Best Plumbing in Phoenix AZ

I needed a plumber. My toilet wasn't flushing and was coming up in my shower. Marlin came out, charged me $89.95 told me I needed a new toilet and that would be about $500. They, of course, would apply that initial charge to my service. Fortunately for me, I knew a toilet and installation shouldn't cost that much and told them no thanks. Walked away $90 poorer. I get a real plumber out and turns out my toilet is just fine. I have roots in my line. I tried to call Marlin and have them refund my $90, but they stated that Steven tells everyone that calls that it is $89.95 to come out and look for the service charge. Except I have a problem with that. Steven didn't tell me that. For that price, I would have gone with another company. In fact, I did after the Marlin plumber couldn't even take the time to properly diagnose my issue. It was $69 to come out and the plumber took the time necessary to thoroughly assess the repair.
Bottom line - In my opinion, Marlin does not care about you or your plumbing issues...only getting their $89.95 and whatever other cash they can get you to cough up. I mean really? $500 for a toilet?!?

Treats their employees like day labors.

I have called Walker plumbing for help twice now, and they have been prompt, helpful on the phone, and excellent on the job. The first time Clint came, and the second was Clint and Jody. This time, the problem turned out to be beyond our property, so the city needed to be called in to fix it. Realizing that I needed to call the maintenance department for help, I offered to pay the men who came. They refused it. I will always call on them for my plumbing needs.

Great Company to work for, they are all so friendly and treat employees well. I only have been with the company a little over a year and can't even count on how many lunches and shirts they gave away. It's nice knowing they care about the guys out in the field and in the office.

I have to put this out there. These people are the hardest working company out there. They go the distance and beyond. They work countless hours to make sure the job is done and done right. I may not know all the staff there but, I can guarantee this company is committed to hard work, high standards and being the best that they can be. Especially in my biased option Jr.

Staff arrived on time, completed the installation in one day, clean up very good, very courteous staff.

Had airconditioner replaced by Randy and his team. They were prompt &horough. Randy is an ethical businessman & I appreciate that. I would highly recommend this company for your system needs.

After having a wonderful experience the first time around, I called and spoke with Tawni about another plumbing service. She provided wonderful customer service and wanted to ensure all of my questions were answered. Today we had Second Opinion Plumbing replace our standard water heater with a tankless water heater. Kyle called before arriving, walked me through the process and completed the install thoroughly. They did a great job with our new system and vacuumed/swept up the debris from the install.

Very satisfied with the service. They did AC service for my mini split systems. Good guys, reasonable prices, I recommend.

Highly recommend this school special plumbing ? with Colin very knowledgeable and most important super patient teaching beginners

The worst experience ever.

We have used alliance for multiple sites for multi housing office workers that answers phones are rude and feels like Inconvenience when I call their field manager or supervisor Ryan it’s very unprofessional with their bids and unorganized I work with a lot of Plumbing and Hvac companies but this By far is the worst one I had to deal with

Our experience with Pro-Tec refrigeration was terrible. We hired them to fix a commercial freezer, that was operating, but wouldn't reach sub-zero temps. After their tech worked on it, the unit would no longer reach temps below the high 30's rendering it completely unusable. I contacted the office the next day (Sat.) and was promised that a technician would be at our place of business first thing Tuesday morning. No one showed up and we have been unable to get a return call. However, Pro Tec did charge our credit card over $1200. We were never given an invoice, any supporting docs or shown any old parts. I called another company and their tech was out the following day and completed the original repair, but also repaired the damage apparently caused by the Pro Tec (which is why it would no longer reach freezing temps after his 'repair'). I understand that people make mistakes, but Pro-Tec's complete lack of customer support and follow through, after the sale, is completely inexcusable in my book.

This company offers such a wide array of services that it makes it very convenient to have one contractor be able to handle your HVAC, electrical, and plumbing repairs on one visit for a whole home improvement. It is a huge hassle to have to coordinate estimates with various time windows from multiple contractors.

Even though it was a holiday weekend and in the middle of the night / morning…. Both Lauren Quiroz and Casey were amazing. I couldn’t have asked for better service. Thank you ladies for all you did… very much appreciated. ??

I got a new Bosch AC/heater from them and have had serious problems ever since, with no resolution. The unit compressor is way too loud and it wakes me up at night. My old cheap unit never made noises in the 10 years I had it. This brand new, top of the line unit he sold is supposed to be the quietest one available, but it is the loudest unit I have ever heard and multiple independent technicians agree the compressor noise is not normal for this unit. It is difficult to get Arizona Air to respond to any warranty or service calls. Often they will take 10+ days to reply to a call or text, if at all. I never got a response when I requested to schedule winter maintenance (which is required to keep the warranty active) so I had to have it serviced by a 3rd party. He sold a Bosch unit, but none of his workers were Bosch accredited or trained, resulting in a bad install and set up. It is also very difficult to get any troubleshooting done from workers who are not even familiar with this unit, as they continually say they only know Trane units. But he has refused to send out a Bosch Technician. There were multiple problems with the installation, including driving nails through my new roof, voiding the roofing warranty and resulting in a leak with stains on my ceiling. Also failed to specify and install correct size roof jack and return duct. Roof opening is undersized for the size unit he sold. Multiple issues of poor workmanship including a dented elbow, improperly installed vibration pads, sealing tape that is already peeling off, condensate drain that separated, condensate line installed above drain pan, holes that were not sealed, fan that was wired incorrectly, thermostat set up wrong, temperature sensor is out of specifcation. It is now more than 7 months later, and I still have no resolution on most issues, the few resolved were done at my own expense hiring a certified technician from 3rd parties. He hasn’t honored the 100% satisfaction guarantee, he does not provide superior workmanship and there is no 24/7 hour hotline or same day service as claimed on their website.This is my worst experience with a cooling/heating company ever.

Heating and cooling was very professional. They came out and serviced my AC the same day I called them! The staff was friendly and the tech was extremely knowledgeable. Thanks 911 heating and cooling!!!!!