Best Swamp Cooler Repair in Colorado Springs CO
My fiance and I bought a house June 29, 2020, in our contract we requested the HVAC be cleaned, serviced, and insured it was operational. The sellers used Oakview Mechanical to take care of the request and they paid $886 to Oakview to insure the HVAC was cleaned, serviced, and operational along with a few other odd jobs. It was summer so of course the first 2 months we did not use the furnace. Yesterday, September 8, 2020, we turned on our heater and it was NOT working.
I made a call to Oakview Mechanical this morning to see if they would come out and look at it since they signed the invoice saying it was operational not even two and a half months ago. They said they could send a service man out for $89. I mentioned that they worked on it a little over two months ago and claimed it was operational. They then went on to say they do not guarantee operation of any of the units they work on, unless you call in within 30 days.
In other words, if you hire them...they service your unit, sign off that it's operational, and 2 months later after NO use at all...tough luck. DO NOT waste your money. The customer service was rude and unprofessional. They obviously do not back the quality of their work. Oakview Mechanical guarantees their work for 30 days and anything past that you better be prepared to pay them for sub par work all over again. It honestly shocked me that the seller paid good money so we could have a operational HVAC system just for Oakview to say it was operational for 30 days. How do you claim a system is operational, clean and service it, just for it to be not operational when turned on!!!
I would recommend taking your business elsewhere. After I got off the phone with Oakview, I called WireNut and told them what was going on with our furnace (since they were the ones who installed it in 2015). They offered to send someone out and assured me that they would honor any warranties that may be in affect. The customer service was spectacular at WireNut and they obviously back the quality of their work, even 5 years later.
I made a call to Oakview Mechanical this morning to see if they would come out and look at it since they signed the invoice saying it was operational not even two and a half months ago. They said they could send a service man out for $89. I mentioned that they worked on it a little over two months ago and claimed it was operational. They then went on to say they do not guarantee operation of any of the units they work on, unless you call in within 30 days.
In other words, if you hire them...they service your unit, sign off that it's operational, and 2 months later after NO use at all...tough luck. DO NOT waste your money. The customer service was rude and unprofessional. They obviously do not back the quality of their work. Oakview Mechanical guarantees their work for 30 days and anything past that you better be prepared to pay them for sub par work all over again. It honestly shocked me that the seller paid good money so we could have a operational HVAC system just for Oakview to say it was operational for 30 days. How do you claim a system is operational, clean and service it, just for it to be not operational when turned on!!!
I would recommend taking your business elsewhere. After I got off the phone with Oakview, I called WireNut and told them what was going on with our furnace (since they were the ones who installed it in 2015). They offered to send someone out and assured me that they would honor any warranties that may be in affect. The customer service was spectacular at WireNut and they obviously back the quality of their work, even 5 years later.
4655 Town Center Dr Suite 160, Colorado Springs, CO 80916
The best thing is his determination and confidence in his ability to get it done. I feared he would give up as it grew later, and have to start from square one with now a 4th plumbing company. BUT Mark was super determined and got the very difficult clog removed. The first 2 companies said i had to go through the walls or concrete floors to repair or replace the section blocked $$$$, but Mark and his determination got it done without all that hassle and extra expense. Saved me additional repair costs and my tenants from having to be even more inconvenienced by avoiding that very invasive and lengthy type of repair.
4355 London Ln, Colorado Springs, CO 80916
I was referred to Brandon by my realtor after a pipe in my basement ruptured. He is an absolute life saver! He was incredibly thorough, explained the whole process to us, and fixed our pipes for way less than what other plumbers quoted. Thanks again Brandon!
Colorado Springs, CO
Horrible company. Terrible experience. Spent 23,000 on rerouting electric service to my new garage and 16,000 to get plumbing into the garage. Overpriced and they're communication with regional building department is a joke. Its been 6 months and they still can't pass inspection.
6395 E Platte Ave, Colorado Springs, CO 80915
Needed someone to come out fairly quickly. Responded quickly and they were out and fixed my A/C before noon. Awesome service!
1565 Tuskegee Pl, Colorado Springs, CO 80915