Best Hour Emergency Plumbing in Phoenix AZ

Using this company was a fluke. We dialed the wrong number, but we're still looking for a plumber. The lady was very friendly and we decided to use them (especially because they are family owned). 2 guys came (Christobal and John Paul) and they were very friendly and professional. They did the work needed and left. We had to call them back twice, but each time they came back without any complaints. They did not put us off, complain or appear annoyed at any time. The last time they actually waited around a bit to make sure everything was good. Thank you for being friendly, professional and fairly priced. We will call again if needed.

Chris S and Jason performed an annual Reddi Planned Maintenance check and water heater flush. They did not try to over-sell their services. I asked for a quote to replace a toilet, and they were able to perform the replacement same day. When issues were discovered, they found the most cost-effective way to solve them, and they did a great job!

Thanks to Lauren Q. Also well as Casey V. Of 'Valleywide Plumbing' , I wanted to submit this review on behalf of their great work today! Both employees did a wonderful and great job while performing their duty while on the job. Excellent communication, team work and great work strategies.
I definitely recommend to check them out. KEEP UP THE GREAT WORK!

Casey came out to our house and checked out our drain problem. The pipes had totally failed and he made arrangements to start the replacement of the cast iron pipes. He kept us informed every step of the way. The job way completed very quickly, considering the amount of work to be done. Everyone connected with the job were better than great. Hats of to Bobby, Mario and Andrew also. Thank you

Jack was excellent, knowledgeable, reasonably priced, and trustworthy. He replaced my boiler and was the only engineer who seemed to know what to do with the boiler flue in my flat, which the previous engineer had installed awkwardly and incorrectly. He arrived, did the job as expected, cleaned up, and was courteous! I would strongly advise you to use him.

Overall, the end result was very good. However, the process was not what I had expected.I had a leak coming from my upstairs bathtub drain (the only shower in my house) that leaked through the floor/ceiling to the downstairs dining room. I called Option One around 4:30PM and asked for a fix ASAP. I was surprised to get a time frame of between 6:00-8:00PM. When no one had arrived or called by 8:15PM, I called back to see what the ETA was, and I was given a new time frame of 9:30-10:30PM. I politely asked to just reschedule for the next day between 5:00-7:00PM. The next day the Technician, Andrew, called to let me know he had been a little delayed but would be to my house by 8:00PM. When he arrived with his associate, They gave me a quote of $125 to cut open the wall to see where the leak is occurring. They quickly diagnosed the leak and gave me a rundown of how they would need to go about fixing it along with a quote of $115 to make the actual repairs. The only problem was they didn't have the parts to do it that night. We scheduled for the next day at 2:00PM to fix it. I received a call the next day letting me know that they were again running behind but would arrive around 4:00PM. After arriving at the door, Andrew notified me that he forgot one part and had to make another run to the plumbing supply store. About 30 minutes later he was back and had my leak repaired within an hour. I was given my final bill with the costs for the diagnosis, parts, and labor exactly as quoted. I was given an invoice with a breakdown of what was done and how much it cost to fix. And I was pleased to find that there was even a 60 day warranty included.Andrew was very friendly and knowledgeable and, when having the right parts, was able to get the job done quickly. The only problem I had were with the time windows for when to expect someone. With a minor change in philosophy by not over promising, I would have been completely satisfied with my experience. Instead, I am left somewhat satisfied with the experience but pleased with the end result.

Joe was amazing! He helped me troubleshoot, over the phone on Sunday, an issue with my sump pump so that I could get the smell out of my house immediately (and to see if it was necessary for them to come out). When they came out on Monday, both Joe and his coworker wore masks (which was greatly appreciated) and took care of the issue quickly and efficiently.