Best Tankless Hot Water Systems in Fort Worth TX

Al
Expensive, but what plumber isn't. Have used them over 40 years. Always satisfied with their work. Friendly.

I have a tankless water heater that needed servicing. I went to the brand's website to find an authorized plumber in my area and saw that Sanders Plumbing was listed. I called and spoke with a very knowledgeable plumber who knew these water heaters and offered some good advice. I scheduled an appointment to have it serviced and not only did the plumber show up, so did the owner, Philip Sanders. They did not originally install this hot water heater and they found countless issues that are a result of the poor service I received from the company who did install it. Philip Sanders provided me a detailed written description of all the issues, including quoting the references to the plumbing code for each problem he found. He did not charge me for this kindness. Instead he told me exactly how to handle the issue and what to do if the original company doesn't agree to fix all their mistakes. Philip Sanders and Sanders Plumbing is the most reputable, honest, customer focused plumbing company I've ever dealt with. If you need a plumber, I encourage you to call them. You will be treated with respect and your needs will be professionally resolved by a licensed plumber who knows what he is doing. GREAT COMPANY. GREAT PEOPLE.

They have done several jobs for me and have always gone the extra mile. Excellent technicians and excellent customer service. They really care about their customers and their workmanship

My name is Beverly Castaneda and I am the daughter of the customer that had the work done in their home.She had extensive work done under the house repairing all of the corroded pipes and all. My mom is 89 years old and was treated with such respect. Desmond was so polite and took time to listen to my mom and didn’t just brush her off. This means a lot to all of us. I would recommend Desmond and Royal Plumbing To anyone! All of his crew did a great job and he oversaw everything very well. He was absolutely wonderful. You guys have a great employee there!! Thank you kindly again for the great service.

Awesome service!! Fast and excellent communication. They speak spanish too! I will recommend to all my friends and family.

Terrible experience just now November 2nd 2020 at 4:30 p.m. I CALLED Friday October 30th 2020 and spoke with Carol, set up an appointment with Carol and I was guarantied confirmation call November 2nd for the time frame for them to come out Tuesday November 3rd.

I waited all day today and called at 4:30 p.m. to find out what happened for the phone call. She stated she was on a conference call! All day? She said was going to call me eventually! Then she said we can come out tomorrow 8:30 to 9:00 a.m.

I have to work to pay them $160.00 an hour for just coming out and me (customer) being the one calling them (business) to check on appointment. Customer has to re-arrange work schedule to accommodate their appointment (their schedule) with a less then a 24hr. notice. Then I said I was going to check because Im working. Carol called me back less than five minutes and asked. So do you want us to come out or not because I’m about to close here in a little bit and I need to know. So now I need hurry up and
Accommodate the business again. As a customer now you have to be the one accommodating them and pay them too.

I asked to speak to some one about this issue and the Owner gets on phone, to my surprise owner was just as bad as employee and told me to come on and make it short because she has other customer waiting! So now I’m also a burden to the business!

This is not how you do business! So you get what you pay for! So be ready to be the scheduler, coordinator, to be on their time, not your time... and pay them too!
and hoping you don’t get into an issue because their customer service from employee and Owner is horrible!

Our plumber was exceedingly competent, extremely courteous, quick, and knowledgeable. He described the plumbing procedure and provided us with helpful maintenance advice.

Great customer service and professional expertise by Todd. Highly recommend L&S Mechanical.

A pipe in our office kitchen busted. Called around to all plumbers in the area and this was the only one that offered to come look for free, same day. They came out and fixed the issue in about 45 minutes. Fast and friendly!

Professional

Great family owed and run. Love the Preds. Does excellent work for a great price.