Best Gas Contractors in Phoenix AZ

Matthew (Matt) and the entire Goettl staff were both very knowledgeable and helpful. The information they provided made me feel confident purchasing my new HVAC unit from me. Looking forward to having this new unit for years to come!

Arcadia air is great! They responded quickly and sent out a knowledgeable person to fix our problem jimmy did a great job !!

Overall highly recommend ??

A/C stopped working, called on a Saturday morning and tech was out that afternoon. System was installed new by Parker & Sons 4 years ago, still under warranty. Tech did not have part to make the repair, was going to order it and give me a status report on Monday morning. Then tech tried to sell me on a surge protector for the HVAC system. Said it was necessary but could not tell me why they didn't install one when they first put the system in. If it was that necessary, why wasn't it installed then? Of course, got no answer. Received no call on Monday. Called first thing Tuesday to get a status, was told they had received the part on Monday and are ready to finish the repair. Tech came out on Tuesday afternoon and finished. Was then informed that there was a $95 charge that was called a deductible. First explanation was that we did not do the necessary system inspections and that's why we were being charged. I informed the tech that inspections were done and paperwork could be produced. Inspections were done by another company due to lack of professionalism from Parker & Sons. Second explaination for the charge was due to the cost of location and picking up the needed part, the part that was under warranty. Paid the charge and called the CS rep that I initially talked to, was given his voice mail. Still waiting for a call back, it's been over a week. I've been told that I must buy an inspection package thru Parker & Sons or the remaining 6 years on the warranty will be null and void. I have talked to four people there to try and explain all the reasons for my disatisfaction (we have had other garbage work done by them), but nobody cares to listen. I am frustrated with the lack of professionalism, lack of quality work, constant upselling of unnecessary products and services, no returning of phone calls and upper management indifference. I figure I have 6 more years of them holding me hostage before I can deal with a company that cares more about their customers.

A real top-notch business -- intelligent, reliable, honest, fair, tons of integrity. I highly recommend.

I chose Preferred Air among three A/C contractors because I was impressed with owner Daniel Hernandez's demonstrated knowledge, clear communication, low-pressure approach, competitive pricing (2nd lowest), and his honesty in scoping a project that was less complex (and costly) than I initially thought.

Preferred Air replaced a 2-ton unit, repaired ductwork, added a new return, and replaced my water heater.

They completed the project ahead of schedule, and they were honest about not needing to complete a portion of the invoice, reducing my cost by about $400.

I liked the workflow app/software they used for billing and invoicing.

Lastly, I thought they were to blame for a broken faucet in a bathroom. I contacted Daniel the day before Thanksgiving. He had two guys arrive at my house Thanksgiving morning to see if they could repair it. Once I spoke to them, I realized it wasn't their fault. Talk about commitment to service!

They did a great job. Would hire again.

Great people

Great Company to work for, they are all so friendly and treat employees well. I only have been with the company a little over a year and can't even count on how many lunches and shirts they gave away. It's nice knowing they care about the guys out in the field and in the office.

They fix my Ac fast and save my ice cream

We’ve used Andrews Refrigeration for the last 15 yrs. They are an honest and reliable company. Technicians are always friendly, they fix the problem and leave, don’t try to sell you the gimmicks. Definitely recommend.