Best Other Plumbing Issues in Durham NC

Nate and omar came out and fixed my issue with a running toilet in just a few minutes. Thanks!

Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!

Mike replaced a hot water pump in our water heater. We were very impressed with how efficiently he did the job, and how pleasant it was to deal with him. He was very thorough in explaining the problem, and keeping us informed about what he was doing. Highly recommend Full Stack.

2 stars for price only. $298.12 for a drain clean out. We called with the problem already diagnosed; it was non urgent, and they never lost the snake to the drain. They were here a total of 20 minutes. Outrageous pricing.

Edit in response to owner’s reply only: if I knew I’d had them for 2 hours at that price, I would’ve put them to work! $150/hour sure is something. Wish I made that.

Honest staff

Fantastic service. CW and his crew came out to fix our sudden broken pipe. They were on time and got to work immediately to diagnose and fix the problem. Thankfully it was an easy fix but they handled it in less than an hour.

They cleaned up and wore masks and took their shoes off. Very respectful of our space in our home.

The best part was he was fair and honest about the price which was way less than I expected it to be. I had called other companies and they wanted to charge us almost as much just to show up before they do any labor. CW was honest and said Man I hate when other plumbers try to take advantage of people.

For that reason alone I'll be using these guys again for any plumbing needs

We have used Chambers plumbing for every big and small project over the past 6 years. They have done basic maintenance as well as our remodel projects & well conversion. Tommy and his team are incredibly knowledgeable, responsive, and trustworthy. They will get your job done perfectly for a great price.

Had an unsatisfying experience with Durham Plumbing Services recently. We had a number of small plumbing issues to take care of and I was using them as a rehearsal of sorts before finalizing a plumber to pull a permit to do our kitchen reno work.

We had them replace a leaking bathroom faucet. Just a typical leak caught and draining through the basin. We will be renovating our upstairs bathrooms within 3-10 years, so it didn't make sense to me to invest in an expensive faucet. I thought a decently reviewed Home Depot house brand would be sufficient.

By the end of the evening, we knew we wouldn't hire them for the additional work. We didn't feel like they were respectful of our choices and that there was a whole lot more talking than doing. But that sort of personality conflict would not have inspired me to leave a negative review.

However, the way they treated us when we found out that the faucet had been leaking for weeks into our sink cabinet, damaging both the walls and the vanity, has inspired me to share my experience. I called them initially because of positive reviews on sites like this one. So I feel like I should warn others.

Basically, the plumbers claimed 'It's not leaking,' when we called them back in. They said the damage must have already been there. When we provided video proof, 'Can't look at it this week, things are too crazy, catch you several days from now.' As we are catching drips in a bucket. (Their side: The manager says that since we didn't want to deal with the initial crew that the delay was unavoidable.) And then finally, when the manager came to look at the issue, he blamed the faucet. 'Not me, not us, not responsible.' Now, if the faucet was broken to begin with, shouldn't an experienced plumber have seen that during installation? How do we know that they didn't over-tighten it or handle it in some way that led to it breaking. How does the flow from a couple of weeks of tooth-brushing cause a faucet to spontaneously crack?

In my opinion, when you do business with pros, there are a lot of gray areas. At one end of that area, he's right, 'We didn't warranty your faucet, would not have recommended it, therefore we aren't responsible.' Even though we discovered the issues within a month of the installation, and the leak had obviously started well before that. Would he have dealt with it if we had discovered the leak two hours later? The next day?

But from my end of the gray area, we hired licensed pros for a job and achieved a result we could have gotten if we had saved ourselves the hundreds of dollars they charged for the installation and gone with a youtube video DIY approach. A busted vanity, water damaged walls, and a sink that has the water shut off to it. And now we have to find another plumber to take on the task. At least before, with the faucet leak, we were only losing money to our water bill.

Many times, a business will meet you somewhere in the middle. Maybe offer to install a new faucet for free if we paid for it. Or offer to refund some of or the whole initial installation fee. All the way up to covering all the damage. I’m southern, so I might hear, “Well, how about this …” or “This is what I’ll do …” But that didn’t happen. They’re happier ‘being right’ than at least working with their customer to achieve a neutral outcome. Given the amount of money we’re out and the damage we have to deal with, I think Durham Plumbing got the better end of the deal with this dissatisfied review. But hey, other people appear to be happy customers, so maybe we are just really, really unlucky.

(They say: It is unfair to blame us for a faulty faucet. That they did the work correctly.) I say I would have been satisfied with a system that didn't leak. Take from this review what you will.

By the way: the faucet gets 4 out of 5 stars on Home Depot's site and 83% of buyers recommend it. Some do have problems. Some also find ways to fix the problems, none of which were attempted by the reviewed plumbers.

I've had these guys (specifically Robert about 3.5 years ago) out to my house to help with a remodel. A leak had started one afternoon and we didn't catch it until around 6pm. I called Robert and he came out within 35 minutes or so to take care of it (which was really quick!!). Within the last two weeks of this review, they came out to fix a leak in my kitchen (Ben did this one) and replace both of the outside spigots (Seth handled this repair). They are always on-time, courteous and get the job done! They will also take the time to explain in detail what was done, let you see what the problem is and check in with you while they are working. All of that for a great price and they've got my business as long as I'm in the area! Extremely satisfied customer!!