Best Ductless A C in Fort Worth TX

Called at last minute and the people on the phone were very nice and helpful. Was able to get a plumber to my house within a hour and had my water leak fixed quickly. Michael is definately top notch and one of the best in the business. Will definately use this company again it was such a great experience and no hassle.

So happy that I found Circle E. These guys rock from the moment the ladies in the office answered the phone, to the tech that came out to fix out plumbing issue. I will continue to tell everyone what a great company this is. I even received a follow up call from one of the owners. That's customer service! Thanks again Circle E.

I called to schedule an estimate for HVAC replacement and I was amazed that the owner (Mr. Wilson) is the one who answered. He was very nice and after a few minutes discussing my situation, it was obvious he had tons of experience and that felt very comforting. The way they do business makes SO MUCH sense to me....the installer was the one who is also the estimator. It makes perfect sense to me that the person doing the install would know exactly what is needed for each situation....and thus would be the best person to give me an estimate. They were able to install a completely new system the very next day after estimate. They install techs were friendly and knowledgeable....and pretty funny as well. Everyone was very up front (transparent) during the entire process. Highly recommend!

Matt told me all the possibilities that might occur once he started the replacement of the old faucet, as we were committed to finish once he started on it. Fortunately, the faucet cooperated and the least possible work was all that was necessary.Great experience.

This is my third home with Airco installations and I am consistently happy with the professionalism of their technicians and the quality of service they give. Thanks Sam for helping me with our problem today.

Emailed my plans twice and called twice, still no answer or response. I had heard a lot about their reputation but I guess they don't care about building new business or relationships. Hate being that guy but I have no choice since I've not heard back in 3-4 weeks.

Great service! My technician Faryn was very good, and very informational about the bugs.

I was very pleased with the service and would recommend the company to others.

Both on-phone and in-person customer service was excellent...and my faucet no longer drips!

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction