Best Installation Work in Phoenix AZ

Ernie and David replaced old cast iron pipes with new pipes. It was quite the job digging beneath my house. They were both courteous and professional. Ernie told me he was my “hero” and it turned out he was! The pipes are replaced and Hero Home is a company that will now be my go to for future plumbing needs. Ernie and David are keepers with good work ethics. Thank you for a job well done!

Gosh, where do I start. What I thought was the washing machine running (for some reason thought my husband may have started laundry :P) was actually a busted pipe. It required us to turn off our main. Our home warranty said it would be 2-4 days before someone could come out. Say what?!?! Clint replied to my plea for help immediately and within 2 hours was at our house fixing a broken pipe in the wall. Within 90 minutes, we have a beautiful new pipe and water running again :). Highly, HIGHLY recommend Clint for your plumbing needs!

Called and emailed several times to get a quote for my septic system to get fixed. Followed up 4 times and they never got back to me. Sad that the basics of getting back to customers is not followed. Everyone is busy and has lots of work but these companies won't survive when they are competing for customers again. Don't waste your time and steer clear.

As what normally happens, Fourth of July weekend rolls around and (Saturday) I step out into the garage to find it flooded; water gushing from the now defunct water heater. I have Old Republic insurance and I called them. They emailed Jay's Plumbing Service and AOC-Arizona Plumbing...In addition to the Old Republic email, I also called Jay's Plumbing and AOC-Arizona Plumbing and got recordings, left a message...That was Saturday, it's now Monday, still waiting on a phone call. (Thankfully I don't need them anymore!) Because I have an elderly parent living with me, this water heater had to be fixed the same day. I called Valleywide Plumbing. Matthew Kondrath answered (Yes, a real person answered the phone!) There was no B.S. with Matthew. He told me the time he would be out and how much the cost was to replace the water heater. No hidden fees or holiday up-charges were loaded into the cost. In fact, the cost was barely higher than what I had paid for the previous hot water tank eight years earlier. Matthew told me he had another job he was finishing up on. He said he would pick up the new hot water tank from his supplier and be at my property by noon (which, btw, was on the other side of town from where Matthew was working.) I felt like a ton of bricks had been lifted from my back when he said he would be out. Two hours later, Matthew was at my house at noon, right on time as discussed. He was kind enough to work with me and interact with the pain-in-the-neck Old Republic Insurance people needing tons of information in order to process a partial refund to me through my insurance. Matthew drained and hauled out the old, broken water heater. Put in the new one, did some pipefitting, wrote up the order/receipt and left around an hour or so later. All of this was in 110 degrees by the way. Matthew was pleasant, knowledgable, kind and efficient I had never used this company before, I will use them for any and all services they provide. Thank you Matthew for taking time out of your holiday weekend to help me and my family...it is truly appreciated and will not be forgotten.

Our Septic holding tank was full and backing up in our drains. I called and got someone out that to pump it for us. They ran water in to the holding and pumped that out also. Talked to them about our problem and the workers understood what possibly needed to be done to fix it. Before they left they had set up an appt. for some one to come and look at our system and get a quote to fix it.