Best Faucet And Toilet Repairs in Phoenix AZ

Where do I start.... definitely not the cheapest work I’ve gotten done in my home, but I can assure you that I definitely paid for premium work, they went above and beyond at keeping my home clean during the project and like they were never even here when they got done, FYI, I got my mainline replaced in the inside of my home.

Thank you Joel and thank you Hero Home Services!

As what normally happens, Fourth of July weekend rolls around and (Saturday) I step out into the garage to find it flooded; water gushing from the now defunct water heater. I have Old Republic insurance and I called them. They emailed Jay's Plumbing Service and AOC-Arizona Plumbing...In addition to the Old Republic email, I also called Jay's Plumbing and AOC-Arizona Plumbing and got recordings, left a message...That was Saturday, it's now Monday, still waiting on a phone call. (Thankfully I don't need them anymore!) Because I have an elderly parent living with me, this water heater had to be fixed the same day. I called Valleywide Plumbing. Matthew Kondrath answered (Yes, a real person answered the phone!) There was no B.S. with Matthew. He told me the time he would be out and how much the cost was to replace the water heater. No hidden fees or holiday up-charges were loaded into the cost. In fact, the cost was barely higher than what I had paid for the previous hot water tank eight years earlier. Matthew told me he had another job he was finishing up on. He said he would pick up the new hot water tank from his supplier and be at my property by noon (which, btw, was on the other side of town from where Matthew was working.) I felt like a ton of bricks had been lifted from my back when he said he would be out. Two hours later, Matthew was at my house at noon, right on time as discussed. He was kind enough to work with me and interact with the pain-in-the-neck Old Republic Insurance people needing tons of information in order to process a partial refund to me through my insurance. Matthew drained and hauled out the old, broken water heater. Put in the new one, did some pipefitting, wrote up the order/receipt and left around an hour or so later. All of this was in 110 degrees by the way. Matthew was pleasant, knowledgable, kind and efficient I had never used this company before, I will use them for any and all services they provide. Thank you Matthew for taking time out of your holiday weekend to help me and my family...it is truly appreciated and will not be forgotten.

Had the unfortunate issue of a clogged main drain that caused a back up through the toilet and flooded our bathroom yesterday. We're renters, our landlord advised his usual guy was not responding and requested we find a company on our own. After looking at a few other places we decided to call Rooter Ranger. I am glad we did. I called and my first contact was with Bethany. She immediately inquired what our issue was and advised they can have someone out same day within a few hours. Great. She was clear on the pricing, informed us of their current special and let us know the technician would reach out to confirm the appointment. Tony reached out shortly after and said he could be at our residence with 2 hrs. He arrived on time and was very professional. He took his time to try and resolve the issue from the outside access. He was honest and advised that he couldn't reach the blockage from there and would need to pull the toilet up. That's when he discovered that our drain line layout from the bathroom was in a figure 5 and was preventing him from clearing the blockage in the main drain. He was patient and very informative. He was able to resolve the blockage by accessing the main drain from under the sink where the lines converged. Tony was awesome. Even when our landlord gave him a few issues after he completed the job. I will definitely recommend this company.

Very professional. Unlike past plumbers they are actually courteous of your house and their surrondings. Which is huge with us when having people over. Robert (our tech) was also very professional an knowledgeable. Took time to explain further upkeep an maintenance I should do to keep my new installs running properly for longer. Very professional from start to finish. Would highly recommend!!

One of three quotes we got for a sewer line repair and they were by far the most thorough, taking their time to evaluate the issue and explain the different options and why they recommended what they did. Day of repair crew with Craig were on it - really friendly yet professional. Didn't seem to mind when I wanted to sneak a peek in the hole to see what was going on. Showed me the blockage they pulled out (wow!!). Made sure I was satisfied with the job and cleanup before they left. Honestly it barely looked like they were there at all!!

Another great experience with Mr. Rooter Plumbing.  Tyler came out for our annual hot water heater flush and general maintenance check, everything went well, except our water pressure was showing a very low reading.  Not only did Tyler and Joe, touch base on how to resolve this with the City of Scottsdale, they came back and re-read the meter, as well as rechecked some additional factors that might have been causing the low pressure.  Tyler even offered to come back again to meet the City of Scottsdale rep.They found the source of the problem and blew out the pipe, clearing it out and our pressure was back to normal!  Both Tyler and Joe really went above and beyond as usual to make sure our experience was nothing but 100%!!!  No other business is comparable! Def recommend!!

Everyone I spoke with was nice and professional. They told me a time frame and that I’d get a call when the plumber was on his way, and they followed through. The plumber was so friendly and quickly replaced my toilet. He even looked at another issue before he left and offered several solutions for me to decide how to handle things later. I would highly recommend them! I don’t plan to use any other plumber from now on