Best Drain Problem in Phoenix AZ

I reached out to Sewer Time after being in a house for 3.5 years with severe septic tank backups, as the homeowner I had no idea what the problem was and inherited it as a secret gift from the previous owner. The system that was onsite was reported to be from 1981 and had some sketchy notes in the permit application. Sewer time was able to come out to survey and diagnose my system’s problems, which turned out to be severe.

It was found that odd angles and adaptations had been made to the plumbing coming from my house, and that my septic tank was in hydraulic failure and was overwhelming the dry well that was installed in the 80s. It was also later found out during the dig that the back end of my actual septic tank precast concrete had a huge hole that was buried and concealed by the previous team. The diagnosis was to dig to the tank, repair any systems that could be repaired, and divert the drain into a new seepage pit. Bonus note, they were also able to repair my current septic tank and discouraged spending unnecessary money on a new tank.

Travis and Mike completed the entire job minus some small details, just the two of them. These guys are some of the kindest, most hard-working people I have ever met and some of the most reliable contractors. These two guys interacted with me and my family while we worked through this huge repair and were nothing but pleasant.

The scale of the job and the orientation of my backyard required a 14’ section of my brick wall to be removed to allow a larger excavator into the back yard to complete the job. I was concerned that it would be difficult to find and get another contractor to come for a small section repair like that, but Sewer Time was able to take care of the issue providing me with viable options to replace the wall or install a vehicle gate and was completed in a timely manner.

Overall, for how huge of a job this was and what a vital repair it was to my house and quality of life, I would 100% recommend using Server Time. These guys are legit.

HIGHLY RECOMMEND Cave Creek Septic Service!!! We had a major problem with our septic system just two weeks after moving into the house we recently purchased and are so thankful we found Ed and his crew. They are extremely thorough and take the time to answer questions, provided details, and even draw pictures to assist in understanding. We appreciate their honesty, quality of work, and exceptional business practices.

It was time to have our septic tank pumped out. A American came out the next day, and actually arrived 2 hours early than scheduled.

They also replaced one of the tank inspection plugs which had cracked in two, at no extra charge.

On top of that, they were significantly lower in price then three other companies that I had called.

I hike highly recommend this company.

My client's used them to pump and certify their septic for a sale. They came out and pumped and charges my clients over $1000.00 and told them their front baffle was broken and they would send a quote to fix it. They then sent a certificate that said the septic didn't work due to the baffle and a quote of $1505.00 to fix a front baffle. We had another company out and they fixed it for $500.00. I would not trust this company.

Called to repair a leak. Never showed. 2 different times scheduled, nothing. Every time I called to get an update, they said they’d call me back. Never did. Always had to call them. Finally got a TEXT MESSAGE saying they couldn’t come out on the scheduled day, and they had so he duped me for the next day. I eventually just gave up and said don’t even bother. No only did it waste my time but it wasted my money as I had to be to work. Do not recommend. Poor professionalism and poor communication.

Edit: Let me clarify any misunderstanding when they say they “attempted to accommodate my schedule”. My appointment was scheduled with a window of 10AM-12PM. I never heard from them before or during that time frame. I called them at 12:03PM to get an update. I was told the serviceman was running behind and that he could be there between 1PM-2PM. I explained to the rep that I had to be to work at 2PM. She said she would attempt to find someone that was available and that she would call me back soon. 1PM came and went. 2PM came and went. And I still hadn’t heard a word from them. Remember, not only did she say she my original serviceman would be there between 1-2 but she also said that she would call me back soon with a new serviceman. I had to call them again at 2:13PM (I already called my job and told them I would be late because I really wanted this done). It was then I was told that my original serviceman was still at the same site from this morning and that there were no other available serviceman to help me. I said ok, that’s fine. No fuss, no screaming, nothing from my end. I hung up and immediately called someone else. At 2:28 PM I received a text message and voicemail at the same time. The text told me that I had been rescheduled for the next day at 8AM-10PM. The voicemail asked me if that time was acceptable. I missed the call because I was obviously getting ready for work and called them as soon as I could. I told them that no, I didn’t want to reschedule and left it at that. The was no need for me to pour salt in the wound and reattempt what had been an already horrible experience. I didn’t end up getting to work that day until 3:30PM because I WAS TRYING TO ACCOMMODATE THEM. NOT THE OTHER WAY AROUND. Shortly after I posted this original review I received another voicemail (again, couldn’t speak because I was at work) saying they would give me a $59 credit towards my next service if I choose to use them again in the future. Nice gesture, but I declined because once again, why would I put myself in that same predicament when you’ve already shown you lack punctuality. For the record $59 only covers the visit and noting else. If I needed work done, the $59 would’ve been included in the price so in the end, it’s a wash. Again, nice gesture, but no where near enough for me to even consider. To be clear, you only tried to accommodate my schedule after you missed 2 time tables and in the end, I was the one that accommodated your schedule.

