Best in

We were out of town last week and arrived home late Saturday night/early Sunday morning to find a pool of water on the floor of the garage. The next morning, after putting towels down to absorb the water the night before, the pool had spread dangerously close to treasured boxes of family heirlooms. We were in a panic trying to figure out not only how to stop the water from destroying priceless memories, but also how we might get in touch with a plumber on a Sunday (and on a holiday weekend to boot). We reached out to Rich after reading great reviews on the Nextdoor app, and he responded almost immediately to set an appointment for the next morning at 10:30. We were extremely relieved and grateful already since the leak continued to worsen exponentially throughout Sunday, but he went above and beyond by rearranging things to move our appointment to as early as possible Monday morning. He and his associate Dylan showed up and immediately got to work, diagnosed the problem, and remedied it. He was extremely knowledgeable and assured us, in a time of crisis, that he would take great care of us (and he did). As transplants from the Midwest ourselves, it was clear that he embodies that Midwestern work ethic and pride in one’s work that lets you know you’re in the best of hands. Thank you Rich and Dylan for putting our minds at ease and taking such good care of us!

During a time when customer service is at an all time low, due to worker shortages and increased demand, it's incredibly refreshing to call a business, have the owner answer the phone and and have same-day availability! Mr. William arrived within an hour of my call to fix my HVAC system that was not blowing hot or cold air. He asked if I wanted to watch him repair the unit and I enthusiastically said yes! Not many people take the time to walk you through through every step of the diagnostic tests. Once he pinpointed the issues (a safety feature that cut the system off and some faulty repairs from a previous HVAC company), I was quoted a price to repair, I signed off on the work and and my unit was back to operational within the hour. The whole process was informative, transparent and easy. Then I found out he not only repairs HVAC, but also plumbing and electrical. Last but not least, I love to support locally owned and operated, Black businesses. This was an all-around great experience and I will be calling again.

Excellent service from beginning to end i had complete new system put in and radiators the plumbers were very polite and tidy and price was as quoted would highly recommend these people

We used WaterEx Plumbing to replace a outside shut off value and water spicket. Douglas Bennion did a fantastic job with a fair and reasonable price. When we need plumbing services again we'll call WaterEx. We highly recommend WaterEx Plumbing.

Re-piping Excellent work, completed on schedule. The team was prompt, diligent, and professional. We are pleased with the work they did...

I purchased a very expensive boiler (20k) last winter for them for our radiator heat.  They came to try to fix the old unit and said that our only option was a new one.  After some debate, we moved forward.  The installation itself was OK.  They left the basement door open for most of the time, and I had to ask them several times to close it because we were freezing.  I tried to ask them how it was going while they installed it, and they would barely respond.  Given the cost, I don't think this was unreasonable.  After the install, it stopped working completely after about 7 days.  I was pretty upset. They sent out a technician off hours who had no idea how to fix it. It turns out that the reason it stopped working was because the exhaust valve was installed incorrectly.  Apparently, it wasn't windy the day of the install, but there was more wind later on, so it needed to be installed differently.  Yikes. It works well now in terms of heating up the home.  I will say that the cost savings from this unit were not at all what they told us. The salesman made all sorts of claims about all the money we would save to run the unit.  All of that wasn't true.  It is cheaper to run our forced air units (although the radiator heat is much better; it heats evenly, there is no dust blowing around, etc.). We do love the radiator heat, but it isn't cheaper.  Maybe it is cheaper than a 50-year-old boiler, but he knew that wasn't our situation.  We weren't using the radiator heat at that time, which is why they were there in the first place.  All of this was really disappointing, but today, after switching back from Hoffman, I had someone out for a separate issue, and he was asking me about the unit.  Apparently, we could have gotten a similar unit and used it for our hot water as well.  He said it would have been another ~$1,000 (compared to getting a new $3000 water heater).  I remember the salesperson mentioning that as an option very briefly, and I expressed some interest.  I don't really know what happened in that particular part of the discussion after that, but at the very least I didn't understand the options, because it appears like it would have been a no-brainer based on what I am hearing today.  I have no idea what to believe on this particular issue, but it just added to my overall disappointment about the experience, which is why I am writing this review.

I am a general contractor, and I have used Solace on about 30 or so projects. They will get it done right, in the rare instance where we think something should be different, they are responsive and always ensure we are pleased and my customers are HAPPY. Companies are good when they handle things while everything is flowing smoothly. These guys are great with how they handle the less smooth projects as well. 10/10 recommend.

After both of my water heaters quit unexpectedly I started calling around for new replacements. For how many plumbing companies are around it's amazing how bad customer service can be when you're looking for one. As a business owner myself in a competitive industry that is astonishing.
Waterman's was the 8th company I called and was the first that could come out that day. The lady was very nice on the phone and gave an upfront price with only a 2 hour window of arrival. Both guys that came out were able to finish quickly and the install looks great. I highly recommend giving Waterman's a call!

Jeremey was great. He was on time and very friendly and knowledgeable. He identified the leak and explained the options. I was not able to use them to repair the leak because a time crunch but their price was in line with what my regular plumber charged. If I ever need leak detection again I will definitely use them.

We called them for a simple job. To uninstall a stove and install a brand new stove in its place. We informed them that we had all the parts needed and that the call for assistance was only given due to our landlords request to have a hired contractor. The guy who showed up was nice enough to help us remove the old stove and bring up the brand new stove. However, while the guy was working on the stove and trying to attach the valve to the gas pipe he broke the valve inside the gas regulator. When we made the appointment with the company the company reassured us that they would do the best they can for us and they would work with us on pricing. The guy who came in claimed we had him wait 45 minutes because he said he needed a new pipe valve so my husband ran to the store to get it but it was not 45 minutes. The hardware store was a block away from our house. The guy charged us $240 for the visit and yet wasn’t even able to complete the job of installing the new stove due to the gas regulator being broken by him. He then said he’d have to come back once we get that part fixed and that it would be another $95 for the visit. My husband called the company and spoke with the person who reassured him that if we had any issues with the cost to notify them. This person said they would talk to the owner of the business and get back to us. My husband informed them that he would need a refund or for them to at least replace the part that their employee broke. We have yet to hear back from this place. I would not recommend.

These guys are amazing. I have used them both at work and at home. Fast, professional and friendly as well as competitive. Your cannot go wrong with The Plumbing Joint. By the way, I live in Chandler and my office is in Gilbert and they service all cities.

I've had them out twice in the last month for different issues I didn't feel comfortable doing myself. Steve and Jake were both friendly, professional and efficient. Work was done in a reasonable amount of time for a great price in both instances. Happy to have found a reliable plumbing company!

Called this person for questions about a used hot water tank. He states he could fix ours for 210, 4 year warranty, parts and labor included. Sounded too good to be true to begin with, but we hwent ahead and scheduled an appointment for the following day (we had plans we could not cancel that night). Our appointment was at 11, but he texted saying he was busy and couldn’t make it till like 1. We said ok, then noticed our breaker had been tripped for tank. So we text him this and be stated that ok we will cancel. Then he text again saying it could cause a fire so we were like ok maybe he should come out. We tried to contact him back but he started being super rude. So I’d think twice about going through this “company”. Not too professional at all!