Best Door Repair/ Replacement in Phoenix AZ

Promise heating & air really came to the rescue today. The tech (Moises) that came out was really helpful and nice. He really made sure that I my day turned around. He is amazing! Thank you promise heating & air and Moises.

Had a great experience with the installation of our 2 new systems last week.

Beautiful service!

I called today to schedule maintenance in which a previous diagnostic service was completed by the company. When I scheduled the appointment, I was told the diagnostic fee I paid a couple months earlier would be applied toward the cost of the maintenance. I was called by a lady from the company a few hours later and told that the gentleman I had spoken to was incorrect and the diagnostic fee would not be applied because 30 days have passed since the diagnostic was completed. I indicated that that had not been communicated when the diagnostic service had been completed and the fee paid. The lady indicated she would speak to her manager and call me back. When the lady called me back, she stated that the manager would not honor the diagnostic fee being applied toward the maintenance cost, nor would she honor the price that I had been quoted several hours earlier from the other employee at the company. Moreover, she stated I now had to pay half the price of the upcoming service in advance. Needless to say I canceled the appointment, as I have no intent of working with a dishonest company that changes policies and procedures based on the conversation at that particular moment.

I've used Howard Air for periodic service (twice a year) for several years now. My service tech today was Quinten and he was extremely helpful in explaining the results of his competent service work. I will gladly renew my annual service agreement, since I think it more than pays for itself. I am very happy to be their customer.

Had my new air conditioner and furnace installed. Had three men on site. Job appeared to be performed very efficiently. Cleaned up completely after themselves. Made sure I understood my new thermostat. The entire process went very smoothly.

Mr. Barak was professional , curtis and very knowledgeable and informed me of wgbh fast was needed.