I have been using Complete Plumbing and Drain Service for many years. Clint is very knowledgeable and has trained his sons to be as impressively conscientious and competent as he is.

Over the years, they have replaced the outside irrigation and in house shut off valves. In the house, they replaced my hot water heater system for a Tankless unit which was the best thing ever! I never run out of hot water no matter the demand.

They have repaired or replaced faucets in the kitchen and bathrooms. They installed a bidet. They replaced a noisy and malfunctioning garbage disposal with an efficient, quiet garbage disposal. With 'open concept', I needed that.

They maintain my RO system (replacing membranes and filters and flush system) and my Tankless hot water system - flushing to clean the system annually, to keep them in optimum working order.

They are truly experts at ALL plumbing needs. They work meticulously on each job to be sure it is done right. They are conscientious and careful and they are nice people!

I would unequivocally recommend them for all your plumbing needs!

Called and emailed several times to get a quote for my septic system to get fixed. Followed up 4 times and they never got back to me. Sad that the basics of getting back to customers is not followed. Everyone is busy and has lots of work but these companies won't survive when they are competing for customers again. Don't waste your time and steer clear.

I have worked with Valleywide Plumbing for the last 2 years. I have used them to fix issues with our plumbing in the bathrooms for our company. They have always responded in a timely manner & give me an eta on their arrival. They respond quickly usually out the same day depending on when the issue is reported but at least out the next day. I've worked with Patrick every time and he is always pleasant and very customer service focused. Good at evaluating what the problem is, offers solutions & recommendations to correct the problem. If parts need to be ordered, I receive a phone call immediately to give me an update.

Last year, we had a minor flood issue in the building from a tube that broke off the toilet over night. We called Valleywide Plumbing, Patrick came out immediately, fixed the problem with replacement tubing and took the initiative to locate & contact a water restoration company for me to start drying out the water damage.

I would definitely recommend Valleywide Plumbing & Patrick!

My wife and I are very satisifed with Nuflow!! Stevan was our sales rep and great to work with and very responsive to any questions we had. When ready for installation day Corey and the crew were on time called when on the way and answered all of our questions throughout the entire process. They were done in 2 day's like they said with the relining process. Followed by them was Brandon and the crew to come out dig in our master bedroom to replace a broken pipe. They were in and out in a day with the concrete leveled back to where it was to begin with. I would highly recommend Nuflow!!!

Called on a Sunday to clear out main house trap. Was pleasantly surprised to learn it would only be $47, even on a weekend (our cleanout trap is easily accessible from outside the house). They followed up promptly by phone to confirm the appointment and Isaac showed up at the scheduled time. I was very impressed with his professionalism and there was no hard sell for other services. He cleared the trap and was on his way within 30 minutes. Would definitely use them again if/when the need arises.

We searched around for a septic contractor that could do a turnkey septic system for our new house in Scottsdale, and could not find anyone that could do the soils perc testing, design, excavate and install the septic tank as well as the leach field needed. A friend gave me Arizona septic tank information and we hired them to do our system and were very happy with how these guys handled everything.

Matt with Allover Plumbing is great!

He is trustworthy, on time, professional, and easy to work with. When we moved in to our new house I wanted our washer and dryer back in the house instead of in the garage where the past owners had moved it. My husband thought he could handle it, but when he got to the plumbing it became a big mess. We called Allover Plumbing and they were able to get to us quickly and had the problem fixed in no time. Very knowledgeable and knows exactly what he is doing.

If you are looking for someone to help with your plumbing needs I highly, highly recommend Allover Plumbing. You will not be disappointed.

I used for fixing my water plant. They were very professional and knowledgeable, and did a thorough job. They took the time to explain to me what was needed to be done and the steps they would take to fix the issue. They were very reasonably priced and had the equipment necessary to get the job done quickly. I would highly recommend them to anyone needing a plumbering service

I contacted this company to come out as I had a clog in my sink. It was around 7:30pm and they were nice enough to come after hours (for a fee of course) and unclog my sink. I gave them access to my house through the front door and side gate and secured my dogs in the garage so they could move about the house with no problem or interference from my dogs. Roy and the gentleman who were with him did the work they needed to and said they were done with the job and cleaned up and left. I let my dogs out back to finish dinner and about an hour later was alerted to the 5 cops cars beside my house. I realized at that point, Roy left without closing the gate and my dog got out and was hit by a car and died shortly thereafter. I emailed the company to let them know about the situation and their response is that they have no liability for leaving gates and doors open and have offered me 100 bucks towards the 1k I spent that night. If you have animals, don't use this company, as they have no regard for animals and will leave your house without checking to make sure they secure their access points. HORRIBLE company with a HORRIBLE owner!