Best Fire Cleanup in Phoenix AZ

This guy was hired by allstate to check on moisture issues found on a bedroom carpet in my home after a heavy rain..He came in and suggested the claim from allstate to be dropped and advised he could do the work of drying out the area, replace the padding under the carpet and that he would check for the issue causing the leak..
A fan was placed in the area and left overnight..The area was checked the following day and the padding was never replaced and the cause of the damage was never looked into..The charge for using a fan? $300..When he was questioned via email about the work and the charge the entire story of what was going to be done had changed and a breakdown of costs was created in an attempt to justify the $300 charge.
A deceptive and dishonest business that overcharged and didn't do as promised..I would steer clear of this shady businessman..
Allstate was given the information and hopefully, do not use this business for any of their claims issues..

They came out 2 weeks ago and said I would have my estimate last Monday. Nothing... I call again Tuesday and they say sorry we will have it by Wednesday. Now it's Wednesday and still nothing. I call Thursday and they say Im so sorry I'll give Jason a call, we should have it by Friday Friday comes along and still nothing. I call this Monday and they apologize and say they will check on it and see why they haven't sent the estimate. It is Friday this week and they have lost my business because clearly they do not want it. Terrible logistics and file managment. I'm going with Zona Restoration because they actually send you your estimate the same day they inspected unlike this business

The team at ServPro were amazing to work with! They were quick, responsive and really informative along the way. We’d recommend them to anyone who needed mold remediation, rebuilds or duct cleaning.

Quick response. They took care of my flood damage and ensured my family and I were safe and satisfied. Hopefully I will not need them again but if I do find myself in this situation again - servepro will be my first call!

When our water heater leaked, they came out the same day to dry things out and worked directly with our homeowner's insurance to get everything fixed. Each person who came to the house was friendly, professional, and competent. We had a great experience.

Leonard and his crew were thorough and polite, and did the work on time and with great equipment.

Not recommended