Best Gas Package Unit in Phoenix AZ

Jeff was excellent! He was right on time and did his job professionally. He asked if I was selling my house due to the sign out front and let me know that I can transfer my services to my new home. I appreciated him being observing and helpful.

First of all, this company is all about customer service.
Mark and Nikki were the best. Both showed up with smiles on their faces, and great respect for my home. Very knowledgeable and patient with me in answering all my questions. They evaluated my garage disposal problem. They installed a better system right away. They even corrected another problem with my Water Softener System. They provided me with the knowledgeable insight and fun conversation that brighten-up my day. They were my present from Santa this year.

Mark was a little late. I only mention that because he called to let us know. That was very much appreciated and showed professionalism. He asked questions, examined our AC units and diagnosed the problem in just a few minutes. Then made the repair in no time and explained what he did. Even though this was covered under our home warranty, the price was reasonable. Thanks to our experience with Mark, I highly recommend this company.

A new Lennox AC / heat pump was installed this year. The fan blower is designed to run (with Fan ON) on a low speed until the cooling or heating cycle comes on, and then it shifts into high speed. I wanted the fan to run at the same sounding speed all the time, since when the cooling mode cycles off at night the change in fan sound from high to low wakes me up. The only AC service provider in the valley who knew how to fix this problem was Dial One Mears. The Manager called Lennox, got all the details and fixed the problem without violating the warranty. Now I only get woken up if the power goes out in a storm via APS.

I purchased my AC from Larson back in Jan. They came out today for my annual service check up.Sam called when he was 20 minutes out, just to let me know he was on his way.He showed up right on time on the early side of the window they gave me.He was very courteous and extremely knowledgeable.He explained what he was going to do, and after he was done explain exactly what he found and had to keep my system running in Tip-Top condition.I will most definitely be a return customer.

When the guy called me on the phone to book the appointment he clearly told me that if the refrigerant was low that it would be topped off with coolant, this was included in the $29.95 examination fee as I had asked him about it.The tech had said no we don’t do that and tried to sell me on some really expensive procedure and/or to get a new ac unit.So free only thing I’m wondering is why did I waste my and my family’s time with this company when they false advertise and who knows what else?Broke my trust.Stay away from SMW refrigeration and heating!!

If you’re in need of an HVAC company look no further. Jonathan and Sarah at High Efficiency Heating And Cooling are amazing and such a blessing. Can’t say enough great things about their quick response and willingness to come out diagnose, and fix my broken A/C after the first 100 degree day in Phoenix. Highly professional, knowledgeable, exceptional work, prompt, friendly, and most importantly trustworthy. So thankful I was led to this company. Definitely recommend them to anyone with an HVAC need.