Best Drains Open in Columbus OH

Had a water back up issue in my basement that needed immediate service. Pricing was double the price of other plumbers. Servicing was good for removing the soft blockage, but the issue was never remediated. Then when looking for a diagnosis of a long term solution , I received inconsistent information that not only did not solve the problem, but would lead to a extremely high payment for work that was unnecessary. I will not use the router rooter again.

One of the best customer service experiences to date, supper kind and helpful. You can tell they actually care about the work and quality job they perform. Steve Baumann did an incredible job explaining everything from pricing to taking the time to explain things in a simpler context for me to understand. A very well run, well orchestrated business that definitely has a firm grip on their entire field. I definitely recommend this company to anyone and everyone, you won’t be disappointed!

Timely and professional! Definitely use this company!

Job # 21654929Water MitigationI would like to thank Roto-Rooter and especially Josh for their expertise in water mitigation. Josh, was very professional and knowledgeable in helping me with all my water drainage issues. He broke down all of the processes and steps that took place in resolving my issues. He also, worked with my insurance company to make the process smooth in a timely fashion. Josh is very precise and detailed orientated which helped relieved all of my anxiety. Thanks!

I thought that Eddie was a very responsible and knowledgeable person! He helped me replace a ruptured pipe in my basement that could've caused some serious damage. He did it within a timely manner and had a fairly reasonable price. I would definitely recommend West Plumbing and Rooter services to all my friends and neighbours as I do to you all!