Description
Since 1984, we've been Arlington's trusted plumber. No one wows customers like we do. We are based in Arlington on the edge of Mansfield serving the entire Fort Worth area. Known as the white glove plumber we carry most parts on our trucks so there is no second trip. We repair water heaters, unclog leaks, install water heaters, and with same day service.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Any Plumbing Repairs, Bathroom And Kitchen, Bathroom And Kitchen Faucets, Broken Pipes, Clog Removal, Commercial Plumbing Services, Drain Cleaning, Drain Problems, Drainage Issues, Dripping Faucets, Electric And Tankless Water Heaters, Electrical Installations, Emergency Plumbing Problem, Emergency Plumbing Repair, Emergency Plumbing Services, Emergency Plumbing Situation, Emergency Repair, Equipment Installation, Fixing Leaks, Gas Line Install, Gas Line Leak, Gas Line Repair, Gas Valves, General Plumbing Services, Hidden Water Leaks, Home Appliance, Home Maintenance, Home Reconstruction, Home Repair, Home Services, Hot Water Supply, Kitchen Faucets, Leak Inspection, Leak Problems, Leak Repair Slab Leak Detection, Leaking Faucets, Leaky Faucets, Leaky Joint, Leaky Pipes, Maintenance And Repairs, New Installs, Other Plumbing Service, Plumber Arlington, Plumber Forest Hill, Plumber Fort Worth, Plumber Grand Prairie, Plumber Irving, Plumber Kennedale, Plumber Mansfield, Plumber Rendon, Plumbing Company Arlington, Plumbing Company Forest Hill, Plumbing Company Fort Worth, Plumbing Company Grand Prairie, Plumbing Company Irving, Plumbing Company Kennedale, Plumbing Company Mansfield, Plumbing Company Rendon, Plumbing Equipment, Plumbing Equipment Installation, Plumbing Installation, Plumbing Issues, Plumbing Leak, Plumbing Needs, Plumbing Repair Drain Cleaning, Plumbing Systems, Pressure Issue, Regular Maintenance, Repair Work, Servicing Plumbing, Slab Leak Repair, Slow Drains, Standard Water Heaters, Thoroughly Inspect, Tile Floor, Traditional Water Heaters, Trustworthy Plumbing Services, Video Camera Inspections, Water Damage, Water Heater Repair Arlington, Water Heater Repair Forest Hill, Water Heater Repair Fort Worth, Water Heater Repair Grand Prairie, Water Heater Repair Irving, Water Heater Repair Kennedale, Water Heater Repair Mansfield, Water Heater Repair Rendon, Water Heating Units, Water Leak Issue, Water Leak Issues, Water Leak Problem, Water Leak Problems, Water Line, Water Pressure, Water Storage Tank, Water Supply, Water Temperature,
Reviews
Craig Savarese
2 months ago
Wade and his assistant were friendly and professional. As the needed repairs would cost as much (if not more) than replacing water shut off valve and a new toilet, they worked out a better price with a new Kohler “high rise” toilet.
And when it turned out the flange was cracked, they were able to fix the problem without the added cost and hassle of chipping out the old one. Again, they worked with me to get a good price. Cannot recommend enough!!
Wade and Augustine were wonderful. We were concerned that we might have damaged pipes due to the hard freezes we have experienced the past few years. They were here exactly when they said they would be, were very polite, and professional. They checked everything thoroughly, and I was extremely relieved and impressed that we were charged a price that I think is more than fair. I know we are going to need a plumber we can trust since our water heater is running on borrowed time. Now we have one.
Sorry this is a little late. This company is awesome from the office staff to the master plumbers. I had an issue with plumbing that was made worse by another company. I had nothing working for about three weeks. I decided to call someone else and they got me squared away within less than a week. Duffy and Phil are the BEST!!!!
They came in fixed everything and the price was fair!! They made me feel at ease and better about the whole situation.
I would recommend them to anyone who needs any plumbing work. They are awesome!!!
Myles and Nate came to replace 2 bath tub stoppers. I should add that the bath tub stoppers were the originals from when the house was built ...... 50 yrs ago. They didn't seem too worried - told me its all part of the job! It was hard to get the stoppers out - but both men seemed unfazed by it all. They did a great job and I am excited to be able to take a bath now.
I think Miles and Nate are a credit to J. Rowe Plumbing! Thank you for giving me professional service that I will remember in the future.
Lindsey Rook
2 months ago
Jamie and Duffy were absolutely incredible. So informative and helpful. Even though I wasn't able to hire them they still offered to keep in touch if I had more questions. You can tell they actually care. 10/10 would recommend to everyone
Josh was amazing! He was very professional and described what he was planning on doing. He completed the job in a timely manner and was so friendly. I don't know much about the pricing but I felt it was very reasonable. I would definitely recommend. ??
The plumbing backed up when I used the washing machine and dish washer at the same time. Duff and Phil, from JR Plumbing, came out withing 36 hours to unclog our drains. This was the second time Duff came out for the same issue, so they didn’t charge us. They unclogged the pipes enough for me to do some laundry. This house is 64 years old, so had a lot of buildup. Duff explained that they needed to flush out the pipes. He gave me a quote, which I felt was reasonable, so I had them come out the next day to do the work.
They water blasted water through the lines. He said there was so much sludge in the pipes which made a 2” pipe allow only about 1” water flow. When they were finished, I was able to run both appliances at the same time. Duff and Phil were friendly, knowledgeable, and cleaned up after themselves.
I highly recommend JR Plumbing for all plumbing jobs. They are reasonably priced and courteous.
Preston Quenette
a week ago
Two service techs arrived on time and made an assessment of problems with two toilets not flushing properly. They were able to replace part on toilet in main bathroom to have it functioning properly. They other they made adjustments to have it working. They work efficiently and always interested in keeping cost/value in mind. We would most certainly call upon them again.
I contacted J Rowe as they were the company that installed the unit almost 2 years ago. They got me scheduled the next morning and Phil and Don came out and quickly diagnosed the issue as a failing pilot light igniter switch and were able to source the part in a timely manner and got the water back up and running very quickly. Pricing was fair and I would definitely recommend this company. I appreciate the fast turn around on this repair because cold showers aren’t much fun. ;)
Christine Huddleston
2 months ago
The two guys that came to unclog my backyard French drains went above and beyond. Showed up early, once the roots were removed, made sure all the drains flowed properly, cleaned up the mess and gave me suggestions on how to prevent in the future. Plus very friendly! Would definitely recommend J Rowe Plumbing and will use again! The are awesome!!!!
Clannad did such a great job. Was very professional and knew what he was doing. Would highly recommend him to anyone.
Keith Burkhalter
a month ago
Had the best experience with the crew doing the service call at my recently purchased house. They took care of several items on my inspection list including reseating a soaking tub that wasn’t installed properly by the previous owners. These guys were awesome - they spent time explaining several things and even helped my understand the operation of the home’s gas fireplace. Price was very fair for the work performed. I will be using them again for any and all future plumbing and gas line needs.
Oh my goodness! I haven’t had water out of the kitchen faucet for four years. I had to use the sprayer! To have running water into the kitchen sink is an unbelievable blessing!! Thank you! Thank you! I’m so happy!
I was recommended J Rowe Plumbing by family and it was the best decision I've made this year! The techs that came out were incredibly friendly and professional, they knew I was a new homeowner and worked with me to find the most cost effective plan for my repairs! I will continue to use their service for all of my plumbing needs and I HIGHLY recommend them to anyone looking for a plumber!
Morgan Tucker
3 months ago
We had a bad experience with another plumbing company months before we found J. Rowe plumbing. Myles was able to come out and figure out where we had a break in our plumbing and give us a reasonable price to repipe everything under the house. We are extremely satisfied with all of the work and professionalism! We will definitely recommend you guys
veronica garza
3 days ago
I believe we had a clog, they got on the roof and ran the snake down to clear. Nothing was pulled out. My sink, dishwasher and washer work fine now. A bit expensive to just unclog but will use them again.
Lisa answers and returns calls outside of business hours. The plumbers fixed the dripping shower faucet for me and now it's like new again. They are expensive, but from my experience, it's cheaper to pay to have it done right the first time than to keep paying someone to come out over and over again.
Russell Thompson
3 months ago
Would not recommend using them. Led my wife to believe they could do leak detection over the phone. When they get here, turns out they do not have the equipment to do so and seemed like they were ready to leave rather than try to discover where the problem was rooted. There is a fee for showing up, so I have them fix a seperate issue since they are here. A recently installed double sink vanity needed to fix leaks under the cabinet. Turns out both sinks still leaking after they left. At first I only realize one is leaking and call and ask for half my money back. End up speaking to the guy who came to my house and calls me a liar when I recount the experience. Owner said they would come back, but I do not want them back in my house after such a bad interaction in person and over the phone. Owner says all she can do is send back the service fee after my payment cleared. I said ok and hung up. Many months later I have not seen a refund on service fee. Rude, unprofessional, and lied about a refund. Awful experience, recommend not calling them.
I would like to thank Myles for working with me on addressing the replacement of a Septic lift station pump with grinder. JR's plumbing quote was 1,000 less than RR's plumbing quote and installed it within a week from date we agreed to move forward.
Amanda Borchardt
a month ago
We discovered a leak in our yard. I called and requested an appointment. They were at my house within 30 minutes. They helped us locate the leak and discussed our options with us. Techs were great - very professional. Would definitely recommend them!
Prompt arrival, thorough performance. Saved their information just in case I need their assistance for anytime plumbing related. Highly recommend!
I have used James K Rowe for years. They back up their work. A staff and the office has excellent customer service. April 2023 update Duffy and Phil installed new guts in my downstairs toilet. Excellent work, excellent service. On time and spotless cleanup. Thank you. I am a repeat customer because they are a reliable company that you can depend on.
Deanna Perez
4 months ago
Wade was a great technician who fixed our leaking toilet quickly and professionally. He didn't try to upsell us or anything. He and his crew cleaned up everything afterwards and he was a pleasant person to talk to. J Rowe Plumbing as a company was easy to schedule with and very professional over the phone. Would use again.
John Brinegar
2 weeks ago
J Rowe responded quickly and installed a new hot water heater. They explained the process and were professional. Highly recommended.
Arlington Fence koch
a month ago
Repaired gas line next day. Showed up early and finished job under the initial price estimate by $200. I was able to handle everything remotely and they helped fix a tense situation
Susan Cawley
5 months ago
Prompt and excellent service diagnosing the leak. The bathtub faucet was leaking in the closet. Very pleased with a new faucet for bathtub. Jamie was professional, courteous, and very knowledgeable. Would highly recommend J. Rowe Plumbing.
George Strong
5 months ago
Very nice, great prices and good work.
Very knowledgeable and friendly technicians.
Had a previous bid for a lot more. The other company tried to add multiple items that were not needed or had already been done. I will use J Rowe Plumbing for all my future pluming needs.
I won't use this company for something like changing faucets, but when you know you have a problem but don't know what is? They are amazing! They were accurate on the estimate for time and money. For small jobs I was not impressed, but for these big scary ones, I would definitely use them again. Thanks J Rowe Plumbing!
RANDY BROOKS
5 months ago
JRowe plumbing is a great solution to any plumbing issues you need resolved, respectful, thorough, good quality, great experience & knowledge of their trade! I recommend them as the first choice to any plumbing issues anyone may experience! Fast, reliable, and easy to communicate with from office to technicians 10/10 great service GIVE EM A CALL THEY'LL SOLVE IT ALL!
