Best Home Improvement in Phoenix AZ

recommend Desert Diamond Best A/C company ever. They came to the Rescue Mario was amazing at his Job and knew what he was doing and explaining everything to us in English and in Spanish for my husband. Desert Diamond you did amazing job at hiring MARIO. Please DO NOT go or call Chase Robert They suck!!!!!! I have been dealing with chase Robert for weeks to get someone to come check my air out cause it had been give me a hard time and they told me I had to wait until August for someone to come check and fix it and to figure something out on my own!

I really appreciated talking to a live person when I called to get the repair information on my Split AC unit. And not only did I get to talk to a real person, they were also very friendly!Robert was was our tech and I can't say enough about his very professional service, and he also was super friendly!I wish more companies would conduct themselves with this great quality of customer service!

Update: I had just gotten a personal call from the owner to see what was wrong with the service and was advised how the unit could've gone out and that the service was given full effort. He even offered to come back and fix it and let me know that I could reach out if the unit needed further repair after the next technician came out.

Great Service! Thanks Stuart. Will use in the future for all of my A/C needs.

Urgent Air was referred to me by my Dad (Joe Bock) and they were excellent! It was late at night, 108 degrees outside and our air went out. We were able to get service immediately and our technician, Tom, was prompt, honest and knowledgeable.

I actually work for an HVAC company here in the valley but we were booked out for days ahead but Urgent Air was able to get out and get the job done.

Thank you!

Have an outside water leak...most likely city pipe coming to the house - called a couple of the well-known folks and they were all anxious to write a quote, but less anxious to stop the leak. Second Opinion came out as scheduled...worked to find and stop the leak, and then develop a plan for a permanent solution - Charlie their guy...was courteous, knowledgeable and hard working. I have found my guys......

They came and did work that charge was beyond belief. Smell in bathroom was bad. First time out was a two hour charge. Smell did not leave. They came back out and charged 9.5 hrs. They did smoke test and two toilet rings. The two toilet rings was 50 dollars! So a smoke test and two rings approached 800.00! So i believe they took advantage of my girlfriends kindness. To say a total of almost 1000 dollars for a smoke test and replace 2 toilet wax rings is beyond fair. Sad fact

Would like to add further insight. There customer service has matched their job quality. For them to provide an itemized receipt showing line by line exactly hours and service provided has been an up hill battle. About the only thing they have requested, outside of money is this review be deleted. Just sounds wierd to me. Please whoever does read this review ask why all the negative reviews have very similar ideas in them. Have a nice day.

Took them 10 hours to show up, and 2 hours to fix an issue are my apt complex... Meanwhile I was continuously vacuuming waste water that was backing up into my tub and on the floor coming from under the toilet. 12 hours of vacuuming and dumping other people's waste water for 12 hours... No one cared one bit.

The work was not done at my house but at friends and saw the progress. In the beginning they were nice but as items thebut once the job started it was different. The bathroom remodeling issues, the tile in the shower has cracked, the shower head is to low not for average person height, the towel rack n toilet paper holder has had to be replaced since what they installed fell out. The ac and duct work after installed the house was warmer on one side trying to get them put was a process in itself but each time they came they said everything is fine n was trying to upsell nsaying they need an additional unit. They had another company cone out and was told the wrong installation was installed, duct wrong was incorrect. I would not recommend this company at all and would give negative stars if possible.

Patrick consistently does a superb job with anything we throw at him - whether it's a commercial water heater, water hammer, clogged dirty line, new faucet, etc, etc. Very personable and likeable - he's a terrific representative for Valleywide Plumbing!

Additionally, there's Rachelle, at the office, who is a fantastic first contact and very helpful too!