Best Emergency Help in Durham NC

My regular plumber no longer available so he referred me to Plumb Serve. I called and spoke to lady I think her name was Kelly. Very nice. She worked the schedule to have someone come that morning. I got called less than 30 minutes later that they were at my house and told me what the problem was and they could come back that afternoon around 2 and do the job. I came home around 2:45 and they were working on it. Job fininished by 4:30. Very nice and professional. They may now be my permanent plumber.

Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!

They don’t clean your outside units as part of the maintenance. The units upstairs don’t look like they have been into. All they tried to do was sell me UV lights. Had another company come out and I personally watched them clean units and check inside unit upstairs. No biogrowth on my units. Beware of the upsells.

Guys from the company were courteous, polite, and helpful. My water was turned off because I had leak between the house and the meter so I had no water and the work couldn’t be done until after the holiday. However David didn’t want me to go through the.holiday with no water and didn’t either, he arrange for a temporary line to be run and offered to do it if no one else could. Having worked in service, that is what customer service is all about. The guy that he got to do it arrived at 9;30 and was done by 10:30, he came inside to check to see if everything was good and flushed the air out the lines before leaving. This has never happened to me before, however I’m glad I called them although the line isn’t complete they made sure I had water for that I’m greatly.

Have used ACME for ever company I've been aquainted with. And will continue.