Best Clogged Toilets in Detroit MI

Excellent service. Quick response time (2 hours). Friendly. Helpful, curtious, and efficient. I couldn't have been happier with the service I received.

Very professional, quick and affordable. I would definitely recommend.

They had someone out in under 4 hours when everyone else was claiming 5 days availability. The technician was courteous and knowledgeable. The tech cleaned my drain and cleaned around him. Thank you mamba plumbing in Dearborn.

Very professional, great job!!!

After a large rainstorm this past July, I noticed a few plumbing concerns in our downstairs bathroom, which I assumed were unrelated, a slow draining shower, and what I thought was the seal on the toilet. I had a another plumber out, who took one look at it, and said that we had a sewage blockage. We hadnt noticed the blockage, as the floor drain is ina part of the basement that is not visible, and I didnt think to check it, as it has never been an issue. However, when we did, it was very clear that there was a blockage, but nothing much had come up through the floor yet. He said there was nothing he could do, and to call a sewage blockage repair person.

I noticed someone out on the street parked, and just asked them to come in (a mistake, but was desperate, and wanted it quickly fixed), and they came in , and made a huge mess. They were dumping buckets of water down the drain, as they attempted to clear it with an electric eel, which proceeded to spread a large bit of sewage everywhere in teh basement (as it was completely blocked, and would not clear). They did not clean up, and left me with sewage all over, and a worse leak. I stopped them before they broke up the floor (without using a camera). I was left with a mess in a finished basement. I then called Mr. Rooter.

Jeff was here at the first available appointment the next day. He worked for almost 3 hours from every conceivable direction (main stack, floor drain, outside cleanout, etc) to try and move the blockage, which unfortunately was not able to be cleared. He went above and beyond to try to get our plumbing moving. He was very apologitic and kind in a very difficult situation. He explained we had a full blockage, and a likely p-trap collaspe in the floor, and what are next steps needed to be (including relocating out of the house, as we could not use any of the plumbing, until things were fixed). He gave me the names of a few drain contractors to touch base, as we likely needed the line replaced. With Jeff's direction I was able to get in contact, with the right people right away, and start the process to have this repaired. I ended up needed a full sewer line replacement all the way to the road, as well as the the collasped pipe in the basement floor replaced, and had a backflow valve preventer installed (since the were ripping everything out anyway, and to hopefully stop this from ever happening again!).

This was a horrible situation for any home owner to go through, and a long process to get plumbing fixed and then have the interiors refinished (but thankfully, all done now), but Jeff was incredibly kind and helpful in an awful situation and did his absolute above and heyond to help us out.

Going forward, I plan to use Mr. Rooter for plumbing issues, including having our system checked yearly, to ensure things are in working order with no issues and perform any maintenance. I trust them completely after our experience with Jeff and Mr. Rooter. Their complete honesty, kindness and direction in a very difficult time, was much appreciated. I have been meaning to leave this review for some time, but it has taken two months to get things refinished in the basement and for life to return to normal again, but wanted to ensure that I did leave it, even if it has been some time since Jeff was out in July 2021.

Called 20 Plumbing Companies On Christmas Eve To No Avail. Then Finally, This Company Came To Save My Christmas Eve. Very Respectful, Timely, Knowledgeable & Very Reasonable Prices. I Can’t Say, Thank You Enough!! I Will Definitely Keep Using This Company As Needed. Check Em Out If You Haven’t.

The guys that came to my house were very polite and very knowledgeable. I’ve had other plumbing companies in the past come to my home to install faucets and they did not install them correctly. Bison always does a great job!

The men who came out were very polite, arrived on time. I could not have asked for a better crew to do the work.
I want to thank the Roto-Rooter crew for the work that was done and also my home was left as clean as possible

Had them out to replace our old decrepit main drain. The plumbers they sent out to us were very professional. Took care of the job no problem, quickly too. Cleaned everything up nicely too, I would definitely use them again.