Best in

Theodore cleared my main line to my house and got everything flowing. Very knowledgeable master plumber.

The plumber was very professional and was really good at explaining as to why things were happening.He is even very knowledgeable, explained everything to me and I would highly recommend this company. I understand why this company is called by all of the people near the local area.

As a loyal customer, I cannot speak highly enough about Dear Plumber, the top-notch plumbing company in Bastrop. Whenever I encounter an issue, I never hesitate to reach out to them, and without fail, they promptly schedule a service appointment. The level of service they provide is truly exceptional, and their pricing is fair and reasonable. I am consistently impressed by their professionalism and commitment to delivering outstanding service. Dear Plumber is undoubtedly the go-to plumbing company in Bastrop for all your plumbing needs.

Luke is a fantastic person to do business with.

Very informative representative and professional service

We got a coupon in the mail from Fox Service Company (it has the 4300 S Congress Ave address on it), I'm attaching photos of the coupon. We've used their services before at our previous residence, so we decided to call them and ask them to inspect our air conditioning units. The coupon CLEARLY says the following: A/C, Heating or Water Heater System Inspection, Regularly $119, Now Only $21, so we thought it was a good deal for us, and for them, because if it turned out our units needed refrigerant, we'd pay them a small fortune to refill them. Well, the technician showed up yesterday and right away we showed him the coupon (as we were asked to do when we scheduled the appointment on the phone). My husband showed him the A/C units, and immediately he said: With that coupon...I'm only going to do a 'visual' inspection of the units meaning he literally JUST LOOKED AT THEM, and I guess he could feel that our house was cold so he could tell the units were working. My husband thought he was kidding for sure, he told him: So you are not going to check if the refrigerant is low, or if the filters need to be replaced, or if the condensor coils need to be cleaned? or anything else that is part of a regular A/C inspection? He said: Nope, just a visual inspection, the actual inspection costs about $200 per unit. WHAT? The coupon clearly states that we should be getting a $119 inspection for $21, that's the meaning of a coupon or discount: YOU GET THE SAME PRODUCT OR SERVICE, BUT FOR A LOWER PRICE. My husband immediately asked him to leave, told him we didn't need his visual inspection. What a scam. This is the textbook definition of false advertising. And it's their loss, because we had been their customers for many years, but not anymore, we already found a better service provider. If you get one of these coupons in the mail please don't fall for it.