Dusty and Nathan were awesome. They worked really hard at the repairs. Cleaned up afterward and we're so professional and courteous. James Rowe uses only the best people.
Wade and Augustine were awesome. They fixed everthing that we asked for. I appreciate their friendliness and professionalism. We have used J Rowe Plunging several times over the years and will continue to use them.
We needed an emergency call out on the weekend and it wasn’t long before J Rowe showed up and took care of our plumbing issue! They were able to quickly diagnose and resolve the issue. We were relieved and able to get back to enjoying our weekend. Thanks J Rowe!
Our bathroom drain was clogged due to the condensation line from the HVAC in the attic into the bathroom sink. We had checked the P Trap and it was clean. No amount of plunging or vinegar/baking soda worked. So, it was expensive to have them run a line to break up the clog. When we get a new HVAC system installed next year, we will have it drain somewhere else. The plumbers were prompt, polite, efficient and knowledgeable.
Aviemore Evony
3 months ago
Jamie was on time, detected the issue, listed how the issue is resolved & included a prompt estimate for services to correct the issue. The repair techs were very professional as well as helpful. Would recommend!
Jamey and Jesse were the absolute best! They were total professionals and handled the job with complete ease and were very fair. This is the only plumbing company I’m using now
Julie Mccants
3 months ago
Josh was courteous and punctual. He had the expertise to solve my kitchen sink leak. Thank you Josh
Nathan Whitmire
7 months ago
We had a leaky hose bib that needed repair, and 2 water heaters that were 21 years old. I called to make an appointment to have this looked at. Neither were urgent issues. They were able to come out same day!! They were starting the install and found an issue with the shut-off valves and showed me those also would need replacement. They decided to come back the next day. They left everything in working order for us and returned the next day in the AM and finished the job in about 3.5 hours. The installers did a great job. Everything looks great and is now up to code with the current code requirements. I would recommend JRowe plumbing if you need plumbing assistance.
Beverly Barstad
a month ago
Been using this company for years and the men are always very professional and friendly, they will talk you through what they need to do, I would recommend to everyone I know, infact I need business cards to hand out their that good.
I noticed the water heater drain pan had water from a leak. The guys from J Rowe Plumbing came out and quickly diagnosed the leak, fixed it and charged a reasonable price. I've used these guys in the past and see no reason to change.
Arlie Davenport
a month ago
Agustin and Phil were very helpful. We've been doing business with J Rowe for 15 years.
Lonny Coffey
2 months ago
Josh was great, repair was very well done. I have used JRowe plumbing for years and always very pleased!
Encountered a driver from this company who was driving very recklessly down Rufe Snow. They were cutting people off left and right and causing people to switch lanes just to get away from them. I stayed behind them and got a photo of the license plate/van to be a witness in case there was a crash.
Had water heater leaking or going out. Called J Rowe and they sent Jason out within 1 hour. He said it needed replacing and had it out and installed within 3 hours. Very professional and detailed oriented as we discussed tank vs tankless water heaters and decided our best option was to put tanked water heater back in!
Love doing business with J Rowe Plumbing. Y’all are the best!
I was extremely pleased with both jobs performed. I called one afternoon and they came out first thing the next day to give me an estimate. The following morning they returned to replace my water heater and two faucets. Both servicemen were knowledgeable, prompt, professional and friendly. All questions I had were answered. They removed all of the items replaced and cleaned up immaculately. I would definitely use their services again and highly recommend J Lowe Plumbing.
Dusty arrived within the time frame. I showed him the issue with my outside faucet, he quoted me a price and he had the replacement within 5 minutes. I am one happy customer!! No more leaking faucet.
Thank you!
Mutono Kilonzo
6 months ago
Jason was very pleasant , straight forward & efficient. He is very knowledgeable and works as he explains every step to his customers. Am very happy with his work .
They were prompt and fixed our issue quickly. Appreciated that they were upfront on costs. No surprises!
Jason is the best technician, he arrived on time and work through the rain to make sure our water is back on. At the end, he even cleaned up all the dirt around the sidewalk. Best tech ever!
Colette Reinhardt
2 months ago
We always use J Rowe Plumbing because they are very professional, knowledgeable, and quick to respond! :)
These guys are great! Dispatch was super helpful and made certain to contact me before sending someone out. Phil got here and was quickly able to determine the cause of the faucet leak and make the repair.
Anthony Galata
a year ago
Outstanding job! Definitely five stars! Jason is the kind of skilled professional a homeowner wants on the home repair team for plumbing issues. He assessed the problem and confidently fixed it. It was a problem that would require several hours to fix. Jason was very informative regarding my concerns and went right to work. We are already making plans to use J. Rowe on a home improvement project.
He showed up on time today and was very professional and courteous. He explained everything thoroughly (including a cost breakdown before starting) and got an upstairs toilet unclogged in less than 30 minutes. If we ever need a plumber again we'll definitely use their services.
Sara Waskow
10 months ago
They detected and solved a problem with the gas line to our outdoor grill. They had excellent communication during the course of the repair and were always on time and very professional! I highly recommend J Rowe Plumbing for all of your plumbing needs!
Teresa Duell
9 months ago
They came out same day. Repaired our leak and explained all our options including the finances for each. Also grateful they cleaned up the work area nicely before leaving. Will use them again for sure.
Karen Telschow Johnson
a month ago
When you have a 60 year old house with cast iron pipes, every time you have a plumbing issue, you cringe. Shaun with JRowe kept me informed every step of the way with a drain that just refused to drain! Upfront on cost and exceptional professionalism, I’m grateful to be able to rely on them whenever needed. Highly recommend!
Jamie and Jesse were the best. Five stars +. Very knowledgeable and pleasant to work with. Did a great job repairing main sewage line break under the edge of my slab foundation. Reasonable cost. J Rowe plumbing is the only plumbing company I will be using in the the future.
Jamey and Jessie were wonderful to work with. Both were very professional and friendly. They came in, detected the leak and fixed it in a timely manner. I would recommend them to my family members if they lived in the area. I will definitely recommend them to my friends. Thank you J Rowe plumbing!
Justin Mathews
8 months ago
Requested a quote 3 weeks ago. No response was ever posted via the service whale website I was directed to when requesting a quote. It still says “Being priced.” I really dislike when companies fail to reach back out to customers. If you’re busy state you have a lead time. If you can’t accept residential customers post that or send an automated response. Hearing nothing for 3 weeks is unacceptable, especially when the service whale form asked for a timeline of when the work is “ready to begin” and I entered “within a week.”
If you’re going to have an online ticketing system, you should use it, otherwise take it down.
Virginia Prewit
a year ago
I have been a Home Builder many years. J Rowe Plumbing has install the plumbing from the foundation to the finish out for My Custom Homes and Spec houses for over 25 years ! J Rowe Plumbing is always been on time or called about any delays. They fix what I have needed without any delays. They are all polite and efficient. If parts are needed they order them and let me know when to expect them back on the job. I recommend them to my Homeowners and all my Friends. Thank you,
J Rowe Plumbing for all the years!!!!
Lisa Harrington
3 months ago
They were professional, clean, and did not try to sell me something I didn’t need. I would definitely use them again.
J Rowe Plumbing was able to come to my home on the same day to repair the hot water tank. The two technicians were quick to find the problem and repair in a timely manner. I would definitely recommend them.
Mel'vine Barnes
a year ago
These guys are awesome Plumbers!!! Our service technician Brett is great. Very honest, professional, and amiable. Also Misti with scheduling, dispatch, and keeping us updated and informed of our appointment through text and phone calls. The whole team at J Rowe Plumbing is very professional, kind, knowledgeable, and quick. What more can you ask for? Believe the reviews, they’ve got the whole package and really know what they’re doing. Had 2 other plumbers do a botch job on the master bathroom faucet that was leaking. J Rowe’s Team knew exactly what went wrong and how to fix it within 1 minute. These guys are serious about plumbing. Hire them if you like to save money and time.
Tabitha Garreffa
8 months ago
Foundation people recommended I have a plumber check for possible leak. They looked around where my plumbing comes from which is not in that area and explained a lot to me. Also looked at my pressure while here and sounds from the toilet. Honest, very professional, and service charge is affordable.
We had a large job to complete over several days. Brett our service technician did a great job. He and his assistant Augustine were professional, punctual and kept me well informed of every step. It was a pleasure to work with them.
I also spoke to Mishell and received the same courteous and professional help.
I would highly recommend J Rowe plumbing.
Excellent! All the techs from J Rowe are always professional & pleasant. They were installing 2 new toilets & even though some of the original work had to be redone, Jason was honest, considerate, explained the issue thoroughly, took ownership of the problem & resolved it promptly. Thank you Jason! We still consider J Rowe our plumber of choice.
Dusty and Augustine came out same day, on time and quoted a fair price. They repaired a leak in my main water line and even added a valve for shutting off my sprinklers. I will definitely use again.
I use Rowe because they are super responsive and when the technicians enter my home they always put on booties to cover their shoes. They are professional and reasonably priced.
Tee Thrasher
10 months ago
My technicians were great! They arrived on time and began repairing my issues I had several and they even detected my toilet leak and informed me that the issue needed to resolved ASAP as well. I would highly recommend for ANY plumbing issues.
What a great find! J Rowe Plumbing came within 12 hours when we thought we had a slab leak. Fortunately it wasn’t but Dusty was so thorough in all the testing and gave me resources for what to do next. Will definitely use them in the future!
Awesome service. Technicians were wonderful and explained every process along the way. Very reasonable. Will use JRowe again.
Richard Mitchell
a year ago
Very good experience using J Rowe. The technician was very professional and explained everything in detail. They were able to fix the slab leak and fix another plumbing issue in one day for a good price. I will use them again if I need anymore plumbing work.
Excellent professional and efficient service. I highly recommend Jeremy and J Rowe Plumbing.
Very punctual and very courteous. I would call them again for my plumbing needs.
We needed a French drain cleared and a bathroom tub faucet looked over in our new house. The French drain was cleared and we were given a suggestion how to help prevent further clogging. The tub faucet may need a new cartridge but not today. Our plumber was friendly, knowledgeable and professional. We definitely will be using J Rowe Plumbing again.
The city water meter was not displaying, so they used a different method to detect the leak. They narrowed down to a slab leak between the hot water heater and the hall bathroom. They proposed a fix using flex pipes through the attic. After writing up the plan and estimate, they promised to come back in four days. However, they could come the next day, depending on another customer's job. I liked Jamey and Jesse. They were efficient in trouble shooting, polite and transparent.
J Rowe Plumbing has always done excellent, professional and affordable work for us. This time was no different. We didn’t have a big job for them this time but Jason Watson up showed on time, was courteous and professional and literally was done in about 15 minutes, lol. He then was kind enough to take a look at some other issues and give us some estimated prices on other plumbing issues we needed guidance on. We’ll go back to J Rowe when we’re ready to tackle the bigger jobs and Jason is welcome if we happen to get him again?
Natalie Salazar
2 years ago
This company is ALWAYS great! We have used them on 3 different occasions. Each time they are professional, prompt and affordable. Their communication about who is coming to your home and when to expect them is always ? %. Every encounter from the initial call to the completion survey is considerate and professional.
We won't use anyone else for our plumbing needs. I highly recommend J Rowe Plumbing for all your plumbing needs.
Janis Hooton
4 months ago
Have used J Rowe 4 times. Always on time and very friendly and professional.
I used J Rowe plumbing to rough-in my shower and double vanity pipes in a complete master bath remodel and I couldn't be more pleased. I have lived through 5 separate bathroom remodels over the years and this is by far the best plumber I have used. Brett did an amazing job. His work was so tidy and exactly to my specifications. I told him exactly what I wanted and he absolutely delivered. All the pipes are efficiently routed and properly secured where needed. He located the drains EXACTLY where I wanted them. Don't think all plumbers are this diligent. They aren't! I highly recommend J Rowe Plumbing (and Brett!) for your job and I am so happy that I will not have to waste time getting quotes from multiple plumbers for any future jobs.
Everything was explained, seems reasonable. And they do try to save the customer money where they can.
This company saved me over $1200 over a previous company's estimate.
I love having a toilette that flushes!
Thanks to Jason
Update!
They helped out again in a major way! This company has the hardest working crew! And they are nice to have in your home!
Sept.7 2022
They were quick to come out to unclog a toilet. Always helpful
These people are very professional, knowledgeable, and friendly. They were here today to install a new faucet, food disposal, and dishwasher to my new sink. Installation went smoothly and it all works perfectly. They cleaned up all the packing materials before leaving.
A few months ago, they were here to unstop our plumbing and that went well also.
We highly recommend Rowe Plumbing.
Every time I call J Rowe Plumbing out it is a great experience. They are friendly, courteous and arrive when they say they will. If there is a change to the schedule they communicate early on and work around my schedule to accommodate me. The repairs are always well done and cost effective. Their technicians are top notch.
Our technician, Brett was on time and explained each step as to what was going to happen with our water line issue. Misty from J Rowe Plumbing called and informed us about the service, inspection and billing and was very professional.
Our water line was fixed, the ground and are around it was cleaned up. From start to finish, they all did a great job and we were relieved to know the job was done correctly and with a warranty. We would recommend J Rowe Plumbing for all your plumbing needs.
Shubhra Nandi
9 months ago
Amazing! Mr. Watson is not only professional top notch, he is very pleasant which is a rare find. He worked very hard and didn't rest until the problem was solved.
His associate was eually good.
Stacy Schatzman
a year ago
The technicians arrived on time and were quickly able to assess the leak and then repair it and clean up in less than 2 hours! We’ve been living with a leak for 6 days by turning the water off/on at the street!!! Feels like a miracle to have running water and know that none is being wasted in our driveway!! J Rowe will be our plumbers from now on!
Linda Herndon
2 years ago
I will definitely use this company again for all my plumbing needs. From the 1st call to their office through the completion of the work, anyone I spoke with or worked with was very professional and prompt. From setting the initial appointment to actually getting the work done was the most professional experience I have had from any plumber I had contacted in the area. They confirmed the appointment(s) and notified when the technician(s) were on the way as well as the name and a picture of the Tech(s). I had a leak which they found was under the driveway between the house and the meter. Before they started the repair, they explained the process and the cost. While the repair work was being performed, all three technicians were very professional and explained each part of the process. I found them through the Good Contractors List after much frustration of trying to find a reliable, competent plumber on my own. Thank you J Rowe Plumbing and Good Contractor's List.
Duffy was awesome. Thanks for doing a great job!!!
Jamey and Jesse were amazing! I thank them both for being patient, and explaining what our options were! We trusted J Rowe from the beginning, and we were completely satisfied to the end of our services! Thank you Mishell!?
Great company!! We have used James Rowe for our home and office Plumbing needs for over 5 years.
They are honest, fair and competent. Keep up the great work, we appreciate your service very much!
Excellent service that started from my very first phone call! A technician was scheduled quickly and we had hot water again in no time. I appreciate your help and guidance in replacing our old water heater. Thank you!
Dishwasher installation was done on time and with care. We appreciate the plumbers at James Rowe Plumbing. Very professional every time we have them out.
They did an excellent job! Cleaned out the pipes and tested so everything is flowing again.
Michael Roberts
3 years ago
Dillon and Eric came out and performed my estimate on time and explained various options for repair. Plumbing repair done the very next day. Plumbers on time and ready to work. The work was done with the correct parts and expertly completed with attention to detail. I would confidently hire J Rowe plumbing again in the future. I will be recommending them to all of my friends. Dillon and Eric were friendly and courteous and above all professional, excellent ambassadors for this plumbing firm!
They arrived on time & weee very professional. Saw the problem with the water line for the water/ice maker that was leaking. Repaired the problem very quick & efficiently. I would definitely use their service in the future for any plumbing/ water line concerns.
This is how all service repair appointments should be handled. Contact with company was great. We needed a gas line installed in our kitchen for a new cooktop. Scheduled the estimate within days of the call. Texts with photo that they are on their way. Scheduled the work the next day and the inspection the next. So smooth. Jason was so nice. We could not be happier. Thank you so much!
Carmen Nelson
2 years ago
I had to have my 19 year old (yikes) water heater replaced. Jeremy and his partner came out and were fantastic! Personable, knowledgeable and professional. They got the job done correctly, explained how it worked and made sure I understood. They were very reasonably priced too! Great company representation.
Dillion arrived and was a wonderful blessing! Three plumbers told us we had a slab leak and quoted a ridiculous price to fix it. Dillion didn’t take their word, instead he diagnosed the problem himself. He dug around and found a small leak in a pipe in the wall. He fixed the
problem for a fraction of the cost. I appreciated the fact that he showed us the leak and walked through the repair with us. He was also extremely kind and understanding. I will recommend them to any one, and I’m telling all of my family and friends to use them. They are awesome!!! They also gave us a 1 year warranty on the repair. Now that is standing behind your work!
Linda Willis
11 months ago
I had a leak in my laundry room. There was water pouring from the faucet behind my washer and I couldn’t turn the faucet off. I live in a very old house and it had never been changed out before. They were very polite and explained all of my options. I will definitely call them back for more work.
UPDATE: I called this company back to install a new toilet. I am very pleased. They did excellent work with my new toilet too. This will be my go to company for anything involving plumbing.
UPDATE: I have had outdoor faucets replaced and they did a great job. They were ready to handle the problem with the faucet in the back yard.
I called them again to replace a disposal. They were very helpful and did good jobs. I keep calling them when we have a problem and they keep doing a good job.
Amanda Peeler
5 years ago
We've been using James Rowe Plumbing for the past 3 years and I cannot recommend them enough. After a terrible experience with Baker Brothers, my husband somehow found James Rowe. The customer service is beyond anything I've experienced with a home services company. They provide service windows that are reasonable for a working person, without having to take off a whole day sitting around waiting. When they say they'll call ahead before they show up, they actually do! Their prices are reasonable. Every person I've dealt with from this company couldn't be nicer. They take time to answer your questions and you never feel like they're put out or in a rush. I highly recommend using them. It feels personal. They treat you like a client rather than just another nameless house on a list they've got to check off before the end of the day.
Jason and Antonio are both very good. They represent their company really well, and I will have them over again when next time we need professional plumbing job done!
We had Jason again for a master bath project this week; he and his work associate are very professional and pleasant just like last time. We had negative experiences with other plumbers before, so it makes such a difference when you have the professional ones providing great services. I highly recommend Jason and his work partners.
Great value and quick installation, would recommend for plumbing services
Dee Dee Sellers, Lewis-Cooper
2 years ago
Pipes in our home were damaged in the recent winter storm, we were unable to turn on the water for a week. Scared of being scammed and uncertain of who to trust, unsure of the quality of work we would receive, I prayed and came across this company, our technicians were very nice, friendly, efficient and they ensuring that I would have water before the left my house and that they would find every leak, they not only did that they went above and beyond to ensure that my pipes were protected when finished and the price was so reasonable. This company is awesome and they do awesome work they are now my new plumbers. Thank you Jeremy & the other guy I can’t remember his name y’all are the best!!!!
We have used James Rowe plumbing for a long time and they are very professional and always do a good job . Jesse and Dusty are very personable and thorough and I can highly recommend their services .
Fred Hendricks
3 years ago
Excellent service. Showed up on time. Explained in detail about the installation. Extremely polite. Jason did such a great job that I had them set up for him to come back the next day to replace a water heater. I would recommend this company to everyone.
Ernie Hurguy
10 months ago
Jamie provided professional and courteous service. He listened to our explanation of the issues we were experiencing then provided solutions, which we accepted. We are very pleased with the results and will continue to call on J. Rowe Plumbing when the need may arise.
Have been using James Rowe plumbing for more than 20 years. Always responsive, reliable, friendly and provide quality services. This time, we ended up not using them for the repair because it ended up not being a plumbing issue. The technician diagnosed the issue and made recommendations. Thank you!
Everything was great, and we received fast and honest service. Jeremy was friendly and helpful, and didn’t do anything or charge me for anything I didn’t need. We didn’t want ‘cheap service,’ and we didn’t receive it, so we are happy to pay a professional for their expert knowledge/experience/service. Jeremy was held up by the two previous calls he had, so he wasn’t able to meet the time window; however, I’ve been the customer that took a long time, and I’ve worked for customers that took a long time—some days it just happens that way, so it didn’t bother us that he was held up. We are very happy and will call J Rowe back if we ever need anything.
Brett Jeffreys
2 years ago
Called J Rowe at 10am with a need for a customer of ours. Needed and gas line and a water line re-routed to install windows. They had plumbers there at lunchtime. And everything was completed same day. Very professional, followed covid guidelines, and reasonably priced. Thank you for keeping our project on track and taking great care of our customer! Brett with Ace Handyman Services.
Nothing but good things to say about this company. They got my service booked for the next day, they came within the time frame they set along with sending me a text and email about a half hour before letting me know they were on their way, our plumber Dillon was awesome and fixed our issue within 30 minutes, and the charge for their services was much less than I anticipated and was quoted by other companies. I will be recommending them and using their services in the future!
Great website, was able to chat with them and tell them what I needed. Misti called and made an appointment for the same afternoon . Dillon Arrived right on time. Gave me a fair price and got the repair taken care of. I was Very satisfied. It was the first time I have ever needed a plumber. I was very lucky to find J Rowe plumbing thank you!!!
A plumber I would 100% call again without hesitation. A plumber I would refer anyone to without hesitation. Arrived on time. Professional throughout. Set reasonable expectations and informed explanations in order to make informed decisions on the repair. Cost was perfectly reasonable for the work done back up with confidence they got it done right. Absolutely fantastic.
Jessica Coughran
2 years ago
I have used J. Rowe plumbing a few times, and they are the only plumbers I will ever use! They are professional, quick, and always upfront and honest with their pricing. No one ever really wants to spend money on plumbing issues, but at least I know I know what I'm paying with J. Rowe, and that the work being done is extremely high quality.
Vicki McNeill
4 months ago
Excellent company. Very professional and they do great work.
J. Rowe is always reliable, responsive, knowledgeable, and efficient.
Barrett Garrison
3 years ago
Great company. They came out to give me a quote during these difficult times with the virus the next day after I called. JRowe had the most polished, professional, and knowledgeable mechanics from all the companies. Their pricing was right inline and they executed the job without a mishap. I strongly recommend J Rowe for all your plumbing needs. Special thank you to Misti, Jeremy and Brandon too. I appreciate your customer service! Its refreshing to see people who actually care!
james moffitt
2 years ago
Jason and Jesse were able to detect my slab leak and reroute my new hot water line with ease.
This big job was a smooth process because of all their years of experience.
I was very happy to see the attention to detail on all aspects of this job.
I can't thank both of them enough for putting my mind at ease by fixing this problem.
Great work ethic and demeanor, true professionals at their craft.
Had to have a plumber come out on very short notice, I called J Rowe Plumbing and asked if they could come out within the next 2 hours and they said they can send one immediately. Technicians came out did a great job solving our issue, they knew exactly what they were doing! The techs helped us with other questions we had regarding our gas lines. Helpful, honest people and they do great professional work! My new go-to plumbing service. Highly recommend them!
Overall communications were great. Plumber was very responsive. Problem was resolved in a timely manner. All my expectations were met.
Slab leak/reroute repair
Prior to J Rowe, I had 3 other companies out: Pipe Drs, Joshua's Plumbing, and American Leak Detection. I did not have hot water for months. I won't degrade the other companies but I do not recommend them. J Rowe came to my home and fixed the issue promptly. My attic was a difficult one which I was already aware of before they mentioned it. They worked hard for hours. They also did a great job replacing my bathroom sink- 8 spread and kitchen spray hose. They matched and beat the quotes from the other companies. They submitted all paperwork promptly to my insurance for the reroute repair. I never had to call them twice about a thing. Brandon followed up on everything he said he would. BRANDON, ERIC, and DYLAN were all awesome. They're all very knowledgeable, professional, pleasant, and honest. I paid for my repair in full but they did offer a payment plan with interest. None of the other companies did that, they all wanted $900 up front and the other half later.
Very very happy with this company! Easy to make an appointment when I needed it. Dillon was Very professional, on time, extremely polite, listen to everything that my husband had to say before the job started, did a very good job and hands-down very clean and neat work. I would recommend this company to anyone!
I was very pleased with both plumbers (Jeremy and Andrew) that came to our house to hook up our kitchen sink plumbing and install a garbage disposer. They were very professional and efficient. They cleaned up the area before they left. They also provided us some very good tips and advice on maintenance and preventing problems. There is no question or doubt we would use J Rowe Plumbing again if needed and recommend them to others.
Fast service. Plumber was friendly and explained what was needed and the cost before starting work. Work was fast and professional.
Palace Dance Center The Royalty Show
4 years ago
Jason came in and knew exactly how to create a solution to our problem. The guys were punctual and actually showed up 30 min early. I received a call from the office assistant letting me know they were loading and heading my way.
This has been the best service all around. I called on Friday and they booked me for the next business day which is rare for plumbers. They were excited about the job and very knowledgeable. J Rowe Plumbing will forever be first on my list for plumbing needs!!!!!!
I cannot say enough good things about Dillon and his professional, respectful way he hunted for our slab leak. He was very methodical and explained everything before the next step. The first day he was assisted by Eric, also very good and knowledgeable about plumbing issues and Dusty was also good on the second day. He located a difficult to find slab leak for us, which is an upsetting thing for any homeowner. He was eager to please us and did a dirty job as cleanly as possible and we are extremely happy with his service at our home. We have found our permanent plumber after trying many different companies.
Keith Stendebach
4 years ago
We had a water heater system leak. Water had to be cut off completely so we needed service quickly. J Rowe plumbing was able to have someone come by on the same day. They found the problem and were able to fix it on the spot. They didn’t try to force us to add on extras to increase the invoice. The techs were very professional and pleasant to work with.
Jamie and Jesse were honest and efficient. They explained what they found and my options going forward. Based on my experience today, I will definitely use this company again for my plumbing needs.
john natarelli
2 years ago
I used J Rowe after the deep freeze. Ended up not even being a freeze issue! I appreciate Jason’s honesty and walking me through the repairs I did need. Prices very fair! I’ll use them again when I need them.
Like many in Texas last week, we were unfortunately faced with an emergency. We called J Rowe Plumbing and Misti added us to the emergency list and had it scheduled in no time. I would recommend J Rowe Plumbing without hesitation to anyone looking for a honest and fair priced plumbing company that knows how to get the job done correctly. They answer any question for you as the homeowner!!
Thank you J Rowe Plumbing we will be using you again in the future.
Hilary Heinrichs
3 years ago
Our plumbing issue was handled quickly and professionally. The technicians arrived earlier than expected and immediately found the issue and resolved it. The customer service was above and beyond expectations and the technicians were friendly and so helpful. Would definitely recommend James Rowe Plumbing.
Lowell Emerick
6 months ago
One plumbing company said they needed to dig under the foundation to fix the issue. J Rowe came out and fixed it with out having to dig under the foundation. Because they took the time to look at the issue and see what was needed.
DO NOT CALL THIS COMPANY! They do not honor their warranties!
Last year (2020), we had our entire house re-piped for about $8,000. J Rowe plumbing gave us a 20-year manufacturer's warranty and 5-year parts and labor warranty. This was stated on my signed invoice as well as the statement “Warranty does not cover rodent damage.” This was all that was stated about this warranty. Unfortunately, one of our outdoor, frost-free, hose bibs was leaking water into the house as well as through the brick exterior. J Rowe plumbing wanted to charge me $275 to repair something that was clearly covered under our warranty that was on my signed invoice. The technician was extremely friendly and told me to call the office when I didn’t agree. I finally got on the phone with Mishell, the co-owner of the company. Mishell told me that this was not covered under the warranty and that freezing pipe is considered “common knowledge” about not being covered under warranty. I asked her why the warranty exclusions were not put on the contract/invoice. She stated that it would “take up too much room.” I told her once again what my invoice stated about the warranty (the only exclusion being rodent damage) and she would not honor it. I asked her to send me an email listing the warranty exclusions and she said “I will get to it when I have time—I’m busy.” I told her that I wasn’t happy with her decision and also told her that she needs to include the warranty exclusions in her invoices for the future. I also said that I thought it was sad that she would destroy a relationship with someone over a part that costs $15. She said, “well [the relationship] has already been damaged.” Clearly, an $8,000 job doesn’t mean anything to this company. I will not be recommending J Rowe plumbing to anyone in the future. I am disappointed that someone would run their company like this. A suggestion would be to apologize for not having it included and fix it without charge. I have still yet to receive this warranty exclusion email. Clearly, customer service is not J Rowe Plumbing’s forte, nor is the owner concerned about customer service.
Bill Benninghoff
4 years ago
Professional work at a great price. Brett from J Rowe Plumbing came out and installed a toilet for us in our downstairs bathroom. He answered all my questions and did a great job. The price was very reasonable. I had received estimates from Ernie's Plumbing and from Benjamin Franklin Plumbing, but the J Rowe price was $100 less than Ernie's Plumbing and over $200 less than Benjamin Franklin plumbing and they provide the same warranty on the labor.
My technician was not only professional, knowledgeable and highly skilled, quality service...he was personable, sensitive, patient, not rushed and listened to me. Oh, and did I say he listened to me. Great eye contact, which means a lot to me. Once the task was completed, he made sure that I inspected his work. I Highly recommend J Rowe Plumbing. You will not be disappointed.
Thanks so much!!!!
Lola Saunders
3 weeks ago
They were professional and did the job quickly.
Danee Lackey
4 months ago
Quick professional service at a good price. Will use this company again
Kerry Constantin
2 years ago
This was my second experience with J Rowe Plumbing. Once again they surpassed my expectations. Polite, professional, reasonably priced. I called for an estimate on a Thursday, they came to my house to give me an estimate on Friday, and the work was scheduled and completed on Saturday. Clean up after themselves and kept me updated on every step.
Christopher Reynolds
2 years ago
Our pipe burst during the recent Texas winter storm. The technician came out at 7:30 on a Sunday to repair the break. They were professional and did a quality job quickly. Would definitely use them again and recommend them.
If you want an honest, competent, kind, timely and very friendly couple of plumbers in your house, you need to call J Rowe Plumbing! We were very fortunate to have Jason and Jose Antonio come to the house to help us assess our issues. I'm so glad that we listened to some friends from The Church at Rush Creek. They also highly recommended this company and I totally agree! We will be calling J Rowe again when we are ready to add a bathroom to our attic!
Barrett Garrison
2 years ago
This is the best plumbing company there is. I did a big repair to my septic line with J Rowe in April 2020 so when I saw water stains on the ceiling of my first floor, and saw my toilet leaking above it on the second floor, I didn't think twice when I called J Rowe. I left a voice mail at 8am and got a call back 1 minute after. Misty had a technician call me and as always the price was fair for both parties. Jeremy W came over within 15 minutes, and completed the repairs in 15 min to the toilet. God is good. He put J Rowe in my life for a reason!
Wonderful response as always, I was able to schedule a visit within three days (more due to my schedule than theirs). I really appreciate the advance notice and picture of who is arriving and approximately when. Great social distancing (face mask and gloves). And always polite and respectful but up go By and honest about the cost and services needed.
Jamye S. Franklin
2 years ago
Jeremy was awesome. He did the work quickly and they were much more reasonably priced than other companies. I used them because of their Google reviews. If you’re reading reviews and wondering who to choose, choose them!
Dagmawi Geremew
3 years ago
Google gave me three criteria Quality, Value, Responsiveness, Punctuality. I didn't shop around to gauge if J Rowe was the absolute best price but on all other metrics they've met/exceeded my expectations. Used them twice, first was a busted water heater, had a new one installed within 24hrs of me finding the problem. Most currently needed my main line sewer cleaned out, again arrived on time explained the problem and addressed it thoroughly. Again not sure if they're the cheapest but what ever extra I'm paying above the cheapest plumber is well worth it.
Kristin McNiel
3 years ago
What a horrible experience. We had a busted pipe & 3 different plumbers come to isolate the leak & quote the job. J Rowe’s plumber was my first quote.. not only was I overcharged for unnecessary tests ($575 to check pressure & remove a toilet) but I was quoted $15,000 to correct the busted pipe. It wasn’t until I had 2 other plumbers come test & quote the same problem that I found out these guys were totally taking advantage!!! Charged $200 to remove a toilet when he could’ve just checked the attic riser for free. Quoted 35ft of tunneling when 2 other plumbers said only 15-17ft were needed. When I called after to discuss this with their office and request a partial refund, I was given the run around and of course absolutely nothing was done to rectify this. In addition, I never even received a written report of what the plumber was “suggesting” for this supposed $15k repair.
Needless to say we did find a reputable company that not only replaced one broken pipe but all 3 connectors in the house for thousands below J Rowe’s quote for one. I highly recommend you do not use these people under any circumstance for work needed in your home.
whistlinpete67
3 years ago
Dillon and James were two of the most respectful, attentive and efficient technicians I’ve ever had the pleasure of having to do business with . They provided an honest consultation and showed extra concern over a possible situation dealing with an air evacuation issue in the area of the new water heater they were installing. They also provided a couple alternative solutions if one was ever needed. Very helpful. Awesome service with reasonable pricing . Thank you for fixing a problem that showed up without any warning in such an easy and problem free way for us ....
From the website with the online help, to a call first thing the next morning to schedule an appointment, to the helpfulness of the service technician, I couldn’t be happier with the service I received. I had A leaky kitchen sink and they were able to come out right away to diagnose and fix the problem. They let me know what was wrong, gave me an estimate and fixed the disposal right away. I got a fair estimate and they had all the parts to fix it without a second trip! Thanks for taking this stressor completely off my plate by fixing it right and quickly!!!
