain but it was a full septic tank. I called 4 or 5 places to get it pumped out but everyone was telling me that it would be next week before they can get to it. I called Septic Medic and was told the same thing. When I told the lady on the phone that it was full and can't drain, she put me on hold. After a few minutes on hold, she said that she would have someone heading my way in a few minutes. It was 4:00 pm when I called and he was here in about 30 minutes. I already had the small service port on the tank exposed but the driver (Kyle) said it would be better if he could get in through the larger port to make sure he can get all of the waste out. He dug with a shovel until he found it, then chipped away at concrete that was poured on top of the tank until the sun was almost gone. He could have just taken the easy way out and used the port that I had already opened (I wouldn't have known the difference), but he wanted to do the job right. Septic Medic went above and beyond to take care of me today. They did not charge for emergency service, but I would have gladly paid it. These people care about their business and reputation. I will always use and recommend them. THANK YOU FOR THE HELP TODAY!!

I have worked with Valleywide Plumbing for the last 2 years. I have used them to fix issues with our plumbing in the bathrooms for our company. They have always responded in a timely manner & give me an eta on their arrival. They respond quickly usually out the same day depending on when the issue is reported but at least out the next day. I've worked with Patrick every time and he is always pleasant and very customer service focused. Good at evaluating what the problem is, offers solutions & recommendations to correct the problem. If parts need to be ordered, I receive a phone call immediately to give me an update.

Last year, we had a minor flood issue in the building from a tube that broke off the toilet over night. We called Valleywide Plumbing, Patrick came out immediately, fixed the problem with replacement tubing and took the initiative to locate & contact a water restoration company for me to start drying out the water damage.

I would definitely recommend Valleywide Plumbing & Patrick!

I cannot say enough good things about working with Arthur & One Call Plumbing Services. Arthur has been incredibly responsive, very professional, super helpful, generous with his time and knowledge, and is a great plumber! I’d highly recommend him to anyone in need of plumbing services who doesn’t want to be jerked around, and wants it done right the first time. :) Thanks, Arthur!

I am going through the process of some sewer line repairs and having our house sewer relined, and so far they have been great!

The price was honestly more than I hoped, but there were also more work needed than I initially wanted(this was confirmed by several companies) and they are well worth the price. We signed a contract for a 3 day job and twice we got rescheduled for earlier than expected so now we are going to be done before our initially expected start date.

During day 1 they found that part of the job would not need to be soon, which saved some money, but also found some unexpected damage underneath. In the end even with an update to the job our price remained the same. Both crews that came out were professional and friendly.

Throughout the process they have had great communication and have done great work. We have 1 last expected day of work, I will update if anything changes. I would highly recommend getting a quote and going with them.

They where on time , Ben takes care of everything with his machinery, we are building a new home and he’s prices for graveling where very fair compared to others, it did not make sense for us to rent the machinery and do it ourself. The other good part it’s that we found out he actually does demo and hauling too, definitely will use him again!

Called this company because the drain was backing up in laundry area...it was late in the evening and they started working anyway to relieve the problem...out at 8:15 Sunday morning with a camera! After blowing out debree, I was given a full report and shown on camera the exact problem ...I am happy with the solutions presented for this problem. Everything is flowing again! Thanks Jarreed and Adrian! When I have other issues in my home I will call Rooter Rangers!

We searched around for a septic contractor that could do a turnkey septic system for our new house in Scottsdale, and could not find anyone that could do the soils perc testing, design, excavate and install the septic tank as well as the leach field needed. A friend gave me Arizona septic tank information and we hired them to do our system and were very happy with how these guys handled everything.

I would not recommend these guys for any work at all. So I have a clogged main drain call them out here. Gentleman shows up and says he clears the leak
been here less then 30 minutes and its a $300.00 charge which would have been totally fine if it solved my problem. Few days later I smell raw sewage walk
around house see that the caps were not put back on the risers after he cleared the leak so I'm not sure how long I was backing up again. Call the company back
they say if i want someone back out they are going to charge me again for the same problem I had them out in the first place for. We get in an argument then the
Manager calls back we go back and forth a little bit then he says that he is going to get someone back out here to see if we can fix the problem. Now its been 30 hours
since the call back and I have yet to hear anything. Just handed this company $300 bucks for nothing. Run from the hills from these guys!!!!