Best Back Up Sump Pump in Durham NC

Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!

Wyatt came out today to fix our water heater on an emergency call and was so amazing! He gave us several options for the repair within our budget. He was super thorough, friendly and knowledgeable. 10/10 recommend

Less than three hours after I called requesting the repair my ac was up and running again. The technician was very polite. My only problem with the service was that this was the second time has been out to repair the exact same problem in less than five weeks, a blown fuse. They overlooked the likely cause the first time so of course the new fuse blew out in a matter of weeks. They DID waive the dispatch fee, but I still payed twice for the same parts and labor.

Dalton was professional and knowledgeable. Fixed the issue in a timely manner.

Alex is an excellent Plumber. We were so pleased with his workmanship.

Excellent Service & repair

I was so impressed with these guys. Thorough, professional, knowledgeable, and they gave me a great deal on a new AC/furnace. They were meticulous in setting up the new equipment, and explained the issues in layman's terms. Not to mention their speed and efficiency - I called them on a Saturday afternoon, and they were out in less than an hour! I highly recommend them, and will never deal with anyone else!