Best Electric Heat Pump in Fort Wayne IN

Jeff C has been my service tech for several years. Knows the furnace well and winterized it this time. Very courteous and speedy. Knows his stuff

Fast friendly service with great pricing.

The service manager Kurt was great to work with and puts customer service first.

Very quick service. Called at 7:45 a.m. and repairman was here at 10 a.m. Worked on system and recommended several ways to deal with the problem. Very mindful of cost of repair versus replacement. Would highly recommend Poorman's!!

I’m new to the area and am so happy to have an honest and fair company like Hattersley . We were about to attempt to fix the toilet ourselves by ripping it out of the floor and are so happy we did not!! Hattersley not only fixed the problem without any invasive or damaging solutions but taught me exactly what to try in case we ever have a similar issue . They have a the heart of a teacher !

We have been using them since 1982. Very nice family owned business. They were able to respond when our heat pump went out during a winter storm2022, Replaced air conditioner April 2022. Highly recommend.

I scheduled 3 weeks in advance to have someone come out to put in and outlet for my kiln and I got a call an hour before they were suppose to show up that they didn't have anyone to come out because someone called off. I was told it would be an additional 2 weeks before someone could get out. Thanks but no thanks. I found someone else and you've lost my business. *update* They responded to the review but they never contacted me.

Tech came to diagnose and possibly fix a water heater that the pilot wouldn’t stay lite. Upon arrival tech said it was about a 20 year old system and he had no parts. Tech looked at the heater and “attempted to clean” the sensor area that keeps the thing working. After 20 minutes he determined the best solution was to purchase a new unit. After I declined and asked was he sure he cleaned it properly he then said he could order new parts for roughly $550 and schedule another appointment to have them installed. Tech also quoted me some installation prices and suggested some new units we could purchase. I paid $307 which $129 of that was considered an emergency. I received a call back from another person I had left a message with and he was confident he’d get the unit working. He came and within an hour and a half he diagnosed, serviced and ordered the replacement part. I paid $130 and for the ordered party and I have a working water heater. This tech out zero effort into his work and it’s sad that I had to pay this much nothing!

Neal K. gave us outstanding service!! He was prompt, knowledgeable, and professional during our visit. We had roots growing in our pipes and was able to remove them all. I would highly recommend Neal at Korte Does It All for any plumbing needs!