Best Air Conditioning Replacement in Fort Worth TX

DO NOT USE This company. You WILL BE taken advantage of and severely over charged. I used this company not only at work once but for my home and was taken advantage of twice.First of all I'm not working much but the day I had to be in the office is the day they were gonna come out and I let it known I wanted to be home so I could see and hear the diagnosis and get an estimate because during this covid-19 situation finances are a huge concern. I told them any time after 1pm was a good time and I would be home.Sure enough no one listened and I get a call while I'm at work that they are on the way so I panic and start calling fiends:family to come over. Very inconvenient. My issues was a clogged toilet and I didn't have a snake at home, also a small leak behind the seal in the back. The guy wasn't there long bases off what my friend told me wh I had called to go to my house, also I WAS NEVER called to hear what was wrong and if I wanted them to replace the cause of the issues instead the work was just done and the gentleman left. No call no nothing no invoice left. So then I get a call today that the work was $425, are you freaking kidding me!? For what...oh to unclog the toilet and replace the. Flange. I know what the part of the pipe does and how much it costs I had it repaired multiple times through out my old house. Clearly they took advantage of me because I have had worse issues and never paid over $275. It's sad that when I talked to the gentleman and the owner about this situation and that I didn't appreciate the fact that no one listened nor kept me in the loop about the issues and what the financial part looked like and just did it and expected me to pay was ridiculous. The worker said oh well once we get in there we just do it and the customers pay.um no sir that's not the way things work and that is a sorry excuse. I called the owner then and what a disappointment that was, he was NOTany better and his lack of professionalism about the entire situation was absurd. The policy according to him is what the previous worker said they Just get in there and do the work and expect the bill paid without communicating financial aspects of things. I never received any voice or written receipt of what they did nor did I sign anything. They are out of their minds if they think they will continue to get away with this kind of service and treatment to their customers. Save your money people DO NOT CALL JOYNER you're better off calling roto rooter or some other plumbing service!

Great people great price.

Forget the rest and go with the best!!!!

Best service around! They are extremely reasonable and genuinely nice people.

Todd was timely, professional, and a great help. He provided us with information we needed to keep our home safe. Thanks

Fast, friendly, easy-to-schedule and quick-to-respond. Technician Michael Coyle provided superior service. 5 star service from the first interaction all the way through system restoration.

Also replaced old, old moldy vent covers with the new ones I purchased earlier. The guys did great. They were very professional and pleasant. They took their time and did good work eventhough I'm sure I was the last stop of the day. No rushing just to get done. Very thankful they handled the vent covers.

great company

The guys did a great job! Will definitely use your services again!

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction