Best Upgrades Plumbing in Fort Worth TX

Cause they're my next door neighbor

Bobby is a life saver, came out at 2:30am to fix our emergency. After calling all around for an hour in a half, I’m so happy to have found his services. Picked up the phone right away and got out to me within the half hour. Thank you again for the professional timely service and fixing our emergency at such a time, you’re amazing. We will be contacting Bobby anytime we need plumbing in the future.

Definitely a 5 Star company that really understands customer service. Everyone from AirCo that I spoke with was very professional and courteous and really put the effort and time to help solve my HVAC issues. Kudos to the AirCo team, Blake, Kellie, Dan, Tyler, Ricardo, and the Tech that installed our unit...very knowledgeable staff....returned my calls promptly and answered all my questions...AirCo did a great job in the install in a short period of time.I highly recommend using AirCo for any HVAC needs!!!

Michal is a natural for this job. He has a passion about it that can't be taught or incentivized. Thanks for the great service!

I can't say enough about Mars Services. Les came out to help troubleshoot an issue that another plumbing service failed to do correctly, and his boss Matt was available to answer and explain the situation to me when I didn't understand the plumbing talk. Joseph Hicks, the pest control manager came out to our property as well and was very informative and honest about our situation. He explained the chemicals used by our current vendor and the chemicals used by their company. He went into detail on the different options available and suggested a course of action that we are happy with. I work with vendors every single day, and Mars' customer service and pricing can not be beat.

Fast service, polite staff and installer, very satisfied

Always great service!

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction