Best Replacement Water Lines in Fort Worth TX

Billy's responsiveness, integrity, and workmanship are top notch. He was able to get the Salon Building's gas leak repaired in less time than anyone else quoted. That is including permits and inspections. We feel God blessed us by sending Billy to take care of our needs. Call Benjamin Franklin Plumbing and ask for Billy.

Everyone did a great job. Terry was able to keep my tenant happy by running a snake and clearing the mainline. He kept in touch with me to let me know what was going on, and offered services to help me from having the problem again. Monica was great to talk to you and very helpful, she actually called me back after initially not finding a time available for today and she got me all set up. I had Terry Working on the job within an hour I think, job well done everyone

Professionalism was impeccable!

***revised 12/11 to three stars for:Pros:-Upfront pricing-resolution of two problems after calling them back out-camera-ed my system at no charge after the error-Carissa Stinson makes genuine efforts to hear my frustration-warranty on work good for 12mosCons:- felt like I didn’t get what I initially asked for in inspection of system BEFORE installing flooring, which will now cost me time and money- didn’t perform quality inspection after work causing me to call them back out more than once- didn’t perform thorough testing/inspection of gas line to fireplace before selling me new line- didn’t provide me with requested materials for insurance and have no recorded notes of phone conversations requesting this infoStill, they have plenty of 5-star reviews. Sometimes relationships just don’t work out. Might have just been a bad time for them. You may have better luck, and they might make the necessary changes so that my experience does not get repeated. This is my hope for them as I desire small, local businesses to be successful. I had really high hopes about them based on the recommendation….it just didn’t work out for me.****Original post:Highly recommended by a trusted source…ultimately let me down.After buying a house I had some time before move-in to get some necessary repairs and renovations done. LS Plumbing was highly recommended by a close friend. They came out as scheduled. Upfront pricing so no surprises. Pricing was high, but based on recommendation I assumed it would be good work, and I was tied up with other things. I asked for an inspection of total system, and let the tech know of a specific issue relayed to me by the seller. He diagnosed the first minor problem he saw and went no further. I asked “That’s all?” and the tech indicted “yes”. I felt confident in their “expertise” and moved forward with installing flooring throughout the house. After move-in we had a major backup and called them back out. They diagnosed a sewer line issue under my living room slab (and brand new floor). The tech’s response was “wish we had known about this a month ago”…..which did nothing to make me feel better about the new flooring having to be taken up at my own expense and the disruption for my family…which again, I wanted to identify and resolve BEFORE moving in. The rest of the work was poorly done and they made two more trips out to try and resolve….which could’ve been caught in the initial call had there been some quality control, or even a simple thorough inspection. I diagnosed on my own that they had installed a part backwards. This was also extremely frustrating as I am NOT A LICENSED PLUMBER, and they missed it TWICE before. The office manager (Mrs. Stinson) genuinely seemed to care about how their company let me down. However, there was very little accountability from Mr. Stinson beyond admitting that the work had been of poor quality.I still have a sewer repair to complete, but I have vacillated between giving them another chance to do good work…and not giving them another penny.Ultimately, they self-selected themselves out. I needed a quote and description of work to turn into my insurance agent for possible claim. After multiple requests (and assurances from them that they would provide) I gave up. I think they were hoping I would go away. And this review will live on the internet forever, which is a shame because nobody is perfect…and they had opportunities to get it right, but they didn’t want to.

Saying Michael was great is an understatement!! He was very punctual, on time, and professional!!! He was very honest about what needed to be done and the price was very reasonable. Ms. Carol was also pleasant and professional as well as punctual. I called and was able to get the work completed all in one day. I will definitely use them again for as long as I can!!! Thank you all for making this stressful day a great one!! Can’t thank you enough Michael!!

Desmond was amazing! He’s courteous, very professional, always on time, honest and efficient. We got fresh water leak in our living room which gave us a headache for a week until a relative recommended Desmond. He came, gave us a very fair quote, and got everything fixed quickly. Thank you Desmond for all your hard work.

Used these guys for an emergency repair. They were here in 20 minutes. They did a great job and they were fast. I'll definitely be using them again.

Very professional and gets the job done quick. Doesn't upsell needless things. Really good guy.

Had work done a while back and had some shifting pipes. Called them back up and offered to fix the issue no problem and very timely. Jason was awesome and helpful. Very much appreciated their help. Awesome, would recommend a million times. Couldn't have asked for better. These guys know their stuff. Thanks McCalman and thanks Jason.

They were very nice

We've used these guys for a number of different reasons and have been delighted with their work in every case. Not necessarily the least expensive option, but always one of the best from a results and satisfaction perspective. HIGHLY recommended.... We will certainly continue to use them for all of our plumbing requirements.

Really great service, showed up on time and were super friendly and efficient at finding the source of the problem and fixing it. Would recommend!

Used a couple of times for a hot water heater replacement, hookup gas grill and installed new shower head. Everything went well and I thought was a good price.

Nothing but quality work from Philip and his guys. 10/10. Highly recommend

Replied quickly and replaced my water heater! Great service!

These guys are the best in the metroplex. Fair pricing with exceptional service. I've had them out for several repairs and they always do a great job and when they leave the house is clean just like when they arrived. I've recommended them to all my friends and family.

I had a major leak in my main water line. Shawn and Daniel came out quickly, gave me recommendations, and quoted me a reasonable price within minutes. These guys are awesome! Knowledgeable, professional, and friendly. The repair was done right and efficiently (less than 2 hours). These guys know what they’re doing. Thanks again to Shawn and Daniel!!

Answered phone every time I called with a very helpful representative. Quick appointment to my home. Honest initial assessment that gave me a way to save some money and have them back the next day, which they were on time for again. Went above and beyond to replace my old leaking PVC pipes with new materials and I couldn't be happier. Thank you!

I own a spa and I needed a sink installed right away for a new tenant. Steve came out the same day to give me a quote and came back later that day to complete the work. Great job and went above and beyond by also putting a new flapper and handle in my toilet as he saw it was not working as it should. I had fm him come back the next week to finish all of the sink installations. I had called four other plumbers, their customer service was awful and could care less about my small job. But I'm grateful for Steve and his team.

We were very happy with Stephen. He’s was very good and friendly.