Jamey Noble came with his partner earlier and explained to me what need to be done to stop leak behind the toilet and the cost of the repairs. When they finished work they discovered another leak there and offered unique solution for my old toilet. They were successful and I was very happy with there service and professionalism. Thank you!
Yvonne Franklin
5 years ago
Thank you James Rowe Plumbing. Your servicemen, James and Antonio, were prompt and courteous.
They went right to work and did a great job completing the toilet removal and installation. Best of all James and Antonio left the bathroom neat and clean.
We have used your services before and will continue to do in the future. Since we know what a good job you do, we will definitely recommend you to others.
The estimation service at James Rowe is exceptional. The technician, Brandon, was kind and professional. He was courteous enough to ask if he should remove his shoes before entering my home. Brandon was extremely attentive in listening as I explained our leak situation. He was super thorough and easy to understand in his explanation of our options for repair. I definitely suggest James Rowe when in need of an immediate estimate for plumbing repairs.
Second time I have J Rowe out to fix plumbing. They are amazing. Jamie has been out both times and he is so good and efficient. Will definitely use them again.
Sept 2019, third time we had Rowe come out. I was very glad to see Jamie get out of the truck. He was there to replace our 2 hot water heaters. I had to leave right after they got there so I wasnt there for the installation. My husband was there and kept me updated all day. By the time I got home everything was done and I could not tell they had been there at all. To me that's an excellent experience. Thanks again .
Sept. 10, had J. Rowe plumbing come out again for shower pressure. Dillion came out this time and was able to find the issue. When we got our new showers on Saturday, it clogged our kitchen sink and shower again with stuff from old water heaters. He fixed them both and was very pleasant to work with.
Brett came over today on 6 18 to install my new gas cooktop. He and other guy went above and beyond to get it to fit. We are very very pleased with the effort they both went to. This is why i will always call J. Rowe Plumbing for anything i need. Awesome job today!
Had a wonderful experience with both Meshell and Dillon. I called after 8:00pm and Meshell actually answered the phone. She made the reservation for the next day between 4-6. The next day came and Meshell contacted me that they could get there quicker. Dillon was our plumber and was very respectful and did the job quickly. He also explained everything with my wife. Highly recommend using J Rowe Plumbing. Very professional and trusting all the way around.
Jogeswari Sarkar
10 months ago
He promptly diagnosed and went out for getting a new but different system. He installed successfully. Behavior was very good.
Jason was great. He did an excellent job and did not harm any landscaping. I was concerned about that, and he put my concerns to rest.
He has a great attitude. I would definitely hire him again.
I highly recommend J Rowe plumbing to anyone out there. They far exceeded my expectations with their timely response, professionalism and Integrity to the service industry.
My main line from the meter to the house was broken and was having a bad experience from another well known plumber. Called this morning around 9 and spoke with Kerry. She said she could have someone out between 11-1 which I was fine with. 3 minutes later she calls to tell me a tech was on the way. John and Anthony show up, assessed the situation and gave me a FAIR and HONEST quote. 2 hours later, they are done and I am back up and running.
Thank you again! Jim & Kari Logan
I am picky and I don't tolerate anything less than perfect. I found J. Rowe about 2 years ago and have never been disappointed. From their schedulers to their plumbers, excellence every time. Even referred my sister to them and she liked them. I don't think you can go wrong with them. THEY ARE HONEST. And that, to me, says it all. When a company is honest everyone at the business is usually friendly and happy. I know everyone can't be perfect all the time but these guys, so far, have been. I feel confident you'll love em.
T. Burdett
charlotte hallman
3 years ago
Tried a DIY shower faucet repair needles to say I had to turn the water off to the entire house for the night. Called J Rowe Plumbing at 8am they were there by 9 and knew exactly the problem fixed it up. Even better than it was before. I will refer them to everyone I know. Excellent guys very good to have in my home!!
Peggy Rodriguez
2 years ago
Mr. Jamey and Mr. Jessy were awesome. They listen and responded to all my (1,000 ) questions. They provided options and explained each option. They followed Covid-19 safety protocols the entire time that they were in the home. They provided a very profesional and friendly service. I'm very satisfied with the service they provided.
I do believe 900. 00 was a little on the high end for a stove gas line however i did not have time to shop around right before thanksgiving and I believe the 2 year warranty makes the difference. I would defenitley recommend their service.
Michelle MacNeil
7 years ago
We called on a Friday morning and they were out early afternoon. Quickly fixed our plumbing issue, looked at our other projects and gave us a fair estimate. They had little booties on their feet to protect the floors and were very respectful. Excellent Service and a fair price! Thank you James Rowe Plumbing.
Regina Purifoy
2 months ago
This is a very good company . Good work at a reasonable price .
Justin Harris
3 years ago
Called j Rowe plumbing off a referral from another plumber for a slab leak. Jason did a great job meticulously checking and testing the sewer system. Besides being a great plumber, he was very friendly and professional. They got the job done for a very reasonable price.
Noticed a slow leak in shower on Sunday. Online chat Sunday night and got an appointment early Monday morning. Jeremy and Andrew were prompt, helpful and very nice. Problem resolved. Happy customer! Would definitely recommend James Rowe Plumbing to others. Thanks Jeremy, Andrew, Michelle, and Haley.
Kelly Mooring
4 years ago
Brandon Abbott was prompt, honest and very knowledgeable. He took the time to explain the testing process and quoted me a realistic price range prior to starting the work on my Fort Worth home. I have called on James Rowe Plumbing since 2013 and highly recommend their team.
Leonard Harris
3 years ago
JRowe Plumbing came out on short notice, gave a great estimate, worked two days to find a difficult yard leak and repaired. Cost was consistent with estimate and yard looked like it did before work started after the repair. It was AMAZING! Definitely will call again when I need a plumber!
Brandon was on time. He spent time answering all our questions. He is a superb ambassador for J Rowe Plumbing. Feel free to use our feedback or if you need someone in the future to attest to the best technical and customer service we have ever received. You are definitely the only company we will call in the future.
The business sent a text with information on the time of arrival and photos of the technicians that would be arriving.
The technicians were extremely knowledgeable professional and friendly. They wore shoe covers before entering the home.
The signout process was super easy as everything was written on the tablet.
I also appreciated receiving this survey invitation 30 minutes after the service visit.
Highly recommend.
Kim Harrington
5 years ago
I will definitely put James Rowe Plumbing in my contact list. Jason was prompt and efficient! Plus he went above and beyond when it came to helping me speak with a sales person about the type of fixtures I needed to get. I would have no problem recommending him and James Rowe Plumbing.
Jerry Hornback
7 years ago
Just had a faulty exterior faucet replaced on my home this morning. 7Apr2016.
I was at work but the crew were very professional. They explained the cost/options to my mother who was house sitting for me and allowed her time to reach me to authorize the repair.
I called at 3pm the day before and was told they'd be there first thing in the morning and they were. Customer service was exceptional and I'll definitely use their services if needed in the future.
Also have to mention they have very fair pricing. My cost was $215 for a new faucet. Other plumbers quoted me 250 to even start the job and the cost would go up once they start the job.
Greg Heitzman
2 years ago
All of our plumbing situations are emergencies. Response time is always quick and easy. Technician was knowledgeable and polite. Worked fast, got the job done right...and was out of here. We always call J Rowe first for all of our investment properties and our home.
Craig Sprunger
4 years ago
Very friendly and professional. Jason knew his stuff and was able to fix my valve problem with parts on hand. It’s actually better now than it was before the problem. We will be scheduling them to replace our we aged hot water heater.
Technicians were courteous and professional. They wore shoe covers and masks in our home. Problem diagnosed and repaired very quickly! Thanks, J Rowe!
Erich Beamesderfer
4 years ago
Jason was very helpful and knowledgeable. Even though our drain pipe was blocked/clogged about 20 feet under the slab, he used all 75 feet of snake to make sure he covered as much pipe as possible to eliminate any other buildup that may have been occurring.
I recommend them!
After all was said and done, I had to spend a few moments praising the crew that repaired our sewer lines. Rarely do you get such fantastic results for such a fair price. We will keep using this company for all our plumbing needs! Thank you, Brandon, and your team.
Brandon came out to give us a second opinion on a job we were told by our first plumber would be 15,000! he did a test and found nothing wrong with our plumbing! He was honest, thorough and I would highly recommend this company
We were pleased with the technician that came to our home this week. He was prompt and courteous and knew what he was doing. The problem he found was the responsibility of the city and he gave us what we needed to request the city step up to the plate and proceed with the repair. Initially, the city rep disagreed with his findings so he went to the trouble to return to our home to point out the problem to him. He won our business going forward. Thank you Jonathan with James Rowe.
Saw J Rowe as the #1 plumber in my area on the Good Contractors List and they were nothing short of it. Very professional and got the job done the same day. They were out to my house with in an hour of calling. I even put them to work on some other jobs that needed to get done while they were there and were not bothered to do it. Not another work order put in and another visit some other time. No on the spot we will fix it. I will be using J Rowe for all my plumbing needs.
Great communication, showed up earlier that stated and very professional at a very reasonable price. Thank you
John Raburn
10 months ago
I had my main line repaired and the guys were on time, professional, and did a great job. I would definitely reccomend.
I have had the pleasure (and unfortunate circumstances) of having this company to my home twice now and I cannot be more pleased. Aavrin (forgive my spelling!) is an extremely friendly and knowledgeable man. Each time he has taken the time to explain what he was doing and how I can go about preventing it from happening again. Any question I had, he answered and then some. I even got to meet his new apprentice, Jaime, on this last trip who, while quiet, was courteous and responsive. James Rowe's prices are reasonable, military/veteran friendly, and they even give coupons you can use or give to a friend. I would recommend this company to anyone! They have great people!
vicki lauricella
7 years ago
Great job, and customer service! Best job I've had done on anything in the house! Brett and Jesse knew exactly what to do, explained it to me, and answered any and all questions. They replaced a hot water heater for me. Even put on booties when they came into house! Went very well! Highly recommend! Will use again!
Our first experience with J Rowe Plumbing was during a bathroom remodel about 6 years ago. We were impressed with their courteous technicians and quality of their work and do not hesitate to use them when we need plumbing work done.
Pat Townsend Jr.
5 years ago
Jason and Antonio were both very professional and courteous. The work I needed was perfect when they were done. I also know I need to be ready to replace an aging water heater, which will be on a future call to J Rowe Plumbing. Thanks, Pat Townsend
Beverly Lauderdale Giddings
a year ago
Jason was prompt and professional. He educated us on what was happening and found the source of our leak. The leak was fixed and he was on his way in an hour! Price was fair and service was amazing.
SUSAN THOMPSON
6 months ago
Great guys , very professional and nice. Did an excellent job. Would recommend.
I had problems with the faucet being stopped up. They knew immediately what it was and had it fixed in less than 60 seconds. Very smart, knew what they were doing, very courteous. Jeremy was awesome.
Tony Lassetter
a year ago
Very professional. Came out and replaced water heater. Also suggested and installed safety valves to use that were not present on my water heater’s in the attic.
Jason and his helper were great! They were both courteous, thorough and completed the job quickly. The next time I need a plumber I will call J Rowe Plumbing, and I hope I remember to ask for Jason.
Brett did a great job diagnosing the problem and resolving the situation. I originally called to fix an issue with our wax ring on a toilet and he determined the was also an issue with the flange connection. So he and his partner took the time and made both repairs in a timely manner. I would definitely recommend and hire again.
Andrew Miller
5 months ago
They were great very professional highly recommend them.
This company's employees were very professional and knowledgeable in their field of expertise. It was a pleasant experience from the interaction with the office personnel to the actual visit with the field technicians. After this I will only be utilizing the J ROWE company for all future plumbing related issues. I received no compensation nor am I in anyway related to the company....I am only posting because I know from experience how hard it is to find an honest competent proficient plumbing company and I want to prevent you from wasting your time on other less efficient companies. Thank you and you're welcome.
JRowe# plumbing# is FANTASTIC. Our home’s design makes for regular plumbing issues which are definitely a pain, but Rowe takes a lot of the pain away. Their guys are friendly, efficient, professional and always super nice. Brett and Jamie are who’ve serviced our home the most for various issues (clogs, new water heater, etc.) and they are always here ASAP and I can count on superlative work and service. Plumbing issues pretty much always suck, but getting a good plumber like #JamesRowePumbing keeps a bummer day from being a total nightmare.
Jason and Chevy did a great job. On time and very professional. We will use this company again.
They were very professional and friendly. They came out to check for a sewer smell that we had. Due to how the existing plumbing was ran they gave me options and a quote on how much it would be. They explained all the options and what it might take to fix it. The best plumbing service that I have used and are fair and honest.
It was a terrible experience. I called after hours and advised them I already had someone out and already know I have a complex problem/clog that will require digging and going through the sewer line vs a quick fix with a snake. They said don’t worry, they’ll do whatever they have to in order to get the plumbing working tonight. Then they came over and charged me $99 to tell me that I have a complex problem/clog require digging up the sewer line which they couldn’t do right then. I had to pay them to drive to my house and repeat what I told them when I called them to come out.
We always use this company, they are great! They explain everything they will do beforehand and are very kind and fair. We always recommend them to our friends and family
Christine Hartnett
6 years ago
DO NOT USE THIS COMPANY!! Charged $730.00 for two hours worth of work and $30.00 worth of parts. It took three days for Michelle to return my call (ironically the amount of time it took the check to clear) and the response I was given was Well that is what we charge, what do you expect me to do about it.
No customer service and they charge two to three times what a normal plumber would charge. Do yourself a favor and find somebody else that won't rip you off.
James Renihan
2 years ago
Jason arrived early, diagnosed the problem quickly, explained what needed to be done and finished the repair in short order. I am completely satisfied with his work and appreciate his friendly and professional demeanor.
Jacqueline Frink
a year ago
Very good customer service. They were quick to be at my house and address the issue. I found them to be very knowledgeable and helpful. I would definitely recommend using this company.
Douglas Jaeger
3 years ago
My primary plumber was Jeremy assisted by Andrew. They were punctual, courteous, answered all my questions, and left the area clean. The price was what was previously quoted. This is my third use of J Rowe Plumbing, and I'm very happy.
Jason and Antonio were patient and very helpful. They were informative and fixed our problem. They even went over future solutions for our home and plumbing needs. They really seem to care and I was glad to welcome them into our home.
We received excellent service. They attempted the lowest cost fixes first instead of assuming we needed a costly repair right off the bat. Very kind and helpful.
Great service overall! Jeremy was the lead technician and he was very thorough and informative. I will definitely be using J Rowe Plumbing for all my future plumbing needs.
Bernadette Nanni
2 years ago
We had a number of issues after the winter freeze storm. They helped us get a temporary fix in place and then returned to complete a permanent fix. Just a great company with great people. They know this business!! Very trustworthy
Reggie Manuel
4 years ago
We had a gas leak at our church which shut down our facilities and our Preschool. When our regular plumber was too busy to help us, James Rowe Plumbing came out immediately to assist us. The service tech, Jonathan Rowe, was knowledgeable, friendly, and kept me up dated on the progress of our repair. He explained everything and showed me exactly where the leak was. He made the repairs and contacted the city of Arlington for the inspection. James Rowe Plumbing is now on the top of our my call list for services providers. Thank you Jonathan and the staff at James Rowe Plumbing.
I highly recommend J Rowe Plumbing! I had a slab leak and the techs that came out were on time, worked hard, and we're very knowledgeable. I felt like the cost was a fair
price and their quality was excellent!
James Rowe plumbing has always done a great job!
I am very satisfied with their work. James Rowe technicians are very knowledgable and very polite. We are very happy with their service. Thank You!!
Handled my plumbing issue quickly and explained the whole process step by step on what to expect and when repairs a would happen. Great customer service!
Jason and crew did a very good job. He explained the procedures, results, etc.
We will recommend J Rowe Pluming (and Jason + crew) to others in the neighborhood.
Many thanks.
Paula Baldwin
8 years ago
Very disappointed. I had them do a small repair job. And they charged 3 times the price of other local plumbing companies. I called to talk to them regarding the matter and they justified their outrageous fees. In my opinion I would definitely check with other plumbing companies in the Mansfield, Arlington area before hiring this company. And, do not buy into their service call is only $39.99 to inspect the problem, you will pay dearly when they do the job.
Kenneth Parks
7 years ago
Family in from out of state for our daughter's wedding and after 14yrs our water heater decided to go belly up. A busy and stressful weekend. I called early in the morning and was greeted on the phone by a pleasant and calming voice and assured they would call back in 10 minutes...WOW! Within that time, I received the call and the guys showed up when expected. Great job, professional and close to home! Very pleased!
Keith Surfass
7 years ago
They suck. I called they said job would cost 15000 over phone so I let them in house then after seeing house the price jumped to 24000 then I agreed. So James Rowe sent diggers to house they dug for days then one day diggers stopped digging and next day they didn't show up so I had to report this to James rowe( this is the plumbers job to watch there workers not mine. So they got me new diggers. Now for there plumbing work they left holes in my dry wall, in my cabinets, they left old pipes below sink and put new ones next to it ( this is not completing a Job). They also left house dirty from drilling, from cutting holes out of wall, basically it took me days to clean up after them. Then at end of job they bill me another 1500 for more bullshit. Run to another plumber but get 3 personnel references first and good luck. These people from Craig's list did not go into the bedroom where the walls got mud on them. It's also funny how the extra 1500 came from a false bid which u didn't include the inspection fee on original bill if u did I would have went with a different plumber. You could have drilled into vanity which I was going to replace instead of cutting walls in bedrooms to run pipes. Thanks
I am in charge of Facilities Maintenance here at a large company in Mansfield. We had a few pesky plumbing leaks that we were not able to handle in house so we decided to call in a professional.
They arrived promptly and addressed our issues, but the real testament to the quality of the company was the fact that they came back out three more times to address one particular issue that we were having a problem with.
They stuck to the job, and fixed it for the original price paid without trying to add on additional fees for the extra trips.
I have over 15 year in the maintenance field so I have seen my far share of technicians of all trades. Some of them really bad, but you can rest easy in knowing that these are the good ones. I would not hesitate to call them out in the future for any problems.
We had an emergency water leak in the bathroom upstairs and called several plumbers that could not get us on the schedule until the next day. Our neighbor suggested J. Rowe Plumbing, I called and they had someone in our area that came out and quickly and professionally got everything under control and fixed the problem.
DavidJennifer Stone
8 months ago
Highly recommend this company! They are professional, friendly, affordable, and just did an overall great job.
sonofmoris morrison
5 months ago
Knowledgeable, nice, explained the process all at a great price. Good stuff
tommy holland
10 months ago
Fixed my problem exactly to my satisfaction. Diagnosed my leak & repaired it expertly. Have used before and will use again when needed.
Beverly Shipka
4 years ago
Jason is awesome. Professional, knowledgeable, tidy, no messes left behind and most accommodating to my requests. He is the only plumber I will use. Thanks Jason, it was truly a pleasure having you install a new toilet.
The technicians (Jeremy and Brett) showed up the same day, were punctual and courteous. Installed a new water heater in a few hours and the household was back up and running! Great job guys!
I would never recommend this company, especially their tech James who is a total scammer!!
I had a relatively easy fix (1.5hr job for a rookie tech); a leak in a 1” nipple between the water meter and the water pressure reducing valve on our water supply line. I showed their tech exactly where the leak was; he immediately started to tell me we needed to replace the entire water supply line from the meter to the house…ya, without even digging in. Again, I showed him the actual leak, and explained all that needed to be done. He looked at it for a moment, then agreed and cleaned out around the hole at the meter box. When he dug out around the pressure release valve it was clear to see all he needed to do was replace the nipple and plum the valve back in. Again, he started telling me he needed to replace everything because it would not work unless he did this and that… he just kept talking, making thing up (one of those guys who think all homeowners are all idiots). I actually got down and pointed out what needed to be done; again silence, then he agreed I was right… what an ass!! He wanted to do a lot of work on our line that was not needed. I am an engineer by trade, my specially was troubleshooting electrical, mechanical, piping (pluming) issues. This job should have been completed in 1.5hr’s tops. My wife keep asking me why he was just standing around on his phone all the time… Because of lack of actual work the job took him two (2) hours, he ended up replacing the nipple that was leaking, but then replaced all the new brass extensions/fittings on the water pressure reducing valve we had installed a few years prior (in great condition) and he replaced those with PVC pipe… He charged us $595.00 for this. Beware of this company!!!
Robin Polizzi
3 years ago
Jamey Noble and Brett came out to address issues we were having with our toilet. They are both extremely knowledgeable and informative.
We will call on them again, should we need another plumber.
Jason and his partner were polite and professional. They were thorough and patiently explained what they were doing, why and what they found. They corrected our problem and provided advice on further actions we might consider if necessary.
Esther Gonzales
4 years ago
I would recommend J Rowe Plumbing to all my friends. John was super nice and explained everything in detail. He should be the spokesperson for the company. My experience was a 5 star. Thank you for all your help!
Otha & Becca Graham
a year ago
These folks do great work. We have used them many times and they're the primary reason we don't get a home warranty.
Brett did a great job. Removed old water heater, replaced with new model and cleaned up old pipe work. Neat and efficient work. Thanks
Sara Brooks
10 months ago
The two guys were super friendly and professional with a can-do attitude. They were very polite and easy going.
Jamie and Jesse were fabulous. An old house with challenges and they got an appropriate hot water heater installed with no mess at all. A beautiful installation, LOTS OF THANKS!!!!
David weagraff
2 years ago
The service provided was to run an external drain pipe clearing device to extract/mitigate tree root incursions between our house and the main city line, and provide related advisement.
Jason was very relatable and informative.
Brawlstar Players
a year ago
I’m very happy with my contact with this company from beginning to end. They made the appointment and provided the service quickly. Will use them again!
They were on time, even early, and completed the job efficiently. I was very pleased with how polite and easy to understand he was, and how I felt that I clearly understood how to take care of the problem going forward. I will use them again!
Russell Emmons
10 months ago
They did a great job, prompt, straight forward and did not try to sell me thousands of additional work!
Antonio Vizcarrondo
9 months ago
Professional, on time and knocked out the three jobs I had for them with ease. Its plumbing work so it was not cheap.
Excellent service, highly recommend this company. I have used them and recommended them several times, and have always been impressed with their integrity, promptness and competence. This is the only plumbing company I call when I have an issue.
David Cooley
2 months ago
Great job! Great Quality. Knowledgeable.
Wade and is co-worker..(sorry forgot his name)were on time and professional.
We will use them for all future plumbing issues!
On time, in fact early. Did the job as advised, professional and friendly. Fair prices and have recommended them to others who are also happy with them as well. Am glad we found them!
They were on time and did a great job but they charge me $300 to install a faucet, which took them about 45 minutes and said that was a discount.
They were on time, sent me a text when they were on their way, friendly, came out and looked at what needed to be done and explained what would be in his estimate that he would email me. No charge for the estimate! I would definitely recommend this company!
Musette Bracher
4 years ago
Jason did a great job and I’ll definitely use J Rowe Plumbing again. He explained what he was doing and got the new faucet installed quickly!
Victor Montoya
4 years ago
The gentleman was late and then he claimed that he had been there waiting for us and when he got there gave us a bit of $1,200 standing outside the house to be able to pinpoint where the leak would be I could have been told that in the over the phone and not wasted 2 hours of my time waiting for him.
and when I told him that he said that I was not even thinking straight.
I had a problem and I don;t know a plumber. I had no choice but to hit google and roll the dice. I got a lawyer like that once and I wasn't anxious to repeat the experience. I called two others before I scrolled to James Rowe. I left a message at the first number and the voice friom the second said they couldn't have anybody help me in less than 2 days. I called James Rowe and the live lady answering the phone was so pleasant and sympathetic that she suggested I give her a few minutes to check the status on a crew and trick that was already in my vicinity. She called back, they were enroute, and before we hung up there was a knock at the door. When I went out to greet them they asked me to check the water. It was on. The problem was due to an oversight by water utilities of Arlington. And these guys were called, came, fixed it, and left in the space of an hour,. If you don't hire these guys you can't read.
Sandi Trostle
4 years ago
We were extremely pleased with the speedy, friendly service that Jason provided. Our new hot water heater was installed in no time. Thank you!
Jason came out on a Saturday and did a great job diagnosing the issue we had. I would highly recommend Jason Watson with J Rowe Plumbing for any plumbing emergencies or needs .5 Star !!!!!
Sharon Fawcett
3 years ago
We were very happy with our experience. They came out when they said. They called ahead. They arrived on time and were very professional and didn't leave any mess. They were also friendly so we will definetely use them again
Robert Busbey
8 years ago
I had a busted pipe in my front yard during after hours so I Googled Arlington, Tx 24/7 plumber. These guys have like 3 different numbers advertised online and I called all of them. Unfortunately, they don't answer the phone past 9pm. Or at least they didn't on the night that I tried. That's the reason for the 4 stars instead of 5. I got in touch with another plumbing company and they were working on getting a tech out to me asap and asap never came so I started calling other plumbers to come fix the issue. During the morning time James Rowe Plumbing answered and the lady was very friendly and apologized for their on call person not answering when I told her I tried them through the night. She said she was booked for the day but would get with me if they had any cancellations. About 10 mins go by and as luck would have it she called me back and said she could have a tech at my house within 15 mins. The tech did show within 15mins, was very friendly, knew exactly what the problem was, and gave me an accurate estimate immediately. Once they started working they were done within an hour. I'm willing to forget that they didn't answer my call through the night due to the exceptional service I received and the awesome tech that I dealt with therefore I will only use this company from now on for plumbing needs.
Excellent Emergency service. Quick and reasonable too. No mess left for me to clean up either.
I used James Rowe Plumbing to disconnect my septic system , install a grinder pump, and lay 150' of new pipe. They did an excellent job at a very reasonable price.
Very happy with the prompt response and honest evaluation of my situation. I have used Rowe with My HVAC projects when a plumber has been required and have been always happy with them
Wynelle Erickson
4 years ago
I was a damsel in distress in the middle of a bathroom redo. I bit off more than I could chew with my attempt to change out the plumbing which ended with a fountain of water. My hero from Rowe came in and gently guided me to help me get on the right track and I ended with a beautiful result done efficiently and mindfully.. and on a weekend!. Thank you from the bottom of my heart.
Jennifer Milner
3 years ago
Very awesome! Jason knew exactly the problem and how to fix it. Advised me how to prevent this from happening, and was very reasonably priced. Thank you again Jason! I will only use them from now on.
I still will only use these guys
Scott Lymburner
3 years ago
They came the same day on short notice to repair a gas leak. The technician, Jeremy, was polite, knowledgeable, and communicated well via phone calls and texts during the process.
The service tech was constantly looking for the problem that has eluded two other techs. We agreed to an expensive repair but when he came he had thought of another possibility which turned out to be the issue. He saved us a 4 figure repair bill.
Brandon from J Rowe plumbing was very professional, thorough and did a great job explaining everything to me. His crew was quick to find the leak and repair it.
Cynthia White
10 months ago
Jamey came to assess for an estimate on work to install bath shower, sink faucets, replace old water lines and a few other small issues. Look forward to his workmanship.
Michael Sanchez
a month ago
Service was quick, courteous and professional.
Rhonda Swonke
4 years ago
I called for an estimate on some plumbing repairs and a young lady answered the phone she said her name was Misty. She was very informative and very caring in listening to me. I will be calling back to schedule an appointment.
Janise Brown Murphy
3 years ago
When you have plumbing issues, things rarely go smoothly. So what matters most is working with folks who know how to even out the bumps. James Rowe made it right, and that matters a lot. Will call again.
We had two water heaters replaced. They were on time, efficient, and explained the process. We are very happy with the job they did.
Have a bid on completing the plumbing aspect of a renovation. I was well pleased with the quote and his professionalism.
Alicia Buescher
2 years ago
Jamey and his associate did a fabulous job. They are professional, friendly and really know their craft. They are my go to plumbers.
Have used them in the past and was happy, today they just inspected a problem and gave me an estimate, but was happy with that and plan on having them do the work too.
Jason has been here before. Very nice and polite. Good at explaining. Great clean up!
Shawna Willman
a year ago
I will definitely be using J Rowe Plumbing from now on great service, amazing staff and it's affordable, it's just all around a great company!!!
Autumn Briney
4 years ago
Wesley and his partner did a fantastic job,and my husband and I would recommend them,and Brandon was very helpful with his knowledge of the cost to fix our problem. Thank you fantastic job!!!
Technicians were great! Very patient and competent. And friendly.
Veronica Cuffie
2 years ago
Although a little late Dillon and his partner was very professional. I would give them five stars but I had to ask them to wear a mask and foot covering.
The tech was very informative and very patient a great listener helped us get to the root of our issue great customer service Thank you very much for your time!
Awesome!!! One of the longest lasting plumbing companies in the metroplex. I've known James Rowe Plumbing since 1993 and have always had an excellent experience!! Thank you James Rowe.
Danielle Hamilton
a year ago
Always nice and want to make sure the job is done right. I always feel safe letting them in my home. Thanks!
This is the second time I've used them, they have been fantastic both times, professional, and honest about the work. Both times they have kept me informed of the situation and work being done.
I got an appointment quickly. When they got here the fixed the problem within in 45 minutes. Super friendly and courteous. Will absolutely use them again.
I thought I had a sewer leak. But the guys came to the house and checked things out and discovered that the problem is not mine, it is the next door neighbors! They charged next to nothing to check out my pipes and determined they are all working fine.
Came out the same day I called. Very professional. Will use them again. Highly recommend!!
Outstanding!! Start to finish. Highly recommend. We will be using J Rowe Plumbing for our 8 Facilities in DFW.
Jack Edmondson
2 years ago
We have been using J. Rowe Plumbing for some fifteen years, and we always are pleased with the service that the company provides us.
He was professional and gave us some good advice on how to fix our problem and who we needed to contact. Jason was kind, curious and patient with us. I would finitely call him again.
This company is a complete ripoff. I had them out to look at a gas leak in my outdoor grill, and charged $220 dollars to look at it, and then said it would be another $900 to fix the leak. I could not afford that much, but they still demanded the $220. Worst plumbers ever!!
Furthermore, when I complained to the owners they said they would get back to me, which of course they never did.
Jason Hulings
4 years ago
Jason and Antonio did a great job of listening to what the issue is and making efforts to correct it. While not successful on this attempt, they came up with a plan and some possible solutions for the next go round.
Prompt and efficient. Great service and enjoyed talking to the tech. A little on the expensive side but you get what you pay for. I would certainly use them again.
stanley salpeter
3 years ago
Jamey did a great job repairing root damaged plumbing. He kept me appraised as the work progressed and walked me through the completed work.
Luanne Moore
8 months ago
Amazing service. Professional and efficient. I would recommend this company to anyone.
Brent Neuenfeldt
4 years ago
Recommend highly. Professional and personable from customer service to plumbers on site. Feel confident in their work and will use their services for all my future needs.
Jason was the plumber that came out he gave us an upfront estimate of what we were looking at and didn’t hide anything from us did a great job was very efficient and we would definitely recommend the service again
Steven Parker
4 years ago
Very courteous and professional staff. On time and quick service. We have a permanent plumbing solution at our place now. Thanks JRP!
Great customer service, arrived on time, fixed the problem, provided good professional advice for the purchase of an another toilet. Fair price for a Saturday afternoon call.
Both plumbers were prompt, polite, and proficient. They performed the job excellently. They deserve our strong recommendation.
Explained all my options and gave me a written estimate. Very friendly very professional. Highly recommended
Evan Williams
4 years ago
Great service they analyzed the problem. Determined the solution.
Won’t have to pay for a dishwasher saving us Hundreds if dollars in the process. Thanks again
They take the time to explain what they are doing in terms that I can understand. They are very pleasant and spend the time to make us as a customer feel important.
Nathan Huffman
3 years ago
Fantastic. Super helpful took the time to explain everything and took videos to help me understand. Will definitely use again and recommend. Jeremy Wilkerson is the man!
John Dizadare
10 months ago
Awesome guys. Definitely use them for all your plumbing needs.
Katrina White
4 years ago
Analysis was on point, they recommended I contact an electrician. They were accurate. Problem was resolved with electrician. Impressed by their professionalism, uniforms and explanations.
Jessica Simpson
a year ago
Extremely professional. I highly recommend them for all of your plumbing needs :)
Melissa Trent
3 years ago
Very nice and very professional. This was the second time we needed them and we are very happy with the work they did. We always recommend them to friends and family
Great service all around!
Alex Peoples
10 months ago
Excellent customer service, friendly, and professional! Will call them again for any future needs!
New fridge installed and ice maker plumbing was leaking everywhere. Very quicky response on a Saturday. Replaced valve expertly. Many thanks.
Tracey Serrell
a year ago
Jason was very professional. Their company is ordering a part to complete the job.
Cornelius Quinn
2 years ago
Have used J Rowe Plumbing services a number of times and have always been satisfied. Quality work and service.
lucille huffaker
4 years ago
Thank you for the good service. Jamey was very helpful and explained what can do next if something else happens. He was also very polite.
Hoyt Willhoite
5 years ago
He found out what was wrong and the repairs were out of his field. Thought that $204 for 30 minutes to only tell us what the problem was was a little much. However , very polite and neat.
Fast, friendly and professional! I've been a customer (only when needed) for over 5 years. Clear explanations and expectations.
Frederick Jones
4 years ago
Jason and his partner came in and replace a hot water tank. All details were explained to me and the work was like clock work all on time from setting the appointment to finishing.
Adriana Lopez-Manoucheri
4 years ago
Very easy to work with and plumbers are always very nice and explain everything they are doing, and the options available. Would highly recommend them!
Very friendly and I am happy with the work.
Rodney Hatfield
a year ago
Great plumbing service company. On-Time responses, good communication, professional plumbers, great after-install cleanup.
Lori Smithson
2 years ago
These guys were great! Prompt service. Knew what they were doing. In and out in no time. Will call them again.
Great experience with Dillon and Jay from J Rowe. Polite and very thorough on determining the problem and removing the problem. Would use again as needed!
Michelle Nelson
4 years ago
I highly recommend this company. I appreciate their honesty and integrity to take care of their customers. They’ve been in business for along time for a reason. Thank you so much ‼️
Property Manager
3 years ago
These guys handled an emergency for my site in the middle of the night and took AMAZING care of me. Smart, kind, sincere and timely. My new go-to.
Angie Sanders
2 years ago
I have used them twice and had a great experience both times. I would definitely recommend.
Olivia Hall
10 months ago
Had to get a plumber thanks to toothbrush being flushed. They came out next day and took care of it asap.
Terry Wolfgang
3 years ago
Kept us posted at every step. Actually came in at less than the original quote. Unstopped my washing machine drain line at no charge while they were here.
Letitia Chapman
4 years ago
Jonathan and his partner did a great job at my moms. They were respectful and patient.
Everett Johnson
3 years ago
They were professional, competent and I am very satisfied with the installation of two hose bibb faucets.
Karen Hendley
7 months ago
Very professional and did a great and thorough job!!
Melissa Brock
2 years ago
Fast and reasonable. Loves that they send a picture of the repairman before he comes out so you know who to expect!
Excellent service, speedy response, clear communication, easy payment process. I will definitely use and recommend this company again
Do ,Yourselve’s a favor and do NOT! Use them .They , have unlicensed plumber’s running call’s and illegal’s for helper’s . so, you might want to ask to see proof of the plumber’s license . You’re welcome!...
Chester Jordan
2 years ago
Top notch job!!
Very professional service. I will recommend this company to all my friends,family & associates.
Dennis Martini
a year ago
Appointment was fast and service was good. Will use them again.
Joanie Fowler Pace
3 years ago
The technician was on time, and got right to work fixing the water leak. The water leak was quickly repaired. Very professional company and technician.
Jason was excellent! Very professional. Will use his service again
David Moskovitz
5 years ago
Great professional service. The guys left the area clean and explained everything in detail. I will recommend this company to family and friends.
Jason is a great professional who never talks down to you. They got here early and finished quick.
Augusta Pyles
2 years ago
Very professional and efficient. Showed up quickly. Great service. Would definitely recommend.
Jerry Kennedy
2 years ago
Super Fast and Super polite , BEST in the Business . Brett and crew are TOP NOTCH. Hire this company with confidence !!!!
Came when he said he would and quickly fixed two problems. Professional and nice and came across very competent.
Were very professional and did everything they could to fix a issue that wasn't able to fix at this time. Going to have to go a different route of fixing when we have the money to fix.
Jason Watson was very thorough and professional. I would use them again
Jamey was knowledgeable and polite. He took time to explain what needed to be done and why.
Very professional, friendly service! They took no time at all installing my disposal.
The Best in the West, and ahead of the rest
Sheila Hungerford
2 years ago
The guys that showed up were wearing masks, gave great service, communicated our problems, fixed two jobs fast, and the payment was a snap!
Dusty is a consummate professional. I’ll request him every time.
Awesome! On time, courteous. Did a great job
Was able to schedule for next day. Brett did a great job.
Great, prompt service. Reasonable price.
Very efficient, knowledgeable.. Jamie and Brett solved the problem
The gentlemen arrived and in an hour had the job complete !!! awesome company!! I will be using this company again. Thank you ?
Mary Ann White
a year ago
Excellent service and knowledgeable techs. I only use J Rowe.
Stuart Stuebing
5 months ago
Satisfied with the quality of work.
Quickly repaired water line. Did a good job.
Great company! The technicians Eric and Wesley did a great job and cleaned up after!
Samantha Speights
3 years ago
Brandon was on time, knowledgeable, identified the problem quickly and provided solutions. Would definitely recommend!
Stephanie Wald
2 years ago
Repaired gas line connection to fire place kit. Brett did a great job.
Mike Cipriani
4 years ago
Reliable, honest and fair! These guys are the only place I'll have for my plumbing needs!
Bob Bartosiewicz
a year ago
All together the team was awesome, and a day early. Thank you!
Very professional and punctual! I always have an exceptional experience with this company!!
Curtis Hammerle
4 years ago
Jason did a great job in fixing leak under sink and with garbage disposal and dishwasher,
Veronica Muñoz
6 years ago
Made an appointment NEVER SHOWED UP !!!
No CALL ? NO SHOW !!! I guess they have so much money they didn't need my business!!!........ Don't waste you time ppl !!!!!?
They did a great job. Very professional.
I like the upfront pricing. No surprises. Prompt and courteous. Good quality job.
Linda Marshall
2 years ago
Jason did an awesome job! On time and very professional!!
Gregory Horlacher
3 years ago
Jason and Jesse are the greatest duo. Trustworthy and personable!
Jason is superior. You guys are lucky to have him as an employee.
Michael Littleton
4 years ago
Excellent service! Technicians were polite, professional and punctual.
Great service, reasonable prices would recommend this service for anyone who is looking for great customer service
Prompt and professional service, starting with the request for service call. Thank you Misti, Brandon and Wes!!
On time, friendly, took care of business, and quoted price was accurate. What else could you ask for?!
Myron Johnson
4 years ago
Very professional however I did not agree to the price to due the job, I felt it was too high.
Peggy Bartholomew
3 years ago
Both gentlemen were friendly, quick and offered a bit of preventative education. Appreciate this team!
Repair drain in master bathroom garden tub and install new tube faucet.
High Tide Scuba
2 years ago
Made a last minute call and these guys helped me out with great professional! Thank you Gentlemen.
They were very professional, and I knew that they knew what they were talking about. I will use them again in the future.
Fast, friendly, honest and professional. Would definitely recommend
I wasnt able to use his service but was the helpful person I encountered
Excellent plumbing professionals; five star!!!
Stand by their work. They did a great job. Very pleased.
Terry Maggard
2 years ago
Was in a pinch and need it quick service, they responded and took care of the situation.
Michael Crowley
3 years ago
Very professional. Gave excellent advise and showed up immediately. Thank you!
— Predators_Posse
3 years ago
Jason is great. I’ve found my plumber from now on!!!
Great guy Jamey was a true professional thanks for your service...
Russel Peterson
a year ago
Did a great job. Would use again.
Dealt with situation quickly. Fixed the problem efficiently and professionally.
Quick and very nice. Explained everything. Will use again.
Showed up on time. Did a good job on a shower hardware replacement.
Good work at a fair price.
Phillip Anderson
2 years ago
Knowledgeable personnel, professional and fast. Have used them several times!
They were professional and thorough.
I'll recommend you to my friends and family. Thanks for a job well done.
Eric J. Smith
3 years ago
Brandon was very knowledgeable yet conscious of our budget
Hickoryflamefrog
4 years ago
Professional and thorough. Addressed concerns and explained the process clearly.
You guys are awesome. Thanks for coming out so soon. Larry
Richard Carwile
3 years ago
Great service on time even little early with great follow-up
Shane McCauley
5 years ago
The boys did a good job very professional thank you.
Always professional and find ways to help us.
Martha McCaslin
4 years ago
Very pleased, on time, explained the camera test. Highly pleased
Great service! Explain what he was doing.
Very nice man and explained the problem to me thoroughly.
Excellent quick service. Definitely recommend
Awesome guy, very informative and knowledgeable about plumbing.
Great job Jason, on time, fast and affordable
Excellent service and repair!
Andrew Seibert
a year ago
On time, gave alternatives, pleased with work.
Sylvia Asebedo
a year ago
Great job. Would recommend.
Great and professional people, attention to details. Thanks Jonathan and Andrew .
Always great service and results!! Great technicians!
REPAIRED LEAKS PIPES LEADING UP FROM FOUNDATION TO INSIDE WALL PIPES AND SURFACES..
johnny deforest
a year ago
The technician did an excellent job!
Fast response, very professional and nicely done.
Replaced a re-circulating pump and added on for the other half of the house.
Excellent, courteous service
I like the updates we are sent as the technician is on the way.
Very nice gave clear information about the problem, went right to work .
Polite, on time, good work. Thank you.
Jeff Canfield
11 months ago
professional and well explained
Excellent service every time.
Very professional and knowledgable
Martin Kraatz
9 months ago
Excellent
Leroy Gillan
10 months ago
Great as usual
J.D. Hendrick
3 years ago
Prompt, professional. Fixed the problem fast.
On time Professional Great Guys!!!!
William Gattis
3 years ago
Knowledgable, efficient, first class!
Great group of professionals
These guys are fantastic!
Bob Blackwelder
5 years ago
Very professional and experienced
Prompt,polite, and informative.
Polite, respectful, and efficient.
Steven Fedrick
a year ago
Exceeded expectations
william Poteet
4 years ago
Very professional
Greg Makarwich
4 years ago
Beverly Holmes
3 weeks ago
These Mitches Be Trippin'
4 years ago
William Hawley
a year ago
Jolynn Nelson
3 years ago
Gayla Geist-Self
2 years ago
Craig Matthews
a year ago
toyin akinyode
4 years ago
Dorothy Anderson
3 years ago
Betsey Starns
2 years ago
Russell Emmons
6 months ago
John Eldridge
3 years ago
Debbie Schiller
2 years ago
J0hn Schroeder
4 years ago
Lindsey Jackson
2 years ago
Misty M (missedtea)
a year ago
Stephen Busbice
2 years ago
Leonardo Herrera
a year ago
MIGUEL MEJIAS
2 years ago
Debbie Lovejoy
2 years ago
Estelle Jewell
a month ago
Joking Panda144
a year ago
David Rocamontes
a year ago
Temperance Smith
2 years ago
Nida Dela Cruz
3 years ago
Vicki Hancock
7 months ago
Carla Fuzari Jacobs
a year ago
Donna Reynolds
2 years ago
Michele Wilson
a year ago
Jennifer Buckner
2 years ago
Rodney “FlightDexter” Holmes
2 years ago
James Ferguson
3 years ago
Clarissa Taylor
2 years ago
Ashley Stockton
3 years ago
Rachael Crook
2 years ago
Jennifer Renihan
a year ago
Allison Furch
3 years ago
fathia hussein
a year ago
Jennifer Mitchell
a year ago
Brandon Duncan
4 years ago
Steve Schiller
4 years ago
Rebecca Shingledecker
2 years ago
Abraham Perez
2 years ago
Morton Realty
2 years ago
Kelvin Bailey
2 months ago
Jeff Spencer
6 months ago
Rachel Rosado
4 years ago
Deanna Sanford
2 years ago
Michael Kawalek
2 months ago
Priscilla Bommer
2 years ago
Chester Dawson
2 years ago
Monica Sabatucci
a year ago
Karla Dechavez
2 years ago
Bethouenlarged
a year ago
Elizabeth Scott
2 years ago
shwaib faraji
3 years ago
Liza Mastellar
7 months ago
Elizabeth Minshall
2 years ago
Allison Leslie
3 years ago
Deborah McKnight
3 years ago
Rick McGuffee
2 years ago
Ashleigh Bartlett
2 years ago
LaKeshia McGee
7 months ago
Elizabeth Sanchez
4 years ago
Kristin Patel
3 weeks ago
Brian O'Connor
3 years ago
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