Best Repair Project in Phoenix AZ

I would NOT recommend this company to anyone. Be careful.

We hired AZ Fire and Water Restoration after a house fire on 3/31/19. Today is 11/23/20, a full 20 months after the fire and the home is still not complete. My sister, Yhara Quiroz, has written a detailed review shedding light on her experience that I would suggest you take a look at.

We have dealt with 3 different contractors and the general manager of the business and have still been unable to finish this project. Conversations with these people end in empty promises that serve only to stretch the timeline of this project out. We feel trapped as there is no one left for us to turn to in the company to hold them accountable.

They refuse to be held culpable for lost items and shoddy workmanship. The only thing they have been consistent about is requesting payment for their services. My sister has spent countless hours staying on top of these people making sure work is being completed. If it weren't for her, AFW would have taken us for thousands of dollars.

Everyday that they do not finish the work is another day that we have to think about the fire. We are unable to move on emotionally and their actions suggest that they simply don't care.

This company did an incredible mold removal job for me, the work they did was very professional and it got done in a timely manner. Highly recommended!

Had a need for water damage restoration services after my reverse osmosis unit leaked under my kitchen sink. Frank and Greg did a wonderful job putting back my kitchen as if it never happened in the first place . I was really worried about mold because I have kids and the service that Next Gen Restoration AZ did put my mind at ease ! If I ever have the need for emergency services in the future there will not be any question on who I would call . Highly recommend their services . Thanks guys!

DRR was quick, empathetic and effective. I had another restoration crew tell me that I needed to replace the whole floor after a water burst and to not even attempt to dry the floor. DRR came in and dried everything up and took care of the project in about a week. Highly recommend

Go To Services is OK but the sub contractors vary from acceptable to poor. Amber T. was fine in communication in a somewhat difficult insurance roof and interior claim with repairs in excess of $40,000 so far. Catastrophe. Now leaks are back and the blame is being spread around.
16 months of buckets and now collapsed drywall ceiling and split drywall ceiling in the exact area of the claim.
Reviewed to soon..even after 17 MONTHS of work we thought this would be handled better HOWEVER the original estimate was incredibly inept (not Go To Fault). Now my roof is in less condition in someareas than before the claim. Fighting with Insurance and I AM THE AGENT !
I have met some of the 5 star reviewers as they are employees of Go To Services.

This company worked with my insurance company to return me and my home back to better than before after a fire. Thank thank you!!!

Our church had a flood from a plumbing leak during the night. Square One came out quickly, took care of the immediate problem, and helped us through the entire remediation process. What I loved about them is their excellent communication and follow through. Also, the quality of their work was superb. I would recommend them to anyone needing restoration work.
Pastor Bob - Harvest Bible Church, Phoenix

Zona was on-site almost immediately even on a holiday. They left a de-humidifier and came back to take moisture measurements. I'm relieved at how thorough they remedied our water damage.

I have see Acuity Builders Work on a number ocasiones and the quality is always super. The customer service is exceptional. I HIGHLY reccomend this business.

We were about to have over 50 guests show up for a graduation party for our children when my wife discovered a leak in our garage- OH NO!!!! I had a friend refer R2 Fire and Water. From the moment I called Justin, I knew I was in the right hands. He arrived almost immediately and put my wife and at ease. The process was seamless with all their knowledge and skill set. We were able to continue our party and they took care of the water and mess. What a true team! Justin, Joe, Joey, and Shelby were all top notch professionals who helped us fix and remediate our garage back to better than it was before. THANK YOU ALL!! I would refer this team to anyone.

Amazing employees, amazing service, and amazing craftsmanship.

By far, best job I've had overall. Dan Keen is an selfless, honest and reliable boss who has literally taken shirt(coat) off his own back for me and has done many other acts of random kindness. He looks out for allhis employees as they were family. His work is unmatchable on all levels at a reasonable cost.

A genuinely wonderful group of compassionate hard workers at BluSky. They are really committed to doing the best job possible and seriously just the best people.

Looking for residential or commercial work to be done? Look no further! Bethom Contracting is worth it!

The preferred insurance vendor wasn’t a match, so I sought out dozens of contractors, interviewing each one, digging in deeper as I had an entire home water loss and extensive work to be completed.

Jodi was the first voice of Bethom and was excellent. Their project manager/superintendent CJ Castro was on site within hours, professional, detailed, and assured me his estimate would be inclusive of all damages. I requested referrals to review Bethom’s prior work, and Jodi eagerly provided. I called EVERY SINGLE referral, sometimes multiple times to make a determination, asking several questions. All referrals had valuable input and realistically provided areas of opportunity for Bethom. Each referral spoke highly of Bethom and if they had to do it again, stated they would hire Bethom again, and many have used Bethom for additional projects.

My home is 65-70% complete and I’m ecstatic to see the final touches. For now, hands down I’d recommend Bethom for residential and commercial. Their project manager works hard and goes to bat for his clientele. CJ is knowledgeable, responsive, transparent, and involved in the process. He keeps you in the loop as often as you prefer. Any delays were outside Bethom’s control.

Current rating 4.7 star and on their way to a 5 star. Give Bethom a call and make sure to snag CJ as he is the best!

This company gets it's work by paying the plumbers. I hired George Brazil to fix my hot water heater. Restoration HQ came out and did a terrible job. They even made my insurance company mad because of their poor quality work and excessive billing practices. They tried billing for things they didn't even do. I had to hire another company to come in and fix their terrible work.

I’d recommend using this company for any home fire damage cleanup & repair needs. They are the best when it comes to restorations.

Hired AZ EC, Inc to remove old popcorn ceiling that tested positive for COVID. Just kidding, it tested positive for asbestos! Bryan was great to work with and his crew did a great job. The job was harder than expected and the team put in the work needed and the quote never changed.

We got what we wanted - no more popcorn ceiling and a clearance test saying we had no more asbestos.

Be careful working with this company if you are a temporary worker. They love to exercise their power over you.