Best Flood Restoration in Columbus OH

I had a leak in my main water line in my house. When I called in, I was pleasantly met with a real live person on the other end. The dispatcher quickly and effectively shared my options from a scheduling standpoint. The Service Rep that showed up to my house was on time and prepared. He quickly accesses my problem, gathered necessary tool and materials, then work very efficiently and resolved my problem quicker than I thought. I couldn't be more pleased about my experience and no doubt be using Plumbing & Drian Professionals for all my plumbing needs.
Thank you for making a very stressful situation painless!

In July of 2020, we had Roto-Rooter come out and clear our sewer drain. The tech did his job and told us we had a 1 year warranty if we needed them to come back out. He had been here for a couple of hours. The very next day, we had another tech out here because the drain ended up still being clogged. Fast forward to last week when we had to call to have them come out AGAIN due to water back up from the drain. When I mentioned the 1 year warranty on the drain repair, she said the drain warranty’s are only 6 months, she then looked at our account and said “ah, I see” then proceeded to schedule the appointment without saying anything else. When the tech arrived today, he quoted us over $500 but so graciously gave us $75 off (which is a promotion they always run), however we were expecting this to still be under warranty from the last visit given the conversation with the rep on the phone. We paid $428 for the service today and after going downstairs to test the water draining from running a load of laundry, we found BLOOD all over the wall! (I noticed a cut on his arm while he was taking his equipment back to his vehicle). We are so frustrated and will call another company the next time.

Our main line was blocked and sewage was coming up in our basement. Roto Rooter sent someone out, assessed the problem and had it fixed and in the process of being cleaned up before any other company even returned our call. The technicians were all very friendly and knowledgeable. I know who my first call is going to be next time!

I had a lot of work to be done. Ted arrived in the morning for some of the work and did a good job. Later in the day Dave (tech2416) showed up for the big job. Both gave quotes after a quick inspection. Dave did his best to stay close to quote. Dave had to remove dishwasher and cut into the wall behind to repair a leaking waste stack. It was a tight spot and lucky behind the dishwasher and not the cabinet. He was great in telling me info maintaining my plumbing and informed me that my dishwasher (which is old) was very tight to get out. I would need to do detailed measurements for the new one. I am very happy of the service provided and the timely manner they were able to get out here and Finnish. I would say to negative is the price. The first plumber had to remove and reset a toilet. The cost was a bit of a shock.

Zach Carter did a great job replacing our bathroom faucet and fixing the handle in the shower! He was very personable, and easily explained things to us. Thank You!!

Thanks Water out now and Ben!