Best Business Services in Fort Wayne IN

Great place for all your needs.

Very professional. Excellent work ethic.

Excellent work. Called at 9 am for a furnace that had stopped blowing heat. I was told a technician(Jeremy) would be there between 10-12, received a call to let me know that he was on his way and would be there at 10. Jeremy was polite and courteous. he explained what the problem was and how it would be fixed. He also gave advice on to keep the same problem from occurring again. Would recommend Sheets for home repair need.

Wonderful customer service. The job was done well and quickly!
Would most definitely recommend!

Early Saturday morning we woke up to no heat. I immediately called Rolf Griffin Service Experts because we have been long time customers, and also have the monthly service agreement. When I soke with someone on Saturday, they told me they could not guarantee someone coming out because they were overbooked, I explained to them I have young children, and that also I thought that as part of the service agreement I would priority in booking my appointment. The operator said the best he could do was put me on the overbook list, and they would be in contact when they were on their way. Since we have children, we ended up calling another company, Brockman Electric, who came out two hours after being called. We ended purchasing an entire new furnace and A/C unit through this company. On Monday, I contacted Rolf Griffin to end my service agreement, (I still had not received a call for them regarding when they would be to our home.). The woman was very nice and apologized. She also mentioned that my call had never been sent over to them for service. I requested that a manager contact my by the close of business on Monday, so we could discuss this issue further, I am writing this on Wednesday and no one has bothered to call me back. Oh and they also required me to pay another month of my service plan in order to end it. I WOULD HIGHLY SUGGEST YOU LOOK ELSEWHERE FOR QUALITY SERVICE! ALSO DO NOT SIGN UP FOR THEIR MAINTENANCE PLAN, BECAUSE WHAT IS PROMISED IS NOT DELIVERED!

They were timely, positive, kind, and quick. We had a lot of other issues going on at the time and they worked with us and did a great job!

Fast and friendly service! He's the cheapest in town and a joy to have met! What a great guy. 😊

Responsive + knowledgable + and fairly priced = Excellent customer service!

It takes a lot for me to write a bad review. Absolutely do NOT use this company. I had some work done through my warranty company back in January 2019. They never submitted the claim but took the $100 deductible I paid. I have been fighting with my warranty company to cover the repair cost of the two holes in my ceiling from the plumbing fix because Jason from Simply Water Heaters never sent in the Service Report. I have called them several times a week and spoke with Erica who says they sent it but then clarified they actually only sent in the dimensions of the holes they cut open. Jason keeps saying he will call me but never does, they won't give ME a copy of the service report, and no one can give me a better break down of the bill because I'm now totally skeptical and wondering if they over charged me and walked away from submitting it to the warranty company.

I am SO sick of calling and begging someone to help me here, all I'm asking is for some information and no one can be bothered.
Find somewhere more trustworthy.