Best Drain Leak in Corpus Christi TX

Very prompt, friendly and excellent service!

A few weeks ago, I requested services from Hand Plumbing. I found the office person to be very professional and helpful. They charge by the hour and are worth every cent. The plumbers that came to my house, on time, were very efficient and provided expert services. I found them to be upfront and honest about everything and will definitely use them again. I highly recommend this company.

The most knowledgeable Plumber we have known.
Pricing is very reasonable and the quality is put first.

Always fast and friendly service!!

Reliable, good communication and did a good job in our kitchen. He was also 10-20% cheaper than other plumbers I contacted.

I had a property that required a complete overhaul of the existing plumbing. Years of neglect from the past homeowners and the home foundation never being repaired, required me to have the entire home ran with new plumbing.

To say that they were qualified for the task is an understatement. While working on the property they allowed me to ask questions (hopefully I wasn't too annoying) and Daniel was able to answer my concerns. During this time (COVID-19) when getting an inspector out to the property is delayed they were able to pass with flying colors without the need to fix any mistakes.

For the up and coming future they will definitely be my go to for future projects.

Outstanding service
Will definitely be using them again should the need arise.

I would say thank you to Raymond for always getting the job done, even when we all you in the late evening. I can't say another plumber would have come out stayed until the job was done even if that meant 9:30 or 10:00 pm and didn't add any extra charges to our bill. You came out got the job done. We so appreciate you and all your hard work.

Sorry to say I truly don't like leaving negative reviews however, I did not even attempt to utilize this company's service as I called to have someone come give an estimate or bid for work that needed to be done at my place and the guy who answered the phone was so rude and proceeded to hang up on me. Is this what businesses have come to- poor customer service right out the gate? They were recommended to me by a work associate. Needless to say, neither one of us will be using their services nor refer to anyone else.

In regards to quality of work, I would say they are good. Average. They did a hydrostatic test on a home we are purchasing. However, they did not inform me that they start charging the moment they leave their office for travel time if you “live a ways away” (we live in calallen - that’s 15 minutes according to GPS....that’s still in town) and they charged for 2 hours of work at $95 per hour for one guy, and $50 For a half hour for another guy) They called me at 8:08 saying they were leaving now. They arrived between 8:25 and 8:30. They were in the home working for 55 minutes (8:30-9:25...I arrived back to my current home at 9:41 as that’s when my realtor text me so I had a time stamp), yet I was still charged for 2 hours of work. At Max it should be 1 hour of work and 15-20 minutes of travel time. The travel time should not be an additional hour, nor have a rate based off of the labor rate. Especially when they do not inform you of it. And then when questioned say “well that’s the usual if you live a ways out”. No it’s not the usual. Other companies I got quotes from did not have travel charge because we still live in corpus. And if they did, they’d be forthcoming about it and not tell you after the fact. Go with McCain plumbing. It’s a flat $95 for a hydrostatic test and $35 if they need to find your cleanout. The only reason we couldn’t go with McCain was because the earliest they could get out was the date we needed to come to an agreement on the contract, and wouldn’t leave time for any further negotiations.

We have had very positive experiences with this company. They have handled a few different jobs for us, including replacing our sewer line. Their plumbers have been professional and friendly. They show up on time, they do good work, they take the time to explain what they’re doing, and they are reasonably priced. I personally don’t understand the negative reviews on their Google page at all as our experiences have always been positive. But I would say that it also says a lot that they respond to any negative reviews and appear to try and work out the situation. We have been very happy with Owen Plumbing.

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